Buick Regal Complaints

3,261 consumer complaints on file.

#10284118September 16, 2009
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1997 BUICK REGAL. THE CONTACT STATED THAT SHE RECEIVED RECALL NOTICE # 09V116000 (09V116000). THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED ACCORDING TO THE REMEDY REFERENCED IN THE RECALL. HOWEVER SHORTLY AFTER THE REPAIR THE VEHICLE HAD AN ENGINE COMPARTMENT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FLAMES. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 158,000.BL
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10284329September 16, 2009
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
LETTER FROM CONGRESSMAN ON BEHALF OF CONSTITUENT REGARDING A DEFECTIVE INSIDE MIRROR FROM HIS 1999 BUICK REGAL. *KB THE CONSUMER STATED A LIQUID CRYSTAL HAD DRIPPED DOWN FROM THE INSIDE REAR VIEW MIRROR THAT CAUSED DAMAGE TO THE TRIM AND SHIFT CONSOLE BELOW THE MIRROR. IT ALSO CAUSED THE INSIDE REAR VIEW MIRROR NOT TO OPERATE PROPERLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284232September 16, 2009
ELECTRICAL SYSTEM
9/12/09 DIES AND WILL NOT RESTART. 9/14/09 PARTS THAT NEEDED REPLACED ARE STARTER AND BATTERY. PROBLEM IS STILL THERE. CAR WILL ONLY TURN OVER (RUN) WHEN THE HEAD LIGHTS ARE ON (NOT IN THE AUTO MODE) AND IF TURNED OFF THE CAR DIES AND EVERY LIGHT ON DASH IS ELIMINATED AND FLASHING. THEN WHEN BLINKERS ARE USED WHILE DRIVING THE MOTOR DIES. THIS HAPPENS EVERY TIME THE CAR IS DRIVEN (AFTER 9/14/09). ON BLOGS OTHER OWNERS HAVE EXPERIENCED THIS PROBLEM AND REPLACED IGNITION SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282980September 5, 2009
ELECTRICAL SYSTEM
2000 BUICK REGAL W/AUTOMATIC...AFTER ABOUT 3 YRS INTERMITTENT PROBLEM "KEY CAPTURE"...PARK, TURN OFF IGNITION AND SOMETIMES CANNOT REMOVE KEY AND CANNOT MOVE WHEEL TO LOCATE ANTI-THEFT STEERING WHEEL LOCK DETENT...REPEATED RESTART / MOVING OF AUTO / IGNITION OFF ...FINALLY RELEASES KEY !!...LOSS OF ELECTRICAL POWER CAUSES STEERING WHEEL LOCK !!!...IF BATTERY IS DISCHARGED, ATTEMPT AT START CAUSES KEY TO BE "CAPTURED,"...CANNOT BE REMOVED WITHOUT "BOOST."...THE LATTER INDICATES ESSENTIALLY FAULTY DESIGN...APPARENTLY NOBODY CHECKED WHAT WOULD HAPPEN WITH DEAD BATTERY, LOSS OF AUTO ELECTRICAL POWER, OR LOSS OF ELECTRICAL POWER AT STEERING WHEEL ANTI-THEFT LOCKING SYSTEM..."THEFT SETUP"...CAN SET DOOR LOCKS AND EXIT VEHICLE, BUT "CAPTURED KEY" CAN BE USED TO START ENGINE AND VEHICLE CAN BE DRIVEN AWAY !!!..APPARENTLY THIS IS NO LONGER A SIMPLE MECHANICAL DETENT, BUT A SOLENOID SYSTEM...SO-CALLED "FAIL SAFE" IS IN "WRONG DIRECTION" !!!...OUGHT TO FAIL INTO NON-LOCKING...THIS SYSTEM IS IRRITATING AT MINIMUM, BUT CAN EASILY BE A TERRIBLE SAFETY HAZARD WHEN VEHICLE IS IN MOTION...DEALER MAINTAINED "NEVER HEARD OF PROBLEM."..PAST JUNE ARRIVED IN FARGO, ND FOR OVERNIGHT...TOOK DOZEN RESTARTS / MOVES / STOPS BEFORE KEY "RELEASED" !!!...LOCAL DEALER FAMILIAR WITH PROBLEM...CONNECTOR CORROSION AT SHIFT CONSOLE...UNITIZED ASSEMBLY, ENTIRE CONSOLE SUB-ASSEMBLY REPLACEMENT AT $780 !!!...TECH "LOADED" CONNECTOR WITH SILICONE "IGNITION GREASE" TO FORESTALL RECURRENCE...DON'T KNOW EXTENT (YEARS AND VEHICLES) GM IS USING THIS SYSTEM...(ASIDE OPINION)...DEALER DENIAL OF PROBLEM AND NO ISSUANCE OF DEFECT WARNING OPENS UP A POTENTIALLY HELLISH LEGAL LIABILITY CAMPAIGN... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282272August 29, 2009
ELECTRICAL SYSTEM
OUT OF THE BLUE BY USING THE TURN SIGNAL OUR 1997 BUICK REGAL'S ENGINE WOULD STALL. IN THE MIDDLE OF TRAFFIC, WE HAD NO BRAKES OR POWER STEERING. ALL DASHBOARD LIGHTS WOULD FLASH. OUR CAR WAS TOWED TO THE GM DEALERSHIP AND THE IGNITION SWITCH WAS REPLACED. NOW EVERYTHING IS WORKING FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282276August 29, 2009
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
WHEN TURNING,THE ENGINE QUITS.2003 BUICK REGAL I AM MECHANIC FOUND THE IGNITION SWITCH WEAK AND WHEN YOU ENGAUGE TURN SIGNAL SWITCH THE ENGINE STALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281934August 27, 2009
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
TL*THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT STATED WHEN ENTERING THE VEHICLE SHE NOTICED A FILM COVERING THE MIRROR. THE FOLLOWING DAY WHEN ENTERING THE VEHICLE SHE NOTICED THAT A SUBSTANCE WAS LEAKING FROM THE MIRROR ONTO HER CONSOLE AND MELTED PARTS OF THE CONSOLE. THE VEHICLE WAS TAKEN TO THE DEALER AND INSPECTED WHERE IT WAS DETERMINED THAT THE AUTOMATIC DEM SOLUTION LEAKED FROM THE MIRROR AND THE MIRROR WOULD HAVE TO BE REPLACED AT A COST OF 210.00 AND THAT DOES NOT INCLUDE LABOR. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT BECAUSE OF THE AGE OF THE VEHICLE, NO COMPENSATION COULD BE OFFERED. THE FAILURE MILEAGE WAS 61,000 AND THE CURRENT MILEAGE IS 61,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281320August 21, 2009
SERVICE BRAKES, HYDRAULIC, AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
WAS IN FATAL ACCIDENT ON MAY 8 2009 IN DES MOINES, IA. IT WAS LIGHT RAIN THAT NIGHT AND I MADE AN ATTEMPT TO TURN A CORNER AND SLIDE RIGHT THROUGH AND FENCE AND DROPPED DOWN A HILL ABOUT AND ESTIMATED 20 FEET. THE ANTI-BRAKE SYSTEM FAILED AS WELL AS THE AIRBAG NOT DEPLOYING IS MY CONCERN. THIS WAS NOT THE FIRST INCIDENT. THE ONE TOOK PLACE IN DECEMBER OF 2009. A DEER RAN OUT IN FRONT OF THE CAR AND THE SAME THING HAPPENED I WAS THEY CONDUCTED AN INVESTIGATION, BUT WAS NOT INFORMED TO WHERE I COULD UNDERSTAND. NOW THE CASE IS WITH THEIR LAWYERS WHO WON'T ANSWER THE PHONE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10280193August 12, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V118000, NHTSA ACTION NUMBER EA07008 (ENGINE AND ENGINE COOLING). THE FAILURE OCCURRED BEFORE THE VEHICLE COULD BE TAKEN TO THE DEALER. WHILE DRIVING 35 MPH, THE DRIVER NOTICED SMOKE COMING OUT OF THE DASHBOARD. SHE PULLED THE VEHICLE OVER AND IT BURST INTO FLAMES SECONDS LATER. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT THEY STATED THAT THE VEHICLE SHOULD NOT HAVE CAUGHT FIRE SO EASILY. THE DEALER STATED THAT THEY WERE NOT RESPONSIBLE FOR THE REPAIRS. THE CONTACT BELIEVES THAT THE MANUFACTURER SHOULD ASSUME RESPONSIBILITY. THE CURRENT AND FAILURE MILEAGES WERE 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10279122August 3, 2009
VISIBILITY, VISIBILITY:REAR WINDOW WIPER/WASHER
IT WAS POURING DOWN RAIN YESTERDAY. I WAS DRIVING TO WORK, WITH MY WINDSHIELD WIPERS ON AS USUAL. OUT OF NOWHERE, MY LEFT WINDSHIELD WIPER STOP WORKING AND I LOST VISUAL OF THE ROAD. IT WAS SO DANGEROUS, ALMOST HAD AN ACCIDENT. I COULDN'T GO TO WORK BECAUSE OF THE PROBLEM. I STOP MY CAR NEARBY UNTIL IT STOP RAINING. MY SAFETY WAS AT RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277895July 22, 2009
ENGINE AND ENGINE COOLING:ENGINE
MY SON WAS DRIVING WHEN HE NOTICED SMOKE FROM UNDER THE HOOD. HE PULLED OVER AND FLAMES ENGULFED THE FRONT OF THE CAR . IT WAS A TOTAL LOSS. AL HIS BELONGINGS WERE INSIDE AS HE WAS MOVING TO COLLEGE. I RECEIVED A RECALL FOR THIS MATTER IN THE MAIL. VIN # AND REASON MATCHES MY CAR. I HAD LIABILITY INSURANCE ONLY SO I LOST EVERYTHING. I HAD TO PAY FOR THE PARKING LOT DAMAGE ALSO. MY SON WAS NOT INJURED THANKS TO HIS QUICK THINKING AND GOD. I PAID $3000.00 FOR THE CAR. WE STILL TRUST G.M. BUT WOULD LIKE THEM TO ADDRESS THIS MATTER WITH ME. THANK YOU, *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10277729July 16, 2009
ENGINE AND ENGINE COOLING
CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REPAIR WORK PERFORMED ON HER 2000 BUICK REGAL - SAFETY RECALL 09047. *NJ THE CONSUMER RECEIVED A SAFETY RECALL LETTER IN THE MAIL. SHE TOOK THE VEHICLE TO THE DEALER FOR THE RECALL ON MAY 18, 2009. ON MAY 27, 2009 THE VEHICLE STALLED AND ALMOST CAUSED AN ACCIDENT. THE VEHICLE STARTED UP AGAIN AFTER A 5 MINUTE REST. THE NEXT DAY, THE VEHICLE STALLED 4 SEPARATE TIMES WHILE DRIVING, THE LAST STALL TOOK A WAIT OF 20 MINUTES. THE CONSUMER TOOK THE VEHICLE BACK SINCE THE VEHICLE STARTED STALLING AFTER THE SAFETY RECALL WAS PERFORMED. THE CONSUMER WAS TOLD A NEW IGNITION SWITCH WAS NEEDED, BUT DECLINED THE REPAIRS. THE CONSUMER WENT TO HER PERSONAL MECHANIC TO HAVE THE VEHICLE INSPECTED. THE MECHANIC STATED THE ENGINE WIRING AND IGNITION WERE ALL OK. THE MECHANIC DID FIND 2 PLUG WIRE SEPARATORS ON THE FRONT OF THE ENGINE AND SPARK PLUG WIRES WERE ROUTED WRONG, HE ALSO FOUND THE BATTERY WAS INSTALLED ON ELECTRICAL WIRES LEADING TO THE FUSE PANEL. THE MECHANIC EXPLAINED TO THE CONSUMER THAT THE SPARK PLUG CAPS WERE REPLACED AND RE-ROUTED INCORRECTLY, AND THE SPARK PLUG SEPARATOR WIRES WERE ALL MIXED UP, WHICH CAUSED THE SPARK PLUGS TO MISFIRE RESULTING IN THE VEHICLE STALLING. THE CONSUMER IS REQUESTING REIMBURSEMENT ON THE GROUNDS THAT THE MECHANIC SHOULD HAVE BEEN MORE CAREFUL AND DID THE REPLACEMENT CORRECTLY WHEN PERFORMING THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275204June 29, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1999 BUICK REGAL. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED TWICE WITHOUT WARNING IN JUNE 2008. THE DEALER REPLACED THE STARTER AND IGNITION SWITCH, BUT THE FAILURE STILL PERSISTS. THE FAILURE MILEAGE WAS 69,000 AND CURRENT MILEAGE WAS 77,000. UPDATED 07/14/09 *BF THE CONSUMER STATED THE VEHICLE CONTINUES TO STOP SUDDENLY. UPDATED 07/16/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274893June 24, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1998 BUICK REGAL. WHILE DRIVING LESS THAN 35 MPH, THE VEHICLE BEGAN TO SHUTTER AND LOST COMPLETE POWER. THE CONTACT SMELLED A CHEMICAL ODOR AND MANEUVERED THE VEHICLE OFF THE ROAD. THE NEXT MORNING, HE DISCOVERED THAT HALF OF THE ENGINE MANIFOLD AND THE SPARK PLUG RETENTION WIRES WERE MELTED. THE DEALER HAD THE VEHICLE TOWED AND COULD NOT DETERMINE HOW THE FIRE ORIGINATED. THE VEHICLE HAS NOT BEEN REPAIRED. THE DEALER IS WAITING TO SPEAK WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 96,000. REMAILED 10/20/09
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10274708June 23, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1997 BUICK REGAL. THE CONTACT PLACED OIL IN THE VEHICLE AND NOTICED THAT THE ENGINE WAS ON FIRE ONCE HE ARRIVED HOME. THE VEHICLE QUICKLY BECAME ENGULFED IN FLAMES AND HIS NEIGHBOR EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED BY THE TIME THE FIRE DEPARTMENT ARRIVED. THERE WERE NO INJURIES. THE FIRE DEPARTMENT FILED A REPORT. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10274787June 23, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I LEFT WORK ON MY BREAK DROVE A HALF MILE TO HOME GOT OUT MY CAR AND CAME IN THE HOUSE FOR ABOUT FIVE MINUTES. THEN A OFFICER WAS AT MY DOOR AND TOLD ME MY CAR WAS ON FIRE. THE FLAMES WERE VERY BAD UNDER MY HOOD. THE POLICE WAS TELLING EVERYONE TO MOVE THERE CARS AND STAY IN THERE APARTMENTS. IT TOOK ABOUT TEN MINUTES BEFORE THE FIREMEN TO GET THERE. WHEN THEY ARRIVE AND OPEN THE HOOD A BALL OF FIRE SHOT OUT. THEY PUT IT OUT. THE CAR WAS BURNT UP BADLY. SO I CALL GM AND GAVE A FIRE REPORT. IT WAS A RECALL ON MY ENGINE AND GM SENT ME A LETTER TO GO AND GET IT SERVICE. AND I DID GO TO MIKES BUICK ON 04/09 AND THEY FIX THE RECALL. AND ON 05/25/09 THAT'S WHEN MY CAR CAUGHT ON FIRE. MIKES CAME OUT AND TOWED MY CAR TO THERE SHOP. THEY CALL ME ABOUT FIVE DAYS AFTER THAT AND SAID THEY COULD NOT DO ANY THING FOR ME. NOW I HAVE NO TRANSPORTATION TO WORK THEY JUST DON'T CARE ABOUT THERE MISTAKE. MY CAR WAS PERFECTLY FINE UNTIL THEY WORKED ON IT AND THEN IT JUST BADLY BURNT UP. I REALLY NEED SOME HELP WITH THIS PROBLEM I AM A SINGLE MOTHER OF 5 AND NOW I HAVE NO TRANSPORTATION FOR WORK OR SCHOOL. PLEASE HELP US. THANK YOU VERY MUCH. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10274511June 18, 2009
ENGINE AND ENGINE COOLING
2000 BUICK REGAL WAS A TOTAL LOSS DUE TO AN ENGINE FIRE. *NJ THE CONSUMER WAS INFORMED THE VEHICLE HAD AN OIL LEAK, BUT WHEN HE CONTACTED ANOTHER REPAIR FACILITY, HE WAS TOLD A THOROUGH INSPECTION HAD BEEN DONE AND THERE WAS NOTHING WRONG WITH THE VEHICLE. SEVERAL MONTHS LATER, THE CONSUMER NEEDED A SMOG CERTIFICATE TO REGISTER HIS VEHICLE, HE TOOK THE VEHICLE TO THE REPAIR SHOP AND LEFT IT. A FEW DAYS LATER HE RECEIVED A CALL TELLING HIM TO COME TO THE SHOP. WHEN THE CONSUMER ARRIVED THERE WERE BURN MARKS ON THE HOOD OF HIS VEHICLE. THE SHOP INFORMED HIM WHEN THEY PERFORMED THE SMOG TEST A FIRE BROKE OUT UNDER THE HOOD AND THEY STATED THE VEHICLE WAS A TOTAL LOSS. THE CONSUMER RECEIVED A RECALL NOTICE 1 YEAR AFTER THE FIRE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10273978June 16, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT NOTICED SMOKE UNDER THE VEHICLE WHILE DRIVING LESS THAN 45 MPH. SHE DROVE THE VEHICLE A SHORT DISTANCE TO A SERVICE STATION AND OPENED THE HOOD. SHE NOTICED A SMALL FIRE NEAR THE SPARK PLUGS AND TWO SMALL FIRES ON THE MANIFOLD. THE FIRES WERE EXTINGUISHED. THE CONTACT DROVE TO HER RESIDENCE AT EXTREMELY SLOW SPEEDS. THE MANUFACTURER ADVISED HER TO TAKE THE VEHICLE TO THE NEAREST DEALER. THE DEALER INSTRUCTED HER NOT TO BRING THE VEHICLE INTO THE SHOP. THE MANUFACTURER THEN ADVISED HER TO TAKE THE VEHICLE TO THE GENERAL MOTORS CLAIMS DEPARTMENT FOR FURTHER INSPECTION. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNABLE TO BE ENTERED INTO THE SYSTEM. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 90,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10270070May 27, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT HE SMELLED SOMETHING BURNING IN HIS VEHICLE. HE NOTICED THAT THE ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 09V116000 AND GM RECALL NUMBER 90047, WHICH WAS REPAIRED BY THE DEALER ON MAY 27, 2009. THE DEALER INFORMED THE CONTACT OF ANOTHER ISSUE WITH HIS VEHICLE AND STATED THAT HE HAD TO PAY $88, BUT THE CONTACT REFUSED. THE DEALER BELIEVED THAT THE OTHER ISSUE HAD NOTHING TO DO WITH THE RECALL FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270086May 27, 2009
ENGINE AND ENGINE COOLING:ENGINE
ABOUT TWO YEARS AGO MY 98 BUICK REGAL BEGAN STALLING WHILE DRIVING. IT HAS STALLED ON THE INTERSTATE NUMEROUS TIMES AS WELL AS IN INTERSECTIONS. ALSO AT TIMES IT WILL SIMPLY NOT START. I HAVE HAD A FULL TUNE UP AND GET THE CAR SERVICED REGULARLY, BUT 4 DIFFERENT MECHANICS, EVEN A BUICK MECHANIC CAN'T DETERMINE THE PROBLEM. THIS IS AN INCREDIBLE SAFETY PROBLEM AND I AM VERY SURPRISED NO RECALL HAS BEEN SET UP BECAUSE WITH A QUICK SEARCH YOU CAN LOCATE HUNDREDS OF COMPLAINTS WITH THE EXACT SAME PROBLEM. THIS NEEDS TO BE ADDRESSED AND FIXED BY BUICK AND NHTSA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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