Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10734279July 15, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHEN THE CONTACT ATTEMPTED TO OPEN THE VEHICLE WITH THE KEY, THE MASTER KEY OPENER WOULD NOT UNLOCK THE DOORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND TOWED THE VEHICLE TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED SEVEN OTHER TIMES. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 10/29/15*LJ UPDATED 11/22/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734409July 15, 2015
STEERING
IN THE AFTERNOON ON THURSDAY 7/9/15, I HEARD A DING IN THE VEHICLE (WARNING SOUND) AND THE WORDS "POWER STEERING" APPEARED ON THE DASH PANEL UNDER THE SPEEDOMETER. ALL LOSS OF STEERING ASSIST WAS LOST AND MANUAL STEERING WAS THE ONLY WAY TO STEER THE VEHICLE. AFTER TURNING THE VEHICLE OFF/ON, THE POWER STEERING WORKED AGAIN AND THEN AFTER A FEW MINUTES THE SAME ISSUE OCCURED. I PARKED THE VEHICLE AND DID NOT DRIVE IT UNTIL THE NEXT DAY. I SEARCHED FOR RECALLS AS WELL AS CONTACTED THE LOCAL CHEVROLET DEALER TO DISCUSS THE ISSUE AND IF THERE WERE ANY RECALLS. I WAS TOLD THERE IS A RECALL FOR POWER STEERING ON SOME 2010 CHEV HHR MODELS BUT MY VIN HAS NOT BEEN IDENTIFIED. THE NEXT DAY I AVOIDED DRIVING THE VEHICLE WHEN POSSIBLE DUE TO SAFETY CONCERNS AND THE INABILITY TO SCHEDULE AN APPOINTMENT WITH THE DEALERSHIP FOR DIAGNOSIS. I DID DRIVE THE VEHICLE ONCE AND THE SAME THING DESCRIBED ABOVE HAPPENED THREE TIMES BEFORE I COULD GET BACK HOME. AT THIS POINT I DID NOT WANT TO DRIVE THE VEHICLE AT ALL UNTIL THE PROBLEM HAD BEEN FIXED. I SCHEDULED AN APPOINTMENT WITH THE LOCAL CHEV DEALER AFTER A CANCELLATION OCCURRED AND THE POWER STEERING MOTOR WAS REPLACED ON 7/11/15. I HAVE CONTACTED GM ABOUT THIS AND HAVE BEEN ADVISED THE VEHICLE WAS NOT UNDER RECALL. WHILE I UNDERSTAND THE VEHICLE WAS NOT UNDER AN OFFICIAL RECALL, THE SAME EXACT PROBLEM HAPPENED IN THE SAME EXACT WAY DESCRIBED ON THE GM WEBSITE AND A RESULT OF THAT POWER STEERING RECALL IS TO REPLACE THE POWER STEERING MOTOR. I HAVE REQUESTED REIMBURSEMENT BUT HAVE NOT RECEIVED ANY INFORMATION ABOUT THIS AT THIS TIME. ONE REPRESENTATIVE ADVISED IT WAS HIGHLY UNLIKELY. I WOULD LIKE TO FIND OUT WHY THE VEHICLE WAS NOT IDENTIFIED UNDER ANY RECALL AND WHEN A VEHICLE IS NOT UNDER RECALL BUT HAS AN ISSUE THAT HAS BEEN RECALLED IF THEY'RE ANY STEPS THAT CAN BE TAKEN TO RESOLVE THE ISSUE. THIS WAS A CLEAR HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733305July 10, 2015
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. WHILE DRIVING AT 40 MPH, THE CLUTCH PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLUTCH MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE PART WAS NO LONGER MANUFACTURED. THE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733015July 9, 2015
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHO STATED THAT AN UNKNOWN PART LOCATED INSIDE THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732623July 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE INTERIOR LIGHTS FLASHED AND ALL OF THE SYSTEMS RESET. THE IGNITION HAD TO BE TURNED TO THE OFF POSITION AND BACK TO THE ON POSITION IN ORDER FOR THE VEHICLE TO START. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14E021000(ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732409July 7, 2015
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT STATED THAT THERE WAS A RECALL FOR THE STEERING FAILURE, BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 198,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732313July 6, 2015
STEERING
THE FIRST TIME THIS OCCURRED, WE WERE DRIVING DOWN THE HIGHWAY AND COULD BARELY PULL OVER. WE RESTARTED THE CAR AND IT DID NOT OCCUR AGAIN FOR 6 DAYS BUT NOW, EVEN TURNING OFF THE CAR AND RESTARTING ONLY HELPS FOR A FEW MINUTES. THE CAR IS VERY HARD TO STEER THIS WAY. WE ARE TOLD THAT OUR HHR IS NOT ONE OF THE ONES INCLUDED IN THE RECALL, YET THE PROBLEM IS THE SAME AS THOSE RECALLED. IT SEEMS THAT THE RECALL SHOULD BE EXPANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725026June 29, 2015
ELECTRICAL SYSTEM
2007 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO RECALL REPLACEMENT KEYS ISSUE. *SMD THE CONSUMER STATED SHE LOST ONE OF THE REPLACEMENT KEYS THAT WAS GIVEN TO HER, AFTER THE RECALL WAS COMPLETED. NO ONE COULD ASSURE HER THE REPLACEMENT KEYS WERE DIFFERENT FROM THE ORIGINAL KEYS. *JB UPDATED 09/08/15*LJ UPDATED 10/20/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730834June 28, 2015
STEERING
POWER ASSIST STEERING GOES OUT, HARD TO STEER . THE LIGHT GOES ON FOR THE DASH WARNING.DANGEROUS UNDER SOME SITUTATIONS COULD CAUSE CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730835June 28, 2015
STEERING
WHILE DRIVING MY 2007 CHEVROLET HHR THE WARNING CHIME CAME ON AND THE WARNING ON THE DASH BOARD" POWER STEERING". IMMEDIATELY THERE WAS NO POWER STEERING ON THE CAR. I STOPPED THE CAR AND RESTARTED AND EVERYTHING WAS FINE. NOW IT IS HAPPENING AT LEAST TWO OR THREE TIMES A DAY. THERE IS A GM RECALL FOR THIS EXACT PROBLEM. WHY ISN'T MY 2007 CHEVY HHR ON THE RECALL LIST? I SHOULD NOT HAVE TO PAY TO HAVE THIS PROBLEM FIXED. THIS IS A TERRIBLE SAFETY ISSUE THAT ALL GM CHEVY HHR'S SHOULD BE COVERED UNDER. WHAT IF I KILLED SOMEONE OR EVEN WORSE MYSELF. VERY SCARY! I WANT THIS COVERED UNDER THE RECALL. THIS IS A PROBLEM ON MOST ALL CHEVY HHR NO MATTER WHAT THE YEAR OF THE VEHICLE. ENTER "HHR POWER STEERING" PROBLEM ON "GOOGLE" AND SEE WHAT YOU WILL FIND! DO THE RIGHT THING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730814June 27, 2015
UNKNOWN OR OTHER
LEFT TURN SIGNAL ACTIVATED WITHOUT TOUCHING THE TURN SIGNAL TO USE IT, THE THE HAZARD LIGHTS TURNED ON AND OF TWICE WITHOUT EVER TOUCHING THE BUTTON TO ACTIVATE THOSE. RECENTLY THE BATTER JUST DIED AND NEW REPLACED. BUT THE KEY ALSO WAS STUCK IN IGNITION TIL WAS TOWED TO DEALERSHIP WHERE IGNITION RECALLS WERE REPAIRED. NOW THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730652June 26, 2015
VEHICLE SPEED CONTROL:CRUISE CONTROL, EXTERIOR LIGHTING:BRAKE LIGHTS, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING AT 50 MPH, THE CRUISE CONTROL FAILED TO ACTIVATE AND THE BRAKE LIGHTS REMAINED ILLUMINATED. THE ELECTRONIC STABILITY CONTROL INDICATOR ILLUMINATED PRIOR TO THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. MA 08/11/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED BUT, THE FAILURE RECURRED 14 DAYS LATER. THE CONSUMER WAS ADVISED OF A MAY 2014 RECALL THAT INCLUDED THE SAME MALFUNCTIONS. THE CONSUMER WANTED TO BE REIMBURSED FOR ALL ASSOCIATED ATTEMPTED REPAIRS FOR THE BRAKE LIGHTS. UPDATED 05/10/2017*JS UPDATED 11/01/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730334June 25, 2015
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE. THE CONTACT SHUT OFF THE VEHICLE AND RESTARTED THE ENGINE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730159June 24, 2015
STEERING
EXPERIENCED LOSS OF POWER STEERING ASSIST AND A MESSAGE DISPLAYED ON THE DRIVER INFORMATION CENTER WITH A CHIME SOUNDS. VEHICLE REVERTED TO MANUAL STEERING, BUT GREATER DRIVER EFFORT WAS REQUIRED AS I HAD TO TURN SO I WOULD NOT HIT OTHER VEHICLES. SAME ISSUE AS IN RECALL BULLETIN # BULLETIN 14115. AFTER FINDING OUT ON GOOGLE THAT CARS LIKE MINE HAD BEEN RECALLED I CALLED MY CHEVY DEALER AND THEY SAID THAT MY CAR DID NOT QUALIFY FOR FREE REPAIR, EVEN THOUGH OF CORRECT MAKE AND YEAR. THEY DID NOT SEEM TO CARE AT ALL THAT I WAS STRANDED AND WOULD NOT GIVE ME AN APPOINTMENT UNTIL 3 DAYS LATER, BUT TOLD ME TO CALL GM AS THEY DID NOT SEEM TO WANT TO DEAL WITH ME. I CALLED GM AND THEY SAID THE SAME THAT THE CAR HAD NOT BEEN RECALLED FOR SOME REASON, AND DID NOT SEEM TO CARE EITHER. I TOOK MY CAR TO A REGULAR GARAGE, DRIVING IT IN THE MIDDLE OF THE NIGHT SO THERE WOULD BE LESS TRAFFIC AND LESS RISK OF A CRASH AND THEY COULD NOT REPAIR IT AS THEY NEEDED THE GM SOFTWARE IN ORDER FOR THEM TO DO THAT, BUT THEY DID TELL ME THAT IT WAS THE SAME ISSUE AS THE ONES THAT WERE BEING RECALLED. NOW I WILL HAVE TO MISS MORE WORK AND TRY TO BEG TO GET AN APPOINTMENT AND SPEND A FORTUNE ON HAVING SOMETHING FIXED THAT SHOULD HAVE BEEN TAKEN CARE OF AS PART OF THE RECALL. I AM A SINGLE MOTHER DURING THE WEEK, AND HAVE NO OTHER CHOICE, I AM AFRAID. I HAVE ALWAYS DRIVEN CHEVROLET VEHICLES BUT THAT IS IT FOR ME, I WILL NEVER BUY A GM AGAIN. I AM VERY DISAPPOINTED BY THEIR DISHONESTY, AND POOR QUALITY OF THEIR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726966June 23, 2015
STEERING, ELECTRICAL SYSTEM
IT DOESNT MATTER WHAT SPEED I AM DRIVING OR HOW LONG I HAVE BEEN DRIVING, MY POWER STEERING WILL RANDOMLY GO OUT. SOMETIMES I CAN MAKE IT AN ENTIRE TRIP WITHOUT IT GOING AND SOMETIMES I CANT EVEN GET OUT OF MY PARKING SPACE BEFORE IT GOES. THE ONLY WAY TO GET IT TO TO WORK IS TO SHUT OFF THE CAR AND TURN IT BACK ON. IVE TAKEN IT TO A MECHANIC AND HE SAID THAT THE POWER STEERING MOTOR WAS DEAD. I CANNOT AFFORD THIS PART AND I DONT UNDERSTAND WHY SOME OF THE NEWER HHRS ARE BEING RECALLED AND THE 2007 IS NOT WHEN THERE ARE PLENTY OF COMPLAINTS AND ISSUES OF THE SAME NATURE. MY CAR IS NEAR ABOUT IMPOSSIBLE TO DRIVE AND I LIVE NEAR A HIGH VOLUME POPULATION AND I AM AFRAID THAT MY LACK OF BEING ABLE TO SAFELY DRIVE MY CAR COULD RESULT IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726231June 19, 2015
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. ONCE THE VEHICLE WAS STARTED, THE POWER STEERING MALFUNCTIONED AND FAILED TO WORK. IN ORDER TO GET THE POWER STEERING TO WORK, THE VEHICLE HAD TO BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726232June 19, 2015
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED AND THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE CONTACT DROVE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726227June 19, 2015
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT NOTICED A LEAK OF HOT AIR/LIQUID UNDER THE DASHBOARD COMING FROM THE FRONT AND REAR OF THE VEHICLE. THE CONTACT WAS BURNED FROM THE HOT WATER LEAKAGE. THE CONTACT ALSO STATED THAT THE VEHICLE MADE AN ABNORMAL SWOOSH NOISE WHEN MAKING TURNS, WHICH CREATED A HOT MIST INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10725999June 18, 2015
POWER TRAIN, STEERING, UNKNOWN OR OTHER
IGNITION SWITCH WAS REPLACED UNDER RECALL IN NOV 2014. ON DATE OF FAILURE IT WAS NOT POSSIBLE TO TURN THE KEY, BUT IT COULD BE REMOVED AND REINSERTED. BECAUSE THE IGNITION KEY COULDN'T BE TURNED, THE STEERING WHEEL WAS LOCKED AND THE TRANSMISSION WAS LOCKED IN PARK. VEHICLE HAD TO BE TOWED TO CHEV DEALER THAT ADVISES THEY WILL REPLACE IT UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726050June 17, 2015
UNKNOWN OR OTHER, AIR BAGS
THE ABOVE VEHICLE HAS BEEN IN FOR REPAIRS 6-7TIMES FOR INTERMIT ANTI-THEFT LIGHT COMING ON WHILE DRIVING AND A RECALL FOR ANTI-THEFT/AIR BAG MALFUNCTIONS. INTERMITTINGLY THE CAR WILL ALSO NOT RECOGNIZE THE KEY(S) AND WILL NOT START. MY CONCERN FOR SAFETY IS WHEN THE CAR BEGINS TO DING WHILE I'M DRIVING AND THEN THE ANTI-THEFT LIGHT COMES ON IT WILL ALSO DECIDE TO STALL BECAUSE IT DOES NOT RECOGNIZE THE KEY AND THINKS IT'S BEING STOLEN. (IT HAS NOT DONE THAT YET, BUT IT IS A FEAR). I HAD THE CHEVY 2014 ANTI-THEFT/AIRBAG RECALL AUG 2014. IN DEC 2014 MY AIR BAG LIGHT CAME ON WITH A WARNING TO REPAIR. IN JAN 2015 THE ANTI-THEFT LIGHT CAME ON 2 TIMES. WALKER JONES CHEVY OF WAYCROSS, GA DETECTED NO CODE FOR AIR BAG. THE ANTI-THEFT CODE REVEALED UNRECOGNIZED KEY BUT NO CODE TO REPAIR (JAN.2015) THE LIGHT HAS COME ON 5 TIMES AND NOT STARTED ON ONE OCCASION, SINCE THE RECALL REPAIR. I AM TOLD BY MECHANICS THAT THE LIGHT MUST BE ON FOR THEM TO RETRIEVE A REPAIR CODE. HOWEVER, WHEN THE CAR IS SHUT OFF THE LIGHT GOES OFF. THE ANTI-THEFT LIGHT PROBLEM CAN WAIT MONTHS BEFORE SURFACING AGAIN. I BELIEVE IT COULD BE DANGEROUS TO DRIVE BECAUSE OF PAST CASES OF OTHER SIMILAR CARS WITH ANTI-THEFT/AIRBAG ISSUES. I HAVE CONTACTED CHEVY CORPORATION BUT SINCE I DID NOT PURCHASE A BUMPER TO BUMPER WARRANTY AND NO REPAIR CODES COME UP TO SHOW HOW TO FIX THE PROBLEM ITS NOT THEIR RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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