Chevrolet Equinox Complaints

698 consumer complaints on file.

#11756261August 11, 2026
SUSPENSION:FRONT:WHEEL BEARING
The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle, and the vehicle shuddered abnormally. The failure had occurred on several occasions. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not determined. The dealer made the contact aware of an unknown recall and stated that the wheel bearings needed to be replaced; however, the VIN was not under recall. The vehicle was not repaired. The vehicle was taken to another dealer, Grinnell Motors (410 W St S, Grinnell, IA 50112); where it was diagnosed and determined that the front wheel bearings needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 8,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756183August 11, 2026
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle’s software, steering, and Advanced Driver Assistance Systems (ADAS) create severe, active driving hazards. First, the steering and traction programming cause violent, unprompted lane deviations. While driving 20 mph on a snowy dirt road, the system automatically engaged and violently pulled the vehicle directly into the lane of an oncoming snowplow. A similar erratic swerving event occurred at 25 mph on [XXX] during icy conditions. Most recently, the steering violently pulled the vehicle 6 feet to the left at 50 mph, despite the suspension and wheels being in perfect factory specification with summer tires mounted. As a professional heavy-vehicle driver, I had to manually fight the wheel to maintain the lane. Second, the Adaptive Cruise Control unpredictably fails to recognize stopped traffic on both interstates and town roads. It repeatedly fails to apply the brakes when a lead vehicle stops, requiring emergency manual braking to avoid rear-end collisions. The system also triggers severe phantom braking without warning. We are forced to manually disable traction control and parking assist upon every vehicle start just to avoid losing control of the vehicle. The dealership has evaluated the vehicle multiple times but has failed to resolve these core software and ADAS defects, despite months of ongoing negotiations with GM Corporate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755938August 10, 2026
VISIBILITY/WIPER
My drivers side view mirror has been malfunctioning. Nearly ever time I get in my car the side mirror will randomly adjust to a different position, typically all the way up or all the way down. My safety is at risk as sometimes it adjusts and I forget, then when I go to merge on to a highway or even make an evasive driving maneuver the mirror is incorrectly positioned. While I try to adjust it before I get in the car, I should not have to do this every time. The vehicle has not been taken to a dealer yet as I am out of warranty and do not want to pay $250 for exploratory work. The vehicle has also not been inspected by any third party. There are no warning lamps and this change happened after a recent software update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755255August 6, 2026
ENGINE AND ENGINE COOLING, STEERING
The contact owns a 2022 Chevrolet Equinox. The contact stated that after the dealer performed a transmission flush, the check engine warning light intermittently illuminated while driving. Additionally, the steering wheel jerked abnormally, and the radio went blank while driving. The vehicle was taken back to the dealer, who was unable to duplicate the failure. The vehicle was then taken to an independent mechanic, and the engine filter was replaced and another unknown part was also replaced, but the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754786August 4, 2026
FUEL/PROPULSION SYSTEM
Our 2023 Equinox needs the high pressure fuel pump replaced after we broke down on the side of the road. Thankfully, we were able to get to a safe location while we waited for a tow truck since our vehicle would no longer accelerate. There is currently a recall (N242450160) for Equinoxes made between 2023-2024 for the exact issue/part replacement ours needs. However, we were not notified of this recall because our VIN number is not currently included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754746August 4, 2026
FUEL/PROPULSION SYSTEM
Vehicle stalled losing power at highway speeds a total 7 times. Engine light finally came on stating that it is a P025A fuel pump modulator issue. This is a know issue with the year and model I have, yet my VIN was not covered under the recall. Car is a 2022 Chevy Equinox with 26.2k miles. Has been confirmed with dealer. Power loss at such speeds put my family in dangerous situations each time. Scottsdale dealers would not make it a priority so I had to get it back to Yuma. Dealer is making me responsible for bill due to being out of my bumper to bumper regardless of the low mileage. Urged against goodwill warranty exception and given no loaner vehicle. Had the vehicle towed to local dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754254August 2, 2026
TIRES:SIDEWALL, TIRES:TREAD/BELT
On July 18, 2026, I was driving to work around 0530 am when my rear driver's side tire blew out from the tread sidewall to the rim ruptured, having a catastrophic failure that almost resulted in a crash. The tire only had 18,500 miles without any prior damage or hitting something. Their is a current recall for these tires for the very thing that happened yet my tire batch was not listed as part of the recall. This event was costly and prevented me from working that day. Continental CrossContact 275/40/R21
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753661July 30, 2026
FUEL/PROPULSION SYSTEM
Driving down the highway and my vehicle lost power. It stopped dead still in the middle of the highway under a hill both front and back. It was very dangerous both for me and the other drivers. Engine light came on and the car wouldn’t start . Had it towed to the Chevrolet dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753291July 28, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle stalled and came to a complete stop. The contact was unable to restart the vehicle. There were no warning lights illuminated. The vehicle was towed to a dealer where it was diagnosed with an inoperable fuel pump control module. The vehicle was repaired out of pocket. The manufacturer was notified of the failure. The failure mileage was 57,272.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753238July 28, 2026
VEHICLE SPEED CONTROL
The contact owns a 2026 Chevrolet Equinox. The contact stated that while driving with the cruise control activated, the vehicle unintendedly accelerated from 50 MPH to 80 MPH. No warning light was illuminated. During the failure, three minor occupants were seated inside the vehicle. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752885July 26, 2026
FUEL/PROPULSION SYSTEM
While driving my 2022 Chevrolet Equinox LT, at approximately 20 mph, the vehicle experienced a sudden and complete engine failure. The engine completely shut off while the vehicle was actively in motion, causing a severe and immediate safety hazard as I lost power assistance in traffic. The vehicle refused to restart and left me completely stranded in a dangerous traffic situation. It had to be towed immediately to a repair facility. The diagnostic performed at Firestone Complete Auto Care confirmed a total failure of the Fuel Pump Module Assembly, which completely cut off the fuel supply to the engine while driving. I had to pay out of pocket for an emergency replacement of the fuel pump module to make the vehicle operational again. This vehicle is experiencing the exact component failure and identical symptoms described in GM Safety Recall N222372310 (NHTSA Campaign Number: 23V013000) for Inadequate Fuel Pump Flow. However, General Motors is currently refusing to cover or reimburse this repair, claiming that my specific VIN is not included in their narrow recall database. Since this identical engineering defect causes sudden vehicle immobilization while in motion and creates a severe risk of highway collisions, I am filing this safety complaint to request that the NHTSA investigate and compel General Motors to expand the scope of Recall N222372310 to include all affected 2022 Equinox vehicles sharing this defective fuel pump design. I have the official diagnostic invoice and proof of payment available for verification.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752653July 24, 2026
FUEL/PROPULSION SYSTEM, ENGINE
Purchased vehicle at 53k miles in March 27 of this year it broke down April 27 a month later took it to Chevy dealership. They said it had recall to reprogram fuel pump later discovered the high pressure fuel pump went out and one fuel injector went bad at the same time. I wasn’t informed on recalls when purchasing vehicle. Bill was $1300+ I had to come out of pocket $520 for the repairs.July 12 the ac compressor went out but i cancelled my warranties cause they didn’t cover all repairs so I had to replace compressor my self.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752601July 24, 2026
FUEL/PROPULSION SYSTEM
My car broke down on me in the middle of a highway on my way to work yesterday with no warning it just died and I had to roll in between the island of the road, but I was blocking off traffic and my side of the car was still in the way of people coming up behind me. It wouldn’t start over. It was extremely hot outside and trucks tractor trailers and cars were flying up behind me, the speed limit on that road is 50 but people go between 65 70 miles an hour on that road so it was extremely scary and I was shaken up and was trying to think of how to fix the situation cause I had to call Work and tell them that I was down the road, broken down and two firetrucks stopped because they saw me and thankfully pushed me out of the way, and then my boss came for me to sit in the air conditioner while I figured out getting a tow I had it towed to the dealership I bought it from. ironically that morning I had a diagnostic email sent to me and everything was perfectly fine on it. onstar all of a sudden when the car shut down on me, it gave me a code of p129f. I also received an email at that time from OnStar that my fuel system was down. I called the dealership and told them that the car was coming to them. They ended up calling me back and telling me that it was the fuel pump and that it’s known for breaking down because GM apparently knows that there was something wrong with the fuel pumps in these cars. When I bought the car brand new after driving it, I had mentioned to the car dealership that it felt like it was lagging, and when they looked at it, they said it was fine. There was nothing wrong with it. I feel like this was kept for me that this could’ve been an issue and that I should’ve been sent a letter from GM knowing that I have the year making model of these cars that tend to have these issues that my fuel pump should’ve been replaced or looked at because I was putting a very extremely dangerous situation yesterday .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752431July 23, 2026
ELECTRICAL SYSTEM
2025 Chevy Equinox EV — Telematics Module Failure & Lemon Law Buyback. Brought vehicle in for a total telematics module failure (screen dark / communication dead). The safety comminication system did not work. The vehicle sat at the dealership for 40 days on backorder with no permanent fix or ETA. GM refused to guarantee or warrant the replacement module in writing, leaving me no choice but to force a full Lemon Law repurchase. Great driving vehicle when it works, but the software/module reliability and corporate customer service make it a high-risk purchase until GM fixes these supply chain issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751995July 22, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was turning at a green light while following behind a truck pulling a trailer. All of the sudden, the car did the automatic emergency braking. It slammed on the brakes in the middle of an intersection while I was going ~15mph, and gave me whiplash. I am not sure if the car got confused by the trailer in front of me, but this is the first time this has happened in my first few weeks of owning this car. I've read that many others have had this issue with the Chevrolet Equinox EV, and this poses a serious safety issue for drivers of this car and others on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751747July 21, 2026
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
Subject vehicle has 11919 miles. The vehicle is less than three years old and covered under factory warranty. While driving 35MPH, engine suddenly did not respond to throttle. This engine stopped. Driver was able to coast to roadside. After OnStar analysis, engine control computer logged code 'P129F - An issue has been detected in the Fuel Management System used to maintain, control and monitor fuel consumption'. After towing to dealer, part number 13554821 was replaced. There were no prior warnings. The engine just stopped and would not restart. This is a major safety concern. This incident occurred 10 minutes after exiting the highway (65MPH). Having your engine stop unannounced at any speed in traffic is not safe, especially in high traffic and high speed situations. Dealer service nevertheless indicated this particular problem and part is well known but not considered a safety issue by the manufacturer. We disagree.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751614July 20, 2026
FUEL/PROPULSION SYSTEM
Traveling far from home, car suddenly made a rattling noise and engine shut down. Pulled over for a tow. After 2 weeks in a shop, it was determined the fuel pump was defective causing the camshaft to break. Our VIN is not under the recall but the damage was massive. GM refused to admit to pump failure / camshaft defect. Took parts to be inspected also to the dealership and they confirmed. There were no warnings. We were on a major highway traveling at 70 mph when this happened, yes this was a dangerous situation to be in. GM refused to listen to my case that I filed as I stated we have the "right to repair" and took it to the nearest shop. They closed my case with no opportunity to move forward in the customer service world. We had to pay 4900.00 for repair, 214.00 to tow, 1700.00 for a rental car and all they offered were 1000 GM point that converted to 10.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751557July 20, 2026
ENGINE
The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed on several occasions, the vehicle lost automotive power with the check engine warning light continuously illuminated. The vehicle was taken to a local Auto Zone and a diagnostic machine retrieved DTC: P0191. The vehicle was then taken to a local dealer where it was diagnosed, and the contact was informed that the high-pressure fuel pump was inoperable and needed to be replaced. The vehicle was repaired. The contact associated the failure with Technical Service Bulletin: N242450160. The manufacturer was notified of the failure. The failure mileage was 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751317July 18, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
The high pressure fuel pump seized, shattering the camshaft, dropping metal fragments into the cylinders causing total engine failure. GM issued a safety recall for certain 2021-2022 Chevy equinox due to a defective fuel pump modules but it was not accurate. GM is currently facing major class action lawsuits alleging that their equinox fuel pumps are fundamentally defective. The lawsuits highlight that the component fails, causing catastrophic damage and GMs initial recall fixes were inadequate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751307July 18, 2026
SERVICE BRAKES
This has happened 5 times since purchasing this 2026 Chevy Equinox RS. While driving, all of a sudden, without any notice, the dashboard lights up with warnings about "BRAKES"...Not exactly sure what is said because it doesn't stay on the screen very long. Next it says, STEERING ASSIST IS REDUCED..DRIVE WITH CARE....and a small area under, "Mileage till empty" says....BRAKE...in red, while still being in DRIVE. When pressing on the brakes to slow down to pull over, there ARE NO BRAKES.!!! The brake pedal goes to the floor and Equinox very slowly comes to a stop, so I can pull off the road and stop. Now if I turn off the engine, turn it back on, it seems to reset itself and I start driving again, not knowing when I might die because of the brakes going out again when someone pulls out in front of me. HOW CAN A VEHICLE THAT SPORADICALLY LOSES THE BRAKES, BE ALLOWED TO BE SOLD ON THE MARKET ??? This vehicle now has 13,147 miles on it and had very few when it first happened. We are now at 5 times, not knowing if the 6th time there will be death for my family to deal with. My dealer said they would let us know as soon as they learn about this issue, as they know nothing the 1st time..Several cases have been reported and our dealer failed to notify us about anything...Do I drive the Equinox until someone is killed or do I demand my dealership to furnish me a SAFE Equinox to drive until they fix mine. ? It's obvious that I will eventually be injured or killed in this Chevy Equinox caused by General Motors' incompetence..I am going to demand my dealer to furnish me with an equivalent vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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