CAN-AM Ryker Complaints

134 consumer complaints on file.

#11387781January 12, 2021
WHEELS
I RECEIVED A RECALL NOTICE ON MY VEHICLE IN OCTOBER. THE EMAIL SAYS MY VEHICLE IS UNUSABLE UNTIL THE REPAIRS ARE PERFORMED AND I SHOULD NOT DRIVE IT. SINCE THEN, I HAVE REACHED OUT TO THE MANUFACTURER THROUGH PHONE AND EMAIL 4 TIMES. I HAVE TRIED TO ACCOMMODATE THE REPAIR TO THE BEST OF MY ABILITY BUT THE AMOUNT OF MONEY REQUIRED TO HAVE THE REPAIRS PERFORMED IS BEYOND MY MEANS. ACCORDING TO THE EMAIL I WAS SENT, THE DEFECT CAN CAUSE THE WHEELS TO FALL OFF. THIS HAS LEFT ME WITHOUT THE VEHICLE TO DRIVE FOR MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383352December 14, 2020
WHEELS:LUGS/NUTS/BOLTS/STUDS
TL* THE CONTACT OWNS A 2020 CAN-AM RYKER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE HEARD AN ABNORMAL CLUNKING SOUND COMING FROM THE FRONT PASSENGER'S SIDE WHEEL. UPON INSPECTION, THE CONTACT DISCOVERED THE LUG NUT HOLDING THE WHEEL WAS BARELY TIGHTENED AND COULD BE LOOSENED BY HAND. DESPITE THE NUT BEING TIGHTENED AFTER THE INITIAL FAILURE, THE FAILURE PERSISTED SHORTLY AFTER. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TRANSPORTED TO HIS RESIDENCE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354625September 12, 2020
WHEELS
FRONT RIGHT WHEEL (TIRE AND HUB) CAME OFF AT ABOUT 50MPH. THEN STRUCK ANOTHER MOTORCYCLE RIDER
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11352404August 31, 2020
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, WHEELS
SPITS GASOLINE AND CONTINUE TO READ FUEL FAULT! MY RIGHT WHEEL HAS BEEN MAKING A RATTLE NOISE SINCE THE RECALL INSTALL. BRAKES HAVE MADE NOISE SINCE PURCHASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329313June 17, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2019 CAN-AM RYKER. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR BRAKE LIGHT WAS INOPERABLE. ADDITIONALLY, THE VEHICLE REAR TAILLIGHTS AND BOTH FRONT HEADLIGHTS HAD WATER INSIDE OF THE HOUSING. THE CONTACT CONTACTED POWER MOTORSPORTS LOCATED AT 333 SW SUBLIMITY BLVD, SUBLIMITY, OR 97385, (503) 769-8888) WHERE A PENDING APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309051February 13, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2020 CAN-AM RYKER. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING ABOUT 25 MPH, THE PASSENGER'S SIDE FRONT WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE TAMPA BAY POWER SPORTS DEALER, LOCATED AT 13521 N FLORIDA AVE, TAMPA, FL 33613, WHERE THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE MIGHT HAVE STRUCK AN OBJECT THAT CAUSED THE FAILURE. THE MANUFACTURER DECLINED TO TAKE RESPONSIBILITY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282582November 27, 2019
STEERING
WHEN DRIVING AROUND 55 MPH THE VEHICLE SEEMS TO WANT TO DRIFT FROM ONE SIDE TO ANOTHER WHILE ON THE HIGHWAY. I DO HAVE THE VEHICLE IN ECO MODE FOR BETTER FUEL CONSUMPTION AND BETTER TRACTION CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266090October 4, 2019
WHEELS
ON SATURDAY (9/29/19) I NOTICED WHAT LOOKED LIKE A TINY SCRATCH ON THE WHEEL AXLE NUT OF THE LEFT, FRONT TIRE OF MY 2019 CAN-AM RYKER AFTER I WAS OUT RIDING FOR A FEW HOURS. I WASN'T REALLY ALARMED BUT PARKED IT IN MY GARAGE, AND WOUND UP NOT RIDING IT FOR THE NEXT FEW DAYS. THE FOLLOWING WEDNESDAY (10/02/19), I LOADED UP MY SADDLEBAG AND PERFORMED A PRE-CHECK JUST BEFORE I WAS HEADED OUT FOR A RIDE, AND NOTICED THAT THE SCRATCH HAD TURNED INTO A LARGE CRACK THAT WENT THROUGH THE WHOLE WHEEL NUT! IT WAS REALLY STRANGE BECAUSE I HADN'T RIDDEN IN A FEW DAYS SO I WASN'T SURE HOW THAT COULD'VE HAPPENED. NEEDLESS TO SAY, MY RIDING DAYS HAVE BEEN HALTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252786September 2, 2019
WHEELS
THE LEFT FRONT WHEEL NUT IS CRACKED ALL THE WAY THRU .I FOUND THIS DURING A PRE-RIDE CHECK.I BEGAN CHECKING THEM EVER SINCE I SAW A POST ABOUT THIS ISSUE ON A FORUM.THIS IS OBVIOUSLY A HUGE SAFETY CONCERN CONSIDERING THIS NUT HOLDS THE WHEEL ON THE BIKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252647September 1, 2019
WHEELS
THE NET THE HOLDS THE REAR WHEEL ON HAS CRACKED ALL THE WAY THROUGH. AFTER READING NUMEROUS COMPLAINTS ONLINE , I BEGAN CHECKING MINE EVERY TIME BEFORE I RODE. ON AUGUST 31ST 2019 WOW INSTALLING A DIFFERENT SEAT ON MY UNIT. I HAPPENED TO LOOK DOWN AND NOTICED THE CRACK IN THE WHEEL NUT. I TALK TO MYSELF I COULD HAVE BEEN KILLED IF I WENT IN WITHOUT WRITING TODAY THE WHEEL WOULD HAVE COME OFF. I IMMEDIATELY CALLED THE DEALER AND HAD THE TRANSPORTING BY FLATBED TRUCK TO THE NEAREST DEALER. I ALSO CONTACTED BRP BY EMAIL TO MAKE THEM AWARE OF THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246293August 25, 2019
WHEELS
THE NUT THAT HOLDS MY FRONT LEFT WHEEL ON IS CRACKED. MY BIKE ONLY HAS 1700 MILES ON IT. I NOTICED IT WHILE DOING A PRE CHECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244179August 15, 2019
WHEELS
I HAVE HAD MY 2019 RYKER SINCE EARLY JUNE. I HAVE HEARD ABOUT THE WHEEL LUG NUTS CRACKING AND NOW HAVE SEEN IT FIRST HAND ON MY REAR WHEEL. I HAVE LESS THAN 1000 MILES ON IT. MAJOR SAFETY ISSUE AND AS FAR AS I KNOW THEY AREN'T DOING ANYTHING TO FIX IT OTHER THAN REPLACING WITH SAME DEFECTIVE LUG NUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244244August 15, 2019
WHEELS:LUGS/NUTS/BOLTS/STUDS
TL* THE CONTACT OWNS A 2019 CAN-AM RYKER. BEFORE THE MOTORCYCLE WAS STARTED, THE CONTACT NOTICED THAT THE LUG NUT WAS FRACTURED. THE CONTACT STATED THAT THE MOTORCYCLE HAD ONLY ONE WHEEL IN THE REAR WITH A SINGLE NUT SYSTEM. THE MOTORCYCLE WAS TAKEN TO FREEDOM POWERSPORTS OF LEWISVILLE (1320 S STEMMONS FWY, LEWISVILLE, TX 75067) AND THEY OFFERED TO REPAIR IT UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,197.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241191August 1, 2019
WHEELS
THE NUT THAT HOLDS MY BACK WHEEL ON IS CRACKED. MY BIKE ONLY HAS 100 MILES ON IT. I NOTICED IT WHILE DOING A PRE CHECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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