Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10934440December 10, 2016
ELECTRICAL SYSTEM
WIRE SUPPLYING POWER TO REAR WINDOW DEFROSTER WAS FOUND BURNT AT HARNESS CONNECTOR LOCATED ON PASSENGER SIDE OF VEHICLE NEAR LOWER FUSE PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934016December 9, 2016
SERVICE BRAKES, POWER TRAIN, SUSPENSION
AUTOMATIC TRANSMISSION SLIPPING GEARS ON TAKE OFF, WHEELS SOUND LIKE BEARINGS ARE GOING OUT, LIKE A GRINDING NOISE. CHANGED THE FRONT BRAKE PADS AND ROTORS TOGETHER DUE TO WHEEL WOBBLE AND BRAKE SENSORS ON DISPLAY. CONSTANTLY DISPLAYING "SERVICE TRACTION CONTROL" ON MESSAGE BOARD. DEALERSHIP HAS REFUSED TO ASSIST WITH THIS ISSUE AS WELL AS ANY FAILURES OF THE VEHICLE. VEHICLE NOW IS IMMOBILIZED, AND WILL NOT GO INTO A FORWARD MOVEMENT ONLY A REVERSE DRIVE. WHEELS ARE LOCKED UP AND VEHICLE IS STRANDED! STILL MAKING PAYMENTS ON THIS USED PURCHASE. PLEASE ADVISE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934075December 9, 2016
WHEELS
"TAKATA RECALL" WHEN I TURN MY WHEEL TO THE LEFT AND PROCEED TO DRIVE . THE TRACTION CONTROL LIGHT COMES ON AND I HEAR A RUBBING NOISE. I HAVE HAD IT LOOKED AT AND THEY DON'T BELIEVE THE WHEEL HUB OR BEARINGS IS BAD. I HAVE NOTICED OTHER IMPALA OWNERS ARE HAVING THE SAME ISSUE. MY VEHICLE IS 78,000 MILES AND MY BUMPER TO BUMPER WARRANTY HAS EXPIRED. I FEEL THAT THIS SHOULD BE FIXED BY CHEVROLET BY A RECALL. ASAP I AM NEEDING TO DRIVE ACROSS THE COUNTRY OF ROUND TRIP MILES OF 4,000. VERY SCARED TO DRIVE MY CAR , AFRAID THAT IT IS THE BEARING AND WILL LOCK UP ON ME ON THE FREEWAY. PLEASE TAKE IMMEDIATE ATTENTION TO THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934116December 9, 2016
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DEFROSTER FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HARNESS NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934256December 9, 2016
EXTERIOR LIGHTING
POOR HEADLIGHTING. FOGGY LENSE DUE TO DEFECTIVE LENSE MATERIAL FOGGING FROM THE HEAT ON THE INSIDE OF THE LENSE, POOR LIGHT COLOR, TOO SMALL HEAD LIGHTS. VERY HARD TO SEE PROPERLY, ESPECIALLY IF THERE IS A SLIGHT MIST OR RAIN. THERE IS NOT ENOUGH LIGHTING, THE COLOR MAKES EVERY THING SHINY. HARD TO SEE THE LINES IN THE ROAD AND ROAD EDGES. POOREST CAR LIGHTING I HAVE EVER OWNED. THE DEALER SAYS THERE IS NOTHING THEY CAN DO TO IMPROVE THE HEAD LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934006December 8, 2016
EXTERIOR LIGHTING
MULTIFUNCTION SWITCH RANDOMLY FAILS TO TURN ON LOW BEAM IN MOTION AND STOPPED. TO OPERATE THE VEHICLE WITH SOME LIGHTS ON AT NIGHT, LEFT HAND HAS TO HOLD DOWN THE HIGH BEAM AS IT FAILS TO STAY ON. STEERING WHEEL MUST THEN BE OPERATED WITH ONLY WHEN HAND. REPLACING THE THE MULTI FUNCTION SWITCH FIXES THE PROBLEM UNTIL IT FAILS AGAIN. AVERAGING 6 MONTHS BETWEEN FAILURES AND HAVE REPLACED THE SWITCH 3 TIMES ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933732December 7, 2016
SERVICE BRAKES
ABS ABD TC WARNING LIGHT LIT WITH "SERVICE TRACTION CONTROL SYSTEM" MESSAGE. INITIATED AT TURNING EVENTS,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930147December 6, 2016
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE HAD A FRACTURED SOLDER DEVICE, WHICH CAUSED THE ACCELERATOR PEDAL TO MALFUNCTION. THE DEALER DIAGNOSED THAT THE ACCELERATOR PEDAL WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930229December 6, 2016
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT, VISIBILITY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT SMELLED BURNING RUBBER. THE CONTACT STATED THAT THE WIRES OF THE REAR DEFROSTER WERE BURNT AND FRACTURED THE REAR WINDOW. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 54,100. UPDATED 02/07/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929759December 3, 2016
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRVING AT ANY SPEED THE STABILITY CONTROL SYSTEM ACTIVATED RESULTING IN REDUCED POWER, LEFT SIDE NOISE FROM WHEEL AND RUMBLING IN THE BRAKE PEDAL. TOOK IT TO MY LOCAL CHEVY SHOP AND PAID OVER 500 DOLLARS TO REPLACE "GYRO". COUPLE OF WEEKS LATER HAD THE SAME PROBLEM. RETURNED TO THE DEALERSHIP AND WAS TOLD THAT MY ALTERNATOR WAS BAD. HAD IT CHECKED OUT AND THE ALTERNATOR HAS NO PROBLEMS OR CODES WHEN IT WAS CHECKED. THE ONLY CODES THAT SHOWS POINT TO THE STABILITY CONTROL SYSTEM!!!. FUSTRATED WITH CHEVY DO TO LACK OF CONCERN. CONSIDERING THE LEMON LAW AS A MEANS OF FIXING THE PROBLEM. THIS IS MY LAST CHEVY PRODUCT!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929648December 2, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. THE CONTACT WAS ABLE TO PULL THE VEHICLE OUT OF TRAFFIC, OPENED THE HOOD, AND NOTICED THAT THE ENGINE WAS ON FIRE. THE FIRE WAS EXTINGUISHED BY THE CONTACT. THE POLICE AND FIRE DEPARTMENTS WERE NOT NOTIFIED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE DIAGNOSTIC RESULTS AND REPAIRS WERE UNKNOWN. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING HOME FROM THE DEALER. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE CONTACT STATED THAT THERE WAS A RECALL ON THE VEHICLE, BUT WAS UNABLE TO PROVIDE THE NHTSA CAMPAIGN NUMBER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10928977December 1, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHILE TURNING RIGHT AND BACKING UP OR TURNING RIGHT INTO A PARKING SPACE AT LOW SPEED THE STABILITRAC/ TRACTION CONTROL ACTIVATES AND STOPS THE DRIVER SIDE FRONT WHEEL FOR A MOMENT, AND THEN RELEASES AND A GRINDING/RUBBING NOISE IS HEARD COMING FROM THE DRIVERS SIDE FRONT WHEEL WHEN THIS PROBLEM HAPPENS AND IS A RANDOM PROBLEM THAT HAPPENS MORE FREQUENTLY, WHEN IT IS COLD AND DAMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929088December 1, 2016
FUEL SYSTEM, GASOLINE, SERVICE BRAKES, HYDRAULIC
2004 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO FUEL LINES AND BRAKE LINES CORROSION. CONSUMER HAS ANOTHER VEHICLE CORRESPONDENCE LISTED IN ARTEMIS. *SMD THE CONSUMER STATED BOTH THE FLOOR BRAKES AND EMERGENCY BRAKES FAILED. NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928725November 30, 2016
UNKNOWN OR OTHER
TAKATA RECALL- FAULTY AC FLAP. CAUSES THE AC TO MAKE LOUD POPPING NOISE AND DRAINS ENERGY FROM THE BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928456November 29, 2016
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
AT ABOUT 85,000 MILES I AM GETTING A GRINDING NOISE FROM THE LEFT FRONT SIDE. DEALER SAID IT WAS BEARINGS, WHICH I HAD REPLACED AT A PRIVATE GARAGE. NOW THE SOUND IS BACK AFTER ONLY A THOUSAND MILES OR SO. TYPICALLY, IT HAPPENS AT LOW SPEED, AND MOSTLY WHEN TURNING LEFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928469November 29, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN UNSTABLE MOTION IN THE FRONT OF THE VEHICLE ASSOCIATED WITH THE SUSPENSION OF THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE MANUFACTURER WHO STATED THAT THERE WAS NO MANUFACTURER RECALL AND NO RECOMMENDED REPAIR SOLUTION TO PREVENT THE FAILURE UNTIL THE VEHICLE WAS FURTHER TESTED AND DIAGNOSED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V377000 (SUSPENSION). THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928514November 29, 2016
STEERING
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928628November 29, 2016
AIR BAGS, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THE AIRBAG LIGHT COMES ON INTERMITTENTLY. WAS IN A COLLISION AND THE AIRBAG DID NOT DEPLOY. THE CAR WAS REPAIRED BUT AIRBAG LIGHT STILL COMES ON. ALSO THE HORN DOES NOT WORK WHEN I PRESS ON THE STEERING WHEEL. THE CRUISE CONTROL DOES NOT WORK EITHER. THE LIGHTS ON THE CRUISE CONTROL BUTTONS DO NOT LIGHT UP.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10928215November 28, 2016
EXTERIOR LIGHTING
AFTER SITTING FOR A COUPLE MONTHS, UPON DRIVING THE CAR AGAIN THE LOW BEAM HEADLIGHTS DON'T WORK. REPLACED THE MULTI-FUNCTION SWITCH, CHECKED ALL THE RELAYS AND FUSES. STILL NOT WORKING. HIGH BEAMS AND DAYTIME RUNNING LIGHTS WORK. THIS BASICALLY RENDERS THE VEHICLE UNDRIVABLE, AS IT GETS DARK AT 4:30 IN THE WINTER, AND I AM NOT ABLE TO DRIVE IT AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928246November 28, 2016
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION SWITCH WAS NOT WORKING. THE SECURITY INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO START. THE FAILURE BEGAN FIVE YEARS AGO. THE DEALER DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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