Chevrolet Colorado Complaints

3,652 consumer complaints on file.

#11342449July 30, 2020
ELECTRICAL SYSTEM
VEHICLE WILL NOT RELEASE IGNITION KEY WHEN SHUTTING CAR OFF. CAR IS IN PARK AND IGNITION WILL NOT TURN TO RELEASE KEY TAKES MANY ATTEMPTS AND CONSIDERABLE TIME BEFORE KEY WILL RELEASE. IT HAS HAPPENED MULTIPLE TIMES IN PAST 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342012July 29, 2020
VISIBILITY/WIPER
I WAS DRIVING IN A HEAVY RAIN STORM, ON THE HIGHWAY, AND THE RIGHT WINDSHIELD WIPER JUST STOPPED. A FEW MINUTES LATER, THE LEFT WIPER STOPPED WORKING. I WAS ABLE TO MOVE TO THE SIDE OF THE ROAD, SINCE I COULDN'T SEE TO DRIVE, AND I COULD HEAR THE MOTOR WORKING, BUT THE WIPERS WERE NOT MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341761July 28, 2020
UNKNOWN OR OTHER
ON JULY 27,2020, MY WIFE WENT TO BAYVIEW TX TO SEE THE EFFECT OF HURRICANE HANNA AT OUR FARM. ON THEIR WAY BACK HOME, THE CHEVY COLORADO GAVE A WARNING THAT IT GOT OVERHEATED. SURE ENOUGH, THE VEHICLE SPLATTERED A GOOD AMOUNT OF COOLANT/WATER IN THE ENTIRE UNDERHOOD OF THE VEHICLE. SO SHE PARKED THE VEHICLE BY THE ROADSIDE AND I CALLED THE MY INSURANCE PROVIDER FOR ROADSIDE ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341534July 26, 2020
ELECTRICAL SYSTEM
HAPPENED 3 TIME NOW. EACH TIME I WAS DRIVING SLOWLY, IDLING ALONG, IN PARKING LOT. EACH TIME I WAS IN GEAR (DRIVE) MOVING AT IDLING SPEED E.G. PARKING LOT CRAWL. ALL ELECTRICAL SHUTS OFF JUST LIKE I HAD TURNED THE KEY OFF. ALL LIGHTS OFF, AC OFF, RADIO OFF, ENGINE OFF, EVERYTHING OFF. NO WARNING LIGHTS, NOTHING - JUST TURNS OFF. VEHICLE RESTARTS FINE WITH NO IMMEDIATE RECURRENCE. FOR SOME REASON IT SIMPLE TURNS ITSELF OFF. IT'S GOING TO BE BAD IF THIS HAPPENS WHEN PULLING OUT INTO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340864July 22, 2020
POWER TRAIN
SHUTTERING/SHAKING WHEN SHIFTING GEARS WHILE IN MOTION SPEEDS FROM 10MPH TO 80MPH. MORE SO IN STOP AND GO TRAFFIC ON THE HIGHWAY OR CITY STREET. HARSH DOWN SHIFT WHEN COMING TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340865July 22, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
ON 7/22/20 DRIVING HOME FROM WORK WHEN THE STABILITRACK SERVICE LIGHT CAME ON AND THE POWER STEERING SERVICE SOON LIGHT CAME ON. AFTER ABOUT 30 SECONDS THE LIGHT WENT OFF. ON 7/16/20 THE STABILITRACK SERVICE LIGHT CAME ON TWICE AND WENT OFF ON THE WAY HOME FROM WALMART. BOTH TIMES WERE ON A STRAIGHT HIGHWAY SPEEDS OF ABOUT 65 WITH THE POWER STEERING GOING OUT FOR 30 SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340606July 21, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
STABILITRAK AND POWER STEERING ERROR INDICATOR ON START UP. RESTARTED TRUCK AND FIXED THE ISSUE UNTIL DRIVING CITY STREETS FOR A COUPLE OF MILES AND THE STABILITRAK AND POWER STEERING SUDDENLY TURNED OFF WHILE DRIVING WITH THE SAME INDICATORS ON MY DASH. REST OF TRUCK SEEMS TO BE WORKING FINE. NO CHECK ENGINE LIGHT. JUST SERVICE STABILITRAK AND LOSS OF POWER STEERING INDICATOR ON DASH BOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340607July 21, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
MY COLORADO HAS BEEN HAVING A PROBLEM WHERE MY POWER STEERING CUTS OUT WHILE DRIVING AND ON STARTUP, I RESEARCHED AND IT SEEMS TO BE A COMMON PROBLEM AND A RECALL, I CONTACTED MY LOCAL DEALER EXPLAINED TO THEM WHAT WAS GOING ON AND I WAS TOLD THAT IT DID HAVE THE RECALL FOR MY EXACT ISSUE BUT THAT IT HAD ALREADY BEEN FIXED, IT ABSOLUTELY HAS NOT OR NEEDS TO BE FIXED AGAIN, IT'S AN EXTREME HAZARD IT HAPPENS DAILY AT THIS POINT AND I REALLY DO NOT KNOW WHAT ELSE TO DO. I DO NOT KNOW WHO DID THE REPAIRS THE FIRST TIME I BOUGHT THE TRUCK USED BUT I WAS TOLD THE PROBLEM HAS BEEN TAKEN CARE OF BUT IT HAS NOT PLEASE HELP THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340747July 21, 2020
STEERING
I CAME UP TO A TWO LANE CITY STREET, FOUR WAY STOP INTERSECTION AND STOPPED. I TURNED MY STEERING WHEEL TO THE RIGHT (IN ORDER TO MAKE A RIGHT HAND TURN) AND STEPPED ON THE GAS. THE VEHICLE TURNED TO THE LEFT, OUT INTO THE INTERSECTION, INSTEAD OF RIGHT. THE STEERING STAYED LOCKED TO THE LEFT AND WOULD NOT TURN IN IN EITHER DIRECTION. I HAD JUST CAME OFF THE INTERSTATE HIGHWAY. HAD THE FAILURE OCCURRED WHILE ON THE INTERSTATE, IT WOULD HAVE BEEN CATASTROPHIC. THE DEALER SAID, THERE WAS AN INTERNAL FAILURE IN THE STEERING MOTOR. I UNDERSTAND THAT PARTS CAN FAIL, BUT THE FACT THAT THERE WAS NO FAIL SAFE MODE, IS DISCONCERTING. I LOST ALL CONTROL OF MY STEERING. I HATE TO THINK OF WHAT WOULD HAVE HAPPENED IF I WAS AT SPEED INSTEAD OF STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340468July 20, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
I'M DRIVING DOWN THE ROAD AT ABOUT 45 MILES AN HOUR AND I GOT TWO MESSAGES POP UP AND SAYS SERVICE STABILITRAK AND SERVICE POWER STEERING DRIVE. THAN I HAD TOTAL LOSS OF POWER STEERING AT 45 MILES AN HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340214July 19, 2020
STEERING
THE STEERING ASSIST FAILED AND WARNING MESSAGES APPEARED ON THE CONSOLE FOR BOTH THE STEERING ASSIST AND THE STABILTRACT SYSTEM. I HEAD THE TRUCK TOWED TO THE NEW SMYRNA BEACH CHEVROLET DEALER TO HAVE THEIR 'TRAINED MECHANICS REPAIR THE FAILURE. TWO DAYS LATER AFTER HAVING CALLED THE SERVICE REP AND THE SERVICE MANAGER ASKING FOR A RETURN CALL WITH THE STATUS AND GETTING NO SUCH CALLS I WAS FINALLY ABLE TO ELICIT THE CASHIERS HELP IN DETERMINING THE STATUS OF MY TRUCK. SO I PAID A $200 DIAGNOSTIC FEE AND WAS TOLD I NEEDED A NEW BATTERY TO FIX THE STEERING FAILURE. I BOUGHT THEIR $150 BATTERY WITH THE ASSURANCES THAT ALL IS BACK IN WORKING ORDER. I DRIVE THE TRUCK ABOUT 1/4 MILE DOWN THE ROAD AND THE STEERING ASSIST QUIT AGAIN. NOT ONLY IS CHEVROLET ALLOWING THIS DANGEROUS MALFUNCTION TO CONTINUE BUT THEIR ALLOWING THIS SCAM OF $200 DIAGNOSTIC FEE AND TELLING CUSTOMERS THEY NEED A NEW $150 BATTERY WHICH DOESN'T HAVE ANYTHING TO DO WITH THE STEERING FAILURE. I'M BUYING A FORD OR DODGE AS SOON AS I CAN. NO MORE CHEVROLET FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340236July 19, 2020
UNKNOWN OR OTHER
WHEN IN MOTION MY CAR TENDS TO SHUDDER, I'VE TAKEN THIS TO THE CHEVROLET DEALERSHIP BEFORE AND THEY TOLD ME IT WAS MY ALIGNMENT AND I NEEDED TO GET 4 NEW TIRES ALONG WITH IT. THE PRICE THEY QUOTED ME WAS WAY TOO EXPENSIVE SO I TOOK IT TO LES SCWAB AND GOT TWO NEW TIRES AND DID AN ALIGNMENT. MONTHS LATER THE SAME ISSUES, I TOOK IT TO BIG O TIRES AND DID ANOTHER 4 WHEEL ALIGNMENT AND BALANCING, ALTHOUGH THIS MADE IT A LITTLE BETTER, THE SHUDDERING CONTINUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340046July 18, 2020
STEERING
THURSDAY MORNING I GOT INTO MY COLORADO Z71 TRUCK WHICH WAS PARKED IN THE DRIVEWAY. THE VEHICLE STARTED UP BUT THE STEERING WAS LOCKED UP,I.E., VERY TIGHT. UPON PUTTING THE TRUCK INTO REVERSE TO BACK OUT OF THE DRIVEWAY I NOTICED HOW VERY STIFF AND ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL. I TURNED OFF THE ENGINE THEN SAT IN THE VEHICLE, STILL IN THE DRIVEWAY, THEN I TRIED STARTING THREE MORE TIMES WHERE THE ENGINE STARTED UP FINE BUT THE STEERING WAS STILL EXTREMELY STIFF. I CALLED FOR A TOW TRUCK TO COME TAKE MY TRUCK TO THE NEAREST CHEVROLET DEALER. JUST BEFORE HE WAS TO ARRIVE I WENT TO MOVE MY TRUCK INTO THE STREET SO IT COULD BE LOADED ON THE TOW TRUCK'S FLATBED. THE POWER STEERING HAD RETURNED BUT I WAS AFRAID TO TRY AND DRIVE THE TRUCK FOR FEAR THE POWER STEERING WOULD QUIT AGAIN. I'M WRITING THIS COMPLAINT TWO DAYS LATER AND THE NSB CHEVROLET HAS YET TO PUT IT THE SHOP. THE TRUCK IS OUR ONLY VEHICLE BUT MY WIFE AND I ARE.BOTH AFRAID TO TRY AND DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339871July 17, 2020
STEERING
DRIVING IN TRAFFIC WHEN VEHICLE LOST POWER STEERING, DIC SAID TO SEVICE POWER STEERING SYSTEM. PULLED OFF THE ROAD SHUT VEHICLE OFF CHECKED FLUID AND BELTS RESTARTED VEHICLES MESSAGE CLEARED STEERING WAS FINE THIS PROBLEM REOCCURED TWO MORE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339788July 16, 2020
STEERING
POWER STEERING STOPPED WHILE DRIVING. RECEIVED ERROR MESSAGE ON DASHBOARD, POWER STEERING NOT WORKING. PLEASE DRIVE SAFE. WAS DRIVING ON MAJOR HIGHWAY IN DALLAS AREA. ROAD WAS DRY AND NO RAIN IN SEVERAL DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339364July 14, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I TEST DROVE THE VEHICLE AT OR AROUND 12 NOON ON 6JULY 2020 FOR THE 15 MAXIMUM TIME ALLOWED TO TEST DRIVE. THE VEHICLE WAS DELIVERED AT 10 PM...THE NEXT MORNING I NOTICED THE SERVICE THEFT DETERRENT SYSTEM LIGHT WAS ON AND IT WOULD NOT TURN OFF. AFTER RESEARCHING IT WAS DETERMINED THE DEALERSHIP DID NOT ISSUE ME A MASTER FOB AND THIS COULD HAVE CAUSED THE VEHICLE TO SHUT DOWN AT ANY TIME (WHICH IT DID 3 TIMES IN A 5 DAY PERIOD) . THE VERY NEXT DAY I WAS DRIVING THE VEHICLE AND THE VEHICLE STALLED IN TRAFFIC ON THE HIGHWAY AND JUST STOPPED. THE STALLING AND VEHICLE CUTTING OFF IN TRAFFIC HAPPENED 2 ADDITIONAL TIMES IN 5 DAYS BEFORE I CONTACTED THE DEALER...I THOUGHT MAYBE IT WAS THE BATTERY BECAUSE OF LACK OF POWER IN THE VEHICLE BUT I WAS INFORMED AFTER A BATTERY TEST IT WAS THE ALTERNATOR ... THE ALTERNATOR HAD AN OUTPUT OF ABOUT 15.8 WHICH I WAS INFORMED IS A DANGEROUS LEVEL THE TRUCK COULD CATCH ON FIRE IS NOT FIXED. I CONTACTED THE DEALER THE NIGHT OF THE 10TH AND CALLED ON 11 JULY 2020 AND SPOKE TO SERVICE MANAGER SAMANTHA SHE INFORMED ME SHE HAD PASSED THE EMAIL TO HER MANAGER. I DID NOT RECEIVE A RESPONSE VIA EMAIL OR TELEPHONE. AFTER A SECOND EMAIL AND CALL RICARDO THE SALESMAN TEXT ME TO INFORM ME MY KEY WOULD BE IN THE MAIL AT MY HOUSE ON MONDAY THE 13TH WHICH IT WAS HOWEVER I HAVE TO PAY THE DEALER TO GET IT PROGRAMMED. THE VEHICLE WAS SOLD AS IS (WHICH I HAVE NO ISSUE WITH) THEREFORE MY COMPLAINT IS THE DEALER IS SELLING VEHICLES THAT ARE DANGEROUS AND THEY HAD TO KNOW THE VEHICLE HAD ALTERNATOR ISSUES AND DIDN'T FIX IT. INSTEAD SOLD IT AS IS RISKING THE LIVES OF ANYONE IS THE VEHICLE OR AROUND IT. RICARDO TEXT ME AS IF I WAS COMPLAINING ABOUT $200 I PAID $18000 CASH $200 IS MY LAST CONCERN HOWEVER I AM CONCERNED ABOUT MY LIFE AND THOSE AROUND ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338337July 9, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVING DOWN THE ROAD, VEHICLE IN USE, MANUFACTURER INSTALLED TOUCH SCREEN WITH SUDDENLY MOVE ON IT'S OWN, CHANGING THE RADIO STATIONS, FLIPPING THROUGH OPTIONS, TURNING OFF DIRECTIONAL AIDS, SCREEN WILL FLASH. IT HAS ONCE CALLED ONSTAR ON IT'S OWN. ALSO CHANGES THE SCREEN IN THE CENTER OF THE DRIVER'S SCREEN ON THE DASHBOARD AT THE SAME TIME SO EYES ARE SHIFTED TO IT FROM THE ROAD, CAUSES A DISTRACTION. DEAD SPOTS ON SCREEN LEAVES YOU UNABLE TO TRY TO REMEDY THE SITUATION. VEHICLES HAS LESS THAN 50K MILES. I DO HAVE A VIDEO AVAILABLE BUT UNABLE TO UPLOAD HERE. CONTINUOUSLY HAPPENS, NOT JUST ONCE BUT EACH TIME VEHICLE IS DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338187July 8, 2020
POWER TRAIN
TRANSMISSION/TORQUE CONVERTOR ISSUES CREATED JERKING/SHUDDER WHILE DRIVING AT SPEEDS OF 40 TO 70 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337800July 6, 2020
POWER TRAIN
TRANSMISSION SHUDDERS AT ALL SPEEDS WHEN DRIVING AT LOW RPM'S. (LIKE GOING OVER RUMBLE STRIPS PERIODICALLY). ALSO OCCASIONALLY SHIFTS HARD FROM 1ST TO 2ND GEAR. I ASSUME IT'S THE TORQUE CONVERTER & FLUIDS BUT CHEVY WON'T FIX IT. IT NEEDS TO BE RECALLED ASAP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337448July 4, 2020
UNKNOWN OR OTHER
THIS VEHICLE HAS HAD RECURRENT EXHAUST SYSTEM PROBLEMS THAT CAUSE THE CHECK ENGINE LIGHT TO TURN ON AND NOTICES TO APPEAR ON THE DASH DISPLAY. AT 11557 MILES AND 20 MONTHS OF OWNERSHIP THE PARTICULATE MATTER SENSOR FAILED FOR THE FIRST TIME. THIS VEHICLE IS CURRENTLY ON IT'S 5TH PARTICULATE MATTER SENSOR AND HAS REQUIRED DEALER ATTENTION FOR THIS SAME PROBLEM APPROXIMATELY EVERY 1,000 MILES SINCE THE FIRST OCCURRENCE. THE DEALERSHIP STATED THAT ALL THEY CAN DO IS KEEP REPLACING THE PART, WITH NO IDEA WHETHER THE REPAIR WILL EVEN LAST BETWEEN SERVICE INTERVALS. AT APPROXIMATELY 15,000 MILES A NOTICE APPEARED ON THE DASH THAT SAID 'CLEANING EXHAUST FILTER MUST CONTINUE DRIVING'. IT DID NOT TURN OFF IN THE EXTRA 2 HOURS THAT I CONTINUED DRIVING. THE CHECK ENGINE LIGHT EVENTUALLY CAME ON, ALONG WITH A MESSAGE THAT SAID 'ENGINE POWER IS REDUCED'. I BELIEVE THAT THESE REPETITIVE EXHAUST SYSTEM PROBLEMS ARE A SIGNIFICANT SAFETY ISSUE. NOT ONLY DO THEY REQUIRE A DRIVER TO SOMETIMES DRIVE MUCH MORE THAN INTENDED, WHICH INCREASES THE RISK OF AN ACCIDENT OR OTHER PROBLEMS, BUT THEY COULD RESULT IN BREAKDOWN AND STRANDING. CURRENTLY, THERE ARE 15,250 MILES ON THE ODOMETER AND ACCORDING TO DEALER SERVICE RECORDS THIS TRUCK HAS SPENT 79 DAYS AT THE DEALERSHIP FOR WARRANTY REPAIRS. GM HAS AGREED TO EXTEND THE WARRANTY TO COVER FUTURE EXHAUST SYSTEM REPAIRS BUT HAS DENIED A REQUEST FOR REPURCHASE OR REPLACEMENT. IT SEEMS UNREASONABLE THAT GM IS NOT WILLING TO ACCEPT RESPONSIBILITY FOR AN EXHAUST SYSTEM THAT DOES NOT FUNCTION PROPERLY AND CAN'T SEEM TO BE FIXED. I OBVIOUSLY DID NOT SIGN UP FOR THIS WHEN I PURCHASED A NEW VEHICLE. PLEASE SEE DEALER SERVICE RECORDS (ATTACHED).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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