Cadillac STS Complaints

430 consumer complaints on file.

#11269738October 20, 2019
UNKNOWN OR OTHER
SUDDENLY LOST NAVIGATION SYSTEM, WHICH ALSO SHUT DOWN CLOCK AND OTHER APPLICATIONS WITHIN THAT SYSTEM. HAD IT CHECKED OUT AT TWO DIFFERENT DEALERS, THEY WERE UNABLE TO FIND THE PROBLEM. CALLED GM CUSTOMER CENTER AND WAS TOLD THIS IS A LONG STANDING PROBLEM, SOMETHING TO DO WITH THE UNIT BEING UNABLE TO SYNCHRONIZE WITH NEW SATELLITES FOR GPS. WROTE TO GM HQS, OT A REPLY BACK THAT "IT WAS BEING WORKED", WITH NO EXPECTED DATE FOR A FIX. AFTER DOING ADDITIONAL RESEARCH, FOUND THIS ISSUE HAS INDEED BEEN HAPPENING TO THIS AND SIMILAR CADILLAC SERIES VEHICLES; AND THAT GM HAS NO PLAN FOR A FIX. I BELIEVE THIS IS A SAFETY ISSUE AS IT OCCURS RANDOMLY AND IN IN THE WRONG LOCATION AND WRONG SITUATION COULD SUFFICIENTLY DISTRACT DRIVER TO CAUSE AN ACCIDENT. AT THE LEAST GM SHOULD BE NOTIFYING OWNERS OF THE PROBLEM AND POTENTIAL HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257409September 23, 2019
AIR BAGS
THE SERVICE AIRBAGS WARNING APPEARED ON MY CAR. IT WAS JUST PARKED FOR 2 DAYS AND WHEN I GOT IN IT TURNED ON. THIS IS A COMMON ISSUE THAT HAS OCCURRED WITH MULTIPLE PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255603September 16, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
IT JUST STARTED MAKING A LOUD KNOCKING NOISE, AND IT DOSENT GO NO FASTER THAN 40MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253511September 5, 2019
SERVICE BRAKES, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2009 CADILLAC STS. WHILE DRIVING APPROXIMATELY 15 MPH, THE TRACTION CONTROL FAILED AND THE ABS WARNING INDICATOR ILLUMINATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE CONTINUED MOVING FORWARD. THE CONTACT CRASHED THE FRONT DRIVER'S SIDE OF THE VEHICLE INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO RIMROCK CADILLAC GMC (LOCATED AT 840 SHILOH RD, BILLINGS, MT 59106, (406) 651-5000). THE DEALER DIAGNOSED THAT THE TRACTION CONTROL NEEDED TO BE SERVICED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11244847August 19, 2019
SERVICE BRAKES, ENGINE, STEERING
THE VEHICLE INTERMITTENTLY LOSES ENGINE/ ELECTRICAL POWER WHILE DRIVING. WHEN THE POWER LOSS OCCURS, BRAKES AND STEERING LOSE PROPER FUNCTIONALITY CREATING A THREAT TO THE DRIVER AND PASSENGERS AS WELL AS OTHER MOTORISTS. THE VEHICLE THEN IS UNRESPONSIVE TO THE PROPER STARTING PROCEDURE. RESTARTING THE VEHICLE IS INCONSISTENT. IT MAY START IMMEDIATELY UPON COMMAND OR IT MAY CAUSE A THEFT PROCEDURE TO INITIATE. THE VEHICLES DIC WILL POSSIBLY SHOW THE FOLLOWING PROMPTS JUST BEFORE THE SHUTDOWN FAILURE OCCURS; SERVICE VEHICLE SOON, SERVICE STABILITY SYSTEM SOON, SERVICE A/C SYSTEM SOON. DURING THE SHUTDOWN FAILURE, NO ELECTRICAL COMPONENTS ARE OPERABLE BUT POWER IS STILL AVAILABLE TO THE CAR ALLOWING THE DIC TO PROMPT 'NO FOB DETECTED' OR 'THEFT ATTEMPTED' AND THE FOB WILL INTERMITTENTLY ALLOW YOU TO SEND LOCK/ UNLOCK COMMANDS DURING THE SHUTDOWN FAILURE. THE FAILURE HAPPENS IN ANY SCENARIO AND IS INTERMITTENT IN THE ASPECT OF NO FAILURE OCCURS FOR A WEEK OR 5 FAILURES OCCUR IN A DAY. I CANNOT DETERMINE WHEN THE FAILURES BEGAN HAPPENING CONSIDERING I PURCHASED THE VEHICLE USED WITH 155000 MILES AND THE FAILURES HAVE BEEN HAPPENING SINCE DAY 3 OF MY OWNERSHIP. THE VEHICLE IS CURRENTLY AT A MIDLAND MICHIGAN CADILLAC DEALERSHIP BEING DIAGNOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244766August 18, 2019
FUEL/PROPULSION SYSTEM
MY FUEL HAND IS ALWAYS INACCURATE. WHEN IT GET CLOSE TO THE 1/8TH MARKER THE ENGINE COMPLETELY TURNS OFF DUE TO LACK OF FUEL. FROM MY UNDERSTANDING MY VEHICLE HAS ALREADY BEEN TAKEN IN FOR ALL RECALLS BUT THIS PROBLEM HAS NOT BEEN FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235027July 26, 2019
FUEL/PROPULSION SYSTEM
LEAKS FUEL IF YOU FILL THE TANK TO CAPACITY. THIS WAS AN EARLIER RECALL, EXACT SAME THING HAPPENING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234281July 23, 2019
ELECTRONIC STABILITY CONTROL (ESC)
AFTER DRIVING CAR AND SHUTTING IT OFF AND TRYING TO START IT UNLESS THEN 2 HOURS OF SHUTTING CAR OFF CAR WILL NOT START UNLESS UNHOOKING THE BATTERY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232841July 17, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WAS DRIVING LOW BEAM LIGHTS WENT OUT SMELLED WIRES BURNING LEFT SIDE WIRE HARNESS WAS MELTING I WAS ON MY WAY HOME ON HIGHWAY 51 NORTH AT AROUND D 10:45 IN THE EVENING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231527July 13, 2019
VEHICLE SPEED CONTROL, STEERING, FUEL/PROPULSION SYSTEM
CERTAIN TIMES WHILE DRIVING, THE TRACTION ASSIST COMES ON, AND ALL POWER IS LOST TO THE ENGINE. LIGHTS ARE STILL ON, CAR IS STILL ON, BUT GAS DOES NOT ACCELERATE AND CAR IS HARD TO STEER. I HAVE HAD TO PULL OVER 6 TIMES IN THE LAST FEW MONTHS, TURN THE CAR OFF, RESTART AND HOPE IT DOES NOT HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230433July 9, 2019
AIR BAGS, UNKNOWN OR OTHER
AIR BAG ALERT SAYS SERVICE AIR BAGS THIS SHOULD BE COVERED AS MANY OF THESE BAGS HAVE BEEN RECALLED. SECOND PROBLEM: WHEN TURNING OFF THE IGNITION, IT KEEPS DINGING AND SAYS PUT CAR IN PARK EVEN THOUGH IT IS IN PARK. THIS DINGING NOISE LASTS MAYBE 10 SECONDS TO A MINUTE. SOMETIMES SHIFTING OR PUTTING FOOT ON BRAKE AGAIN STOPS THE DINGING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205387May 2, 2019
AIR BAGS
TAKATA RECALL -AIRBAG LIGHT COMES ON AND GOES OFF ON MY 2005 CADILLAC STS.. I AM AFRAID TO DRIVE MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203237April 23, 2019
AIR BAGS
ON MY WAY HOME TODAY THE SERVICE LIGHT AIRBAG COME ON STATING THAT THE AIRBAG NEEDS TO BE SERVICED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189889March 19, 2019
AIR BAGS, FUEL/PROPULSION SYSTEM
PUMP IS GOING OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182836February 27, 2019
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, POWER TRAIN
TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED AND SPUTTERED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CATALYTIC CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. WHILE THE VEHICLE WAS BEING SERVICED, THE MECHANIC DISCOVERED THAT THE REAR TOW DIFFERENTIAL WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. WOODWORTH CADILLAC (339 N. MAIN STREET, ANDOVER, MA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182238February 25, 2019
ENGINE, SUSPENSION, UNKNOWN OR OTHER
PURCHASED 2006 CADILLAC STS BUILT ON JUNE 21 2005 LAST DAY OF 2005 MODEL. CAR HAS HAD ALL THE ISSUES THAT 22005 VEHICLE HAD. JUNE 23RD 2005 WAS FIRST DAY OF PRODUCTION. AT EVERY CORNER VIN # ARE NOTED HOWEVER FOR THIS MODEL THE BUILD DAYS WHICH NOTED BY CADILLAC ARE THE IMPORTANT FACTORS. I DON'T THINK COINCIDENCE THAT I'VE BEEN COMPANLING TO CADILLACAND ASKING FOR HELP WITH ZERO HELP. CATALYTIC CONVERTER WAS EXTENDED WARRANTEE FOR 200000 AND 12 YEARS HOWEVER CADILLAC ALWAYS SAYS VIN EVEN THOUGH DATES ARE THE ONLY THING NOTED. I HAVE CALLED AND E,AIL FOR 3 YEARS. MY CAR IS OFF ROAD AND THEY HAVE REFUSED TO LOOK AND EVEN IF I PAID THEY WOULDN'T GUARANTEE THEY WOULD EVEN LOOK AT THE ISSUES. MY CAR IS IN ABSOLUTE LIMBO NEITHER A 2006 OR 05 OR WHATEVER. THEY HAVE REFUSED EVERY STEP EVEN THOUGH IT WAS BASED ON RECALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180212February 15, 2019
ENGINE
TL* THE CONTACT OWNS A 2008 CADILLAC STS. WHILE DRIVING 65 MPH ON THE HIGHWAY, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WENT TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DIAGNOSED; HOWEVER, THEY TURNED OFF THE CHECK ENGINE INDICATOR. THE CONTACT ALSO STATED THAT THE TIMING CHAIN MALFUNCTIONED AND THE VEHICLE COULD NOT EXCEED 25 MPH. THE FAILURE PRODUCED ERROR CODES 08, 09, 16, 17, 18, AND 19. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179869February 13, 2019
WHEELS
NEW TIRES FAILED ON BLACK ICE. NOT HAVE TRACTION FOR CONDITION OF ROAD. TIRES DESIGNED FOR SUMMER ONLY. LIKE SNOW TIRES FOR WINTER ONLY. VEHICLE WENT INTO ONCOMING LANE, HIT ON SIDE, SPUN. - AND CAR TRUNK DEMOLISHED - CAR STILL RAN. BUT BUSTED EXHAUST AND CATALYTIC CONVERTER. FLAT TIRE, REAR DOOR JAMMED ON ONE SIDE. NO OTHER CARS DRIVING SAME SECTION HAD A PROBLEM. NO MAJOR PHYSICAL INJURIES TO EITHER VEHICLE... HOPEFULLY. JUST MENTAL ONES. FIGURE VEHICLE MFG SHOULD HAVE SENT OUT NOTICE. AND TIRE COMPANY NOT SELL SUCH TIRES TO SENIORS. AND TIRE STORE SHOULD NOT SELL THEM UNLESS FOR RACE TRACK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11172321January 26, 2019
ELECTRONIC STABILITY CONTROL (ESC)
MY HUSBAND BACKED INTO A POST AND IT LUNCHED HIM FORWARD, AS FAR AS THE BRAKES WEREN'T WORKING. HE ENTER A BUILDING THANK GOD NO ONE WAS HURT. HE WAS IN A PARKING LOT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11171907January 24, 2019
SEATS, AIR BAGS:ON-OFF SWITCH ASSEMBLY
TL* THE CONTACT OWNS A 2007 CADILLAC STS. THE CONTACT STATED THAT WHEN AN OCCUPANT WAS SEATED IN THE FRONT PASSENGER SEAT, THE PASSENGER SIDE AIR BAG SENSOR DID NOT ILLUMINATE. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME SYMPTOM AS LISTED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE PASSENGER SEAT SWITCH MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT WAS NOT ABLE TO ASSIST. THE FAILURE MILEAGE WAS 169,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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