Chevrolet HHR Complaints

3,575 consumer complaints on file.

#11302832January 29, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED WHEN THE VEHICLE WAS PARKED IN THE GARAGE THE VEHICLE EMITTED A FUEL ODOR. THE CONTACT INSPECTED THE VEHICLE AND FOUND THE FUEL LINES THAT ARE LOCATED AT THE DRIVER'S SIDE FRONT WHEEL CORRODED DUE TO WATER INTRUSION WHICH PENETRATED THE FUEL LINE RUBBER MOUNT AND METAL COVER. THE CONTACT REPAIRED THE VEHICLE HIMSELF. THE CONTACT REPLACED THE CORRODED FUEL LINES WERE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302112January 26, 2020
FUEL/PROPULSION SYSTEM
I HAVE A 2007 CHEVY HHR WITH 175,000 MILES ON IT. LAST SUMMER I NOTICED A GAS SMELL WHEN I WOULD SHUT THE CAR OFF. I THOUGHT I OVER FILLED THE TANK AND THE EXCESS WENT INTO THE CHARCOAL CANISTER. RECENTLY EARLY JAN. 2020 THE CHECK ENGINE LIGHT CAME ON. SO, I DID ON LINE RESEARCH AND PEOPLE SAYING THE GAS CAP WAS BAD. I TOOK IT OFF AND IT LOOKED FINE. CHECK ENGINE LIGHT WAS STILL ON. SO, I CALLED THE DEALER TO MAKE AN APPT. THEY DID A COMPUTER SCAN AND CODE P0442 CAME UP ( SMALL EVAP. LEAK) AND THEY SAID MY FUEL LINES HAD A LOT OF RUST AND COULD BE LEAKING BEHIND THE WRAP THAT SEPARATES THE EXHAUST FROM THE FUEL LINE. I'VE SEEN ON LINE THERE ARE MANY PEOPLE HAVING TROUBLE NOT ONLY WITH THE HHR BUT ALSO BUT OTHER CHEVY VEHICLES. IS THERE ANY WAY CUSTOMERS CAN GET REIMBURSED TO GET THIS ISSUE RESOLVED. TOOK THE CAR IN 01/23/2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300097January 17, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING, UNKNOWN OR OTHER
THE POWER STEERING WENT OUT MAKING IT UNABLE TO CONTROL THE VEHICLE MY 18 YEAR OLD SON WAS DRIVING AND COULD NOT STEER OR CONTROL THE VEHICLE CAUSING HIM TO WRECK AND DENTED THE CAR UP AND BUSTED THE OIL PAN LOCKING THE MOTOR UP JUST BY LUCK HE WAS NOT INJURED WE HAD TO HAVE IT TOWED HOME AND IT HAS SAT HERE CAUSE I CAN'T AFFORD A NEW MOTOR I AM VERY UPSET WITH THIS WHOLE ORDEAL I'VE BEEN OUT A LOT OF MONEY AND HAVE NO VEHICLE NOW PLUS MY SON WAS VERY TRAUMATIZED OVER THE WHOLE MATTER I TRULY LOVED THIS CAR NOW IT'S JUST WASTING AWAY AND I'M OUT A LOT OF MONEYNOT TO MENTION HAD PROBLEMS WITH THE WINDOWS ROLLING UP AND DOWN AND THE STEREO JUST QUIT WORKING AND THE BATTERIES I PUT IN IT KEPT GOING DEAD I'M TRULY UPSET OVER THIS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11298538January 11, 2020
AIR BAGS
MY DAUGHTER IN LAW WAS INVOLVED IN A ROLL OVER ACCIDENT TODAY AND NOT ONE OF THE AIRBAGS DEPLOYED, RESULTING IN A CONCUSSION TO THE LEFT SIDE OF HEAD WHEN IT HIT THE DRIVERS SIDE WINDOW AND BUSTED IT!
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11297325January 6, 2020
STEERING
ELECTRIC POWER STEERING FIRST STARTED TO FAIL ABOUT 12/20/19. IT WOULD NOT ALLOW ASSISTED STEERING UNTIL THE VEHICLE STARTED MOVING. IT WORKED LIKE THIS FOR A FEW DAYS AND THEN STARTED TO FAIL AT RANDOM WHILE DRIVING, THE WORST INCIDENT WHEN STARTING TO MAKE A TURN AT A BUSY INTERSECTION. I BARELY AVOIDED AN ACCIDENT BECAUSE IT TRIED TO STRAIGHTEN MY WHEELS WHILE I WAS IN THE TURN. SHORTLY AFTER IT FAILED COMPLETELY. IT NOW HAS NO POWER ASSIST. I WOULD HERE A CLICKING FROM UNDER THE DASH, AND WHEN THAT STOPPED, MY STEERING RETURNED. NOW IT CLICKS AND THERE IS NO FURTHER ASSIST. I SAW WHERE OTHER GM CARS WITH THIS SYSTEM WERE COVERED UNDER A RECALL, INCLUDING NEWER MODELS, BUT WHEN I CALLED THEM, THEY STATED THERE WERE NO OPEN RECALLS ON MY VEHICLE. THE CAR IS UNSAFE TO DRIVE IN THIS STATE AND NEEDS TO BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297109January 4, 2020
STEERING
VEHICLE INTERMITTENTLY LOSES POWER STEERING AT VARIOUS SPEEDS, FROM LOW TO HIGHWAY SPEEDS. MAKING THE VEHICLE VERY HARD TO STEER ESPECIALLY IN TURNS AND CORNERS, AND EXTREMELY DANGEROUS. THERE IS AN EXISTING RECALL (14V15300) FOR THIS EXACT ISSUE, BUT WHEN CALLING THE GM DEALERSHIP AND THE GM CUSTOMER SERVICE LINE I WAS TOLD THAT MY VEHICLES VIN WAS NOT AFFECTED BY THE RECALL. HOW, IF I AM HAVING THE EXACT SAME PROBLEM, IS IT NOT CONSIDERED A 'SAFETY ISSUE' FOR ME? BUT THEY WERE MORE THAN HAPPY TO SCHEDULE ME AN APPOINTMENT TO FIX THE 'KNOWN ISSUE', AT MY EXPENSE OF COURSE. MY VEHICLE ONLY HAS 61,000 MILES, SO THIS IS NOT A NORMAL 'WEAR AND TEAR' ISSUE. ESPECIALLY WHEN I FIND AN ARTICLE BY RUETERS IN WHICH THE VICE PRESIDENT OF GM'S GLOBAL VEHICLE SAFETY SAYS 'WITH THESE SAFETY RECALLS AND LIFETIME WARRANTIES, WE ARE GOING AFTER EVERY CAR THAT MIGHT HAVE THIS PROBLEM, AND WE ARE GOING TO MAKE IT RIGHT," SAID JEFF BOYER, VICE PRESIDENT OF GM GLOBAL VEHICLE SAFETY. "WE HAVE RECALLED SOME OF THESE VEHICLES BEFORE FOR THE SAME ISSUE AND OFFERED EXTENDED WARRANTIES ON OTHERS, BUT WE DID NOT DO ENOUGH." VERY FRUSTRATING THAT A VIN IS WHAT DETERMINES MINE AND MY FAMILY'S SAFETY! GM NEEDS TO STAND BEHIND ALL THEIR VEHICLES WITH THIS PROBLEM, NOT JUST A SELECT GROUP...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290678December 22, 2019
STEERING
WITH NO ADVANCE WARNING WHILE DRIVING THE POWER STEERING WILL STOP OPERATING AND THE CAR MUST BE STEERED MANUALLY. I NEVER KNOW WHEN THIS MAY HAPPEN AND SOMETIMES IT WILL HAPPEN MANY TIMES IN ONE DAY AND OTHER TIMES WE MAY DRIVE SEVERAL DAYS WITHOUT ANY ISSUES. THIS IS AN EXTREMELY DANGEROUS SITUATION WHEN TRAVELING ON A 2-LANE ROADWAY FOR MYSELF BUT EVEN MORE SO FOR MY WIFE. THERE ARE KNOWN ISSUES BY BOTH THE NHTSA AND GENERAL MOTORS YET NO HELP IS AVAILABLE TO CORRECT THE MANUFACTURER DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290454December 21, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE SERVICE ECS DOES NOT GO OFF. THEIRFOR THE CAR WILL NOT GO UNLESS THE ROADS ARE COMPLETELY FREE OF SNOW AND ICE. THE CAR JUST SITS AND SPINS. TRACTION CONTROL LIGHT ON CONSTANTLY .CAN NOT DRIVE CAR IN WINTER MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290572December 21, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ON GOING ISSUE OF BRAKE LIGHTS INTERMITTENTLY COMING ON WITHOUT TOUCHING BRAKE PEDAL. FIRST NOTICED SOMETHING WRONG BECAUSE CRUISE CONTROL WOULDN'T ACTIVATE. FOUND PROBLEM AT NIGHT WHEN I COULD SEE THE GLOW FROM MY BRAKE LIGHTS ON THE TOP INSIDE EDGE OF MY REAR HATCH. REPLACING BRAKE SWITCH ABOVE PEDAL DID NOT FIX PROBLEM. SOUNDS KIND OF FUNNY, BUT I GOT BRAKE LIGHTS TO GO OFF WHILE SETTING IN DRIVEWAY AND POUNDING MY CENTER CONSOLE OUT OF FRUSTRATION. INTERNET SEARCH FOUND OTHER GM VEHICLES WITH SIMILAR PROBLEMS AND FRUSTRATED OWNERS THAT TOOK VEHICLES TO DEALERSHIPS THAT DIDN'T FIX THEIR PROBLEM. ISSUE APPEARS TO BE CIRCUIT BOARD RELATED WITH CIRCUIT BOARDS LOCATED ON PASSENGER SIDE LOWER CENTER CONSOLE. A SHARP RAP WITH THE PALM OF MY HAND IN THAT AREA WILL ALWAYS GET THE BRAKE LIGHTS TO GO OFF WHEN THEY SHOULDN'T HAVE BEEN ON. DOESN'T HAPPEN OFTEN, BUT SEEMS CRAZY TO HAVE TO KEEP CHECKING TO SEE IF MY CRUISE WILL SET SO I KNOW IF MY BRAKE LIGHTS ARE ON. DEALERSHIP CLAIMS THEY HAVEN'T SEEN THIS PROBLEM, THOUGH AS I STATED EARLIER, INTERNET SEARCH WILL FIND OTHER GM OWNERS WITH SIMILAR ISSUE OF BRAKE LIGHTS ON WITHOUT TOUCHING BRAKE PEDAL. HAVE HAD ISSUE SETTING STILL OR MOVING. HAVE HAD CRUISE KICK OFF GOING DOWN THE ROAD WHEN THE BRAKE LIGHTS CAME ON WITHOUT TOUCHING THE BRAKE PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290483December 21, 2019
FUEL/PROPULSION SYSTEM
FOUND GAS DRIPPING UNDER CAR NEAR REAR DRIVERS SIDE WHEEL AREA. INSPECTION FOUND RUSTED GAS LINES NEAR EXHAUST PIPE AREA. RUST WAS MOST SEVERE WHERE FACTORY HEAT INSULATION WAS WRAPPED AROUND LINES NEAR EXHAUST AREA. INSULATION APPEARED TO HAVE LET DEBRIS COLLECT AROUND GAS LINES. INTERNET SEARCH FOUND SEVERAL OTHER HHR OWNERS WITH SIMILAR ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289960December 18, 2019
FUEL/PROPULSION SYSTEM
WHEN I TURNED OFF MY CAR RECENTLY, I COULD SMELL GASOLINE. I COULD ALSO SMELL IT WHEN THE AIR CONDITIONING WAS ON. I TOOK MY HHR TO SWEENYBUICK/GMC, AND THEY POINTED OUT THAT TWO FUEL LINES WERE RUSTED THROUGH AND I WAS DRIVING MY CAR UNDER DANGEROUS CIRCUMSTANCES...SOME OF THE GASOLINE WAS LEAKING CLOSE TO THE MUFFLER. MY SERVICE AGENT SAID A FIRE COULD HAVE EASILY STARTED. THE MECHANIC REPLACED MY FUEL LINES, AND THEN TOLD ME THAT HE HAS HAD TO REPLACE FUEL LINES IN OTHER CHEVY HHR'S AND CHEVY COLBALTS. AT NO TIME HAS GM EVER NOTIFIED ME THAT MY FUEL LINES CAN RUST THROUGH, AND THAT OTHER CARS HAVE HAD THE SAME ISSUE: HHR OR COBALT. HOWEVER, THIS DANGEROUS RUSTING HAS OCCURRED IN OTHERS. I WENT ONLINE AND FOUND OUT THAT OTHERS HAVE EXPERIENCED RUSTED FUEL LINES, AND SOME HAVE ATTEMPTED TO REPLACE THE LINES THEMSELVES. A RECALL SHOULD HAVE BEEN ISSUED. HOPEFULLY NO ONE WILL DIE IN A TRAGIC FIRE CAUSED BY GAS LEAKS. I COULD SMELL THE GASOLINE BOTH WHEN DRIVING (ESPECIALLY WITH THE AIR CONDITIONING ON, AND WHEN USING THE KEY TO TURN THE CAR OFF. HOWEVER, WHEN LOOKING UNDERNEATH THE CAR, I DID NOT DETECT GAS LEAKING FROM UNDERNEATH, AND I BELIEVE THIS WAS A SLOW LEAK, BECAUSE MY GAS GAUGE DID NOT SHOW A DRAMATIC LOSS OF GAS. WHEN I CALLED CHEVROLET CUSTOMER SUPPORT THEY REPORTED IT WAS A KNOWN ISSUE BUT NO RECALL HAD BEEN ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288625December 12, 2019
ELECTRICAL SYSTEM, STEERING
THE POWER STEERING WENT OUT AS WE WERE DEALING WITH A STARTER ISSUE. IT INDICATED ONLY ONCE ON THE DASH THAT THERE MIGHT BE SOMETHING WRONG WITH THE POWER STEERING. NOW IT'S COMPLETELY GONE. THE DASH DOESN'T SHOW ANY INFORMATION THAT THERE COULD BE AN ISSUE. IT'S VERY HARD TO TAKE TURNS. BOTH WIDE OR TIGHT. IT TAKES A LOT OF STRENGTH TO GET THE STEERING WHEEL TO MOVE. IF I DRIVE IT, MOVING FROM LANE TO LANE IS DIFFICULT. I NOW HAVE IT BACK IN THE SHOP FOR THE MECHANIC TO CHECK IT OUT AND RUN A DIAGNOSTIC TEST ON THE ELECTRICAL SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282432November 26, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. WHILE DRIVING 45 MPH OVER BLACK ICE, THE CONTACT LOST CONTROL OF THE VEHICLE, DROVE OFF THE ROAD, AND CRASHED INTO THREE TREES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED HEAD, NECK, BACK, AND RIB INJURIES. THE PASSENGER SUSTAINED MULTIPLE UNKNOWN INJURIES. BOTH OCCUPANTS RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 134,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11281119November 19, 2019
ELECTRICAL SYSTEM, ENGINE, WHEELS
THE CAR COMPLETELY SHUT DOWN WHILE DRIVING, NO NOISE NO WARNING, COULD NOT STEER, BRAKE, ROLL WINDOWS DOWN. THIS HAPPENED LAST YEAR. TOOK TO DEALERSHIP. SAID IT WAS MY ALTERNATOR AND CHARGE ME AN EXTREME HIGH CHARGE TO REPLACE. VERY SCAREDY WHEN HAPPENED, FOR AUTO TO CUT OFF LIKE THAT. LUCKILY I WAS DRIVING ABOUT 30MPR AN NOT ON AN INTERSTATE. BOUGHT 2ND HAND. HAVE NOT BEEN HAPPY WITH SINCE. WHEN BOUGHT DID NOT RECEIVE KEY FAN OF, AN THE DRIVERS DOOR, WILL LOCK ON ITS OWN, WHICH LEFT ME BAFFLED HOW TO GET INTO IT WITH NO OTHER KEY HOLES ON ANY OTHER DOORS OR ESPECIALLY THE BACKEND. I FEEL THIS IS VERY TROUBLESOME FOR ANYONE, AND A BAD DESIGN FEATURE. THE AIRBAG IS QUESTIONABLE, AND NOW THE WATER PUMP HAS WENT OUT, AND THEY SAY THE MANIFOLD HAS TO COME OFF TO GET TO AND WANT TO CHARGE 750.00 AT A CAR REPAIR TO FIX, BUT WILL CHECK FIRST TO SEE IF THAT'S FOR SURE WHERE LEAKING. THEN ONE TIRE HAS THE THING THAT TELLS IF MY AIRS OKAY IN THE TIRE ON MY DASHBOARD. IT STAYS ON CAUSE IT FELL OFF IN THE TIRE. THE WHOLE DARN THING IS A NIGHTMARE TO ME, THAT I'M STUCK WITH. FROM THE MOTOR AN EXPENSE IT IS TO HAVE WORKED ON TO THE POOR EXPENSIVE DESIGN THAT GOT ON THE MARKET. IT'S A NIGHTMARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270886October 24, 2019
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING THE ESC CAME ON THEN IT SAID SERVICE ESC THEN THE CAR CUT OFF AND WOULDN'T START EVERYTHING JUST LOCKED UP WHILE ON THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270233October 22, 2019
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHAMPION CHEVROLET (LOCATED AT 800 KIETZKE LN, RENO, NV 89502, 775-636-9328) AND WAS INFORMED THAT THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269578October 20, 2019
STEERING
2010 CHEVY HHR LT WITH 76,500 MILES. SUDDEN LOSS OF POWER STEERING WHILE DRIVING. UPON DOING RESEARCH THIS IS A WELL KNOWN PROBLEM BY GM AND THEY REFUSE TO WARRANTY THE DEFECT OR PERFORM A RECALL. UNSAFE TO DRIVE WHEN POWER STEERING SUDDENLY QUITS ON HIGHWAY. WAS DRIVING APPROX. 60 MILES PER HOUR ON THE HIGHWAY WHEN LIGHT CAME ON DASH AND LOST POWER STEERING. STEERING TO A LOT OF EFFORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269354October 18, 2019
SERVICE BRAKES, SEAT BELTS, STEERING
I HAVE HAD MY HHR 2009 FOR A YEAR NOW AND I'VE CHANGED THE BRAKES TWICE WITHIN TWO WEEKS..THE FIRST SET WAS STILL NEW BUT IT KEPT MAKING GRINDING NOISES AND ROARING NOISES WHEN I PRESS DOWN ON BRAKES... MY STEERING WHEEL SHAKES LIKE CRAZY I REALLY DO LOVE MY CAR AND I WANNA GET THE PROBLEM RESOLVED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269423October 18, 2019
STEERING
DRIVING AND POWER STEERING RANDOMLY QUITS WORKING BEEN HAPPENING FOR 5 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268433October 15, 2019
UNKNOWN OR OTHER
I WERE DRIVING IT AND HE'S JUST STOP BULLYING AND I WILL PRESS ALL WAY DOWN THE GAS ALWAYS DOWN TO THE FLOW IN THE POOL AGAIN WITHOUT THE FIRST TIME I DID IT AND THAT'S WHAT HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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