Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10594230May 27, 2014
STEERING, STEERING:COLUMN
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE, THE POWER STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT MENTIONED THAT THE POWER STEERING LIGHT TURNED OFF ONCE THE VEHICLE WAS RESTARTED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THE POWER STEERING COLUMN AND POWER STEERING MOTOR WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,806 AND THE CURRENT MILEAGE WAS 56,859.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594256May 27, 2014
STEERING
WHILE DRIVING WITHOUT NOTICE, THE POWER STEERING STOPS WORKING AND AT THE SAME TIME, THE NOTICE THAT IT HAS POPS UP ON THE DASH. IN ORDER TO RESET IT, I HAVE TO STOP, TURN OFF THE CAR, AND THEN RESTART THE CAR. THIS SEEMS LIKE A BIG SAFETY CONCERN TO ME. I AM TOLD THAT IT IS A SENSOR THAT HAS FAILED. IS THIS SUPPOSE TO BE COVERED BY A RECALL OR SOMETHING THAT THE NHTSA WOULD WANT TO LOOK INTO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594248May 27, 2014
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE POWER STEERING WARNING LAMP ILLUMINATED AND THE STEERING WHEEL BECAME VERY HARD TO MANEUVER. THE CONTACT MENTIONED THAT AFTER TURNING THE VEHICLE OFF AND RESTARTING IT THE POWER STEERING WOULD RESUME NORMAL FUNCTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,000 AND THE CURRENT MILEAGE WAS 107,083.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594297May 27, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND REPAIRED. THE CONTACT WAS UNABLE TO PROVIDE THE SPECIFIC PART THAT WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594312May 27, 2014
STEERING
"POWER STEERING" MESSAGE APPEARED ON THE DASH BOARD AND THE POWER STEERING FUNCTIONALITY FAILED. ALMOST CAUSED AN ACCIDENT AS IT OCCURRED DURING A TIGHT TURN. AFTER CAR WAS RESTARTED THE PROBLEM RESOLVED TEMPORARILY, BUT RECURRED SHORTLY THEREAFTER AND CONTINUES TO RECUR WITH HIGH FREQUENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594353May 27, 2014
STEERING, ELECTRICAL SYSTEM
THIS IS IN REGARD TO RECALL # 14V-047. ABOUT 3 MONTHS AFTER I BOUGHT THIS CAR, I LOST BATTERY POWER. OVER THE NEXT 6 MONTHE OR SO I LOST THE BATTERY 3 MORE TIMES THE LAST TIME AT A GAS STATION. I GOT A START FROM AAA EMERGENCY SERV- ICE WHO CHECKED TH E ATTERY AND SAID IT WOLD NOT CHARGE. SO, I HAD TO BUY A NEW BATTERY, SINCE IT IS NOT A STANDARD BATTERY I HAD TO LOOK FOR A BATTERY IN SEVERAL LOCAL CITIES, IT WAS AFTER HOURS. THE FOLLOWING WEEK MY POWER STEERING DIED. A LOCAL MECHANIC REPAIRED IT , A RELAY OR FUSE PROBLEM THIS HAPPENED A SECOND TIME AND NOW I REALLY GOT WORRIED. I GOT THE RECALL NOTICE FROM CHEVROLET DETROIT AND CALLED PRINCETON, NJ. CHEVROLET. I WAS TOLD A APART HAD TO BE ORDERED AND WOULD TAKE A FEW WEEKS. TWO WEEKS LATER, I CALLED PINCETON CHEVROLET , NO PART ,YET. FINALLY, TODAY I CALLED THEM A THIRD TIME AND SPOKE TO JACK THEIR WARRANTY MGR. NO PART YET. THEN I CALLED CHEV DETROIT AND SPOKE TO"TISA ?". SHE MOLLIFIED ME BY TELLING ME I COULD GET A LONER UNTIL MY CAR WAS REPAIRED. I TRIED TO CALL PRINCETON CHEV AGAIN BUT THE LINE WAS BUSY FOR OVER AN HOUR.I FEEL LIKE I AM GETTING THE OLD RUN AROUND.THEY EXPECT ME TO GIVE UP..I WON'T AND I'LL MAKE PHONE CALLS UNTILL I GET SATISFACTION.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594374May 27, 2014
STEERING, ELECTRICAL SYSTEM
THE RECALL I HAVE HAD SO FAR WAS WITH THE IGNITION SWITCH AND THAT TOOK THE DEALERSHIP OVER ONE MONTH TO REPAIR. AFTER MY CAR WAS REPAIRED AND APPARENTLY REKEYED I AM LOCKED OUT OF MY CAR, THE KEY WILL NOT UNLOCK MY CAR DOOR. I CALLED THE GM ROADSIDE ASSISTANCE, WITH HOPES OF ASSISTANCE. THEY INFORM ME THEY WILL BE A $59.95 FEE TO UNLOCK MY CAR AND THEY ACCEPT ALL MAJOR CREDIT CARDS. I EXPLAINED TO THEM THIS WAS NOT MY ERROR IT AS A RESULT OF THE IGNITION RECALL THEY STOOD FIRM OF THEIR FEE AND SUGGESTED I CALL THE LOCAL AUTHORITIES. WHEN I CONTACTED GM ABOUT THE RECALL I HAD SHARED WITH THEM I WAS HAVING POWER STEERING ISSUES. WHILE I AM DRIVING MY CAR MY POWER STEERING GOES OUT AND IT BECOMES HARD TO STEER AS WELL THE IS A DISPLAY ON THE DASHBOARD "POWER STEERING". ON SEVERAL OCCASIONS ON THE STREET, FREEWAY AND WHILE TURNING INTO A PARKING SPACE. I THEN BECAME AWARE OF A RECALL ON HHR POWER STEERING, HOWEVER THEY SAY IT NOT WITH MY VEHICLE.LATER I READ AN ARTICLE STATING THAT JEFF BOYER WAS OFFERING A LIFETIME WARRANTY ON THE VEHICLES THAT HAVE NOT BEEN RECALLED.GM ALSO SAID 309,160 NON-TURBOCHARGED CHEVROLET HHRS FROM THE 2006-2008 MODEL YEARS MODEL YEAR THAT ARE NOT SUBJECT TO THESE RECALLS WILL BE GIVEN LIFETIME WARRANTIES FOR REPLACEMENT OF THE ELECTRONIC POWER STEERING MOTOR. SO THEN WHEN I CALL THE 800 NUMBER TO FIND OUT HOW I MAY HAVE THIS POWER STEERING ISSUE ADDRESSED WITH MY DISTRICT ADVISOR HE SHARES WITH ME THERE HAS BEEN NO STATEMENT MADE THAT HE IS AWARE OF I FEEL UNSAFE DRIVING IN THIS VEHICLE AND WITH THE ROUND AROUND AND NON ASSISTANCE I AM GETTING FROM GM I AM NOT SURE I EVER WILL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593998May 26, 2014
ELECTRICAL SYSTEM
AFTER PULLING THE VEHICLE INTO A PARKING SPACE, I ATTEMPTED TO SWITCH THE IGNITION TO THE OFF POSITION. THE SWITCH WOULD NOT MOVE FROM THE RUN POSITION TO THE OFF POSITION. HOWEVER; IT WOULD MOVE FROM THE RUN POSITION TO THE START POSITION. THIS FAILURE TO ROTATE TO THE OFF POSITION LEFT THE ENGINE RUNNING. KEY COULD NOT BE REMOVED FROM THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594116May 26, 2014
AIR BAGS
THE RED LIGHT KEEPS COMING ON AND OFF THAT THE AIR BAG NEEDS SERVICE.IT SEEMS IT THE PASSENGER SIDE, AS IT BEEPS AND THERE IS NO ONE THERE OR I HAVE MY PURSE SITTING ON THE SEAT. THE CAR DEALERSHIP SAID IT'S NOT ON THE RECALL LIST AND I WANTED TO DO DIAGNOSTIC THAT IT WOULD COST ME $98.00. I HAVE READ ON THE CHEVY WEBSITE FOR OWNERS THERE IS A LOT OF PEOPLE WITH THE SAME COMPLIANT WITH DIFFERENT MODEL YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594136May 26, 2014
STEERING
AS I WAS DRIVING DOWN THE STREET MY POWER STEERING SIGN CAME ON AND I HAD DIFFICULTY STEERING. AFTER PARKING AND LETTING MY CAR SIT WHEN I STARTED IT AGAIN I WAS ABLE TO DRIVE FOR SEVERAL MILES BEFORE THE POWER STEERING SIGN CAME ON AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593949May 25, 2014
STEERING
WHILE TRAVELING WITH MY FAMILY AT HIGHWAY SPEEDS THE DIC CHIME INDICATED POWER STEERING, AND STEERING BECAME DIFFICULT. AFTER STOPPING AND CHECKING UNDERHOOD RELAYS AND FUSES AND RESEATING SEVERAL, THE STEERING BECAME NORMAL AND REMAINED FOR APPROXIMATELY 700 MILES. THE POWER STEERING LOSS THEN BECAME INTERMITTENT AT ALL SPEEDS, AND CONDITIONS, AND WAS RESET WHEN IGNITION WAS TURNED OFF. MILEAGE IS NOW 60K AND DEALER WAS CONTACTED ABOUT RECALL INFORMATION. CURRENTLY (MAY 25, 2014) DEALER HAS NO KNOWLEDGE OF SPECIAL COVERAGE GM BULLETIN NUMBER 14119 WHICH WILL BE IMPLEMENTED FOR MY 2006-2008 AND EARLY PRODUCTION OF 2009 CHEVROLET HHR (NON TURBO) TO PROVIDE EPS MOTOR REPLACEMENT FOR THE LIFE OF THE VEHICLE. (GM WEBSITE LETTER DATED MARCH 31, 2014). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594082May 25, 2014
UNKNOWN OR OTHER
I WAS TURNING LEFT ON THE CORNER OF MY HOUSE, DRIVING LESS THAN 15 MPH AND THEN THE BACK GLASS OF MY CAR EXPLODED WITHOUT REASON AND THE GLASS WAS DESTROYED IN PIECES. IT WAS VERY SCARY BECAUSE SOUNDED A BIG AN EXPLOSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593830May 24, 2014
STEERING
THE POWER STEERING FAILURE LIGHT CAME ON AS WELL AS OTHER LIGHTS AND THE RADIO STOP WORKING,DEALER SAID POWER STEERING MODULE WAS NO GOOD BUT COULD NOT FIND OUT WHY DASH LIGHTS COME ON AND WHY RADIO STOPS WORKING WHEN WE SEEM TO HIT A BUMP.IT COST ME OVER 1700.00 DOLLARS TO REPAIR AND THEY SAID NOTHING WAS UNDER WARRANTY OR A RECALL. I SEE THE COBALT WAS RECALL FOR THE SAME PROBLEM WHY NOT THE HHR SAME UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593696May 23, 2014
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING WOULD INTERMITTENTLY FAIL WITHOUT WARNING. THE VEHICLE WOULD BECOME INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE POWER STEERING ASSIST MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 86,000. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593733May 23, 2014
STEERING:COLUMN, STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING 70 MPH, THE POWER STEERING WARNING LAMP ILLUMINATED AND THE STEERING WHEEL BECAME VERY HARD TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING MOTOR AND STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000. THE CURRENT MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593768May 23, 2014
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE POWER STEERING WOULD INDEPENDENTLY DISENGAGE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593323May 22, 2014
STRUCTURE:BODY:DOOR
MY DRIVER AND PASSENGER INSIDE DOOR HANDLES BROKE OFF AND I HAVE TO ROLL DOWN MY WINDOWS TO EXIT AND IF MY CAR IS INVOLVED IN A EMERGENCY I WOULD NOT BE ABLE TO EXIT QUICKLY AND I'VE DONE SOME CHECKING ON LINE AND DISCOVERED ITS A ON GOING PROBLEMS WITH THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593378May 22, 2014
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG LIGHT WILL COME ON AND SAY SERVICE AIR BAGS. IT COMES AND GOES AND CAN BE RESET MANUALLY. HAD IT SERVICED AND IT HAD A BAD CONNECTOR. THE DEALERSHIP RE PINED THE CONNECTOR FOR $155.00 LABOR I FELT RIPPED OFF. SAFETY EQUIPMENT FALLS UNDER DIFFERENT CATEGORY THE RADIO NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593454May 22, 2014
STEERING, STEERING:COLUMN
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 180,000. DR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593465May 22, 2014
SUSPENSION, STEERING
THERE APPEARS TO BE A LARGE AMOUNT OF COBALT AND HHR OWNERS WITH COMPLAINTS ABOUT SUSPENSION CLUNKING NOISES. RESEARCH SHOWS THERE IS AN ISSUE WITH THE STABILIZER BAR PARTS AND ALSO THE INTERMEDIATE STEERING SHAFT. THESE PROBLEMS OCCUR AT MANY INTERVALS OF MILEAGE RANGING FROM 10,000 MILES AND UP. GM HAS SINCE SUED THE MANUFACTURER OF THE INTERMEDIATE STEERING SHAFT FOR THOSE REPLACED UNDER WARRANTY EQUALING $30MIL. I AM UNLUCKY AS MY VEHICLE WAS OUT OF WARRANTY (3YR/36000 MILES) AND COULD NOT GET ANY OF MY SUSPENSION AND STEERING PROBLEMS FIXED BY A KNOWN ISSUE FROM GM. THEY HAVE STATED THAT THE INTERMEDIATE STEERING SHAFT IS NOT A SAFETY CONCERN. NOW, IF A PART THAT IS VITAL IN CONNECTING THE STEERING COLUMN TO THE RACK AND PINION SYSTEM IS NOT A SAFETY CONCERN, THEN I BELIEVE GM EXECUTIVES ARE MORE CONCERNED WITH COST OF DOING THE RIGHT THING THAN SAFETY OF THEIR CUSTOMERS. THESE ARE PARTS THAT KEEP A VEHICLE FROM FLIPPING OVER DURING SHARP TURNS AT HIGHWAY SPEEDS AND THAT KEEP THE CAR TRAVELING IN THE DIRECTION THE OPERATOR DETERMINES USING THE STEERING WHEEL. AFTER REPLACING THE PARTS TO CORRECT MY ISSUES, THE PROBLEM HAS RE-OCCURRED. THE PARTS WERE NOT CHANGED SO EVEN AFTER "FIXING" IT, IT WOULD EVENTUALLY RETURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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