Chevrolet Colorado Complaints

3,652 consumer complaints on file.

#11441982November 29, 2021
ELECTRICAL SYSTEM
WHILE DRIVING WITH THE RADIO AT A NORMAL VOLUMN THE VOLUMN ON THE RADIO WILL SPONTANEOUSLY TURN ALL THE WAY UP WITHOUT WARNING. IT IS EXTEREMLY DISTRACTING WHILE DRIVING AS YOU NEVER KNOW WHEN THIS IS GOING TO HAPPEN WHICH COULD RESULT IN AN ACCIDENT OR LOSS OF CONTROL OVE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442015November 29, 2021
STEERING
The power steering failed. Specifically, the Chevrolet dealer tells me the steering gear torque sensor failed. According to the dealer, the torque sensor can't be repaired. The whole steering gear assembly has to be replaced. The cost would be $2,066.29. I will have to pay a return core charge if I want to keep the failed part. Luckily, the steering gear torque sensor failed while I was stopped. However, I had to travel several blocks and make several turns before I could get off the road. Each turn required substantial effort and extra time and turning area. If traffic had been any heavier or going any faster, I could easily have been hit and had a serious accident while I tried to get my truck off the road. I can't imagine how dangerous it would have been if this had failed while I was traveling at a higher rated of speed. The dealer confirmed the torque sensor has failed and i have no power steering. No one has inspected my part yet. There was a recall of 60,000 vehicles in April 2021 of the Chevy Colorado model year one year earlier than my truck, 2015, for the exact same issue. There were no warning before the fail. As I sat idling, I suddenly got a message on the screen that i had a power steering problem and driving would be dangerous. That was the moment at which I had no power steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442016November 29, 2021
STEERING
When driving at both slow(less than 5mph) to 35mph the truck's power steering light and Stabilitrak lights on the dashboard lit up then the power steering itself turned off. Making it VERY difficult to drive and turn the vehicle. Once I was able to pull over I turned the engine off, removed the key and restarted the vehicle and the steering mechanism was back on and working. It did this twice to me so far and I am concerned about the safety of the vehicle due to the difficulty in steering when the power steering and Stabilitrak shut down. I have not had the vehicle inspected by the dealership/manufacture since I was told it is not a recall item that will be reimbursed and I would be charged the diagnostic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442024November 29, 2021
POWER TRAIN
My transmission suddenly failed while I was in drive, stopped, at a stop light. I had the transmission repaired. It was a sealed unit with nothing visible from the outside. I would have had to pay a substantial core charge to keep the failed unit, which I did not do so it was not inspected and is not available to my knowledge. My safety was put at risk because I could not move my vehicle in heavy afternoon rush hour traffic on a busy city street. The police did not respond. A tow truck took 50 minutes to arrive. My vehicle was in a traffic lane. My safety was put at risk because I had to direct on-rushing traffic around my vehicle by the light of my phone flashlight as darkness fell. My truck and I were at risk of being hit for at least twenty minutes before my arriving son and two kind strangers were able to stop traffic and push my vehicle onto private property. The problem was reproduced and confirmed by the certified Chevy technician who repaired my truck. The component was only inspected from the outside by the service tech who could not see any issues on the outside of the sealed transmission. There was no warning. My vehicle was in drive with my foot on the brake as I sat waiting for the light to change. When the light changed, I took my foot off the brake and depressed the accelerator pedal. The engine revved but there was no movement. I changed the gears from drive to park and back again several time with no effect. The reverse gear still worked but that did not help me in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441693November 26, 2021
POWER TRAIN
There is an uncontrollable shaking in the driveline when driving at low rpms regardless of speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441739November 26, 2021
UNKNOWN OR OTHER
Onstar has a Knowingly ongoing problem with there installed service in the truck. The features such as remote start, lock ,unlock ,lights, phone, All there features. Onstar corporate knows about this and for over a year I am getting absolutely nowhere with them to fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439771November 8, 2021
POWER TRAIN
The contact owns a 2017 Chevrolet Colorado. The contact stated while driving 50 MPH, the vehicle downshifted into first gear and failed to exceed 10 MPH. The contact stated no warning light was illuminated. The contact was able to drive to the residence at a slow speed. The contact took the vehicle to an independent mechanic and was unable to duplicate the failure. The contact stated that the failure was experienced for a second time on 11/8/2021. The contact stated that the transmission warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was 57,643.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439172November 3, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My radio volume goes nuts and the controls go unresponsive, The unit brings the volume up to max I can not hear emergency crews if they are using the siren. This also creates a safety issues as now I am taking my eyes off the road to try and stop the problem. The infotainment system is failing yes the truck is available for inspection. I have taken video of the problem and sent it to the dealer. The vehicle has not been inspected by police or insurance rep, as far as manufacturer as this truck has been back to the dealer more then 4 times I fell that would be the manufacture as they are certified by GM. GM knows that there is an issue with the infotainment system, not sure why they have not done a recall on this unit. No warnings are given before this happens. This problem first showed up when the truck had about 3,000 miles on it I bought the truck brand new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438327October 27, 2021
STEERING
While inspecting underneath vehicle trying to locate a squeak on the driver side I found that the steering system has a leaked down my tie rod boot. I did some research on why it would randomly leak and found that it previously had a recall on my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438108October 25, 2021
STEERING
While driving experienced loss of powering steering....was able to continue driving for approximately 15 miles but it was a struggle. Reached destination, parked vehicle then returned in about 10 minutes got in vehicle and everything regarding power steering was back to normal and all warning indicators were off. Prior to that warning indicators (various) were flashing indicating power steering issue. My dealership checked for recalls by VIN. Stated vehicle didn't fall under any recalls. There are 2 recalls for this vehicle for same issue ( 2016 & 2021). My experience is exactly what is described in those recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437985October 24, 2021
STEERING
Without warning, my power steering shut down while driving on a city street. Turning the vehicle became very difficult resulting in a significant safety issue. A Stabilitrack warning message came on at the same time the steering went out. It is my understanding that GM has known about this for several years but has not ordered any recalls for the 2016 model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437815October 22, 2021
STEERING
The vehicle’s power steering turns off while driving it. If you pull over and turn the vehicle off for a little bit upon turning it on again power steering will be restored and the warning will be gone. The problem is intermittent and does not provide any system codes when a code reader inserted. The issue is prominent and is a known recall for the 2015 models built in early 2015. Many owners of 2016 models have reported the same issue and the dealer has said the fix is replacing the steering rack but since there is no recall it is not covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437673October 21, 2021
STEERING
A few months ago, just as I was about to go into the mountains, my power steering went out. I was able to pull over into a turn out, it took all my strength to get the wheel turned. turned the ignition off for a few minutes and when I restarted the truck all was well. Went to dealer "bad battery" $250 later truck was ok for a couple months. Last week steering went out FOUR days in a row. Research shows that GM knows the problem is with an electrical connector in the steering assy. Dealer ship is 25 miles through the mountains. I feel a little uneasy about the trip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437676October 21, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
2017 Colorado All of a sudden I was just driving down the road going 55mph, and my truck shut off. No warning light just died completely. I almost got rear-ended by the car behind me. I could not start the truck back up at all. If I had been in construction zone someone could have seriously got injured or killed, Huge safety issue. I had the truck towed to the chevy dealer, it took the sever days to find out the issue. The wiring harness behind the motor, was rubbing on the fire wall, causing several wires to become exposed and short out. Dealer even if they put a new wiring harness back in it would have the same problem, based off where it is located. I trying to make sure no one gets killed and recall issued. I contacted chevy customer support they didn't seam interested is fixing a safety issue, no there problem after warranty are over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437558October 20, 2021
STEERING
The contact owns a 2016 Chevrolet Colorado. The contact stated while driving at an undisclosed speed while making a turn, the steering wheel locked in place, and a warning message illuminated on the instrument panel stating that the power steering was disabled. The contact was able to manually pull the vehicle over to the side of the road, waited a few minutes, and then restart the vehicle before continuing to drive to the residence. The contact stated that the failure persisted. The contact took the vehicle to an independent mechanic to have the vehicle inspected however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437232October 18, 2021
STEERING
I experience frequent loss of power steering while driving that almost caused an accident on the freeway. This happened consecutive days. Other times upon starting vehicle the alert of stabilizer track would turn on in the dashboard. I followed the manual instructions and it did not improve. There were days I could not use my vehicle at all leaving me to ask for a ride to places or being stranded, as well. I brought my vehicle to the chevy dealership today and they are going through my warranty of which I have to pay my deductible. I think this should be a recall and I should not have to pay out of pocket, especially since there is a large number of owners outside of the 2015 recall who are having the same issues. Please resolve this and make it so that the customer does not have to pay.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437056October 17, 2021
STEERING
I have had my 2016 Chevy Colorado Z71 now for almost a year. I keep loosing my power steering and stabilitrack while driving down the highway. I can turn the truck off for a few minutes and start it again then it is sometimes fine for a couple days or it just keeps going out. Was almost in serious accident from this issue. I have taken my truck in to my local Chevy dealer and said it needed some updates on the system, so they updated the system and it was fine for a couple days but the problem is still there, I keep loosing my power steering. They told me at was going to cost me $2000 to have it fixed. I do not see why I should have to pay that kind of money when it is clearly a safety issue that should of had a recall on. What can be done about the safety issue I am having with my truck?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436750October 14, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving the vehicle, the drivers information display in the dashboard changed from speedometer to radio information, the radio turned up, and on the infotainment unit; I could see it scrolling through channels. I pulled over and returned the settings to normal and as I pulled out, the system started trying to make phone calls through my connected phone. Additionally, while this was happening, it seemed that I had no other normal system sounds (i.e. blinker, seatbelt reminder, etc.) Later while driving on the same trip, the infotainment unit turned on my backup camera while driving and continued to change vehicle settings including reciting navigation directions from an earlier trip. Needless to say, this caused a fairly significant distracted driving scenario.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436534October 13, 2021
STEERING
General Motors is recalling over 60,000 Chevrolet Colorado and GMC Canyon pickup trucks from the 2015 model year to fix a faulty part within the power steering assembly that could cause the trucks’ power steering to stop working. If the power steering fails while the vehicle is in motion, the driver may suddenly need to exert more effort to steer the vehicle, which could increase the risk of a crash. This problem is especially pronounced at lower speeds, such as when maneuvering in a parking lot. A GM spokesperson told CR that the automaker is not aware of any crashes or injuries related to this recall. The problem is due to a poor electrical connection within the power steering system. If the power steering fails, drivers may also notice an illuminated warning light on the instrument panel and hear a warning chime. The problem may occur while driving or immediately after the vehicle has been started. GM dealers will replace the faulty part free of charge as soon as replacement parts become available. ABOVE IS A DETAILED REFERENCE. I AM EXPERIENCING THIS ON MULTIPLE OCCASIONS. EVEN THOUGH MY CAR IS EXPERIENCING THIS EXACT PROBLEM, “my car does not fall into the specified model for a recall”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436494October 12, 2021
STEERING
The power steering failed. There was no warning. This is the same vehicle year/make/model (2015 Chevy Colorado) that is impacted by a recall (16V054000) but apparently my specific truck was not part of the 2015 Colorado recall (according to GM)?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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