Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10947532January 25, 2017
UNKNOWN OR OTHER
I HAVE MULTIPLE PROBLEMS AND PARTS REPLACED ON MY 2001 CHEVY IMPALA 3.8. WITHIN 2 WEEKS OF PURCHASING I'VE BEEN BATTLING ABS, TRAC OFF, AND SERVICE TRACTION SYSTEM CODES FOR 10 YEARS NOW AND I'VE REPLACED PARTS OVER AND OVER ONLY FOR THE LIGHTS TO GO OUT FOR MAYBE 30 DAYS THEN COME BACK ON AND STAY ON. I'M IN THE MILITARY AND DEPLOYED FOR A YEAR RIGHT AFTER PURCHASING THE CAR WITHOUT EXTENDED WARRANTY BUT 30 DAY WARRANTY. I WAS TOLD WHEN I GOT BACK TO BRING IT IN BECAUSE I HAD THE ISSUE 2 WEEKS AFTER I BOUGHT IT AND THEY FIXED IT THEN IT REPEATED IN 3 MONTHS. 1 YEAR LATER THEY SAID THEY WOULDN'T FIX IT AND THEY WOULD JUST FIND ANOTHER BROKEN PART DIFFERENT FROM BEFORE AND POINT IT TO THAT AND NOT COVER FIXING THE ISSUE I BOUGHT THE CAR WITH. SO MULTIPLESHOPS AND PARTS LATER I'M STILL REPLACING PARTS. LR WHEEL SENSOR READS 0 AND I JUST REPLACED THE SENSOR AGAIN.... NOW ABOUT TO BUY THE WIRING HARNESS AND TRY THAT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947556January 25, 2017
POWER TRAIN
IN THE MIDDLE OF TRAFFIC MY 2011 IMPALA STOP ACCELERATING. THE ENGINE WAS STILL RUNNING AND RPM WAS REACTING BUT NO ACCELERATION. I COULDN'T EVEN PULL TO THE SIDE OF THE INTERSTATE BECAUSE OF NO ACCELERATION. I'VE SEEN ONLINE THOUSANDS OF PEOPLE HAVE HAD THIS EXACT PROBLEM WITH THEIR IMPALA. I WAS NEARLY REAR ENDED AND THIS IS A VERY DANGEROUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947394January 24, 2017
STRUCTURE:BODY
REAR DOOR LOCKS DONT WORK WHEN TRYING TO GET CHILDREN OUT OF CAR. DOORS DON'T UNLOCK. REAR DOORS DO NOT LOCK OR UNLOCK OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947072January 23, 2017
AIR BAGS
THE SERVICE AIRBAG SOON LIGHT IS ON AND THE PASSENGER SIDE AIRBAG IS NOT SENSING THAT A PERSON IS IN THE PASSENGER SEAT. THE FIRST TIME THE LIGHT CAME ON WAS SITTING IN MY GARAGE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947105January 23, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHILE TRAVELING 70MPH, ALL ELECTRICAL CONTROLS INSIDE THE VEHICLE TURNED OFF, INCLUDING THE HEADLIGHTS. THEY IMMEDIATELY CAME BACK ON, BUT DID NOT REGISTER THAT THE VEHICLE WAS IN GEAR (THE SPEEDOMETER WAS REGISTERING 0 BUT THE CAR WAS STILL TRAVELING). THE NEXT MORNING THE CAR WOULD NOT TURN ON IMMEDIATELY (IT TOOK SEVERAL TRIES) AND THEN WHEN WE REACHED THE MECHANIC, IT WOULD NOT TURN OFF. WE HAVE BEEN HAVING ISSUES WITH THE ELECTRICAL COMPONENTS FOR SOME TIME. THE MIRROR SENSOR (WITH BLIND SPOT INDICATOR) WENT OUT SOON AFTER PURCHASE. THE FRONT CAMERA WILL SPORADICALLY STOP WORKING WITH AN ERROR LIGHT. TRACTION CONTROL WILL TURN OFF, WITH AN ERROR MESSAGE. THIS CAR HAS SOME SERIOUS ELECTRICAL ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946898January 21, 2017
STEERING
WHILE DRIVING THE STEERING WHEEL LOCKS UP. IT SEEMS TO BE PRIMARILY WHEN MAKING A LEFT TURN. SOMETIMES IT'S COMPLETELY LOCKED AND SOMETIMES IT IS JUST VERY HARD TO TURN. FROM RESEARCH I HAVE DONE I BELIEVE IT MAY BE THE STEERING SHAFT CAUSING THE ISSUE. THIS HAS NEARLY CAUSED ME TO CRASH DUE TO LOSS OF CONTROL WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946809January 20, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM
AIRBAG LIGHTS COMES ON AND STAYS THEN IT GOES OUT THEN BACK ON AND NOW TELLING ME TIGHTING GAS CAP BUT TIGHT AND NOW EEPLACE IT STILL STAYS TIGHTING TIRED OF THIS THINK SHOULD BE RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946572January 20, 2017
UNKNOWN OR OTHER
THE TRANSMISSION IN THESE CARS ARE JUNK I HAVE REPLACED 5 OF THEM AND NOBODY CAN EXPLAIN WHY THE TRANSMISSION KEEPS GOING OUT ON THESE CARS I JUST KEEP PAYING FOR NEW ONES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946173January 18, 2017
EXTERIOR LIGHTING
I WAS LEAVING A HIGH SCHOOL AT NIGHT AFTER BASKETBALL GAME. CRANKED CAR AND STARTED DRIVING. ALL LIGHTS WORKING FINE. IT WAS ON AUTO LIGHTS. ABOUT FIVE MINUTES UP THE ROAD ALL OUTSIDE LIGHTS QUIT WORKING. THEY JUST STOPPED. PULLED OVER AND TURNED LIGHTS ON AND OFF....STILL NOT WORKING. SWITCHED FROM AUTO TO MANUAL HEADLIGHTS. ONLY HIGH BEAM WORKED. AND THEN ONLY LEFT SIDE. LOW BEAM NOT WORKING AT ALL. IF I TRIED TO DIM LIGHTS....THEN THEY CUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946234January 18, 2017
ELECTRICAL SYSTEM
BLINKING AIRBAG LIGHT THAT IS UNABLE TO BE CLEARED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945672January 17, 2017
EXTERIOR LIGHTING
HID HEADLIGHTS ARE VERY POOR, RETURNED TO DEALER NUMEROUS TIMES, WAS TOLD THEY ARE WORKING AS INTENDED. WHILE DRIVING AT NIGHT CHANGING FROM LOW TO HIGH BEAM CAN'T TELL ANY DIFFERENCE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945871January 17, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
LAST MAY I WAS DRIVING MY CAR FROM WORK GOING APPROXIMATELY 40 MPH A MESSAGE CAME ON THE INFORMATION SCREEN. SOMETHING ABOUT GOING OVER 160MPH. THE CAR SUDDENLY SLOWED, COULDN'T SEEM TO FIND THE PROPER GEAR. AT THE SAME TIME THE SPEEDOMETER WAS GOING UP AND DOWN SHOWING 60, 30, 80, 0. THEN IT CUT OFF. I PUT THE ROLLING CAR INTO NEUTRAL AND STARTED IT. IT FIRED UP IMMEDIATELY. I PUT IN GEAR AND CONTINUED UNTIL IT WAS SAFE TO STOP. LET ENGINE COOL OFF AND DROVE HOME. THE SPEEDOMETER CONTINUED TO FLUCTUATE, IT ALSO CUT OFF AND FLASHED THE MESSAGE AGAIN. CALLED DEALERSHIP NEXT MORNING AND TOOK IN. THEY CAME BACK WITH DIAGNOSIS OF TRANSMISSION FAILURE, NEED TO REPLACE. I SHELLED OUT $4000 FOR THE TRANSMISSION, NOW IT IS SLIPPING. I DROVE HOME TODAY AND THAT MESSAGE FLASHED ACROSS MY SCREEN ALONG WITH THE TRANSMISSION STRUGGLING TO FIND THE PROPER GEAR. THE SPEEDOMETER WAS MOVING UP AND DOWN. THE SPEEDOMETER WAS REPLACED WHEN THE TRANSMISSION WAS REPLACED. I HAVE CONTACTED THE DEALERSHIP TO SCHEDULE AN APPOINTMENT. I ALSO MADE A FORMAL COMPLAINT TO GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945540January 16, 2017
STEERING
THE POWER STEERING WENT OUT WHILE DRIVING 65 MPH DOWN THE HIGHWAY. I CALLED A CHEVY DEALERSHIP AFTER DOING RESEARCH AND I FOUND OUT THERE WAS A RECALL ON MY CAR FOR THE POWER STEERING. THE CHEVY DEALER TOLD ME THAT THE RECALL HAD ALREADY BEEN FIXED. I FEEL THERE IS A FAULTY PART PLACED ON MY CAR DURING THE "FIXING OF THE RECALL" MAKING THE POWER STEERING GO OUT AGAIN. THE POWER STEERING SHOULD HAVE LASTED LONGER THAN TWO YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945572January 16, 2017
POWER TRAIN
I HAD DRIVEN APPROX. 8 MILES ON AN EXPRESSWAY....WHEN I EXITED THE EXPRESSWAY THE CAR SLOWED DOWN AND WOULD NOT EXCEED 10 MPH. THANKFULLY, I WAS ABLE TO COAST INTO A PARKING LOT. IT WOULD NOT GO FORWARD OR IN REVERSE FROM THEN ON. WHEN I CHECKED THE TRANSMISSION FLUID IT WAS DARK AND HAD SEDAMENTS IN IT. MY VEHICLE HAS ONLY 86000 MILES. I ALWAYS HAVE THE OIL CHANGED AT THE DEALER WHERE I BOUGHT THE CAR. EVIDENTLY, THEY DIDN'T CHECK ALL THE FLUIDS LIKE THEY PROMISED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945362January 15, 2017
ELECTRICAL SYSTEM
2013 CHEVROLET IMPALA: A WEEK AGO MY PASSENGER WINDOW (BACKSEAT) I ROLLED IT DOWN WITH THE DRIVER SIDE BUT COULD ONLY ROLL IT BACK UP WITH THE ORINGNAL DOOR ( RIGHT SIDE BACK DOOR) AND NOW MY BREAK LIGHTS STAY ON I HAVE TO UNPLUG BATTERY TO CUT EVERYTHING OFF BECAUSE IT WILL NOT GO OFF ANY OTHER WAY I TURNED CAR COMPLETELY OFF AND ALSO TURN LIGHTS OFF INSTEAD OF AUTO AND STILL THEY REMAIN ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945401January 15, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM, WHEELS
ON 01/03/2017, ON A BUSY SNOW PACKED INTERSECTION, WHEN THE LIGHT TURNED GREEN, I WAS PUSHED OFF THE ROAD BY A LARGE PICKUP TRUCK, INTO A CURB, WHICH CURB IS TALLER THAN MY IMPALA'S FRAME TO GROUND CLEARANCE. MY LEFT FRONT TIRE AND RIM WERE RUINED. THE DRIVER OF THE PICKUP CONTINUED NORTH LEAVING THE SCENE OF THE ACCIDENT. PRIOR TO GM'S BANKRUPTCY, MY IMPALA SS, WHICH WAS MADE IN CANADA, IS A RUSTY, POORLY PAINTED, HASTILY THROWN TOGETHER PIECE OF JUNK. IT NEEDS MANY USED PARTS WITH WHICH TO MAKE NEEDED REPAIRS. REASONABLY PRICED, QUALITY USED PARTS ARE IMPOSSIBLE TO LOCATE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10945418January 15, 2017
STEERING
WHEN I BACK OUT OF A PARKING STALL OR DRIVEWAY AND STILL HAVE MY FOOT ON THE BRAKE AND THEN I PUT IT IN DRIVE, WHEN I TRY TO TURN THE WHEEL TO START TO DRIVE DOWN THE STREET, IT IS LIKE I LOST POWER STEERING AND IT TAKES EVERYTHING IN MY POWER WITH MY HANDS TO TURN THE STEERING WHEEL. IT FEELS LIKE THE STEERING WHEEL LOCKED UP. ALSO WHEN I AM STARTING TO PULL INTO A PARKING STALL WHEN THE CAR IS BARELY MOVING THE STEERING WHEEL SEEMS TO LOCK UP WITH NO POWER STEERING AND I HAVE DIFFICULTY TURNING THE WHEEL. THERE ARE TIMES WHEN I CAN'T GET THE WHEEL TURNED AND I'M UNABLE TO PARK IN THE STALL. WHILE DRIVING AT NORMAL SPEEDS AND WHEN I GO TO TURN, IT DOESN'T MATTER WHETHER IT IS TURNING LEFT OR RIGHT, THE POWER STEERING IS VERY STIFF AND SOMETIMES WILL STIFFEN UP TO THE POINT THAT I HAVE A HARD TIME TURNING THE WHEEL. I TOOK INTO THE DEALER IN 12/2016 AND ASKED THEM TO CHECK IT OUT WHILE THEY DID AN OIL CHANGE TO MY CAR AND THEY SAID ALL FLUIDS WERE FINE AND NOTHING IS WRONG. I HAVE COME VERY CLOSE TO HAVING A WRECK WHEN I TRY TO TURN AND THE STEERING WHEEL ALL OF A SUDDEN STIFFENS UP SO TIGHT THAT IT TAKES ALL MY STRENGTH AND POWER TO TURN THE WHEEL. IT ACTS LIKE THE WHEEL ISN'T GOING TO TURN. THIS HAS BEEN GOING ON FOR A FEW MONTHS NOW. THERE IS SOMETHING DEFINITELY WRONG WITH THE STEERING. MY 2012 IMPALA ONLY HAS 17,000 MILES ON IT. I BOUGHT THE CAR BRAND NEW AND I'M AFRAID TO DRIVE IT BECAUSE OF THIS STEERING ISSUE AND NOT BEING ABLE TO TURN THE STEERING WHEEL. THERE SHOULD BE A RECALL WITH THE 2012 IMPALAS BECAUSE OF THIS ISSUE. THERE IS DEFINITELY A POWER STEERING OR OTHER ISSUE THAT IS CAUSING THE WHEEL TO STIFFIN UP SO TIGHT THAT YOU CAN BARELY TURN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945316January 14, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
INTERMITTENT ABS, TRACTION CONTROL, STABILITRAK ISSUES HAVE BEEN HAPPENING FOR THE LAST FEW YEARS. IT STARTYED AT ABOUT 80K MILES. I HAVE REPLACED THE WHEEL HUB TWICE DUE TO A LOOSE BEARING. THIS SIGNIFICANTLY REDUCED THE PROBLEM THE FIRST TIME, BUT HAS NOT RESOLVED THE ISSUE THE SECOND TIME. IT TENDS TO HAPPEN WHEN THE VEHICLE IS JARRED (SUCH AS HITTING A POT HOLD ON A DIRT ROAD) OR WHEN TURNING HARD TO THE RIGHT WHILE ACCELERATING. IF IT HAPPENS A FEW TIMES WITHIN A SHORT TIME, THEN THE SYSTEM WILL ABS, STABILITRAK, AND TRACTION CONTROL SYSTEMS SHUT DOWN. IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944997January 13, 2017
UNKNOWN OR OTHER
DRIVING THE CAR THE OTHER DAY I HEARD A CLICKING NOISE IN THE DASH AS I DROVE IT THE WINDSHIELD AND ALL THE WINDOWS FOGED UP. HAD TO PULL OFF THE SIDE OF ROAD UNTIL THE WINDOWS CLEARED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945126January 13, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE CHEVROLET IMPALA I OWN HAS HAD MAJOR PROBLEMS ABOUT A MONTH AFTER I BOUGHT THE CAR.... THE WHOLE ELECTRICAL AREA IN THE FRONT HAS WENT HAYWIRE ON ME.... I CANNOT SIGNAL, OR TURN MY BRIGHT LIGHTS ON AT ANY TIME.... PLUS, IT WILL NOT START FOR ME WHEN I NEED IT TO, I ALWAYS HAVE TO GET A JUMP FROM SOMEONE, & THAT EVEN TAKES BETWEEN 10-20 MINUTES.... THE PLACE THAT I BOUGHT IT FROM, THE REPAIRMEN CANNOT FIX IT RIGHT FOR ME, IT IS NOT FAIR TO PAY ALL THIS MONEY FOR MY CAR, WHICH WILL NOT WORK RIGHT... I HAVE NOT BEEN ABLE TO USE MY SIGNALS FOR A VERY LONG TIME NOW, IT IS VERY, VERY FRUSTRATING TO ME.... I HAVE BEEN STRANDED ON THE STREETS, THE HIGHWAY, EVEN AT WORK AFTER MY SHIFT, IT HAS EVEN STOPPED ON ME WHILE TAKING MY KIDS TO & FROM SCHOOL....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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