Buick Century Complaints

1,816 consumer complaints on file.

#10088062August 17, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 30 MPH CONSUMER APPLIED THE BRAKE PEDAL AND THE BRAKES BECAME INOPERATIVE. THIS CAUSED CONSUMER'S VEHICLE TO COLLIDE WITH ANOTHER VEHICLE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE BRAKES NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087568August 10, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING AT LOW SPEEDS A SQUEAKING NOISE WAS PRODUCED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083027July 30, 2004
ENGINE AND ENGINE COOLING:ENGINE
CONTINUE TO HAVE A ROUGH IDLING ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071710July 30, 2004
TIRES, STRUCTURE:BODY:DOOR
THE CONSUMER NOTICED WATER RUNNING FROM THE DOOR FRAME AFTER OPENING AND CLOSING THE DOOR. *AK THE TIRE WAS FOUND CUT AT THE DEALER. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071711July 30, 2004
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, PARKING BRAKE
THE DOOR LOCKS FAILED TO LOCK FROM USING THE REMOTE KEY ENTRY DEVICE. ALSO, CONSUMER NOTICED THAT THE LOCK BUTTON FAILED TO UNLOCK THE DOORS INTERMITTENTLY. *AK INSPECTOR VERIFIED THAT THE POWER DOOR LOCKS OPERATED AS DESIGNED. THE ODOMETER OPERATED NORMALLY. TRUNK POPPED OPEN ONCE WHILE DRIVING. THE BRAKES APPLIED AND RELEASED AS DESIGNED; AND THE THE EMERGENCY BRAKE HELD THE VEHICLE PROPERLY AND APPEARED TO BE PROPERLY ADJUSTED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071712July 30, 2004
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN THE VEHICLE WAS SHUT OFF, THE DAYTIME RUNNING LIGHTS FAILED TO SHUT OFF. THIS CAUSED THE VEHICLE TO REMAIN UNLOCKED FOR A LONG PERIOD OF TIME. BOTH THE MANUFACTURER AND THE DEALER WERE CONTACTED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071715July 30, 2004
SERVICE BRAKES, HYDRAULIC
WHEN THE BRAKE PEDAL WAS DEPRESSED THE CONSUMER EXPERIENCED EXTENDED STOPPING DISTANCE. *AK *NM *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071716July 30, 2004
FUEL SYSTEM, GASOLINE
WHILE DRIVING CONSUMER SMELLED A GAS ODOR INSIDE THE VEHICLE. WINDOWS MUST BE ROLLED DOWN IN ORDER FOR THE CONSUMER TO DRIVE THE VEHICLE. DEALERSHIP WAS UNABLE TO DETECT THE INTERMITTENT FAILURE.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071749July 30, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CONSUMER COMPLAINED ABOUT DOORS LOCKING AND UNLOCKING WHILE DRIVING. THE DEALER INSPECTED THE VEHICLE SEVERAL TIMES BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEMS. THE DASHBOARD WAS ALSO FALLING APART. *AK *NM THE TRUNK POPPED OPEN, THE BRAKES WERE INOPEATIVE, THERE WAS A FUME SMELL COMING FROM THE VEHICLE. UPDATED 12/13/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083710July 29, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING VEHICLE STOPPED ACCELERATING. THEN, STARTED SHAKING. VEHICLE WAS TOWED TO THE DEALERSHIP. THE BEARING BETWEEN THE SUN GEAR FAILED, AND CAUSED SUN GEARS TO STRIP, CREATING METAL CONTAMINATION THROUGH OUT THE TRANSMISSION. THE SUN GEAR ASSEMBLY AND TRANSMISSION WERE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082781July 27, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
LOUD HUMMING NOISE FROM INTERIOR OF VEHICLE. ONE NON GM CAR DEALERSHIP SAYS IT IS A DEFECTIVE ALTERNATOR. GM DEALER SAYS THEY CANNOT HEAR ANYTHING AND EVERYTHING IS FINE. GOING ON TRIP NEXT WEEK AND AFRAID OF NOT ONLY ALTERNATOR FAILING, BUT TAKING BATTERY OUT WTH IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083438July 21, 2004
SUSPENSION:FRONT
WHILE DRIVING AT ANY SPEED, CONSUMER CAN HEAR A DISTINCT POPPING SOUND COMING FROM THE FRONT END OF THE VEHICLE. THE DEALER HAS EXAMINED THE VEHICLE AND CANNOT LOCATE THE PROBLEM. ALSO, THE DEALER HAS REPLACED THE SHOCKS ON THE FRONT END. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083241July 19, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING,VEHICLE STALLED. CONSUMER RESTARTED VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC INFORMED CONSUMER THAT THE VEHICLE WAS PLACED ON DIAGNOSTIC MACHINE, AND NO PROBLEM WAS RECALLED FROM THE MACHINE. THEN, MECHANIC TOOK THE VEHICLE ON A TEST DRIVE . VEHICLE DUPLICATED THE PROBLEM. BUT MECHANIC INSISTED THAT NO SOLUTION WAS AVAILABLE AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074158July 19, 2004
SEAT BELTS:FRONT:RETRACTOR
THE REAR SEAT BELTS ARE JAMMED INTO THE RETRACTOR MECHANISM. THE REAR SEAT BELT ASSEMBLY HAS ALREADY BEEN REPLACED. THE DEALER WILL NOT REPAIR THE PROBLEM FREE OF CHARGE. *AK BUICK REFUSED TO FIX THE SEAT BELT BECAUSE OF THE MILEAGE ON THE VEHICLE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081144July 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION JERKS INTO GEAR WHEN ON THE HIGHWAY - SEEMS TO BE ESPECIALLY PROMINENT AFTER USING THE OVERDRIVE; WILL STOP IF CAR IS STOPPED, ENGINE SHUT OFF FOR AWHILE, AND THEN RESTARTED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071801July 15, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CRUISE CONTROL FAILED CONTINUOUSLY, WHICH RESULTED IN THE VEHICLE ACCELERATING TO HIGH SPEEDS. THE DEALERSHIP REPLACED THE LEVER, BUT THE FAILURE RECURRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081453July 7, 2004
ENGINE AND ENGINE COOLING
A MIXTURE OF WATER AND ANTI FREEZE SEEPED INTO THE OIL. WHEN THIS OCCURRED THE FLUIDS MIXED WITH THE OIL, AND WENT THROUGH THE INTAKE MANIFOLD GASKET. THIS KNOCKED THE CRANKSHAFT AND DESTROYED THE ENGINE. THE ENGINE WAS REPLACED, BUT THE FAILURE RECURRED 8 MONTHS LATER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081372July 6, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING UPHILL TRANSMISSION DOWN SHIFTED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080158June 29, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 45 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED BRUISES ON HER CHEST AREA. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10078749June 24, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
OUR WELL MAINTAINED 2001 BUICK CENTURY WITH A 3.1 L V6 HAS DEVELOPED AN INTAKE MANIOLD LEAK AT UNDER 75,000 MILES. THE CAR HAS BEEN WONDERFUL SINCE PURCHASED NEW - UNTIL NOW. INTERNET RESEARCH HAS REVEALED THAT GM USED A "PLASTIC" INTAKE MANIFOLD AND IT HAS BEEN PROBLEMATIC. IT WAS ALSO REVEALED THROUGH RESEARCH INTO GASKET MANUFACTURERS THAT THE 100,000 COOLANT IS MORE CORROSIVE THAT GM ANTICIPATED. NOW, WHERE DOES THE RESPONSIBILITY LIE FOR THE MANUFACTURER (BUICK DIV) TO TAKE OWNERSHIP AS A RESPONSIBLE CORPORATE CITIZEN AND PROVIDE SOME REPLACEMENT COST RELIEF TO THE CUSTOMER? I CURRENTLY OWN 3 GENERAL MOTORS VEHICLES, HOWEVER ONLY 1 WITH THE PROBLEMATIC INTAKE MANIFOLD DESIGN. I LOOK FORWARD TO HEARING FROM SOMEONE SOON. AS A MARKETING MANAGER FOR A MAJOR COMPANY, I CAN ASSURE GM THAT CUSTOMER LOYALTY IS WHAT DRIVES MY BUSINESS SUCCESS. IN ORDER FOR ME TO SELECT GM FOR MY NEXT VEHICLE, I WOULD LIKE THEM TO TELL ME WHAT THEY WILL DO TO REMEDY THIS DESIGN FLAW PROBLEM OF INTAKE MANIFOLD GASKET FAILURE. THANKS, ART PANDARU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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