Cadillac SRX Complaints (2005)

122 consumer complaints on file.

#11719631February 21, 2026
POWER TRAIN, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
When I start the car and place it into reverse (from its parking spot) and let it idle backwards about 12-18 ft, it abruptly comes to a halt and makes a hard thump noise. If I then shift it into drive and allow it to idle forward, it will barely idle upto about 6-8 feet. I am hearing a plethora of different things and have not been able to drive it since October, 2025. I need help, please.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490414October 22, 2022
ELECTRICAL SYSTEM
brought car to shop and after 3 months trying to figure out problem gave up. I towed it to dealership and after another month finally said car proved to be a mystery but extensive damage due to water leakin the rear shorting out entertainment module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457183March 17, 2022
UNKNOWN OR OTHER
I noticed this car has several recalls that were never corrected on my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360681September 23, 2020
AIR BAGS, UNKNOWN OR OTHER
WHEN IT RAINS WATER LEAKS FROM THE TOP OF THE VEHICLE AND LEAKS INSIDE THE CAR THROUGH A PLASTIC PIECE THAT SAYS AIR BAG AND IN THE REAR WATER LEAKS IN AND FILLS UP WHERE THE JACK IS LOCATED AND I'M AFRAID THAT THE AIRBAG WILL NOT WORK PROPERLY WITH THE WATER LEAKING INTO IT WHEN IT RAINS OR I GO THROUGH THE CAR WASH. ALSO THE REAR AXLE MOUNT IS BROKE AND IT CAUSE THE VEHICLE TO MAKE A LOT OF NOISE AND I'M HOPING THE REAR END DOESN'T COME OFF WHILE I'M DRIVING BECAUSE IT WILL DEFINITELY CAUSE A WRECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308709February 12, 2020
UNKNOWN OR OTHER
TIMING CHAIN LEAKING OIL. STATIONARY SAW OIL IN DRIVEWAY NOISE IN FRONT WHILE DRIVING TURNED OUT TO BE 2 STRUTS NEED REPLACEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300818January 21, 2020
UNKNOWN OR OTHER
REAR TRUNK DON'T LOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288106December 10, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
MAKING A LEFT HAND TURN ONTO MY WORK PARKING LOT, APPLIED BRAKES TO PULL INTO MY PARKING SPACE AND I HEARD A TERRIBLE GRINDING/SHUDDERING NOISE AND THE BRAKE PEDAL WENT TO THE FLOOR. I DIDN'T THINK I WAS GOING TO BE ABLE TO STOP WITHOUT HITTING THE CONCRETE WALL. THE CAR FINALLY STOPPED AND THEN I SAW THE "SERVICE STABILITY SYSTEM" APPEAR ON THE DRIVER INFORMATION CENTER. SINCE I JUST PURCHASED THIS VEHICLE USED I LOOKED THIS UP AND IT APPEARS THIS "SHOULD" HAVE BEEN CONSIDERED AS A RECALL GM NEEDS TO MAKE BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257426September 23, 2019
ELECTRONIC STABILITY CONTROL (ESC)
AT RANDOM TIMES, WHILE ACCELERATING THE TRACTION ENGAGE MESSAGE WILL APPEAR AND THE CAR WILL NOT ACCELERATE FOR 2--3 SECONDS. VERY DANGEROUS. THE LAST TIME IT HAPPENED WAS WHEN I WAS TRYING TO MAKE A LEFT TURN IN A BUSY INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230546July 9, 2019
ENGINE
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE ATTEMPTING TO ACCELERATE AFTER A COMPLETE STOP, A LOUD VIBRATION/RUMBLE EMITTED FROM UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO COVERT CADILLAC BUICK GMC (11750 RESEARCH BLVD, AUSTIN, TX 78759, (512) 583-3000), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205033May 1, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
THE CAR HAS A REAR LEAK THAT BUILDS UP IN THE TRUCK AND HOLDS WATER THERE WHERE THE JACK IS LOCATED WHICH IS NOW STUCK TO THE CARPET AND LOTS OF MOVEMENT IN THE REAR END OF THIS VEHICLE IS DEFECTIVE AND NEED TO HAVE A RECALL ON BOTH OF THESE ISSUES ALONG WITH THE REAR TRUNK NOT LOCKING OR REAR WINDSHIELD WIPERS NOT WORKING AT ALL AND COULD BE FROM THE WATER LEAKING INTO IT FROM THE REAR SOMEWHERE THAT NEEDS A RECALL ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162460December 19, 2018
ELECTRICAL SYSTEM
LEFT FRONT TURN SIGNAL KEEPS GOING OUT. 5 TIMES SINCE OWNING THE CAR. REPAIR COSTS TO CHANGE BULB $250. HAPPENS WITH OUT WARNING. CADILLAC HAS NO FIX FOR PROBLEM. NEED TO BE A RECALL, AND SOLUTION TO PROBLEM. HAPPEN WHEN CAR IS IN MOTION, WHEN TURN SIGNAL IS USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139487October 10, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2005 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 45 MPH, A SECOND VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT LOST CONTROL OF THE STEERING AND CRASHED HEAD ON INTO AN ONCOMING SEMI TRUCK. THE CONTACT'S VEHICLE WAS DESTROYED AND THE FRONT END WAS SEVERELY DAMAGED; HOWEVER, THE AIR BAGS DID NOT IMMEDIATELY DEPLOY. THE CONTACT INDICATED THAT THE AIR BAG DEPLOYED MOMENTS AFTER THE COLLISION OCCURRED. THE DRIVER SUSTAINED FACIAL LACERATIONS AND CONTUSIONS ALONG WITH CONTUSIONS AND ABRASIONS TO THE ARMS, LEGS, AND TORSO. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 152,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11133340October 4, 2018
ENGINE, POWER TRAIN, STEERING
'TAKATA RECALL' WHEN I WAS DRIVING MY DASH, STEREO AND LIGHTS STARTED TO FLICKER AND ALL THE ELECTRICAL COMPONENTS WERE NOT WORKING. THEN. I TRIED CHANGING LANES ON THE INTERSTATE TO EXIT BUT LOST POWER STEERING. IT WAS VERY DANGEROUS AT THOSE HIGH SPEED!. I WAS ABLE TO PULL OFF BEFORE MY CAR COMPLETELY DIED.. IT TOOK A WHILE FOR IT TO TURN BACK ON BUT ONCE IT DID THE CAR WAS NOT WORKING PROPERLY, SUCH AS THE TEMP AND GAS GAUGE, TRACTION CONTROL WAS NOT WORKING AND LIGHT WAS LIT ON DASH. POWER STEERING WASN'T WORKING, AND THE TRANSMISSION WAS SHIFTING WEIRD. I TOOK IT IN TO THE GM DEALERSHIP AND WAS TOLD IT WAS THE 'ECM THAT WENT BAD' AND IT WASN'T COMMUNICATING WITH THE REST OF THE VEHICLE PROPERLY. IT WAS ABOUT 900$ IN TOTAL WITH THE TOWING AND 'DIAGNOSE AND FIX'. IT WAS FIXED BUT EXACTLY 6 MONTHS LATER IT HAPPENED AGAIN WHILE DRIVING, I HAD TO PULL OVER. WENT BACK AND HAD TO PAY LIKE 400$ MORE TO GET IT 'FIXED' AGAIN AND THAT ONLY LASTED 1 MONTH. SO NOW WE TOOK IT TO THE CADILLAC DEALERSHIP AND THEY LOOKED AT IT AND COUKDNT TELL ME WHY IT WAS HAPPING OTHER THEN THEY THINK IT WAS THE 'ECM REPLACEMENT THAT WERE BAD'. SO NOW I WILL HAVE TO PAY 950$ FOR THAT STEALERSHIP FOR THE DIAGNOSIS AND TO REPLACE THE ECM. WITH THEM THEY SAID THEY HAD A LIFETIME WARRANTY ON PARTS AND LABOR WITH IS WHY WE WENT THERE. BUT STILL ALL THAT MONEY PAID FOR A DEFAULT OF CADILLAC. THEY NEED TO RECALL IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129886September 17, 2018
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE AND AN INTERMITTENT FAILURE REGARDING THE REAR SUSPENSION. IN ADDITION, THE REAR OF THE VEHICLE SWAYED BACK AND FORTH. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE REAR DIFFERENTIAL FAILED, WHICH CAUSED DIFFICULTY WHEN TURNING THE VEHICLE IN EITHER DIRECTION AT LOW OR HIGH SPEEDS. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING APPROXIMATELY 35 MPH ON THE HIGHWAY, THE REAR OF THE VEHICLE SWAYED IN BOTH DIRECTIONS. AS A RESULT, THE VEHICLE SPUN OUT OF CONTROL ACROSS FOUR LANES OF TRAFFIC AND CRASHED INTO A MEDIAN. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A HEAD INJURY, NECK AND BACK PAINS, AND HEADACHES. THE FRONT PASSENGER SUSTAINED A SPRAINED LEFT THUMB, AND NECK AND BACK PAINS. THE REAR PASSENGER SUSTAINED BACK AND MUSCLE PAINS, AND FEET INJURIES. ALL THE OCCUPANTS RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED BY THE POLICE TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE CRASH. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11084782April 12, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED AND THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081943March 29, 2018
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING OUR 2005 CADILLAC SRX A SERVICE STABILITY SYSTEM ERROR MESSAGE APPEAR ON CONSOLE DISPLAY SCREEN ALONG WITH TC AND ABS LIGHT COMING ON THE DASH. VEHICLE'S BRAKE SYSTEM BEGINS TO WORK ON ITS OWN FOR NO APPARENT REASON (NO ICE, SNOW, RAIN OR GRAVEL). VEHICLE NEEDS TO COME TO A COMPETE STOP, SOMETIMES SHUT THE VEHICLE COMPLETELY DOWN AND RESTART TO GET THE TC AND ABS LIGHT TO GO OUT ON THE DASH. THIS HAS HAPPENED 3 TIMES IN THE LAST FEW WEEKS. NOT SAFE TO DRIVE. ANY ASSISTANCE WOULD BE HELPFUL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080019March 18, 2018
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE STABILITY SYSTEM CODE COMES ON REAR WHEELS LOCK UP AFTER MAKING LOUD GRINDING NOISE, FIRST TIME I HAD IT TOWED TO DALE EARNHARDT CADILLAC DEALERSHIP THEY FOUND NOTHING WRONG. IT NOW DOES IT WHEN I TURN RT OR WHEN DRIVING STRAIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078839March 13, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TURNING RIGHT OR LEFT OCCASIONALLY ''' SERVICE STABILITY SYSTEM '' WARNING COMES UP...STABILIZING ENGAGE CAUSING VEHICLE TO COME TO GRINDING STOP.........THIS HAPPENS WHILE VEHICLE IS MOVING.....'''STARTING ENABLED'' ''REMOVE KEY'' COMES ON ....CANNOT REMOVE KEY IMMEDIATELY ...MUST JUNGLE KEY SEVERAL TIMES THEN REMOVE IT... THIS HAPPENS BEFORE VEHICLE IS STARTED.... ON CITY STREETS....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052115December 3, 2017
ELECTRONIC STABILITY CONTROL (ESC)
STABILITY CONTROL SYSTEM ENGAGES DURING NORMAL DRIVING AND DRY, LEVEL, LOW-SPEED CONDITIONS SUCH AS PULLING ONTO HIGHWAY FROM A STOP. THIS HAS OCCURRED THREE TIMES, IN EACH INSTANCE STARTING FROM A DEAD STOP TO MAKE A TURN. WHEN THE SYSTEM ENGAGES THE DRIVER HAS LITERALLY NO CONTROL OVER THE VEHICLE - BRAKES ENGAGE ABS WITHOUT DRIVER INPUT, ENGINE POWER IS SUDDENLY REDUCED, AND VEHICLE IS BROUGHT TO AN IMMEDIATE CRAWL AND THEN STOP, UNTIL IT DISENGAGES. THUS FAR I'VE BEEN FORTUNATE ENOUGH THAT THIS HAS NOT OCCURRED WHERE ANY ONCOMING TRAFFIC HAS POSED A THREAT OF COLLISION, BUT THE POTENTIAL FOR A MAJOR ACCIDENT IS OBVIOUS. RESEARCHING THIS ISSUE ONLINE INDICATES THAT IT IS NOT AN UNCOMMON EXPERIENCE WITH THIS VEHICLE, AND REPORTED DEALER RESPONSES ARE NOT ENCOURAGING. AN ELECTRONIC SAFETY SYSTEM SHOULD BY DEFINITION NOT BE A LETHAL THREAT; THERE APPEARS TO BE NO PROTECTION AGAINST A HARDWARE/FIRMWARE FAILURE MODE CAUSING UNWARRANTED AND WHOLLY UNPREDICTABLE DEPLOYMENT OF THE SYSTEM WITH VERY HIGH RISK OF CAUSING COMPLETE LOSS OF CONTROL OF THE VEHICLE. HOW IS IT POSSIBLE THAT I READ DOZENS AND DOZENS OF REPORTS OF THIS ISSUE WITHOUT THERE HAVING BEEN A RECALL? I GRANT THAT MY VEHICLE HAS 185K MILES...BUT COMPETENT ENGINEERS KNOW HOW TO DESIGN S/W THAT WOULD DISABLE THE STABILITY CONTROL IF ANY FAULT IS DETECTED, IE STEERING POSITION SENSOR, YAW SENSOR, ECM. IT'S STAGGERING TO IMAGINE THAT A FEW LINES OF CODE COULDN'T BE ADDED DOING JUST THAT, INSTEAD OF ALLOWING THE SYSTEM TO DEPLOY AT WILL WHEN NO VALID CONDITIONS EXIST. I CAN TELL YOU THAT IT'S A DESPERATELY DANGEROUS SITUATION TO SUDDENLY FIND YOURSELF FACING, AND THEN READ REPORT AFTER REPORT OF DEALER SERVICE BLINDLY REPLACING SENSORS AND MODULES AT VERY HIGH COST TO THE VEHICLE OWNER WITHOUT RESOLVING THE PROBLEM BECAUSE 'WE DON'T REALLY KNOW WHAT CAUSES IT'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043134November 3, 2017
STEERING, SUSPENSION, WHEELS
MY 05 CADILLAC SRX HAVE A SERIOUS SAFETY ISSUE IN THE FRAME WHERE AS A METAL PICE ON LEFT AND RIGHT FRONT HAVE ROTTED ALL THE WAY THROUGH. I HAVE PICTURES OF THE PROBLEM. I NEED SOMEONE TO HELP ME BECAUSE NO CAR SHOULD HAVE THIS PROBLE WITH ONLY 80 THOUSAND MILES ON IT. HOW CAN I SEND THE PICTURE TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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