Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10584516April 23, 2014
STEERING
AS I WAS COMING TO A STOP AT A STOP LIGHT. THE POWER STEERING DISPLAYED AND THE POWER STEERING WENT AWAY. IT WAS HARD TO STEER AND AFTER I STOPPED AND TURNED OFF THE IGNITION AND STARTED THE VEHICLE AGAIN THEN THE POWER STEERING WAS WORKING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584349April 23, 2014
SERVICE BRAKES
SINCE WE GOT THE HHR 3 YEARS AGO WE HAVE HAD TO REPLACE THE ROTORS 5 DIFFERENT TIMES BECAUSE THEY BECOME WARPED. THE NEW ONES ONLY LAST A MONTH, MAYBE A 1,000 MILES OF WEAR BEFORE THE BRAKES START TO BECOME WARPED AGAIN. TWO MONTHS AGO BEFORE I COULD GET IT INTO THE SHOP TO REPLACE THE ROTORS I STEPPED ON THE BRAKE DOING ABOUT 5 MPH WHEN I HEARD A GRINDING NOISE. I IMMEDIATELY TOOK IT THE SHOP, 50 MILES AWAY, TO FIND OUT THAT A BRAKE PAD WAS COMPLETELY MISSING!!! APPARENTLY THE WARPED ROTOR UNEVEN SURFACE JERKED THE BRAKE PAD OUT OF ITS SETTING AND THAT IS WHY IT WAS MISSING. THE MECHANIC HAD TO DO A COMPLETE BRAKE (FRONT) JOB USING THE BEST ROTORS ON THE MARKET 2 MONTHS AGO AND IN LESS THAN 1 MONTH, WITH NO HEAVY BRAKING, THE BRAKES ARE ONCE AGAIN SHOWING SIGNS THAT THE ROTORS ARE WARPED---STEPPING ON THE BRAKES IT IS JERKING ONCE AGAIN, AND NOW THEY ARE ALMOST AS BAD AS THEY WERE WHEN I TOOK THEM IN TO GET REPAIRED. IT IS A VERY DANGEROUS SITUATION ESPECIALLY REALIZING THE POSSIBILITY OF ANOTHER BRAKE PAD COMING OFF WHEN I STEP ON THE BRAKE. I HAVE READ ONLINE SO MANY OTHER PEOPLE COMPLAINING OF THIS SAME PROBLEM WITH THESE CARS. I STRONGLY FEEL THAT THERE NEEDS TO BE A RECALL ON THESE CARS BEFORE SOMETHING HORRIBLE HAPPENS TO THE OCCUPANTS RIDING IN THESE CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584397April 23, 2014
STEERING
WHILE DRIVING, MULTIPLE TIMES, I WOULD HEAR A CHIME, THE POWER STEERING LIGHTS UP ON DASH, THEN LOSS OF POWER STEERING WOULD RESULT. THIS PROBLEM STARTED HAPPENING APPROXIMATELY 1 1/2 YEARS AGO. THIS PROBLEM IS GETTING MORE FREQUENT AND IS EXTREMELY DANGEROUS. I TOOK THE CAR TO PINE BELT APPROXIMATELY 1 1/2 WEEKS AGO AND WAS TOLD I NEEDED A POWER STEERING PUMP. I WAS TOLD IF THAT DID NOT WORK THAT I WOULD NEED A COLUMN REPLACEMENT. THIS IS A $1400 REPAIR THAT I CANNOT AFFORD. THIS IS MY ONLY VEHICLE & I USE IT FOR BOTH BUSINESS AND PERSONAL USES. AS AN EXAMPLE OF HOW DANGEROUS THIS SITUATION IS, I WENT ON AN HOUR & A HALF DRIVE YESTERDAY (4/22/14) AND THE POWER STEERING WENT OUT 18 TIMES. AT ONE POINT, I LOST CONTROL OF THE CAR WHILE TRYING TO MAKE A TURN AND ALMOST RAN INTO A CURB. THIS IS AN EXTREMELY DANGEROUS SITUATION FOR BOTH MYSELF & TO OTHER DRIVERS ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584400April 23, 2014
VEHICLE SPEED CONTROL
WHILE DRIVING, MULTIPLE TIMES, I WOULD HEAR A CHIME, THE POWER STEERING LIGHTS UP ON DASH, THEN LOSS OF POWER STEERING WOULD RESULT. THIS PROBLEM STARTED HAPPENING APPROXIMATELY 1 1/2 YEARS AGO. THIS PROBLEM IS GETTING MORE FREQUENT AND IS EXTREMELY DANGEROUS. I TOOK THE CAR TO PINE BELT APPROXIMATELY 1 1/2 WEEKS AGO AND WAS TOLD I NEEDED A POWER STEERING PUMP. I WAS TOLD IF THAT DID NOT WORK THAT I WOULD NEED A COLUMN REPLACEMENT. THIS IS A $1400 REPAIR THAT I CANNOT AFFORD. THIS IS MY ONLY VEHICLE & I USE IT FOR BOTH BUSINESS AND PERSONAL USES. AS AN EXAMPLE OF HOW DANGEROUS THIS SITUATION IS, I WENT ON AN HOUR & A HALF DRIVE YESTERDAY (4/22/14) AND THE POWER STEERING WENT OUT 18 TIMES. AT ONE POINT, I LOST CONTROL OF THE CAR WHILE TRYING TO MAKE A TURN AND ALMOST RAN INTO A CURB. THIS IS AN EXTREMELY DANGEROUS SITUATION FOR BOTH MYSELF & TO OTHER DRIVERS ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584405April 23, 2014
STEERING
I WAS DRIVING MY CAR AND ALL OF A SUDDEN THE DASH BOARD MADE A TONE, IT SAID "POWER STEERING" ON THE INSTRUMENT PANEL AND I LOST ALL POWER STEERING. IT WAS EXTREMELY DIFFICULT TO TURN THE CAR AND AFTER GETTING IT STOPPED, I TURNED THE IGNITION OFF, SITTING THERE FOR A FEW MINUTES I RESTARTED THE CAR AND THEIR WAS NO ISSUES UNTIL I BACKED OUT, THEN IT DID IT AGAIN. I ENDED UP SITTING THEIR FOR A WHILE LONGER (APROX 15 MINUTES) AND RESTARTED THE CAR AGAIN, BACKED OUT OF THE PARKING PLACE AND WAS ABLE TO DRIVE OFF WITH NO PROBLEM'S. SINCE THEN I HAVE NOT HAD ANOTHER INCIDENT WITH THE POWER STEERING. I NOTIFIED CHEVROLET THE NEXT DAY AND THEY SAID MY CAR WASN'T IN THE RECALL SO, THEY WERE NOT GOING TO DO ANYTHING TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584427April 23, 2014
STEERING
THE POWER STEERING KEEPS SHUTTING OFF? I WILL BE DRIVING WHEN I WILL HEAR THIS BRIEF CHIMING SOUND AND MY ODOMETER READOUT ON THE DASHBOARD IS REPLACED WITH A FLASHING "POWER STEERING" MESSAGE. SUDDENLY THE VEHICLE IS A BEAR TO STEER? IT ALMOST TAKES A MUSCLE MAN TO DRIVE THE VEHICLE AT THIS POINT. IT USED TO OCCUR ONLY ONCE IN A WHILE. NOW THE POWER STEERING IS CONSTANTLY OUT. I'M TAKING THIS CAR IN TO THE DEALER NOW... THE SERVICE REP STATED THAT IF MY ISSUE IS A "POWER STEERING MOTOR" REPLACEMENT THAT IT WILL COST ME $325.00 INCLUDING PARTS. HOWEVER IF THE COMPLETE "STEERING COLUMN" NEEDS REPLACEMENT, THE GUY LAUGHED AND STATED THAT I SHOULD CONSIDER TAKING A SECOND OUT ON MY HOME, THAT THIS WOULD BE PRICEY. AND THAT IF BOTH PARTS NEEDED TO BE REPLACED...? WELL... LET'S NOT GO THERE HE SAID... JUST BRING IT IN AND WE'LL RUN A SERIES OF COMPUTER DIAGNOSTICS ON IT. OH BOY... MY FIRST CHEVROLET... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584483April 23, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE VEHICLE FROM THE WINDSHIELD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE COMPUTER BOARD HAD BECOME WET. THE TECHNICIAN WAS NOT ABLE TO SPECIFICALLY DETERMINE THE FAILURE THAT ALLOWED THE WATER TO ENTER THE VEHICLE HOWEVER, THERE WERE REPAIRS MADE TO THE COMPUTER BOARD. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584145April 22, 2014
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING ASSIST FAILED WITHOUT WARNING AND THE STEERING WHEEL BECAME HARD TO TURN. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO A DEALER BUT HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584163April 22, 2014
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR EQUIPPED WITH FIRESTONE AFFINITY TOURING TIRES SIZE P215/55 R16. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE DRIVER REAR TIRE BLEW OUT. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO OVER INFLATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGES, VIN AND DOT NUMBER WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584156April 22, 2014
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST MALFUNCTIONED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584223April 22, 2014
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, AN UNKNOWN WARNING INDICATOR ILLUMINATED WITH THE SOUND OF A CHIME AND THERE WAS AN IMMEDIATE LOSS OF POWER STEERING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584234April 22, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE SHIFTED OUT OF PARK WITHOUT THE KEY BEING IN THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000 AND THE CURRENT MILES WAS 43,590.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584248April 22, 2014
STRUCTURE:BODY:DOOR
BOTH DRIVER SIDE AND PASSENGER SIDE FRONT INNER DOOR MECHANISM LEVERS HAVE BROKEN MAKING MY VEHICLE ONLY ABLE TO EXIT BY ROLLING MY WINDOW DOWN AND OPENING DOOR WITH OUTSIDE HANDLE, THE REPAIR IS ALMOST 1000.00 FOR THE 2 DOORS WITH LABOR AND I HAD A MECHANIC LOOK AT INNER DOOR AND DETERMINE MECHANISM LEVER IS MADE OUT OF FIBER GLASS/PLASTIC MATERIAL WHICH WITH ANY AMOUNT OF EXERTION WILL BREAK IN FREEZING TEMPERATURES. I LIVE IN ILLINOIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584278April 22, 2014
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT RECEIVED TWO RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN ID NUMBERS 14V171000 (ELECTRICAL SYSTEM) AND 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND WAS INFORMED THAT THE PARTS WERE CURRENTLY UNABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND THEY COULD NOT PROVIDE AN EXPECTED DATE FOR REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584285April 22, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, STEERING
THE ESC LIGHT CAE ON AND IT BECAME DIFFICULT TO STEER, TURN, AND JERKING WHEN I APPLY THE BRAKES. I'VE TAKEN MY HHR TO THE DEALERSHIP ON 3 AND 4 OF APRIL 2014 FOR SOFTWARE UPDATE. BACK TO DEALERSHIP ON 7,8,9, FOR COMPUTER, HOWEVER THERE WAS NO ADDITIONAL CHARGE. 17 APRIL SAME ISSUES AS THE 3 RD. 21 ST TO TWEAK THE ESC PROBLEMS. I HAVE SPOKE WITH [XXX] THE SERVICE MANAGER AT RINKE CHEVROLET 586 754 7000. I HAVE LEFT SEVERAL MESSAGES FOR ED RINKE THE DEALERSHIP OWNER. I NEED MY VEHICLE TO BE SAFE! CAN YOU PLEASE ASSIST ME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584310April 22, 2014
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584341April 22, 2014
STEERING
I WAS DRIVING MY CAR AND MY STEERING WHEEL GOT VERY HARD TO STEER. I HEARD A DING AND LOOKED DOWN TO SEE POWER STEERING. I THINK GM SHOULD RECALL THESE, IF IT IS THE SAME ISSUE AS IT WAS IN THE SATURN. I HAVE TO TURN MY CAR OFF AT EVERY STOP SIGN BECAUSE MY POWER STEERING GOES OUT ABOUT 4 OR 5 TIMES A DAY, THIS IS DANGEROUS AND I CAN'T AFFORD TO GET FIXED. I LIVE PAYCHECK TO PAY CHECK AND I'M VERY UPSET THAT CHEVY PUT A PRODUCT OUT ON THE MARKET WITH DEFECTS LIKE THIS. MAKES ME QUESTION ABOUT MY NEXT PURCHASE. VERY UNHAPPY CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583803April 21, 2014
ELECTRICAL SYSTEM, AIR BAGS
2007 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH PROBLEMS. *SMD THE CONSUMER STATED WHEN SHE ARRIVED AT HER PLACE OF BUSINESS, SHE COULD NOT TURN THE IGNITION OFF. SHE WAS FORCED TO DRIVE TO THE LOCAL DEALERSHIP FOR A DIAGNOSIS. ACCORDING TO THE INVOICE, THE IGNITION LOCK CYLINDER AND SHIFTER WERE REPLACED. THE CONSUMER S SEEKING REIMBURSEMENT, OF IN LIGHT OF THE WIDELY PUBLICIZED RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583924April 21, 2014
STEERING
ON APRIL 17, 2014 I STARTED MY 2006 CHEVROLET HHR BY REMOTE TO WARM IT UP. AFTER IT WAS WARMED UP I GOT IN IT TO DRIVE TO WORK. THE CAR WAS REALLY JERKING BAD THEN THE INDICATOR LIGHT CAME ON AND HAD POWER STEERING ON IT. I WAS STILL IN THE APARTMENT COMPLEX DRIVE SO I TURNED IT AROUND AND MANAGED TO GO BACK TO MY PARKING SPACE AND PARKED IT. THIS MORNING I DECIDED TO TRY AND DRIVE MY CAR AGAIN. I MANAGED TO GET TO WORK THAT IS ONLY 2 1/2 MILES FROM WHERE I LIVE. I WAS DRIVING UNDER 30 MPH SINCE I DRIVE THROUGH TOWN TO GET TO WORK. AS SOON AS I TURNED INTO MY WORKPLACE'S PARKING LOT THE POWER STEERING INDICATOR LIGHT CAME ON AGAIN. I PARKED THE CAR AND TURNED IT OFF THEN BACK ON. THE POWER STEERING INDICATOR LIGHT WAS STILL ON AND NOW THE STEERING WHEEL IS LOCKED UP. I HAVE READ SEVERAL COMPLAINTS ABOUT THIS PROBLEM WITH OTHER HHRS BUT THE YEAR 2006 IS NOT ON RECALL WHILE 2009 AND 2010 IS FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583922April 21, 2014
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING LIGHT ILLUMINATED WHILE SHE DROVE APPROXIMATELY 30-35 MPH. THE CONTACT HAD TO TURN THE STEERING WHEEL WITH FORCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER ADVISED THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V153000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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