Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10654038November 10, 2014
ELECTRICAL SYSTEM
I GOT A OIL CHANGE AN THEN WENT HOME PARKED MY CAR AN EVERYTHING WAS FINE AT 3:25PM I WENT TO MY CAR AND GOT IN I PUT THE KEY IN THE IGNITION AN IT WOULDNT START AT ALL I THEN TRIED TO TAKE THE KEY OUT AN IT WOULD COME OUT AT ALL I THEN KNEW SOMTHING WAS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653390November 7, 2014
UNKNOWN OR OTHER
I HAVE BEEN CALLING THE CHEVROLET DEALERSHIP IN AN ATTEMPT TO SCHEDULE MY RECALLS SINCE JULY 2014. I WAS INITIALLY TOLD THE PARTS WOULD BE ORDERED AND ASKED IF THERE WAS ANYTHING ELSE I COULD SCHEDULE AS THEY DO NOT LIKE TO SCHEDULE RECALLS DUE TO IT TAKES AWAY MONEY FROM SERVICE. I SCHEDULED A REPAIR AND HEARD NOTHING ELSE. I HAVE BEEN CALLING FOR MONTHS AND LEAVING MESSAGES WITH NO RETURN CALLS, OR THEY WOULD TELL ME THEY WERE GOING TO CHECK ON THIS AND CALL ME BACK NEVER TO BE HEARD FROM AGAIN. I FINALLY HAD TO GET UGLY WITH THEM AND FINALLY THEY HAVE SCHEDULED SOME OF THE RECALLS TO BE FIXED NEXT WEEK. SEEMS LIKE THIS SHOULD BE GROUNDS FOR A LAWSUIT AS THE SAFETY OF MY FAMILY WAS SO EASILY PASSED OVER DURING ALL THESE MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653474November 7, 2014
AIR BAGS
THIS CAR WAS IN AN ACCIDENT WHERE THE DRIVER SWERVED TO MISS ANIMALS IN ROAD, CROSSED A DITCH, A FRONTAGE ROAD AND HIT TREES TO COME TO A STOP AND THE AIRBAGS NEVER DEPLOYED. THE DRIVER'S HEAD HIT THE WINDSHIELD RIGHT ABOVE THE STEERING WHEEL GIVING HIM A HUGE BLACK EYE, LARGE BUMP AND WE ARE WATCHING HIM FOR SIGNS OF CONCUSSION. HIS HEAD DIDN'T GO THROUGH WINDSHIELD BUT MADE A BIG ROUND SPIDERWEB OF IT. SHOULDN'T THE AIRBAGS HAVE BEEN DEPLOYED? *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10652734November 5, 2014
STRUCTURE:BODY:DOOR
I GRABBED THE DOOR HANDLE TO OPEN MY CHEVY 2011 HHR DRIVER'S SIDE DOOR TO EXIT MY VEHICLE AND THE HANDLE COMPLETELY BROKE OFF!!! I HAVE NEVER HAD THIS KIND OF THING HAPPEN BEFORE AND AM NOT SURE WHY A CAR MANUFACTURER WOULD BE ALLOWED TO MAKE ONE OF THE MOST INTEGRAL PARTS OF A VEHICLE OUT OF CHEAP MATERIAL. TO ADD INSULT TO INJURY, THE DEALERSHIP IS HINTING THAT I MAY HAVE TO BEAR THE RESPONSIBILITY OF PAYING SOMETHING TO FIX THIS ISSUE BY BRINGING THE CAR IN TO SEE IF THE ISSUE IS COVERED BY AN EXTENDED WARRANTY OR COVERED AT ALL. THIS ISSUE SHOULD BE A RECALL NO BRAINER, I SHOULD NOT HAVE TO COVER THE COST TO FIX THIS IN ANY WAY. ALSO TO MY SURPRISE, THIS APPEARS TO BE A COMMON COMPLAINT AMONGST CHEVY 2006-2011 HHR OWNERS WHERE THEY HAVE BEEN TOLD BY THE DEALERSHIPS THAT IT WOULD COST THEM BETWEEN 300 & 400 DOLLARS TO "REPLACE THE ENTIRE DOOR PANEL" OR THEY HAVE BEEN TOLD BY GM THAT A "DIAGNOSTIC" HAS TO BE DONE THAT MIGHT COST THEM OUT OF POCKET MONEY. BOTH SCENARIOS ARE ABSOLUTELY INSANE. I AM NOT SURE WHY THIS HAS NOT BEEN MADE A RECALL ISSUE, THEREBY FORCING GM TO FIX THIS PROBLEM AT NO COST TO THE CONSUMER???? IT IS A MANUFACTURING ISSUE AS WELL AS SAFETY ISSUE. IF SOMETHING HAPPENS AND I NEED TO EXIT THE VEHICLE QUICKLY, I WILL NOT BE ABLE TO DO IT. ALSO, I LIVE IN CHICAGO AND AS EVERYONE KNOWS IT IS COMING UPON THE WINTER SEASON AND IF LAST YEAR WAS ANY INDICATION, WE COULD BE IN FOR ANOTHER BRUTAL WINTER WHERE BELOW ZERO TEMPERATURES HAVE A FREEZING EFFECT ON POWER WINDOWS, WHICH IS MY CURRENT METHOD OF EXITING THE VEHICLE. I PURCHASED THIS CAR IN MAR. OF 2014 AND THIS IS NOT SOMETHING I WOULD HAVE KNOWN TO EVEN CONSIDER TO THINK ABOUT BECAUSE I THOUGHT THIS IS THE KIND OF THING THAT YOUR AGENCY SHOULD BE ON TOP OF. PLEASE HELP!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652774November 5, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED AND THE WINDSHIELD WIPER ACTIVATED INDEPENDENTLY. THE CONTACT MENTIONED THAT WHENEVER ANY OF THE ELECTRICAL COMPONENTS WERE TURNED ON THE VEHICLE WOULD AUTOMATICALLY TURN OFF. THE VEHICLE WAS NOT TAKEN TO DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652458November 4, 2014
STEERING, ELECTRICAL SYSTEM
THE RADIO HAS BEEN GOING OUT WHEN I TURN THE STEERING WHEEL. IT WOULDN'T DO IT WHEN I TOOK IT IN BUT THEN WE HAD THE RECALL OF THE IGNITION SWITCH. THAT WAS REPAIRED AND IT'S GOTTEN WORSE. THIS MORNING IT POPPED AND SIZE LED IN THE DASH AND THRU THE RADIO EVEN AFTER TURNING THE RADIO AND CAR OFF. IT DID START BACK UP BUT EVERY TIME I HIT A BUMP THE RADIO MAY GO OUT. I CALLED CHEV AND THEY CAN'T GET ME IN UNTIL 11/17. THIS IS MY ONLY VEHICLE. SOMETHING IS WRONG WITH THESE HHR ELECTRIC SYSTEMS. SOMEBODY NEEDS TO FIND THE PROBLEM AND FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652567November 4, 2014
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING SYSTEM WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED. THE POWER STEERING WOULD ONLY WORK PROPERLY AFTER THE VEHICLE WAS SHUT OFF AND RESTARTED. ALSO, THE CONTACT STATED THAT THE BATTERY WAS CONTINUOUSLY DRAINED AND AS A RESULT, IT NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE HAD NOT OCCURRED UNTIL THE BATTERY HAD TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER MADE THE CONTACT AWARE THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652037November 3, 2014
STEERING
I WAS DRIVING DOWN THE HIGHWAY WITH MY CHILDREN IN THE VEHICLE AND THE POWER STEERING WENT OUT ON ME. I COULD NOT TURN OR DO ANYTHING THANKFULLY WE DID NOT END UP IN AN ACCIDENT. SO FAR IT HAS NOT DONE IT AGAIN BUT I KNOW IM NOT THE ONLY ONE WITH THIS TYPE OF VEHICLE THAT IS DOING THIS. THIS SHOULD BE RECALLED. IT IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651809November 1, 2014
ELECTRICAL SYSTEM
TL - THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 50 MPH, THE VEHICLE STALLED INTERMITTENTLY SEVERAL TIMES. THE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL FOR VARIOUS SENSORS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE IN SOME INSTANCES AND ALSO HAD TO TOW THE VEHICLE MORE THAN ONCE DUE TO THE INTERMITTENT FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WENT OVER THE TRAIN TRACKS AND THE VEHICLE STALLED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS AND ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS CONTINUING TO EXPERIENCE THE INTERMITTENT FAILURE WITH THE IGNITION SWITCH, INSTRUMENT PANEL SENSORS AND THE GAGES INTERMITTENTLY DID NOT WORK. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. DYD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651821November 1, 2014
STEERING
MY POWER STEERING WENT OUT AND I CAN'T STEER THE CAR OR IT'S REAL HARD TO STEER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651824November 1, 2014
AIR BAGS
WHEN I HAD MY ACCIDENT MY AIR BAGS DIDN'T DEPLORE. I CALLED GM 2 DAYS LATER AND ASKED THE LADY IF THEY HAVE DEPLOYED AND SHE TOLD ME NO. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10651667October 31, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE TRAVELING AT AN UNKNOWN SPEED, FOUR DEER INTERSECTED WITH THE VEHICLE. THE CONTACT CRASHED INTO THE DEER AND THE VEHICLE WAS DESTROYED. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND THE PASSENGER SUSTAINED WHIPLASH, PAINS TO THE BACK AND NECK. BOTH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 12/09/14*LJ UPDATED 5/11/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10651675October 31, 2014
STEERING
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APROXIMATELY 40 MPH, THE STEERING WHEEL BECAME HARD TO TURN AS THE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUSE WAS BLOWN AND THE POWER STEERING ASSIST MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,645.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651670October 31, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN REPLACED THE IGNITION SWITCH. HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. IN ADDITION, THE CONTACT INDICATED THAT THE AIR BAG SENSOR ILLUMINATED. THE CONTACT WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE AIR BAG FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 12/09/14*LJ UPDATED 5/11/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651725October 31, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHETHER THE VEHICLE WAS SHUT OFF OR TURNED ON, THE POWER LOCKS FOR ALL THE DOORS WOULD ACTIVATE INTERMITTENTLY. THE CONTACT HAD TO USE THE LOCK AND UNLOCK BUTTON ON THE FRONT DRIVER'S SIDE DOOR TO LOCK OR UNLOCK ANY OF THE OTHER DOORS. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651481October 30, 2014
POWER TRAIN, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 7 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE CONTACT MENTIONED THAT THE VEHICLE JERKED FORWARD AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 169,350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650969October 29, 2014
STRUCTURE, STRUCTURE:BODY:DOOR
DRIVER'S SIDE DOOR HANDLE JUST BRAKES OFF. I FEEL THIS IS A SAFETY ISSUE AS YOU CAN BECOME TRAPPED IN YOUR CAR. THE ONLY WAY TO OPEN THE DOOR WHEN THIS HAPPENED IS TO ROLL DOWN WINDOW AND PUT YOUR ARM OUT TO OPEN FROM THE OUTSIDE OR HAVE SOMEONE ELSE OPEN FOR YOU. FOR INSTANCE, IF YOU WERE IN AN ACCIDENT, CAR CAUGHT ON FIRE, STALLED ON RAILROAD TRACKS, OR CARJACKED YOU ARE A PRISONER IN THE CAR. THE DOOR HANDLES ARE MADE OF PLASTIC AND IS A VERY EXPENSIVE REPAIR., MINE WAS $200. IF IT HAD NOT BEEN A SAFETY CONCERN, I WOULD NOT HAVE REPAIRED IT. IF YOU RESEARCH THE INTERNET IT IS VERY COMMON PROBLEM. PLEASE RESEARCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651165October 29, 2014
STEERING
POWER STEERING FAILS DAILY, LOSE ALL POWER ASSIST. WHY ARE 2009-12 COVERED UNDER RECALL AND 2008 IS NOT? ALSO BRAKE ROTORS WARP TOO EASY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650653October 28, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE IGNITION FAILED TO TURN TO THE ON POSITION. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V0470000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (AIR BAGS, ELECTRICAL SYSTEM). THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650260October 27, 2014
POWER TRAIN, STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE SECURITY WARNING LIGHT ILLUMINATED AND OTHER UNKNOWN WARNING LIGHTS FLICKERED. THE CONTACT ALSO STATED THAT WHEN DRIVING UP A HILL OR MAKING A U-TURN, THE POWER STEERING AND THE SECURITY WARNING LIGHTS ILLUMINATED AND UNKNOWN WARNING LIGHTS FLICKERED. IN ADDITION, THE VEHICLE JERKED AND THE STEERING WHEEL SEIZED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER ON THREE OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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