Buick Regal Complaints

3,261 consumer complaints on file.

#10615046July 21, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), STEERING
ENGINE STALLS AFTER FIRST STARTUP, THEN AFTER RESTART ALL WARNING LIGHTS BLINK FOR LONG PERIOD. VEHICLE STALLS WHEN STOPPING FOR A TRAFFIC SIGNAL OR SLOWING DOWN TO TURN. THEN, WHEN IGNITION SWITCH WAS TURNED TO OFF POSITION, COULD NOT REMOVE KEY, AND COULD NOT TURN ENGINE OFF. MECHANIC REPLACED IGNITION ELECTRICAL SWITCH, REPLACED IGNITION TUMBLER ASSEMBLY, MADE NEW KEYS. WE SPENT $1,171.01 FOR THESE REPAIRS. WROTE A LONG LETTER TO BUICK CUSTOMER ASSISTANCE CENTER ON JULY 1, 2014, AND EXPLAINED ALL THE DETAILS OF THIS IGNITION-RELATED PROBLEM. FOUND 21 SIMILAR COMPLAINTS AT SAFERCAR.GOV. GMC NEVER ISSUED A RECALL NOTICE ON THESE IGNITION-RELATED PROBLEMS, AND SAID OUR VEHICLE DID NOT HAVE CERTAIN DEFECTIVE MANUFACTURER PARTS INSTALLED AS ORIGINAL EQUIPMENT. WHO THE HELL INSTALLED THESE DEFECTIVE IGNITION-RELATED PARTS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614970July 21, 2014
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 1997 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE SEIZED. THE CONTACT MENTIONED THAT THE FRONT DRIVER AND PASSENGER WHEELS LOCKED. ALSO, THE ANTI TRACTION, AND THE ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE FAILURE AND CURRENT MILEAGE WAS 140,000. UPDATED 09/05/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614751July 19, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING
TIMING CHAIN AND WATER PUMP CHAIN AND ALL THE OTHER GOOD THINGS THAT GO ALONG WITH THIS NEEDED TO BE REPLACE ON MY 2011 BUICK REGAL 2.4L ENGINE JUST UNDER 25000 MILESTHIS SHOULD NOT HAVE HAPPENED AT THIS MILEAGE. WHAT IF THIS DECIDED TO GO WHILE I WAS ON THE HIGHWAY..THIS SEEMS LIKE A PROBLEM THAT NEEDS TO BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610959July 16, 2014
ELECTRICAL SYSTEM:IGNITION, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE ENGINE, STEERING WHEEL AND BRAKES FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE SUDDENLY DIED ON DECELERATION. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATIONS HOWEVER, THE FAILURE RECURRED FIVE MINUTES LATER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE BODY AND IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 120,500 AND THE CURRENT MILEAGE WAS 120,600. UPDATED 8/28/14*CN UPDATED 11/25/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610091July 12, 2014
ELECTRICAL SYSTEM
WHILE DRIVING IN TOWN MY 2004 BUICK REGAL COMPLETELY SHUT OFF. WHEN I PUT IT IN PARK AND TRIED TO RESTART IT ALL OF THE LIGHTS STARTED FLASHING AND LUCKILY IT STARTED BACK UP AFTER A COUPLE MINUTES. I DROVE TO WORK AND THEN HOME AND EVERYTHING WAS NORMAL. THE NEXT MORNING I WENT TO THE STORE AND AT A STOP LIGHT IT SHUT OFF COMPLETELY AGAIN. THIS TIME IT BARELY STARTED AND I IMMEDIATELY DROVE IT TO THE DEALERSHIP. A THAT POINT MY CAR WOULDN'T EVEN START UP AGAIN AND I WAS WITHOUT MY CAR FOR OVER A WEEK. 460 DOLLARS LATER MY CAR IS FINALLY SAFE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609926July 11, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT THE BRAKE LINES WERE CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 09/16/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609174July 9, 2014
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, HE NOTICED THAT THE BRAKE LINE WAS COMPLETELY CORRODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE BRAKE LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608967July 8, 2014
SERVICE BRAKES
VEHICLE DROVE FINE NIGHT BEFORE, WHEN ATTEMPTING TO DRIVE AWAY THE NEXT MORNING IT FELT LIKE THE BRAKES WERE DRAGGING, PARTIALLY ON, NOTED BRAKE PEDAL IN DEPRESSED POSITION. CHECKED PARKING BRAKE TO ENSURE IT WAS NOT ENGAGED, JACKED UP EACH TIRE ONE AT A TIME AND NOTED DRAG ON ALL THE WHEELS. LEFT THE VEHICLE AS IS FOR A COUPLE HOURS THEN IT WOULD NOT START, ACTED LIKE A DEAD BATTERY. CHARGED BATTERY AND HAD IT CHECKED UNDER LOAD AT O'RIELLY'S AUTO PARTS UNDER LOAD..BATTERY TESTED GOOD. REINSTALLED BATTERY AND CAR STARTED, NO WARNING LIGHTS OR MESSAGES. BRAKE PEDAL HAD RETURNED TO UPRIGHT POSITION, TEST DROVE THE CAR AND IT DROVE AND BRAKED FINE. GOOD PEDAL, NO DRAG. ABOUT 2 WEEKS LATER ON JULY 2,2014 BRAKE PEDAL HAD DROPPED AGAIN ON IT'S OWN AND BRAKES WERE AGAIN DRAGGING. BATTERY AND ELECTRICS WERE NO ISSUE THIS TIME. LET CAR SIT FOR 4 DAYS WHILE OUT OF TOWN AND WHEN RETURNED BRAKES AND PEDAL OK. DROVE IMMEDIATELY TO BUICK DEALER AND PROVIDED THEM WITH SERVICE BULLETIN 338152 AND NHTSA ACTION NUMBER 10045319 WHICH APPEARS TO COVER THE EXACT SITUATION. I AM WAITING FOR A RESPONSE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607974July 3, 2014
ENGINE, SERVICE BRAKES, STEERING
TL * THE CONTACT OWNS A 1998 BUICK REGAL. WHILE MAKING A RIGHT TURN AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO BE RESTARTED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE RECURRED EIGHTEEN TIMES OVER A PERIOD OF THREE MONTHS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 177,000. UPDATED 09/02/14*LJ THE CONSUMER STATED WHEN THE BRAKES WOULD STALL, THE STEERING AND BRAKES WOULD FAIL AS WELL. UPDATED 09/16/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608000July 3, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS A SUDDEN LOSS IN ENGINE POWER AS THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE WHO DIAGNOSED THAT THE IGNITION SWITCH WAS FRACTURED AND NEEDED TO BE REPAIRED. THE FAILURE RECURRED ON TWO OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE CURRENT MILEAGE WAS 126,432. ..UPDATED 08/12/14 *BF THE IGNITION SWITCH HAD TO BE REPLACED TWICE. UPDATED 09/16/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607872July 2, 2014
ELECTRICAL SYSTEM
1) CAR SHUTS OFF WHILE IN MOTION 2) CAR REFUSES TO START / DOES NOT RECOGNIZE KEY & SIGNALS "ANTI-THEFT" I HAD BEEN DRIVING FOR ABOUT 30 MINUTES. TRAFFIC SLOWED AHEAD FOR A RED LIGHT. APPROACHING THE STOPPED CARS AHEAD I SLOWED MY CAR DOWN TO APPX. 15MPH. THE LIGHT TURNED GREEN. I HIT THE GAS TO CONTINUE AND WHEN NOTHING HAPPENED I REALIZED THAT MY CAR WAS COMPLETELY SHUT OFF. THE POWER STEERING WAS STIFF AND I HAD JUST ENOUGH SPEED LEFT TO MOVE ACROSS TWO LANES IN TO A STORE PARKING LOT. THE CAR SHUTOFF MULTIPLE TIMES AFTER THAT, BOTH WHILE DRIVING AND WHILE ATTEMPTING TO START THE CAR. THE MECHANIC THINKS THAT MY CAR IS NOT RECOGNIZING THE KEY & THAT I NEED A NEW KEY BECAUSE THEIR TESTS ARE SIGNALING THAT THE CAR WILL NOT CRANK DUE TO AN "ANTI-THEFT" ISSUE. I STRONGLY BELIEVE THAT HAS BEEN THE ISSUE THE ENTIRE TIME. THIS ISSUE IS EXTREMELY DANGEROUS & I AM LUCKY NOT TO HAVE WRECKED MY CAR THAT DAY. OVERALL, I HAVE BEEN LEFT STRANDED SEVERAL TIMES, SPENT THOUSANDS OF DOLLARS, AND HAD MY CAR TOWED 3 TIMES IN THE PAST YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607359July 1, 2014
ELECTRICAL SYSTEM
ACTIVATED LEFT TURN SIGNAL AND STARTED TO BRAKE FOR THE TURN. ALL DASH LIGHT FLASHED, GAUGES DROPPED TO ZERO AND ENGINE DIED. IT IMMEDIATELY RESTARTED ON ITS OWN. HAPPENED TWICE WITH-IN 4 BLOCKS. DROVE VEHICLE AGAIN 1 WEEK LATER AND TRACTION CONTROL SWITCHED OFF EVEN THOUGH SWITCH WAS IN ACTIVE POSITION. CYCLED THE SWITCH AND TRACTION CONTROL CAME BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606991June 30, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT THE KEY COULD NOT BE REMOVED FROM THE IGNITION TO SHUT OFF THE VEHICLE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM:IGNITION). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607214June 30, 2014
ELECTRICAL SYSTEM
CAR SHUTS DOWN AT ANY GIVING TIME,LEAVING US WITH OUT CONTROL. CAUSE FOR SERIOUS ACCIDENT. WE HAVE FOUND OUT ITS THE IGNITION SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606795June 29, 2014
ENGINE, ELECTRICAL SYSTEM, STEERING
ENGINE DIED WHILE SIGNALING A LEFT TURN GOING ABOUT 45 MPH. ALMOST REAR ENDED. CHANGED IGNITION SWITCH MODULE. NO REPEAT RECURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605141June 23, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL * THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND THE DEALER REPLACED THE IGNITION SWITCH. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 92,847. UPDATED 08/11/14*LJ UPDATED 08/23/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604966June 21, 2014
SERVICE BRAKES, STEERING
SIX MONTHS AFTER PURCHASING THIS USED VEHICLE (WITH 29,000 MILES ON IT) IT COMPLETELY STALLED ON THE INTERSTATE WHILE DRIVING ABOUT 65 MPH. IT STARTED BRAKING BY ITSELF MAKING IT DIFFICULT TO GET TO AN EMERGENCY PULL OFF AREA. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT CONSIDERING IT WAS RUSH HOUR. I TOOK IT TO THE DEALERSHIP WHERE THEY TOLD ME THAT THE "THROTTLE BODY" NEEDED TO BE REPLACED. AFTER GETTING IT REPAIRED THE CAR DROVE FINE UNTIL THIS YEAR. AT ABOUT 55,000 MILES MY CAR WOULD START SHAKING VERY HARD, BRAKE PEDAL WAS ALMOST TO THE FLOOR, AND IT WAS ALMOST IMPOSSIBLE ACCELERATE. I HAD TO PULL OVER AND RESTART THE CAR. THIS HAPPENED ATLEAST 4 TIMES. EVENTUALLY MY CAR STALLED OUT ON ME AGAIN WHILE DRIVING ON THE INTERSTATE. ONCE AGAIN THIS FEBRUARY THE DEALERSHIP BLAMED IT ON THE "THROTTLE BODY" AND A POWERLINE THAT WAS "COMPLETELY CORRODED". AFTER HAVING THEM REPLACED, IT DROVE OK FOR ONLY A COUPLE OF MONTHS. THEN ALL OF A SUDDEN IN JUNE MY CAR STARTED SHAKING VERY BADLY WHILE DRIVING ON THE INTERSTATE AND I NOTICED THAT MY BRAKE WAS STUCK I PUT MY FOOT UNDER THE BRAKE PEDAL TO POP IT OUT AND THE CAR THEN DROVE OK. I TOOK IT TO THE DEALERSHIP AND GO FIGURE THE "THROTTLE BODY" NEEDED TO BE REPLACED, BRAKE MASTER CYLINDER HAD TO BE REPLACED, BRAKE VACUUM BOOSTER NEEDED SERVICE, BRAKE FLUID SYSTEM HAD TO BE FLUSHED, AND THE ENGINE AIR FILTER NEEDED TO BE REPLACED. I WALKED AWAY WITH A $300 BILL BECAUSE THE WARRANTY ONLY COVERED SOME OF THE PROBLEMS. ONE WEEK LATER WHILE IT WAS POURING RAIN I WAS DRIVING ON THE INTERSTATE AND MY CAR COMPLETELY STALLED FOR THE 3RD TIME. A TRACTOR TRAILOR ALMOST LOST CONTROL TRYING TO PREVENT HITTING ME AS I SLID OFF THE INTERSTATE. ONCE I WAS SAFE I TRIED TO RESTART IT AND THE KEY BROKE OFF IN THE IGNITION. NOW THE IMMOBILIZER MODULE HAS TO BE REPLACED. PLEASE NOTE THAT I KEEP THE MAINTENANCE UP ON THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605259June 18, 2014
UNKNOWN OR OTHER
THE FRONT SEAT HEAD RESTRAINTS ARE HEAD "CONSTRAINTS." BOTH THE ANGLE OF THE BRACES SUPPORTING THE HEAD RESTRAINTS AND THE THICKNESS OF THE PADDING OF THE HEAD RESTRAINTS ARE EXCESSIVE. WHEN THE SEAT IS UPRIGHT, A POSITION OF GOOD POSTURE, THE HEAD RESTRAINT FORCES THE HEAD DOWN TO LOOK AT THE LAP. RAISING THE HEAD RESTRAINT INCREASES THE DOWNWARD ANGLE. MOVING THE SEAT-BACK AWAY FROM VERTICAL MAKES THE HEAD COMFORTABLE BUT THEN THE BACK DOESN'T TOUCH THE SEAT-BACK AND THAT POSITION IS RATHER TIRING. MUCH OF THE TIME, THE SOLUTION IS TO LEAN FORWARD OR TO THE RIGHT OR TO THE LEFT AWAY FROM THE HEAD RESTRAINT TO AVOID DISCOMFORT AND BLOCKED VISION. THE 2013 BUICK REGAL HAS TAKEN THE HEAD RESTRAINT CRITERIA TO EXCESS AND IT WOULD BE HELPFUL IF MODIFICATIONS CAN BE CONSIDERED SO THAT FUTURE HEAD RESTRAINTS ARE NO LONGER A HINDRANCE TO DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598799June 17, 2014
ENGINE, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND NO WARNING LAMPS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 08/19/14*LJ UPDATED 08/23/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598104June 13, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THE ENGINE STALLED AND THE INDICATOR LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE POWER STEERING AND BRAKES FAILED. THE VEHICLE RESUMED TO ITS NORMAL OPERATION AFTER BEING RESTARTED. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THE FAILURE HAS RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS AN ELECTRICAL SHORTAGE IN THE IGNITION SWITCH AND AS A RESULT, IT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 102,000. UPDATED 08/19/14*LJ UPDATED 08/23/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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