Cadillac DTS Complaints

527 consumer complaints on file.

#11006408July 19, 2017
ENGINE
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE OPERATING THE VEHICLE, THE ODOR OF BURNING OIL WAS PRESENT. WHILE PARKED, THE CONTACT NOTICED OIL LEAKING UNDER THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER (BUD DAVIS CADILLAC LOCATED IN MEMPHIS, TENNESSEE) WHERE IT WAS DIAGNOSED THAT THE ENGINE GASKETS AND SEALS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11002712July 2, 2017
SERVICE BRAKES
THE BRAKE LINES IN MY 2009 CADILLAC DTS ARE COMPLETLY CORRODED,TO THE POINT THAT THEY ARE LEAKING AND NEED TO BE REPLACED. I NEVER EXPECTED TO SEE PLAIN STEEL BRAKE LINES IN A CADILLAC, THEY SHOULD HAVE BEEN STAINLESS STEEL AT A MINIMUM. IN MY OPINION THIS IS A SAFETY HAZARD AND SHOULD BE ADDRESSED. THE EXHAUST SYSTEM IS STAINLESS STEEL AND IS NOT NEEDED TO STOP THE CAR. I BET HONDA HAS STAINLESS STEEL BRAKE LINES. NO WONDER THAT MORE AND MORE PEOPLE ARE BUYING FOREIGN CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001683June 27, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE CONTACT INDEPENDENTLY REPLACED THE RELAY SENSOR AND THE VEHICLE STARTED. IN ADDITION, WHILE DRIVING 55 MPH, THE ENGINE POWER AND BRAKES FAILED, AND THE STEERING WHEEL SEIZED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (RUDDELL AUTO, LOCATED ON 110 S GOLF COURSE RD, PORT ANGELES, WA, 98362) WHERE IT WAS DIAGNOSED THAT THE RELAY FUSE BOX AND PANEL MELTED AND NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001725June 27, 2017
ELECTRICAL SYSTEM
THERE WAS A RECALL ON THIS IGITION SWITCH BEFORE. THE IGITION SWITCH IS NOT LOCKING AND SO IS THE STEERING WHEEL. MY VEHICLE WAS STATIONARY WHEN I DISCOVER THIS. I'M AFRAID THIS MAY CAUSE OTHERS ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993996June 8, 2017
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE EXTERIOR BRAKE LIGHTS FAILED WITHOUT WARNING. NINE MONTHS PRIOR, THE BRAKE LIGHTS WERE REPLACED FOR THE SAME FAILURE. THE VEHICLE WAS TAKEN TO CREST CADILLAC WHERE THE FAILURE WAS NOT DIAGNOSED; HOWEVER, THEY STATED THE BRAKE LIGHT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993359June 6, 2017
UNKNOWN OR OTHER
THE FACTORY INSTALLED OPTIONAL GLASS SUNROOF OF 2005 CADILLAC DEVILLE DTS SPONTANEOUSLY "EXPLODED" AND SHATTERED. BROKEN GLASS RAINED DOWN INSIDE THE VEHICLE AND OVER THE BACK OF THE VEHICLE ON TO THE ROADWAY BEHIND WHILE TRAVELING STRAIGHT OVER A UNCROWDED HIGHWAY AT 62 - 63 MPH APPROXIMATELY AT 6:30 AM ON 6/2/17. SUNROOF WAS CLOSED. THE INTERIOR SUN SHADE WAS OPEN. EXTERIOR TEMPERATURE WAS ABOUT 60F. INTERIOR TEMPERATURE WAS ABOUT 75F. THE CAR HAS APPROXIMATELY 103,500 MILES ON IT. THERE WAS NO PREVIOUS DAMAGE TO SUNROOF OR INDICATIONS OF PRIOR DAMAGE TO THE SUNROOF. THERE WAS NO SOUND OF CRACK LIKE WHEN ROCK HITS THE WINDSHIELD OR SOUND OF OBJECT HITTING THE CAR OR SUNROOF PRIOR TO THE "BANG!" AS THE SUNROOF EXPLODED. TRAFFIC WAS LIGHT ON DIVIDED HIGHWAY AND WERE NO TRUCKS IN AHEAD, OR CARS VERY NEARBY. IT WAS AN UTTERLY UNEVENTFUL AND NON-EXTREME DRIVE IN TERMS OF SPEED, TEMPERATURES, TRAFFIC VOLUME, OR OPERATION. CRUISE CONTROL WAS SET. THE REAR EDGE OF GLASS REMAINING IN THE FRAME APPEARS TO BE BENT UPWARD WHETHER FROM THE EXPLOSION OR THE AIR PRESSURE AFTER I HAVE NO IDEA. SUBMITTED AS A GLASS CLAIM TO MY INSURANCE COMPANY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10991355May 24, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT STATED THAT THERE WAS AN INTERNAL LEAK IN THE VEHICLE, BUT WAS UNCERTAIN OF ITS ORIGIN AND WHAT PART WAS AFFECTED FROM THE FAILURE. THERE WAS A PRESENCE OF A CONSTANT INTERMITTENT FLUID LEAK. THE DEALER (MEDINA AUTO MALL 3205 MEDINA RD, MEDINA, OH 44256 (877) 424-0881) WAS NOTIFIED AND INSPECTED THE VEHICLE, BUT DID NOT PROVIDE A SPECIFIC DIAGNOSIS. THE VEHICLE WAS ALSO INSPECTED BY AN INDEPENDENT MECHANIC. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V553000 (ELECTRICAL SYSTEM). THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER HAD A REPAIR SOLUTION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985984May 16, 2017
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED WHILE DRIVING, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 78,276.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985107May 12, 2017
ELECTRICAL SYSTEM:WIRING, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT HAD TO RESET THE LIGHT SWITCH BY FLIPPING THE SWITCH BACK AND FORTH FOR THE LIGHTS TO ILLUMINATE. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN AT NIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A BULB OR WIRE CAUSED THE HEADLIGHTS TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983729May 5, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT THE CHECK BATTERY/RECHARGE SYSTEM INDICATOR ILLUMINATED. THERE WAS ALSO A BURNING ODOR AND SPARKS PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10980059April 24, 2017
ELECTRICAL SYSTEM
FUEL PUMP RELAY OVERHEATED TO THE POINT OF MELTING CAUSING IRREPARABLE DAMAGE TO THE RELAY AND THE FUSE BLOCK LOCATED INSIDE THE PASSENGER CABIN UNDER THE BACK SEAT OF THE VEHICLE CREATING A POTENTIAL FIRE HAZARD. VEHICLE WAS IN MOTION ON A CITY STREET WHEN FAILURE OCCURRED CAUSING LOSS OF ALL POWER STEERING AND BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980310April 24, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I WAS BACKING MY CAR OUT OF MY DRIVEWAY, AS I BACKED ONTO THE ROAD,THE CAR SUDDENLY QUIT RUNNING. I TRIED RESTARTING IT,BUT IT WAS COMPLETELY DEAD...I HAD TO CALL A TOW TRUCK AND THE CAR WAS TAKEN TO A LOCAL CADILLAC DEALER..WHEN I WENT TO THE DEALER THE FOLLOWING DAY,I WAS INFORMED THAT THE FUSE BOX UNDER THE REAR SEAT HAD SHORTED OUT...I WAS TOLD THERE WAS NOT ANY RECALLS ON THE FUSE BOX THAT THEY NEW OF..I WAS TOLD A NEW FUSE BOX AND ASSOCIATED COSTS WOULD RUN $716.00, I HAD NO CHOICE BUT TO HAVE THE REPAIR WORK DONE.. THE FUSE BOX COST ALONE WAS OVER $400.00. MY CAR HAD 48,000 MILES ON IT WHEN THIS OCCURRED..I HAVE HAD MANY CARS IN MY TIME AND NEVER HAD A FUSE BOX SHORT OUT..IF THIS OCCURRED ON A HIGHWAY,I WOULD HAVE LOST P/S,,P/B ECT. AND THE RESULTS COULD HAVE BEEN FATAL...GM IS AWARE OF THIS,BUT TO MYKNOWLEDGE HAS NOT ISSUED A RECALL.INCIDENTLY ,THE DEALERSHIP HAD FUSE BOXES IN STOCK......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966567March 17, 2017
ENGINE
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THERE WAS A PROGRESSING OIL LEAK WITHOUT WARNING. THE DEALER INDICATED THAT THEY WOULD NEED TO PUT IN A NEW SEAL OR GASKET TO RESEAL THE AREA, BUT WOULD NOT GUARANTEE THAT THE REPAIR WOULD PROVIDE A PERMANENT REMEDY. THE DEALER INDICATED THAT IF THE REPAIR FAILED, THE ENGINE ASSEMBLY MAY NEED TO BE REPLACED. THE CONTACT WAS EXCLUDED FROM ANY MANUFACTURER CAMPAIGNS TO SERVICE THE ENGINE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957315February 27, 2017
SEATS
THE FRONT HEATED/COOLED SEATS WERE WORKING INTERMITTENTLY, WHILE DRIVING, SINCE JANUARY 2017. TWO WEEKS AGO THEY STOPPED ALTOGETHER. UPON INVESTIGATION I HAD TO REMOVE THE PASSENGER SEAT IN ORDER TO INSPECT THE CONTROL MODULE. I FOUND TWO WIRES BURNED AND THE LARGE PLUG STUCK IN THE CONTROL MODULE PIN AREA. I'M WAITING ON SOME PARTS BEFORE I CAN PROCEED WITH THE POSSIBLE REPAIR. THERE SHOULD BE AN IMMEDIATE RECALL TO HAVE GM REPAIR THIS PROBLEM AT NO COST TO THE CONSUMER. IT IS DEFINITELY A FIRE HAZARD. THE NUMBER ON THE CONTROL MODULE IS 100-1325-F. THERE MAY BE ANOTHER SPECIFIC NUMBER BUT I HAVE BEEN UNABLE TO FIND ON THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957126February 26, 2017
ENGINE
I BOUGHT THE CAR WITH 69K MILES IN MAY OF 2016 AND NOW ITS HAS 80K MILES FEB 2017 AND I HAVE AN OIL LEAK THAT IS LEAKING ON THE DRIVE SIDE OF THE OIL PAN FROM THE FRONT TO THE BACK AND ITS LEAKING ON THE THE EXHAUST THE RUNS FROM THE FRONT OF THE ENGINE THAT IS BOLTED ON THE THE OIL PAN AND I AM WORRIED THAT IT IS GOING TO CATCH ON FIRE AND I SEE THAT THIS PROBLEM IS ON A LOT OF THIS CARS AND WITH LOWER MILES THEN MINE I THINK GM SHOULD RECALL IT BECAUSE LESS THEN 100K MILES AND TO HAVE AN OIL LEAK THAT LEAKS ABOUT 1 QUART EVERY 1500 MILES OR SO AND ITS LEAKING RIGHT NEXT TO THE EXHAUST AND RIGHT ON TOP OF IT THE COULD CASE FIRE IS UNSAFE, AND TO COST $1000-2000 TO FIX THERE DESIGN FLAW THE OWNERS SHOULD NOT HAVE TO PAY I COULD UNDERSTAND IF IT HAD MORE THEN 100K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956437February 23, 2017
SERVICE BRAKES
NOT A COMPLAINT BUT A CLARIFICATION REGARDING COMPLAINT NUMBER 10946916. I HAD OVER HEATING ON MY BRAKES DOWN A LONG DOWNHILL RUN. IN DRIVE (D) THE CADILLAC FREEWHEELS AND DOES NOT ENGINE BRAKE, REQUIRING CONSTANT USE OF BRAKES. THE LOCAL CADILLAC DEALER SAID I COULD NOT ENGINE BRAKE IN MY DTS. THAT RESULTED IN THE OVERHEATING THE FRONT BRAKE DISKS. BUT AFTER CONTACTING CADILLAC CORPORATE THEY INFORMED ME I COULD USE D3 AND D2 TO ENGINE BRAKE. THAT WOULD HAVE PREVENTED THE OVERHEATING OF MY FRONT BRAKE DISKS. THE FRONT DISKS SHOULD STILL HAVE ABSORBED THE HEAT WITHOUT OVERHEATING BUT AT LEAST NOW I CAN GO DOWN THAT STRETCH WITHOUT CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946916January 23, 2017
SERVICE BRAKES
WE HAVE AN APPROXIMATELY 14 MILES DOWNHILL RUN FROM THE SKI SLOPE TO I-95. THE DTS DOES NOT COMPRESSION BRAKE. CRUISE CONTROL WILL NOT HOLD A DOWNHILL SPEED. SO I AM ON THE BRAKES MOST OF THE WAY DOWN. HALFWAY DOWN THE HILL THE FRONT END STARTS TO SHAKE VIOLENTLY I AM GUESSING THE FRONT BRAKES ARE WARPED FROM THE CONSTANT USE. I MAKE IT DOWN THE HILL AND DRIVE ONTO I-95S. AFTER 30 OR SO MILES THE BRAKES COOL AND NO MORE VIBRATION. THIS IS NOT THE FIRST TIME. I ASKED THE CADILLAC DEALER HOW TO PUT IT INTO COMPRESSION BRAKING AND THEY SAID I CANNOT DO THAT. THERE HAS TO BE A FIX OR A RECALL ON THAT. IT IS A CADILLAC WHICH RETAILS FOR 65K PLUS WHEN NEW. THE FRONT DISK BRAKES SHOULD NOT OVERHEAT AND START TO WARP. NORMAL SPEED WAS THE SPEED LIMIT BUT WITHOUT COMPRESSION BRAKING THE CADILLAC DTS ACCELERATES RAPIDLY AND CONSTANT BRAKE USE IS NEEDED TO KEEP IT TO THE POSTED SPEED LIMIT. I ONLY HAVE 38K ON THE 2007 CADILLAC DTS. IT IS THE HIGH PERFORMANCE FULL UP LUXURY MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946856January 21, 2017
ELECTRICAL SYSTEM, SEATS
HEATED SEAT ELEMENT NOT WORKING ON PASSENGER SIDE FRONT SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946858January 21, 2017
ELECTRICAL SYSTEM, SEATS
PASSENGER SIDE SEAT HEATING ELEMENT NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945398January 15, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
IN NOV. OF 2016, MY DTS WAS PARKED AND AFTER ATTEMPTING TO START, IT WOULD NOT TURN OVER AS IF WERE OUT OF GAS. I HAD TO HAVE IT TOWED TO REPAIR FACILITY. IT WAS DIAGNOSED AND DETERMINED THAT THE PROBLEM WAS CAUSED BY THE FUEL PUMP RELAY, WHICH HAD SHORTED. FURTHER INVESTIGATION REVEALED THAT THE ACTUAL CAUSE WAS THE FUSE BLOCK (REAR SEAT). THIS ITEM IS A DEALER REPAIR LEVEL AND SHOULD HAVE BEEN RECALLED SINCE THERE ARE SEVERAL CASES OF THIS AND OTHER ELECTRICAL PROBLEMS INVOLVING SUDDEN CUT-OFFS, POWER STEERING ISSUES AND IGNITION KEY PROBLEMS NOTED HERE. MY CAR HAS EXPERIENCED ALL OF THESE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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