Cadillac DTS Complaints

527 consumer complaints on file.

#11473380July 11, 2022
UNKNOWN OR OTHER
The Service Stabilitrak and Service Traction Control error message come on periodically and when on the car seems to run rough. Message shuts off then could hit a bump and comes on again. You never know when it is going to come on and when on it shuts off the traction control and could be dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464828May 16, 2022
TIRES
The contact owns a 2007 Cadillac DTS equipped with General Tires, Tire Line: Exclaim HPX A/S (Alpha Sierra), Tire Size: 235/55/R17, DOT Number: A37AWBXP3317. The tire was a replacement tire. The contact stated that while driving 40 MPH, the front passenger’s side tire experienced a blowout as a result the vehicle landed in a ditch. The contact stated that the sidewall was separated; however, the tread belt was intact. The contact stated that he changed the tire and was able to drive on the spare tire. The tire was not taken for inspection. The contact stated that he called the tire store and was advised to contact the manufacturer. The manufacturer was contacted and informed the contact that the tire was not included in NHTSA Campaign Number: 21T001000 (Tires) as the DOT number was out of scope. The approximate tire failure mileage was 10,000. The approximate vehicle failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464693May 15, 2022
POWER TRAIN
Complaint: pertaining to 2007 Cadillac DTS as mentioned above.i purchased this used car with 70,000 miles in 2018.when purchased the first problem was stabiltrack light came on so took it back to dealer to be fixed under dealers 90 day warranty plus brake lights weren't functioning properly.perhaps a year later I had a yaw replaced that controls the stabiltrack.ive been having this stabiltrack since vehicle was purchased as of 05/15/2022 this problem has occurred again and is expensive repair.i feel this is a safety issue because it controls steering in inclimate weather conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464698May 15, 2022
POWER TRAIN, SUSPENSION, STEERING
Reference: to a previous report.Photo's of problem messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461898April 23, 2022
ELECTRICAL SYSTEM, STEERING, VEHICLE SPEED CONTROL
I called OnStar because my car would not start and they sent someone from GM. The guy looked at my car, could not identify the problem, so I got it towed to a repair shop. Ends up, I had to replace the transmission. The repair shop ran electric test on the vehicle and no codes or issues. My dash is now reading service power steering and this is a safety issue that needs to be fixed by the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453689February 23, 2022
ELECTRICAL SYSTEM
The contact owns a 2009 Cadillac DTS. The contact was driving at 55mph on the highway and the vehicle slowed down independently and the screens went blank. The contact pulled over to the shoulder of the road. The vehicle was shut off but would not restart. The contact called the police and the officer called a tow truck. The vehicle was towed to an independent mechanic. The mechanic on 3 occasions replaced the same relay fuse however, the failure persisted. The manufacturer was informed of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451544February 11, 2022
ENGINE
The contact owns a 2008 Cadillac DTS. The contact stated that while operating the vehicle there was smoke coming from under the hood. Upon inspection, it was discovered that engine oil had leaked onto the hot surface in the engine compartment. The leaking oil also caused damage to the alternator. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 115,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11437278October 19, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
So we bought the car. In 2012 or 2013. And in 2014 we received a yellow letter in the mail saying that our car needed to be serviced for a recall. We set it up. Ended up taking it in To be serviced for the recalls. Not knowing in 2008 they recalled what is now going wrong in the car, I didn’t say anything at the time we repaired it. It they didn’t either I believe and even if we didn’t say anything they honestly should’ve just repaired the part that was messed up for us and then let us know: now we have spent so much money towing our car back to our house so that it is safe, and have missed appointments, been stranded, I mean we have really, honestly and truly, very very compromised but this issue with the electrical system Our car is having all the time since this recall repair was administered: NOW IT HAS JUST GOTTEN SO BAD WE CAN NOYT EVEN DRIVE IT. We will get stuck where ever we turn it off unfortunately. I’ve not looked online at information taken all the necessary needs to find out if my vehicle was given the recall before we owned it just to be sure too, it was not. I know that everything that I have read relates directly perfectly to Every single issue that we are have ig Now on our car. The recall from 2014 the key doesn’t come out the ignition anymore and that’s very good, but I know that The CADILLAC Dealer, DID NOT!! Install any other part into the car but that service it asked for. Like beyond a doubt I don’t know what to do and would love to be able to get some answers soon. Thank you very much. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423685July 6, 2021
STEERING, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Stabilitrak light on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422341June 25, 2021
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: OIL COOLER
The contact owns a 2010 Cadillac DTS. The contact stated that the vehicle was taken to a local dealer for an oil change and he was informed of an oil pan leak coming from a bolt-on undercarriage causing damage to the engine. The dealer offered to repair the oil leak however, the contact declined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421083June 15, 2021
ELECTRICAL SYSTEM
The 2007 Cadillac DTS has heated/air-conditioned front seats. They went out. Looking on the Cadillac users' website it seems to be a common problem. The connectors burn out, even though they are connected to a 30 amp fuse. Having an electrical system short out under the passenger seat can be life threatening. Request a recall on the faulty connection box under the passenger seat. The heated rear seat is fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417802May 19, 2021
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: OIL COOLER
The contact owns a 2006 Cadillac DTS. The contact stated while inspecting the vehicle, he became aware that the oil pan was leaking. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the oil pan needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 104,000. Consumer stated leak in the oil pan and vehicle is at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406723April 6, 2021
ENGINE
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT HE NOTICED AN OIL LEAK UNDER HIS VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND WAS DIAGNOSED WITH NEEDING THE HEAD GASKET TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403767March 18, 2021
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
DECEMBER 16 2020 NHTSA ID NUMBER 11383838 OIL LEAK UNDER ENGINE COMING FROM ENGINE, TRANSMISSION, AND POWER STEERING PUMP. ALSO WHITE SMOKE COMING FROM ENGINE ON PASSENGER SIDE FOLLOWING STOP ON DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398595March 1, 2021
EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I BOUGHT THIS CAR, AND THE STEERING WHEEL CONTROLS(AUDIO/CRUISE CONTROL) HAVE NOT WORKED, PRIOR OWNER WAS ADVISED TO REPLACE THE BCM. FRONT DRIVER'S HEADLIGHT INTERMITTENTLY GOES ON AND OFF WHEN DRIVING. THE STEERING WHEEL SWITCH TO ADJUST THE HEIGHT, ANGLE, AND SETTINGS FOR EACH DRIVER ALSO ARE NOT WORKING. APPARENTLY THESE ARE KNOWN ISSUES. I HAD SIMILAR ISSUES WITH MY 2000 CHEVY IMPALA, AND MY 2004 CHEVY IMPALA SS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390489January 28, 2021
STEERING
POWER STEER SYSTEM IS DEFECTIVE. I ACTUALLY LOOKED UP SEVERAL RECALLS ON ALLDATA.COM AND THEY'RE ARE NUMEROUS OF RECALL. THESE RECALLS ARE SPECIFICALLY REFERRING TO THE POWER STEERING SYSTEM. THE RECALLS ARE ACTUALLY SAFETY RECALLS. I CAN'T SEEM TO GET THE RECALLS SERVICED BY ANY LOCAL DEALERS. THIS IS A SAFETY HAZARD TO THE GENERAL PUBLIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386616January 5, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 CADILLAC DTS. THE CONTACT STATED THAT THEY NOTICED A LEAK UNDERNEATH THE FRONT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO RIZZA CADILLAC BUICK GMC (8425 159TH ST, TINLEY PARK, IL 60487; (708) 429-6600) AND WAS INFORMED THAT THE VEHICLE WAS LEAKING OIL FROM THE ENGINE. THE CONTACT WAS INFORMED THAT THE FRONT AND REAR MAIN SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384196December 19, 2020
AIR BAGS, UNKNOWN OR OTHER
WHEN I CALL ON STAR FOR A DIAGNOSTIC TEST THAT WHEN I WAS TOLD THAT IF WAS IN AN ACCIDENT THE CAR AIR BAGS WOULD NOT PROTECT ME LIKE THEY WERE SUPPOSE TO.I WAS DRIVING TO THE NEXT TOWN OVER FROM MY HOMETOWN ON HWY 8O EAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383838December 16, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
OIL LEAK UNDER ENGINE COMING FROM ENGINE TRANSMISSION AND POWER PUMP. ALSO WHITE SMOKE COMING FROM ENGINE ON PASSENGER SIDE WHEN STOPPED ON DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377841December 4, 2020
EXTERIOR LIGHTING, STEERING, SUSPENSION
MY LIGHTS I HAVE CHANGED AND TRIED EVERY THING ONLY GOT 1 TO WORK SO FAR ! I SMELL A ! BURNING SMELL ! MY POWER STEERING IS SCREWED AND LIKES A SMALL LEEK ALL ELECTRIC SOME THINGS HAS HAD ISSUES ! BLOW FUSES CIGARETTE LIGHTER STOPS WORKING CAN'T CHARGE PHONE ! BACK REAR POWER STRUTS ONLY WORK PART TIME ME L BACK UP LIGHTS THAT WARNS DON'T WORK MOST OF THE TIME ! MY KEY CAN TURN THE CAR BUT DRIVE WITH OUT KEY IN THE IGNITION THE IGNITION CAN SWITCH IT SELF ! HAVE HAD TO FIX BATTERY AND ALTERNATOR PROBLEMS AND FRONT TIRE PROBLEMS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Cadillac DTS