Chevrolet Equinox Complaints

698 consumer complaints on file.

#11751235July 18, 2026
POWER TRAIN
On XXX while traveling near the posted speed limit and entering [XXX], my 2025 Chevrolet Equinox EV FWD suddenly lost propulsion and no longer responded normally to the accelerator. My friend was driving. The vehicle coasted to a stop but remained partially in the travel lane, creating a serious risk of being struck from behind. I immediately activated the hazard flashers and contacted OnStar SOS. There were no warning chimes, and neither of us noticed any warning message. I did not think to check the dashboard gear-selection indicator during the event, so I cannot say whether it continued to show Drive or had changed to Neutral. After the vehicle stopped, I instructed the driver to place it in Park so it would not roll. After waiting several minutes for assistance, I attempted to restart the vehicle. It started immediately and subsequently operated normally. When I first asked my friend to move it, I initially failed to remind her that the brake pedal had to be pressed before shifting out of Park. Once the brake was applied, the vehicle shifted normally. I then drove it completely onto the shoulder and continued to our hotel without further incident. OnStar later performed remote diagnostics and reported no faults. The MyChevrolet app showed all vehicle systems as normal. OnStar also reported that the vehicle software was fully up to date and that there were no open recalls. The vehicle has continued to operate normally, but the cause of the sudden loss of propulsion remains unknown. No collision or injury occurred, but the event presented a substantial safety hazard because the vehicle became disabled at road speed and stopped partially in an active traffic lane. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750550July 15, 2026
SERVICE BRAKES, HYDRAULIC, STEERING
The contact owns a 2026 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal was depressed to the floorboard, and the vehicle gradually came to a stop. The service brake and service power steering warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with ECM failure. The contact was informed that the ECM needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed back to the dealer, where it was diagnosed with brake control module failure. The contact was informed that the brake control module needed to be replaced. The vehicle was repaired again; however, the failure reoccurred. The vehicle was towed back to the dealer, where it was diagnosed with brake master cylinder failure. The contact was informed that the brake master cylinder needed to be repaired. The vehicle was being repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750248July 14, 2026
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed and accelerating, there was an abnormally loud rattling sound coming from the muffler. The vehicle was taken to the local mechanic, and it was determined that the baffles inside the muffler were loose, and the muffler needed to be replaced. The vehicle was not yet repaired. The dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750129July 13, 2026
STEERING
The lower plastic trim/bezel piece at the base of the steering wheel repeatedly detaches from the steering wheel while the vehicle is in use. It has come loose [and fallen off] on multiple occasions. The component is still in my possession and is available for inspection upon request. I believe the retaining fastener securing this trim piece was overtightened during manufacturing, which stripped or damaged the mounting boss/threads in the plastic so that the part can no longer be held securely. Reinstalling the piece does not resolve the issue; it works loose again during normal driving. This creates a safety risk. The trim is located on the steering wheel itself, directly adjacent to the driver airbag module. A piece that detaches during driving becomes a loose object in the driver's lap or footwell, which is a distraction and a potential interference with pedal operation. It also raises concern about the integrity of the surrounding steering wheel assembly and airbag cover in a deployment event, since the mounting point appears to be damaged. I have taken the vehicle to three separate franchised GM dealers. The condition was observed by dealer personnel; however, the repair was denied under the factory warranty by the manufacturer. To my knowledge no root-cause inspection or teardown of the mounting point has been performed, and the manufacturer has not inspected the vehicle directly. The vehicle has not been inspected by police or insurance representatives. There were no warning lamps, chimes, or dashboard messages preceding or accompanying the failure — this is a mechanical/fastener failure with no associated electronic indicator. The first detachment occurred at approximately 8,000 miles, while the vehicle was under the original factory bumper-to-bumper warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749947July 13, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
My 2023 Equinox RS losses power during quick acceleration for lane changes or passing. It will also lose power during some turns at normal speed. It will also accelerate and deaccelerate at a low speed making it feel like the gears are slipping. Auto stop on occasion will be a hard take off requiring a firm foot on the brake. At time it will also shift hard into 1st gear. My car has been in the dealership three times for this issue and the last time the tech said there was a recall for the issue and performed some reset and gave me the car back. Other than that they said there is nothing they can do about it. This issue presents a major safety issue especially when it losses power during a lane change or passing someone. I can't anticipate when the power will come back and by that time the traffic has now caught up to me. This problem started probably 6-8 months after I purchased the car new from the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749865July 12, 2026
POWER TRAIN
Possible O2 sensor. Engine misfired, bucking under acceleration, engine light flashing and auto hold system shutdown. Upon pulling out into traffic, I hit the gas and this happened, which was a risk to me and other drivers as I could not accelerate properly. I am taking my car to Reedman Toll on July 13. I can reproduce the problem every time I heavy accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749757July 11, 2026
FUEL/PROPULSION SYSTEM
This malfunction occurred twice while driving in town and on interstate. Car went into low power mode due to fuel pump and fuel injectors failing. Stopped running and would not restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749643July 10, 2026
SEATS, ELECTRICAL SYSTEM
My name is [XXX], I live at [XXX]. I own a 2021 Honda Passport, VIN ending in [XXX]. Two serious safety issues: 1. The multifunction camera behind the windshield has failed with codes [XXX] and U0416-F8. This is the same known defect that is the subject of a class action lawsuit. The dealer quoted me $1700 to fix it. I have only had the car for two years and I should not have to pay this much for a major safety failure. 2. The front passenger power seat moves backwards on its own and does not stop. On one occasion it trapped my young nonverbal autistic son in the car seat. I had to physically intervene to stop it from crushing him. I reported this issue to Honda USA customer service, and they told me to take it to the dealer. Both of these are serious safety defects. The seat issue especially is extremely dangerous for a child who cannot speak or scream for help. I am requesting that NHTSA investigate these defects immediately. Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749103July 8, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed on a busy highway, the engine seized, and the vehicle failed to restart. No warning lights were illuminated. The local Police assisted in pushing the vehicle onto the shoulder of the road. A mobile mechanic diagnosed the vehicle with a failed Camshaft position sensor. The vehicle was not repaired. The vehicle was later towed to another independent mechanic, where it was diagnosed with a failed timing chain. The vehicle was not repaired. The vehicle was then towed to the dealer, where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that a routine oil change was performed on the vehicle a couple of weeks prior to the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749091July 8, 2026
ELECTRICAL SYSTEM
The On Star component failed mid- drive, resulting in loss of navigation and emergency calling. This happened before, parts were replaced and it has happened again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748986July 8, 2026
VISIBILITY/WIPER
The 2025 Chevrolet Equinox EV suffers from a severe engineering design flaw in its front dashboard that creates a critical safety hazard. Under normal daylight driving conditions, the design of the dashboard surface produce an extreme, blinding glare across the inside of the windshield. This intense reflection completely obliterates the driver's forward line of sight. Because this visual obstruction occurs suddenly depending on the angle of the sun, it creates an immediate and dangerous crash hazard. It severely compromises the driver’s ability to see pedestrians, oncoming traffic, and road obstacles, making the vehicle unsafe to operate during sunny days. General Motors is aware of this widespread visibility defect but has failed to issue a legitimate safety recall to fix the underlying engineering flaw. Instead, the manufacturer is offering aftermarket fabric dashboard mats to affected owners as a remedy. This band-aid solution is entirely unacceptable. These fabric mats ruin the aesthetic appearance of a brand-new vehicle, present long-term durability and cleanliness issues, and fail to address the root engineering defect. A temporary, cosmetic cover-up is not a substitute for a true safety remedy. The National Highway Traffic Safety Administration needs to open a formal investigation into this visibility hazard. The manufacturer must be compelled to issue a proper safety recall that provides a permanent, engineered solution to eliminate this hazardous windshield glare.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748903July 7, 2026
FUEL/PROPULSION SYSTEM
Reduced power displayed and engine light came on. This happened on very early morning commute. Dangerous early morning timeframe before 6 am in very dense rural area to where speed totally reduced and then pulled over to losing engine power. Was basically stranded, no one around. Would not start. Had towed. Without vehicle for 5 days and Chevy dealership service could not recreate the issue. Codes read P0089 and P00C6. I am finding out by researching this is a recall issue in previous vehicles. Why not the 2023? This will likely happen again and my commute round trip is 2.5 hrs every day. I am afraid to drive this vehicle. My safety and others are at risk not if but when it happens again. This vehicle very well maintained and now I can't trust it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748879July 7, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Check engine light with message engine running at diminished capacity as speed would not go above 20mph. Safety at risk from other vehicles on highway until able to reach safe location. Dealer states SES light on P0089 and P228C. GM bulletin on both codes. Programmed ECM with latest calibration for codes listed. If codes come back must do further diagnostics. Concerned about repeat possibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748677July 7, 2026
VISIBILITY/WIPER, SERVICE BRAKES, ENGINE
No warning messages or check engine lights. However, I am concerned for my safety as my 2026 equinox I bought last year in may of 2025 from motion chevy in hackettstown NJ with 21k miles (as of now, bought it brand new last year) has a windshield distortion that when looking to the passenger side of the windshield, it’s very wavy and distorted and I already had a Chevy dealership named Mcguire’s Chevy in newton dismiss it saying others on the lot had the same issue (which they did as I saw but still unacceptable!!) I also noticed many other owners of my vehicle have the same complaint via online forums and even after several replacements from GM the issue persists which is unacceptable. The next issue are the rotors. They most likely are warped as when I step on the brakes the steering wheel vibrates slightly and the car shakes slightly which is not safe. Again, McGuire Chevy in newton dismissed it saying normal. And lastly, the front end of the car shakes when starting vehicle with or without the air conditioner on. It shakes for 10-30 seconds and you can feel it strongly in the brake pedal area as well as rest of the front end of vehicle before going away which seems unsafe, yet the first dealer Mcguire’s said it’s normal. I am having these issues looked at by a local GMC dealer and hope they rectify the issue or else GM may need to do a buyback if they can’t fix the issues and keep saying it’s “normal”. They opened a case with GM for the shaking so far not the other issues yet so we will see. Honorable mention is the blend door actuator making a noise (another known issue) on this car via online forums making a noise every time you go from hot to cold and vice versa. Mine is affected to just not severely but enough to where it’s very irritating and it’s had this issue since new and the McGuire dealer said it’s normal….. at this point GM needs to issue recalls instead of dismissing customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748606July 6, 2026
VISIBILITY/WIPER, UNKNOWN OR OTHER
The interior trim has many problems affecting safety. 1. Plastic chrome trim reflects blinding sun in my eyes. 2. Dash finish reflects severely onto the windshield, cannot see clearly. These are extreme safety issues. I believe GM should provide fix kits in a recall before someone is killed. And required design standards for this. Note: the camera lessens the glare in the attached pictures
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748483July 6, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at 30 MPH, the vehicle lost motive power upon depression of the accelerator pedal. The contact coasted the vehicle into a parking lot as the instrument panel displayed the message: "Shift the transmission into Neutral (N), then turn the key or press the engine Start/Stop button to restart the engine." After several unsuccessful attempts to restart the vehicle, the vehicle was towed to a dealer, where it was diagnosed that the fuel pump had failed and needed replacement. The contact researched the failure and discovered NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the failure and confirmed the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to file a safety complaint. The vehicle remained unrepaired in the dealer's possession. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748322July 5, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
The electronic brake control module causes the car to no start and goes into limp mode. Cuts off the power to every system in the entire dashboard including the transmission making the car very dangerous to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747877July 2, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving approximately 35 MPH, there was a loud ticking sound coming from the engine compartment, and the vehicle started jerking, vibrating, and decelerating before it stalled. The vehicle was towed to the local dealer to be diagnosed. The vehicle was diagnosed with bearing and push rod failure. The contact was informed that the engine needed to be replaced. The engine was replaced, but days later, the contact discovered engine oil was leaking from the vehicle onto the driveway. The vehicle was driven back to the dealer, who discovered a pinhole in the engine intake manifold, which had caused the engine oil leak. The intake manifold was replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 9,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747873July 2, 2026
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747563June 30, 2026
FUEL/PROPULSION SYSTEM
I brought my daughter home from work car was working fine we went to leave about an hour later the car would turn over for a second then die my husband checked it and The P129F diagnostic trouble code is what popped up that is specific to GM Motors so that's what's wrong there were no warning signs and safety is necessarily at risk but I need a car to provide for my family
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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