Buick Regal Complaints

3,261 consumer complaints on file.

#10321065March 19, 2010
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STARTED THE ENGINE ON A COLD START AND A SHAKING MOTION OCCURRED. ADDITIONALLY, WHENEVER THE VEHICLE WAS IN OPERATION THE ENGINE POWER FAILED TO ALLOW THE VEHICLE TO EXCEED OVER 25 MPH. ALSO, THE TRANSMISSION WAS LEAKING TRANSMISSION FLUID. THE VEHICLE WAS TAKEN TO A LOCAL DEALER FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE POWER TRAIN, TRANSMISSION AND ENGINE. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTIONS. THE FAILURE MILEAGE WAS 99,500. THE CURRENT MILEAGE WAS 99,584. UPDATED 05/13/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319972March 15, 2010
ENGINE AND ENGINE COOLING
MY 2011 REGAL HAD TO HAVE THE LOWER AND UPPER INTAKE GASKET REPLACED AS WELL AS THE VALVE COVER GASKETS.. A WEEK AFTER THAT THE SERVICE ENGINE SOON LIGHT CAME ON AND THE MECHANIC SAID IT WAS THE THROTTLE BODY GASKET. I THEN GOT IT REPLACED AND THEN A WEEK AFTER THAT THE SERVICE ENGINE SOON LIGHT CAME ON AGAIN. IT WAS PULLING UP A CODE FOR A VACUUM LEAK. WTF! MY BOYFRIEND TURNED THE LIGHT OFF AND IT HASN'T COME ON SINCE, SO I DON'T KNOW IF IT WAS A GLITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317310March 6, 2010
ELECTRICAL SYSTEM
CARS ENGINE WOULD CUT OFF WHEN USING EITHER TURN SIGNAL. ALL DASH LITES WOULD MOMENTARILY COME ON,OR JUST AIR BAG LITE WOULD COME ON BEFORE STALLING. REPLACED IGNITION SWITCH TO CORRECT. MANY OTHER REGAL CUSTOMERS HAVE COMPLAINED ON-LINE,NOTHING DONE ABOUT IT!!! VERY DANGEROUS SITUATION!!!!. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314332March 3, 2010
VISIBILITY:REARVIEW MIRRORS/DEVICES
2002 BUICK REGAL. CONSUMER STATES VEHICLE HAS A SAFETY HAZARD IN WHICH THE REAR VIEW MIRROR DROPPED OUT AND WAS HANGING ON BY WIRES. CONSUMER STATES THAT THE MIRROR WAS ONLY GLUED ONTO THE WINDSHIELD. *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315648March 2, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2001 BUICK REGAL. THE THROTTLE BECAME STUCK AND THE VEHICLE WOULD NOT SLOW DOWN UNTIL IT WAS PLACED IN NEUTRAL GEAR. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE THROTTLE CABLE WAS DEFECTIVE AND HE SHOULD FILE A SAFETY COMPLAINT WITH NHTSA. THE VEHICLE WAS TRAVELING AT 35 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED. THE FAILURE MILEAGE WAS 120,000. THE CURRENT MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314670February 26, 2010
ENGINE AND ENGINE COOLING:ENGINE
ON ENGINE START, LOUD EXPLOSION IN ENGINE COMPARTMENT. INSPECTION REVELED ENGINE COVER BROKEN, UPPER INTAKE MANIFOLD (PLENUM) SPLIT IN TWO PIECES. SMELL OF GAS, BROKEN VACUUM AND FUEL LINES. MUST REPLACE UPPER INTAKE MANIFOLD, FUEL RAIL, 2 INJECTORS, VARIOUS LINES. OLD PARTS ARE AVAILABLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10313401February 23, 2010
STRUCTURE:FRAME AND MEMBERS, SEAT BELTS, STEERING
WAS TRAVELING ON A CURVE WHEN IN SPLIT SECOND LOSS STEERING AND ENDED OFF ROADWAY UPSIDE DOWN ,IT WAS AFTER ABOUT A YEAR I STARTED GETTING RECALL NOTICES THAT SAID THIS SAME THING WOULD HAPPEN ,THESE RECALLS STARTED IN 2000,AND 2001 ,AND THAT'S WHEN I STARTED TO THINK THAT INFACT THE BOLTS FAILING CAUSED MY ACCIDENT OR CONTRIBUTED TO IT . I MADE CALLS TO BUICK AND WAS EVEN SENT A RECALL LIST POST DATED 12-20-2000, TODAY LOOKING ONLINE SEEMS ALOT OF TROUBLE WITH BOLTS WERE OCCURRING 96 + 97 BUT I WAS NEVER NOTICED UNTIL IT WAS TOO LATE ,I CALLED BUICK LAST YEAR AND THEY NOW SAY THEY HAVE NO INFO ON MY PRIOR YEARS CALLS TO THEM ,AND TO DATE I HAVE NOT BEEN REIMBURSED FOR MY LOSSES ,NO OFFER TO REPAIR ,REFUND ECT . MY ONLY THOUGHT THAT THESE NEED TO BE BETTER NOTICED TO CONSUMERS FOR SAFETY REASONS, AS WITH TOYOTA RECALL I'M NOT SURE THE PUBLIC IS OR HAS BEEN MADE AWARE THAT THEY SHOULD REPORT ANY THING ABOUT A CAR TO THE NHTSA WEB SITE AND LET IT WORK OUT ITSELF THRU THE DATABASE, I DID NOT HAVE A COMPUTER BACK THEN TO ACCESS THE 10 FOLD INFO ON SUCH RECALLS TO PROTECT THE PUBLIC ,MY MAIN CONCERN TODAY IS WHAT IS BUICK GOING TO DO FOR MY LOSSES? THANK YOU *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10300148January 18, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ODOMETER STARTED TURNING OFF INTERMITTENTLY AND FINALLY WENT DARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298709January 8, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 BUICK REGAL GS. THE VEHICLES ENGINE CAUGHT FIRE ON OCTOBER 25, 2009 WHILE IT WAS PARKED. SHE RECEIVED A RECALL NOTICE FOR THE VALVE COVER GASKET; YET, WHEN SHE TOOK THE VEHICLE TO THE DEALER THEY STATED THAT THERE MIGHT BE A RISK IN REPAIRING THE RECALL AND THAT ANOTHER PART COULD BREAK. THEY ALSO QUOTED HER $500.00 TO REPAIR THE RECALL; THEREFORE, SHE DID NOT HAVE THE REPAIR DONE. REPORT# 681666 WAS FILED WITH THE MANUFACTURER. THE MANUFACTURER STATED THAT THEY WOULD SEND SOMEONE TO INSPECT THE VEHICLE. THE INSURANCE COMPANY DECLARED THE VEHICLE DESTROYED. THE OHIO FIRE DEPT REPORT INFORMATION WAS NOT AVAILABLE. THE VEHICLE WAS TOWED TO A LOCAL GARAGE. THE FAILURE AND THE CURRENT MILEAGES WERE 90,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10296114December 16, 2009
ELECTRICAL SYSTEM
2000 BUICK REGAL LX. ODOMETER DIMMED INTERMITTENTLY, BUT NOW IS COMPLETELY DARK. GAS GAUGE "BOUNCES" AROUND MAKING IT IMPOSSIBLE TO DETERMINE HOW MUCH FUEL REMAINS. OUT OF FUEL CONDITION IN INTERSECTION POSED A SAFETY HAZARD THREE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294758December 7, 2009
STEERING
STEERING WILL NOT TURN TO LEFT STEERING TURNS BACK TO RIGHT VIOLENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294794December 7, 2009
STEERING:COLUMN
TL* THE CONTACT OWNS A 1998 BUICK REGAL. WHEN ATTEMPTING TO DRIVE, THE STEERING COLUMN LOCKED WITHOUT WARNING. THIS CONDITION, WOULD NOT ALLOW THE VEHICLE TO BE DRIVEN. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY, AND THE RACK AND PINION WAS REPLACED. HOWEVER, AFTER THE REPAIR THE FAILURE RESURFACED. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294020November 30, 2009
ENGINE AND ENGINE COOLING:ENGINE
ENGINE COMPARTMENT FIRE ON A 2000 BUCK REGAL 3.8L ENGINE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10292955November 19, 2009
ENGINE AND ENGINE COOLING:ENGINE
A FIRE BROKE STARTED UNDER THE ENGINE AND QUICKLY SPREAD TO THE TOP AND FRONT SEAT. MY SON GOT OUT JUST IN TIME, THANK GOD. THE CAR WAS TOTALLY BURNED. A MONTH LATTER WE RECEIVED A RECALL NOTICE STATING A FIRE COULD HAPPEN. I HAVE BEEN CONVERSING WITH ALOT OF PEOPLE AND GETTING NO WHERE. I PRAY YOU CAN HELP ME. MY SON WAS ON HIS WAY TO COLLEGE AND HAD EVERYTHING HE OWNED IN THE CAR. WE HAD LIABILITY ONLY SO WE LOST IT ALL. THANK YOU*TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10292066November 13, 2009
VEHICLE SPEED CONTROL
I JUST BOUGHT THIS CAR. THE INCIDENT INVOLVES THE CRUISE CONTROL OF THIS VEHICLE. I WAS DRIVING ON I-65. I SET THE CRUISE FOR 65 MPH. LATER, I PUSHED THE ACCELERATE BUTTON TO INCREASE THE SPEED BY 5 MPH. I RELEASED THE SWITCH AT THE DESIRED SPEED BUT THE CAR CONTINUED TO ACCELERATE AS IF I FLOORED IT. I QUICKLY HIT THE BRAKES AND THAT FIRST STOPPED THE ACCELERATION. BUT AS SOON AS I RELEASED THE BRAKES, IT WENT BACK TO ACCELERATION. I THEN TURNED THE CRUISE CONTROL SWITCH TO THE OFF POSITION AND THAT STOPPED THE ACCELERATION. I CONTINUED FOR ABOUT 10 MILES WHEN I TRIED THE CRUISE CONTROL AGAIN. THE UNCONTROLLED ACCELERATION OCCURRED AGAIN WHEN I USED THE ACCELERATE BUTTON BUT THIS TIME I APPLIED THE DECELERATE BUTTON ONE TIME AS IF TO DECREASE THE SPEED BY 1 MPH. THAT ACTION KILLED THE CRUISE CONTROL ALL TOGETHER. IF I WANTED CRUISE CONTROL AGAIN, I WOULD HAVE TO RESET THE DESIRED SPEED ALL OVER AGAIN AS IF IT WEREN'T SET AT ALL. I HAVE ANOTHER INCIDENT INVOLVING THE CRUISE CONTROL ON THE SAME TRIP. I HAD THE DESIRED SPEED SET. WHEN THE CAR HIT A BUMP SUCH AS A SMALL POTHOLE, THE CAR'S SPEED SUDDENLY WOULD START TO INCREASE AS IF I FLOORED IT. AGAIN I HAD TO APPLY THE OFF SWITCH OR DECELERATE BUTTON TO KILL IT. ANOTHER INCIDENT OCCURRED ON THE SAME TRIP INVOLVING THE CRUISE CONTROL. I HAD THE CRUISE CONTROL SWITCH IN THE ON POSITION BUT HADN'T SET THE SPEED WHEN I HIT A BUMP ON THE INTERSTATE. AGAIN THE CAR ACTED AS IF I FLOORED THE ACCELERATOR AND AGAIN I HAD TO TURN THE SWITCH TO THE OFF POSITION OR USE THE DECELERATE BUTTON TO STOP IT. I HAD THIS CAR TROUBLE-SHOT FOR THIS PROBLEM. THEY FOUND THAT THE CRUISE CONTROL MODULE WAS AT FAULT BUT THE PART IS ON BACK ORDER NATIONWIDE. I WAS TOLD I COULD BE PUT ON A WAITING LIST BUT IT COULD BE A WHILE. ONE WOULD HAVE TO THINK I'M NOT THE ONLY ONE HAVING THESE PROBLEMS. I THINK THIS IS AN UNSAFE CONDITION AND SHOULD BE LOOKED AT. *TR JEFF LEONARD,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290368October 30, 2009
WHEELS:RIM, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2000 BUICK REGAL. WHILE ATTEMPTING TO ACCELERATE AT 70 MPH THE SPEED WOULD NOT INCREASED. NEXT THE VEHICLE BEGAN TO LOOSE POWER.. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE CURRENT AND FAILURE MILEAGES WERE 130000. UPDATED 12/07/09 *BF THE CONSUMER STATED WHEN SHE TURNED ON HER TURN SIGNAL TO PASS ANOTHER VEHICLE, ALL THE LIGHTS ON THE DASH STARTED FLASHING AND THE VEHICLE STARTED TO LOOSE POWER. THE CONSUMER GOT OFF AT THE NEXT EXIT AND WHEN SHE MADE A TURN, THE VEHICLE CUT OFF. ALSO EVERY MONTH THE LOW PRESSURE TIRE LIGHT ILLUMINATED. ONE OF THE TIRES WAS EXTREMELY LOW. THE CONSUMER WAS INFORMED THE REASON THE TIRE WAS LOOSING AIR WAS BECAUSE OF THE RIMS. UPDATED 12/09/09.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289273October 21, 2009
ENGINE AND ENGINE COOLING
IN JUNE 2009 I RECEIVED A RECALL NOTICE FOR 1999 BUICK REGAL THAT THERE HAVE BEEN REPORTED ENGINE FIRES AND THEY WERE ISSUING A RECALL. I HAVE OWNED MY CAR FOR APPROX. 7 YEARS AND THOUGH I PLANNED ON TAKING IT IN TO GET THE RECALL REPAIRED, I HADN'T HAD A CHANCE TO DO IT YET AS OF 9/1/09. I HAD ACTUALLY CALLED THE DEALERSHIP THE PRIOR WEEK TO SEE IF I HAD TO MAKE AN APPOINTMENT AND THEY SAID NO, TO JUST COME BY ANYTIME. I WORK 6 DAYS A WEEK AND TAKING IT WAS GOING TO BE HARD FOR ME BUT I HAVE ALWAYS GOTTEN IT DONE IN THE PAST. ANYWAY, I DROVE THE CAR 11 MILES FROM MY MOMS HOUSE TO MY HOUSE ON THE 1ST. AND WHEN I GOT HOME I CARRIED IN SOME GROCERIES AND SENT MY SON OUTSIDE TO GET THE REST. HE CAME BACK IN YELLING THAT MY CAR WAS ON FIRE! MY HUSBAND WHO WAS HOME POPPED UP THE HOOD AND FLAMES WERE ABOUT A FOOT HIGH. I HAD PARKED RIGHT BY THE HOUSE AND HE GRABBED THE HOSE AND MY SONS SWEATSHIRT AND TOGETHER HE AND MY SON PUT THE FIRE OUT. THE BURNED AREA IS RIGHT WHERE THE RECALL DESCRIBED THE FIRE COULD HAPPEN. I CALLED THE DEALERSHIP AND THEY REFERRED ME TO THE BUICK RECALL LINE. I CALLED THEM AND THEY TOOK MY INFO. 2 WEEKS LATER I GET A LETTER THAT SAYS MY "WARRANTY CLAIM" HAS BEEN DENIED. I CALLED THE NUMBER BACK AT THE TOP OF THE LETTER BUT IT HAD BEEN DISCONNECTED! I CALLED THE RECALL LINE NUMBER BUT KEPT GETTING A VOICE MAIL AND NO RETURN CALLS BACK. FINALLY ON 10/21 I CALLED THEM AND THEY AGAIN TOLD ME TO CALL THE NUMBER ON THE LETTER AND I SAID IS WAS NOT IN SERVICE AND THEY SAID THE NUMBER WAS PRINTED WRONG AND GAVE ME THE CORRECT NUMBER. I CALLED AND THEY TOLD ME THAT "THE WARRANTY HAD EXPIRED ON THE CAR AND THAT THEY WERE UNDER NO OBLIGATION TO FIX IT AFTER THAT", EVEN THOUGH IT WAS UNDER RECALL, THAT IT WAS MORE OF A "SUGGESTION" FOR REPAIR AND THAT THEY WERE NOT GOING TO REPAIR IT. THEY SAID UNDER THE WARRANTY LAW, THEY WERE NO LONGER RESPONSIBLE FOR THIS CAR....EVEN THOUGH ITS NOT A WARRANTY SITUATION! THE CAR HAS NOT BEEN MOVED SINCE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10288713October 16, 2009
ELECTRICAL SYSTEM
I WAS DRIVING ON THE HIGHWAY AND TURNED MY BLINKER ON TO PASS A VEHICLE WHEN THE CAR SHUT THE POWER OFF AND ON TO THE GAS.WHILE I DID THAT THE ALL THE LIGHTS ON MY DASH WERE BLINKING WHEN I TURNED BACK IN TO THE OTHER LANE I HAD TURNED MY BLINKER BACK ON. STARTED DOING IT AGAIN. I GOT TO AN EXIT TO TURN AROUND TO GO HOME SO I TURNED MY BLINKER BACK ON AND THE CAR SHUT DOWN ON MY WHILE I WAS TURNING A SHARPE CORNER. SO I HAD NO POWER STEERING. I STARTED IT BACK UP BUT WHEN I GOT DOWN THE ROAD I HAD TO TURN AGAIN SO I TURNED MY BLINKER ON AND IT HAD DID IT AGAIN. I NOTICED I HAD TO TURN MY HAZARDS ON TO GET HOME, AND WHEN I DID THAT THEY LIGHTS DIDN'T BLINK ON THE DASH. I MADE IT HOME AND CHECKED ALL THE FUSES BUT THAT WASN'T THE PROBLEM. I CAN'T START MY CAR NOW AND THE LIGHTS STILL BLINK ON THE DASH EVEN WHEN THE KEY IS JUST ON THE ON POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285809September 30, 2009
FUEL SYSTEM, OTHER
I HAVE A APRIL, 2004 BUICK REGAL 3.8L V6 ENGINE WITH A PLASTIC IN-TAKE MANIFOLD. GM IS RECALLING 1997-2003, BUT NOT MY 2004 DEALER BANKSON CHEV. N.RICHLAND HILLS, TX (817) 498-2400 SAYS IT WILL COST ME $800.00 TO REPLACE CAN YOU HELP AND ACCEPT THE 2004 BUICK REGAL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285857September 30, 2009
WHEELS
OE CHROME PLATED ALUMINUM WHEELS ON MY 2003 BUICK REGAL. SEPARATION OCCURS BETWEEN THE CHROME AND THE ALUMINUM SUBSTRATE RESULTING IN AN AIR LEAK, BELIEVED TO BE CAUSED BY SALT CORROSION. LOSS OF AIR COULD RESULT IN A DEFLATED TIRE AND SUBSEQUENT LOSS OF CONTROL. DISCOVERED UPON NEW TIRE PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Buick Regal