Chevrolet HHR Complaints

3,575 consumer complaints on file.

#11407850April 13, 2021
FUEL/PROPULSION SYSTEM
NOTICED STRONG ODOR OF GASOLINE UPON EXIT OF VEHICLE AFTER DRIVING APPROXIMATELY 1 MILE. PUDDLING OF GAS IN FRONT OF LEFT REAR TIRE. FUEL LINE HAD RUSTED OUT. ORIGINAL OWNER, UNDER 100K MILES. VEHICLE WAS NEVER IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407964April 13, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHEN SHE STARTED THE VEHICLE, A FUEL ODOR WAS DETECTED. THE CONTACT LATER SAW GAS LEAKING FROM NEAR THE REAR DRIVER'S SIDE TIRE ONTO HER DRIVEWAY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406996April 8, 2021
FUEL/PROPULSION SYSTEM
PUDDLE OF FUEL NEAR REAR LEFT WHEEL WELL NOTICED WHEN PARKED. SMELLS OF FUEL. RESIDUE CAN BE SEEN ON AND AROUND POLYMER BLOCK WHERE FUEL LINES MEET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407079April 8, 2021
ELECTRICAL SYSTEM, STEERING
MY STEERING WHEEL BEGINS TO VIOLENTLY SHAKE, ONSET ABOUT 10 MINUTES INTO DRIVING, SPEEDING UP OR BRAKING HAS NO EFFECT ON THE FREQUENCY OR LEVEL OF SHAKE. MY STEERING WHEEL WILL BE NORMAL, ABOUT 10 MINUTES INTO THE DRIVE, GOING THE SAME SPEED WILL BEGIN TO SHAKE. I CAN STOP AND PARK THE CAR, RESTART IT, WILL NOT SHAKE UNTIL I AM DRIVING AGAIN ABOUT 10 MINUTES INTO THE DRIVE. WHILE SHAKING, IT BECOMES VERY DIFFICULT TO MOVE THE STEERING WHEEL EVEN TO GET INTO THE NEXT LANE. THIS HAS HAPPENED WHILE CITY DRIVING, I AM TOO AFRAID TO TAKE IT ON THE HIGHWAY OR GO OVER 40 MPH AS I FEEL LIKE I HAVE NO CONTROL OF THE VEHICLE WHEN THE STEERING WHEEL SHAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406450April 5, 2021
FUEL/PROPULSION SYSTEM
THERE IS A RECALL FOR 2008-2009 HHRS FOR FUEL LINE CORROSION. I AM HAVING GAS PUDDLES AND DRIPS FROM LEAKING FUEL LINES NEAR THE LEFT REAR WHEEL WELL, NEAR THE EXHAUST PIPE AND MUFFLER. WHICH IS THE EXACT SAME ISSUE AS DESCRIBED IN THE 2008-2009 HHR RECALL. I HAVE TRIED SPEAKING WITH GMS CUSTOMER ASSISTANCE. ALL THEY DID WAS TELL ME OVER AND OVER AGAIN THAT MY HHR ISN'T INCLUDED IN THE RECALL. 🙄 I KNOW THIS...THAT'S THE PROBLEM. THE DEALERSHIP REFERRED ME TO CHEVY'S CUSTOMER ASSISTANCE...CUSTOMER ASSISTANCE KEPT PUSHING BACK THAT I NEEDED TO TALK TO THE DEALERSHIP'S CEM. NO ONE WANTS TO HELP WITH THIS SITUATION...JUST PUSHING ME TO TALK TO SOMEONE ELSE. SO THAT IS WHY I CAME HERE SO THAT SOMEONE WILL LISTEN TO THIS SAFETY CONCERN THAT THEY KNOW THEY HAVE BASED UPON FUEL LINE RECALLS FOR CERTAIN MODELS. I BELIEVE THEY NEED TO BROADEN THEIR RECALL TO INCLUDE OTHER HHRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406459April 5, 2021
AIR BAGS
I HAD AN AUTO ACCIDENT ON FEBRUARY 7, 2021. I LOST CONTROL ON AN ICY HIGHWAY AND FLIPPED MY CAR IN A DITCH FACING THE OPPOSITE DIRECTION. I HIT THE DRIVER'S SIDE IN THE DITCH HARD ENOUGH IT BOUNCED BACK ON ALL FOUR TIRES. MY JAW HIT THE STEERING WHEEL, MY LEFT SHOULDER WENT THROUGH THE DRIVERS WINDOW AND OF COURSE I NOW HAVE ONGOING BACK ISSUES AT THIS TIME. MY CONCERN IS THE AIRBAG NEVER DEPLOYED. I FIND THIS CONCERNING AS THE IMPACT WAS GREAT AND I HOT THE STEERING WHEEL WITH MY FACE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11406550April 5, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
STARTED SMELLING SMOKE AND THE WHOLE VEHICLE SHUT DOWN WITH THE BEING STUCK ON IGNITION. COULDN'T OPEN THE DOORS AND SMOKE WAS BILLOWING OUT AND FIRE START COMING OUT OF LOWER MIDDLE CONSOLE. LUCKILY WAS ABLE TO OPEN DOOR AND EXIT VEHICLE. FIRE THEN ERUPTED AND QUICKLY TRAVELED STRAIGHT DOWN THE CENTER CONSOLE TO THE REAR OF THE CAR. WITHIN MINUTES THE CAR WAS TOTALLY ENGULFED IN FLAMES AND WAS COMPLETELY BURNED TO NOTHING. SUFFERED SEVERAL BURNS AND SMOKE INHALATION AND THE CAR AND EVERY THING IN IT WAS DESTROYED
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11403812March 19, 2021
FUEL/PROPULSION SYSTEM
I JUST BOUGHT THIS CAR LESS THAN A WEEK AGO. WHEN THE CAR IS SITTING STILL OR IN PARK, AND IDLING, THERE'S A STRONG GAS SMELL. LOOKS TO BE THE RETURN LINE LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403824March 19, 2021
FUEL/PROPULSION SYSTEM
VEHICLE STATIONARY. NOTICED STRONG SMELL OF FUEL COMING FROM EXTERIOR OF THE VEHICLE AND A LEAK SPOT AROUND THE REAR PASSENGER SIDE WHEEL. MOVED THE VEHICLE TO INSURE THE SPOT AND SMELL WAS INDEED COMING FROM THE HHR. SMELL DEFINITELY COMING FROM THE HHR, NOT SURE OF THE SPOT (WAS NOT SETTING IN NEW LOCATION VERY LONG). TOOK THE VEHICLE TO THE LOCAL CAR WASH TO CLEAN (IN CASE THE SMELL WAS DUE TO THE POSSIBILITY THE FUEL TANK WAS OVERFILLED DURING REFUELING). DROVE THE VEHICLE AS NORMAL FOR SEVERAL WEEKS. NOTICED THE SMELL AND SPOT AGAIN AFTER PARKING FOR AN EXTENDED PERIOD OF TIME, THE SPOT WAS MUCH LARGER AND SMELL WAS MUCH STRONGER. DECIDED TO MOVE THE VEHICLE FURTHER FROM THE HOUSE (FOR SAFETY REASONS) UNTIL I COULD INVESTIGATE FURTHER. MOVED THE VEHICLE TO A REMOTE DRIVEWAY. IT SAT FOR SEVERAL WEEKS, WAS GOING TO MOVE THE VEHICLE BACK TO THE DRIVE IN FRONT OF THE GARAGE, SO I COULD CHECK WORK ON IT. THE SMELL WAS VERY STRONG AND THE SPOT WAS VERY LARGE. THE VEHICLE WOULD NOT START, IT WAS OUT OF FUEL. WHEN IT WAS PREVIOUSLY MOVED TO THE REMOTE DRIVEWAY, IT HAD AT LEAST 1/4 TANK OF OF FUEL. THIS MEANS THAT ALL OF THAT FUEL WAS IN THE DRIVEWAY. I WAS GLAD I HAD MOVED IT AND THAT MY GRANDDAUGHTER WAS NEVER IN THE VEHICLE WHEN I HAD BEEN DRIVING IT WEEKS EARLIER. HAD SOME FRIENDS HELP ME GET IT MOVED BACK TO WHERE I COULD WORK ON IT. FOUND THAT THE LEAK WAS SOMEWHERE ABOVE THE PASSENGER REAR WHEEL UNDER A FOIL LIKE HEAT SHIELD. CHECKED ON-LINE, FOUND THERE WAS A NHTSA INVESTAGATION ON THIS ISSUE. REALLY - INVESTAGATION! THIS LEAK IS IN CLOSE PROXIMITY OF THE EXHAUST SYSTEM. THE REASON FOR THE HEAT SHIELD IN THE FIRST PLACE. REALLY GLAD MY GRANDDAUGHTER HAD NOT BEEN A PASSENGER FOR SOMETIME. FURTHER 'INVESTAGATION' ON-LINE, THIS IS VERY COMMON ISSUE ON SEVERAL MODELS, ESPECIALLY IN THE MIDWEST DUE TO SALT USE FOR SNOW REMOVAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403627March 18, 2021
ELECTRICAL SYSTEM, STEERING
MY CAR'S POWER STEERING HAS DANGEROUSLY DISAPPEARED WHILE I WAS DRIVING ON THE HIGHWAY. THE POWER STEERING CAME ON ON THE DASHBOARD AND I HAD TO STIR THE CAR WITH SO MUCH FORCE TO GET OFF THE HIGHWAY. I HAD MY 10-YEAR-OLD SON WITH ME ON HIS WAY TO SCHOOL. NO ONE KNOWS WHY THIS HAPPENED AND I CAN'T DRIVE IT WITH A 10-YEAR-OLD BOY WHO I HAVE TO GET TO SCHOOL AND MYSELF AND MY WIFE TO WORK. MECHANIC AFTER MECHANIC NO ONE CAN TELL WHY THE POWER STEERING WONT WORK. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399961March 9, 2021
FUEL/PROPULSION SYSTEM
THIS VEHICLE RECENTLY DEVELOPED A VISIBLE FUEL LEAK TOWARD THE REAR OF THE CAR. WHEN THE VEHICLE IS RUNNING OR THE FUEL SYSTEM IS PRESSURIZED FUEL LEAKS UNDERNEATH CAR DUE TO DEFECTIVE FUEL LINES. THE LOCATION OF THE LEAK IS NEAR THE EXHAUST PIPE WHICH CAN BE A FIRE HAZARD AND CAN CAUSE PERFORMANCE ISSUES WITH THE VEHICLE. NEVER HAD THIS ISSUE ON ANY OTHER VEHICLES OF THIS AGE OR NEWER. FURTHER INVESTIGATION SHOWS THAT THIS ENOUGH OF A PROBLEM THAT THERE IS A LOT OF INFORMATION AND VIDEOS SHOWING THAT IS A DESIGN/MATERIAL FLAW ON GENERAL MOTOR'S PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399176March 4, 2021
FUEL/PROPULSION SYSTEM
BECAUSE OF POOR DESIGN THE FUEL LINES ON MY HHR RUSTED AND DEVELOPED A LEAK SPRAYING FUEL OVER THE BOTTOM OF THE VEHICLE . WE NOTICED THE ODER OF GASOLINE WHEN WE PARKED. IT IS A 2011 HHR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398445March 1, 2021
FUEL/PROPULSION SYSTEM
I TOOK MY HHR IN ON 10/04/2019 FOR BASIC WORK, AND WAS INFORMED ON THE LEAK IN MY FUEL LINE. I DIDN'T HAVE IT FIXED AT THAT TIME DUE TO HIGH PRICE. I SAW THE NEW REPORT FROM THE DETROIT FREE PRESS ON 7/7/2020 ABOUT THE NHTSA INVESTIGATING COMPLAINTS OF FUEL LEAKS IN OLDER CHEVROLET HHR. I BELIEVE MY HHR FALLS UNDER THIS. I WAS QUOTED ROUGHLY $800-$1000 TO HAVE THE LINE REPLACED. I FEEL THIS IS SOMETHING CHEVY SHOULD RECALL AND PAY TO HAVE FIXED AS A LEAKING FUEL LINE IS VERY DANGEROUS. I ALSO THINK THIS LEAK HAS AFFECTED MY LEFT REAR TIRE SENSOR SINCE IT IS NEAR THE ROOT OF THE LEAK AND WOULD STOP AFTER 15-30 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398577March 1, 2021
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
STORED CAR IN GARAGE FROM OCTOBER 2020 TO MARCH 1 2021. WHEN PARKED THERE WAS A FUEL LEAK OF 3-5 DRIPS PER SECOND AT LH REAR WHEEL. WHEN STARTED AND MOVED OUT OF GARAGE ON MARCH 1 THERE WAS A STEADY STREAM OF FUEL. THE ENCLOSED PICTURE SHOWS PUDDLE OF FUEL UNDER CAR AFTER KEYING-OFF AFTER THE 40 FOOT MOVE. PRIOR TO GARAGING THE CAR I CONTACTED CHEVROLET ABOUT THE "VERY COMMON" LEAK AND WAS TOLD TO CALL MY LOCAL DEALER, ALL TO NO AVAIL. I'VE BEEN WAITING TO HEAR IF THE JULY 2020 NHTSA INVESTIGATION WILL TURN INTO A RECALL. WHEN WILL A RULING BE AVAILABLE? I'M AT THE POINT WHERE I WILL BE DOING A SHADE-TREE-MECHANIC REPAIR IN LIEU OF WAITING ON NHTSA. GM (CHEVROLET) HAVE BEEN BUILDING CARS FOR 100 YEARS. THE COMPANY KNOWS MANY VEHICLES ARE DRIVEN IN RUST BELT STATES. THERE IS NO EXCUSE FOR FITTING CHEAP UN-COATED MILD STEEL FUEL AND PURGE LINES TO VEHICLES THAT OPERATE IN THIS ENVIRONMENT. NOTE THAT THIS VEHICLE CURRENTLY HAS A CHECK ENGINE LIGHT ON. THE CODE IS FOR A PURGE SYSTEM LEAK. I HAVE FOUND THAT THE PURGE LINE RUNNING PARALLEL TO THE FUEL LINE IS JUST AS CORRODED AS THE FUEL LINE. THIS IS LIKELY WHERE THE PURGE SYSTEM LEAK RESIDED. SO THIS VEHICLE FAILS TO KEEP LIQUID FUEL IN IT'S FUEL LINE AND FAILS TO KEEP EVAPORATIVE FUEL IN THE PURGE SYSTEM. PLEASE LET ME KNOW WHEN THE RECALL WILL BE ENACTED SO I CAN STOP NEEDLESSLY POLLUTING THE EARTH WITH HYDROCARBONS. I'D RATHER HAVE CHEVROLET FOOT THE BILL FOR THE REPAIR RATHER THAN ME. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397052February 19, 2021
FUEL/PROPULSION SYSTEM
I NOTICE THAT THE TANK HAS BEEN LEAKING FUEL. THIS OCCURS WHEN I FILL UP THE TANK AND/OR THE FUEL SWISHES OR MOVES AROUND. THIS HAPPENS ON THE REAR LEFT TIRE. IT SEEMS TO GET ON THE EXHAUST OR HEAT UP AND SMELL EXCESSIVE FUEL. I NOTICED THIS WHEN I WOULD PARK FOR AT LEAST 20 MINS ON A FULL TANK. I AM A FUEL TANK ENGINEER AND SEE THIS AS A POOR DESIGN POSSIBLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396360February 15, 2021
FUEL/PROPULSION SYSTEM
FUEL LINE LEAK ABOVE EXHAUST DRIVERS SIDE REAR TIRE. WAS PARKED IN GARAGE COULD SMELL GAS IN HOME. MOVE TO OUT SIDE LEFT LARGE PUDDLE IN GARAGE. BROUGHT TO DEALER NEXT DAY WAS TOLD FUEL LINES NEEDED TO BE REPLACED. THEY REPLACED PURGE AND FUEL FEED LINES. AT A DISCOUNTED PRICE OF $1517.36
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394352February 2, 2021
FUEL/PROPULSION SYSTEM
VEHICLE LEAKS GAS, THE FUEL LINE LEAKES, BELOW THE DRIVER SIDE REAR DOOR. I'VE OWNED TWO HHR'S AND BOTH HAVE HAD THIS PROBLEM, SAME EXACT SPOT. THE LINE ROTTED OUT AND IS LEAKING FUEL ON THE GROUND. I CAN SEE AND SMELL IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390117January 27, 2021
WHEELS
IF MY BATTERY RUNS DOWN THE TPMS SYSTEM LOSES PROGRAMMING AND HAS TO BE TAKEN TO A DEALER TO BE REFLASHED COSTING OVER $100. IF SOMEONE DRIVING THE CAR DOES NOT NOTICE A LOW TIRE IT COULD LEAD TO AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389982January 26, 2021
FUEL/PROPULSION SYSTEM
STRONG ODOR OF GASOLINE NEAR VEHICLE AND INSIDE VEHICLE. ODOR PERSISTENTLY GOT WORSE OVER TIME, AND WAS MOST NOTICEABLE WHEN VEHICLE WAS PARKED. VEHICLE REPAIRED ON JANUARY 11, 2021, HOWEVER ODOR STARTED APPROXIMATELY A YEAR EARLIER, BUT ONLY AFTER FILLING TANK WITH GAS. FUEL TANK BROKEN AND LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389716January 25, 2021
FUEL/PROPULSION SYSTEM
3/8" STEEL FUEL SUPPLY LINE AT R/R TIRE AREA ROTTED OUT DO TO A COVERING PUT ON BY FACTORY. IT CAUSED WATER MOISTURE TO COLLECT AND ROTTED OUT THE STEEL LINE CAUSING A FUEL LEAK NEAR EXHAUST PIPE. CAN SEE FUEL DIPPING ON GROUND WHEN ENGINE IS RUNNING AND CAR IS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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