Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10597164June 12, 2014
ELECTRICAL SYSTEM, AIR BAGS
2007 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO VEHICLE HAD AN IGNITION PROBLEM SINCE THE TIME OF PURCHASE. *SMD THE CONSUMER STATED ONE OF THE KEYS WOULD NOT WORK AND THE OTHER KEY WOULD GET STUCK IN THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER ON MANY OCCASIONS. HOWEVER, THE CONSUMER WAS INFORMED THERE WAS NOTHING WRONG. THE CONSUMER STATED HER GRANDDAUGHTER WERE INVOLVED IN AN ACCIDENT WHILE DRIVING THE VEHICLE, AND THE AIR BAGS DID NOT DEPLOY. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10597931June 12, 2014
STEERING, SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. HOWEVER THEY DID ADVISED THE CONTACT BY PHONE THAT THE VEHICLE COULD HAVE DEVELOPED TIRE FLAT SPOTS AND THE ROTORS COULD HAVE SEIZED DUE TO THE VEHICLE SEATING FOR TWO MONTHS ON DEALERS LOT WAITING FOR PARTS IN ORDER TO REPAIR RECALL NHTSA CAMPAIGN ID NUMBER 14V047000(AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,551.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597957June 12, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACTWAS TRAVELING APPROXIMATELY 60 MPH AND FELL ASLEEP BEHIND THE WHEEL. HE ABRUPTLY ATTEMPTED TO REGAIN CONTROL OF THE VEHICLE, AND THE VEHICLE FLIPPED OVER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TO BE FURTHER INSPECTED BY AN INSURANCE ADJUSTER AND AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10597550June 11, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL * THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAG, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE AND WOULD NOT ARRIVE FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597566June 11, 2014
ELECTRICAL SYSTEM:IGNITION, STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE STARTING THE IGNITION, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING ALSO FAILED. THREE DAYS LATER, THE ENGINE STALLED WHILE ATTEMPTING TO START THE VEHICLE NUMEROUS TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. .... UPDATED 08/05/14 *BF THE CONSUMER STATED WHILE DRIVING THE VEHICLE LOST POWER STEERING THE POWER STEERING WENT ON AND OFF REPEATEDLY WHILE DRIVING. THREE DAYS LATER THE VEHICLE WOULD NOT START. THE STARTER WAS REPLACED WHICH RESOLVED THE ISSUE.THE VEHICLE HAD A RECALL FOR THE IGNITION NOT STEERING LOSS. UPDATED 08/11/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597577June 11, 2014
STEERING:ELECTRIC POWER ASSIST SYSTEM, STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING 60 MPH, THE POWER STEERING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AS THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000. ..UPDATED 08/11/14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597595June 11, 2014
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE DRIVING 70 MPH, THE POWER STEERING FAILED TO RESPOND. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 160,000. UPDATED 8/12/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597702June 11, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN ID NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V1710000 (ELECTRICAL SYSTEM). WHILE DRIVING APPROXIMATELY 45 MPH, THE IGNITION SWITCH SEIZED AND THE VEHICLE SHUT OFF COMPLETELY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597717June 11, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14E021000 (IGNITION SWITCH). THE CONTACT STATED THAT THE IGNITION SWITCH HAD BEEN REPLACED THREE TIMES PRIOR TO RECEIVING THE RECALL NOTIFICATION. IN ADDITION, ONE OF THE DOORS ON THE VEHICLE WAS UNABLE TO BE OPENED. THE CONTACT HAD TO OPEN THE WINDOW IN ORDER TO OPEN THE DOOR. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597737June 11, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY
TL * THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE DOOR HANDLES ON THE INTERIOR OF THE VEHICLE WERE FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597735June 11, 2014
STEERING
MAY 10TH 2012 WAS THE FIRST SIGN: CHIMES AND THEN DISPLAYS: POWER STEERING FAILURE, TURNED OFF ENGINE AND RESTARTED THE CAR AND IT WAS FINE, THEN AFTER A FEW DAYS IT STARTED AGAIN WITH CHIMES AND NOTICE OF POWER STEERING FAILURE, THIS GOT MORE FREQUENT OVER TIME TO THE POINT OF NEVER HAVING POWER STEERING. I LOOKED THIS UP ON WEBSITE AND FOUND MANY SIGHTING OF THE SAME FAILURE WITH CHEVY HHR'S, I DID SOME RESEARCH AND FOUND THE SAME PART NUMBER FOR (EPS) ELECTRIC POWER STEERING MOTOR WAS USED IN 5 DIFFERENT MODELS AND YEARS 2003-2011 VEHICLE WITH RECALLS ON ONLY SOME MODEL/YEARS BUT NOT MINE, WHICH BRINGS US TO 2014 AND NHTSA AND GM ANNOUNCEMENT RECALL N140115 NOTE GM BULLETIN NUMBER 14119 WILL BE IMPLEMENTED FOR MODEL YEARS 2006-2008 AND EARLY PRODUCTION OF 2009 CHEVROLET HHR (NON-TURBO) AND MODEL YEAR 2003 SATURN ION TO PROVIDE EPS MOTOR REPLACEMENT FOR THE LIFE OF THE VEHICLE., ON GM'S WEBPAGE AS WILL AS REUTERS.COM STATING THE SAME: 309,160 CHEVY HHR 2006-2008 AND SEVERAL HUNDRED 2009 AND 96,324 SATURN ION FROM 2003 MODEL YEARS NOT SUBJECT TO THE RECALLS WILL BE GIVEN LIFETIME WARRANTIES FOR REPLACEMENT OF THE ELECTRONIC POWER STEERING MOTOR. BUT THE DEALERSHIPS WILL NOT HONOR THIS UNLESS IT'S TIED TO A VIN NUMBER, I CALLED GM AND THE TELL ME MY VIN DOES NOT WARRANT THE COVERAGE. IS THERE SOMETHING WRONG WITH THE ENGLISH LANGUAGE THAT I AM MISSING? I EVEN RECALL THE GM CEO ANNOUNCING THIS ON TV. CAN SOMEONE PLEASE TELL A DISABLED AMERICAN HOW TO CONVINCE THIS HUGE CORPORATION TO DO SOMETHING AS SIMPLE AS PUT THE BULLETIN 14119 LINKED TO THE MODEL VIN NUMBERS/YEAR THAT THEY THEMSELVES SAY ARE NOT SUBJECT TO THE RECALL BUT ARE STILL COVERED UNDER WARRANTY SO I DON'T SPEND ANOTHER FOUR HOURS A DAY TRYING TO CONVINCE THE DEALERSHIPS AND GM CUSTOMER SERVICE THAT IS WHAT THEY MEANT BY WHAT THEY WROTE. AS TO THIS DATE 06/11/2014 THEY STILL WON"T HONOR THEIR OWN WORDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593035June 10, 2014
ELECTRICAL SYSTEM, AIR BAGS
2006 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER WOULD LIKE TO KNOW, IF HE CAN TAKE THE VEHICLE, TO A PARTICULAR DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596982June 9, 2014
ELECTRICAL SYSTEM, STEERING
STEERING POWER LOST WHILE YOU TURN AND POWER STEERING COMES ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596989June 9, 2014
STEERING
WHILE DRIVING AND IN TRAFFIC LOST POWER STEERING. HAD TO PULL OVER, SHUT OFF CAR AND RESTART T. THIS HAS HAPPENED NUMEROUS TIMES AND IS TO THE POINT WE CAN NOT DRIVE THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595088June 9, 2014
STEERING
2008 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO POWER STEERING WENT OUT. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597005June 9, 2014
ELECTRICAL SYSTEM, AIR BAGS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
GREETINGS NHTSA, I AM WRITING TO DOCUMENT SOME THINGS ABOUT OUR 2010 CHEVROLET HHR. YES, IT WAS PART OF THE RECALL, BUT I NEED FOR YOU TO BE INFORM OF SOME THINGS, THAT I PRAY CAN HELP SOMEONE ELSE: 1. POWER ISSUES: THE POWER WOULD ACT SO CRAZY THAT WE NEVER KNEW WHEN IT WAS GOING TO SHUT OFF. EXP. THIS PAST WINTER, THE BLOWER MOTOR WOULD BLOW COLD AIR, WHILE IT WAS FREEZING OUTSIDE! OR IT WOULD NOT WORK AT ALL, THEN, THE BLOWER HEATER WOULD COME ON, JUST BY TURNING THE IGNITION ON. . AND IT WOULD BLOW HOT AIR. AND IT WOULD NOT TURN OFF, UNLESS THE KEY WAS OUT OF THE IGNITION. THE DASH WOULD GET VERY HOT, SHOWING A POTENTIAL FOR A FIRE. APPARENTLY, EACH TIME A FUSE HAD BLOWN OUT. WE WOULD REPLACE IT AND IN THREE WEEKS IT WOULD GO OUT AGAIN. SOMETHING ELECTRICAL MUST OF BEEN GOING ON. THERE WAS ALSO, POWER STEERING CONCERNS. 2. WE TOOK IT IN TO SERRA CHEVROLET IN SOUTHFIELD, MICHIGAN TO HAVE THE IGNITION SWITCH REPLACE. WE WERE GIVEN A RENTAL, AND IT TOOK OVER THREE WEEKS FOR THE PART TO ARRIVE. WE WERE HOPING THAT THE IGNITION SWITCH WAS CAUSING THE PROBLEM AND THAT IT WOULD GO AWAY, ONCE REPLACED. 3. ON JUNE 4TH, 2014-THE PARTS CAME IN.. 4. ON THURSDAY, JUNE 5TH, 2014, THE NEW IGNITION SWITCH WAS REPLACED. THE NEXT DAY, JUNE 6TH, 2014, THE BLOWER MOTOR WENT CRAZY AGAIN, AND THE AIRBAG WARNING LIGHT CAME ON. ( WITH ALL OF THE ISSUES WITH THE CAR, THE AIRBAG LIGHT NEVER CAME ON UNTIL THE NEW IGNITION SWITCH WAS INSTALLED. 5. AFRAID OF AN AIRBAG DISASTER TODAY, JUNE 9TH, 2014, MY HUSBAND TOOK THE CAR BACK TO SERRA CHEVROLET IN SOUTHFIELD, MICHIGAN. THEY ARE SO BACKED UP, WITH CARS. THEY CANNOT EVEN LOOK AT IT UNTIL TOMORROW. MY HUSBAND WAS DROPPED OFF, NO RENTAL NO LOANER! AND NOW WE ARE WITHOUT A CAR, THANK YOU. AND "BE BLESSED" [XXX]-CONSUMERS-2010 CHEVROLET HHR OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6), *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597014June 9, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIR. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597097June 9, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT IT WAS TAKING TOO LONG FOR THE VEHICLE TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBERS 14V171000 (ELECTRICAL SYSTEM) AND 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED AND HAD NOT EXPERIENCED A FAILURE. UPDATED 08/14/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597114June 9, 2014
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING FAILED AND BECAME DIFFICULT TO TURN. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597225June 9, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE EXTERIOR DOOR LATCH FRACTURED ON TWO SEPARATE OCCASIONS. THE DEALER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 08V444000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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