Buick Century Complaints

1,816 consumer complaints on file.

#10103276December 7, 2004
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING 25 MPH CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. SUDDENLY, THE VEHICLE STALLED. CONSUMER RESTARTED VEHICLE, AND TOOK IT TO THE DEALER FOR INSPECTION. CONSUMER WAS NOT ABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103282December 7, 2004
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS WERE REPAIRED. CONSUMER STATED AFTER RECALL REPAIRS THE HEADLIGHTS WERE VERY DIM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101994December 2, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES FAILED WHEN DEPRESSED AT 40 MPH. THE PEDAL WENT TO THE FLOOR. THIS RESULTED IN THE VEHICLE SKIDDING ON DRY PAVEMENT. CONSUMER PUMPED THE BRAKE PEDAL AND VEHICLE STOPPED AN ONE FOOT SHORT OF REAR ENDING ANOTHER VEHICLE. ENGINE LIGHT CAME ON AND STAYED ON FOUR DAYS PRIOR TO BRAKE FAILURE. VEHICLE WILL BE TOWED TO THE DEALERSHIP TO HAVE THE BRAKES INSPECTED.*AK. WILKINS BUICK-MAZDA PROVIDED CONSUMER WITH ONE COMPLIMENTARY BRAKE INSPECTION NOT TO EXCEED $200.00. DEALER WAS UNABLE TO DUPLICATE THE BRAKE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101999December 2, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE GASKET HAS TO BE REPLACED. ANTI-FREEZE LEAKED FROM THE TOP, AND DRIPPED DOWN ONTO THE ENGINE. HOWEVER, TOOK VEHICLE TO DEALER SEVERAL TIMES. THE LEAK HAS NOT BEEN FOUND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100092November 17, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I BROUGHT MY CAR TO MY BUICK DEALER FOR SERVICE AND WAS INFORMED THAT THE COOLANT HAD BECOME SLUDGY. THEY TOLD ME THAT THE SYSTEM NEEDED TO BE DRAINED, CLEANED AND REFILLED AND WOULD COST ME $129.00. I WAS VERY CONCERNED ABOUT WHAT COULD POSSIBLY CAUSE THIS, AND THE REPRESENTATIVE COULDN'T TELL ME WHY, BUT THAT THEY CAUGHT IT EARLY AND WOULDN'T BE A PROBLEM. I THEN TOOK A LOOK ON THE INTERNET FOR INFORMATION ON THIS PROBLEM AND FOUND OUT ABOUT THE CLASS ACTION LAWSUITS AGAINST GM FOR THEIR DEXCOOL COOLANT PROBLEMS IN THEIR CARS, ESPECIALLY THE V6'S. I CALLED THE DEALER TO TELL THEM THAT I HAD A PROBLEM WITH HAVING TO PAY FOR THIS REPAIR AND THAT I WAS ALSO CONCERNED WITH POSSIBLE DAMAGE TO MY SYSTEM, INTAKE MANIFOLD GASKET PROBLEMS AND THE EFFECT THAT WOULD HAVE IN THE FUTURE. THEY TOLD ME THEY WOULD CALL ME BACK. THIS IS A WIDESPREAD PROBLEM THAT NEEDS TO BE ADDRESSED BY AN OUTSIDE AGENCY BECAUSE GM IS NOT STEPPING UP TO THE PLATE TO HANDLE IT. WHILE NOT CAUSING AN IMMEDIATE PHYSICAL DANGER, IT DOES CERTAINLY CAUSE A SECONDARY DANGER TO MOTORISTS WHO BREAK DOWN ON THE ROAD AND THE OTHER MOTORISTS AROUND THEM. PLEASE STEP IN AND DO SOMETHING ABOUT THIS. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101235November 17, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CONSUMER COMPLAINED ABOUT A FUEL INJECTION SYSTEM PROBLEM. THERE WAS 50,000 MILES ON THE VEHICLE, AND IT WAS NO LONGER UNDER WARRANTY. THE DEFECT WAS THE RESULT OF POOR GAS THAT WAS USED IN ARIZONA. CONSUMER HAD THE FUEL INJECTORS CLEANED AND FLUSHED. SEVERAL WEEKS LATER THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091607November 17, 2004
SEAT BELTS:FRONT:RETRACTOR
THE FRONT PASSENGER'S SIDE SEAT BELT RETRACTS AFTER CLICKING THE SEAT BELT IN TO STAY CONNECTION. THE PASSENGER WOULD HOLD THE SEAT BELT RETRACTOR. THIS CAUSED THE SEAT BELT TO TIGHTEN. THE CONSUMER TOOK THE VEHICLE TO DEALER FOR INSPECTION, AND THE MECHANIC TOLD THE CONSUMER THAT THE SEAT BELT WAS NOT RECALLED FOR THIS VEHICLE, AND THE WARRANTY EXPIRED. THE CONSUMER INFORMED THE MECHANIC OF THIS PROBLEM AND THEY ADJUSTED IT TWICE BUT THE PROBLEM RECURRED. *AK *NM *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099974November 15, 2004
SEAT BELTS
HEAT IS CAUSING THE PLASTIC SEAT BELT LATCH COVER TO DETERIORATE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098831November 14, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT WAS REPLACED AT @ 115,000 MILES. COOLANT WAS IN GLOBES IN OVER FLOW TANK. APPROXIMATELY 15,000 MILES AFTER REPLACEMENT, COOLANT LIGHT CAME ON (FIRST TIME EVER SINCE I HAVE OWNED CAR). COOLANT WAS @ 1 GALLON LOW. COOLANT HAS ALSO BECOME GLOBBY AGAIN. TOOK INTO REPLACE WITH DIFFERENT COOLANT (NOT DEX-COOL). UPON INSPECTION GARAGE FOUND THE ENGINE GASKET HAS BEEN LEAKING COOLANT. THEY CLAIM IT WAS CAUSED BY THE DEX-COOL COOLANT, THEY DID NOT DO THE FLUSH BECAUSE THEY DID NOT WANT TO CHANCE MAKING THE LEAK WORSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098712November 11, 2004
ENGINE AND ENGINE COOLING
DRIVING DOWN ROAD ONE DAY WHEN CAR OVERHEATED. ONE MECHANIC REPLACED THERMOSTAT BUT CONTINUED TO DO SAME. TOOK TO ANOTHER FACILITY WHO RAN DIAGNOSTIC TEST AND WAS TOLD THAT IT WAS THE R & R INTAKE MANIFOLD GASKET. CAR IS A 1999 BUICK CENTURY WITH ONLY 46,191 MILES. HAVE BEEN TOLD THE COST TO FIX PROBLEM IS APPROX. $700. WITH ALL OF THE OTHER IDENTICAL PROBLEMS OF OTHER OWNERS WHY HASN'T SOMETHING BEEN DONE WITH THIS PROBLEM? CONSUMER SHOULD NOT HAVE TO FOOT THE BILL FOR GM'S DEFECTIVE PARTS. THERE IS OBVIOUSLY SOMETHING WRONG WITH THE ENGINE DESIGN. HAD A BUICK REGAL BEFORE THIS AND IT IS STILL RUNNING WITH OVER 195,000 MILES. NO ENGINE COOLING SYSTEM PROBLEM WITH IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099798November 10, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHILE PULLING OUT OF A DRIVEWAY A LOUD CLANKING NOISE WAS HEARD COMING FROM THE FRONT. ALSO, DASHBOARD LIGHT FLASHED ON AND OFF INTERMITTENTLY . CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BEARING SHEARED OFF THE TRANSMISSION. BATTERY AND TRANSMISSION NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099431November 4, 2004
SUSPENSION
WHILE DRIVING THE STEERING WHEEL SHOOK UNCONTROLLABLY. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098196November 3, 2004
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
AFTER HAVING THE LOW BEAM RECALL DONE THE LOW BEAMS ARE EVEN WORSE THEN WHEN I STARTED. THE RECALL BULBS ARE LESS AFFECTIVE THEN THE ORIGIONALS WITCH ARE NOTHING TO BRAG ABOUT. HI BEAMS ARE NOT AFFECTED. I WILL BE REPLACING WITH AFTER MARKET TYPE BULBS ON MY OWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099366November 1, 2004
SERVICE BRAKES, HYDRAULIC
FOOT ON BRAKE, SHIFTED INTO DRIVE, CAR SUDDENLY TOOK OFF AT A FAST PACE. ENDED UP HITTING A VAN ON THE RIGHT BUMPER. *BF THE VEHICLE JUMPED THE CURB AND CROSSED THE SIDEWALK CROSSING 6 LANES OF TRAFFIC ENDING UP ON THE GROUNDS OF A BUILDING. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097559October 21, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
ON TWO OCCASIONS THE STEERING WHEEL FELT LOOSE AND THE DRIVER HEARD A CLINK NOISE WHILE DRIVING. THE DEALER LATER DETERMINED THAT ONE OF THE TIE RODS BROKE. THE DEALER REPLACED THE TIE ROD, ALIGNED THE TIRES AND BALANCED THE TIRES. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096140October 20, 2004
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
SERVICE VEHICLE, ABS AND TRACTION CONTROL LIGHT CAME ON. THE LIGHT WOULD GO OUT AT FIRST BUT NOW IS STEADY. TOOK CAR TO DEALER WHO SAID IT WAS BROKEN WIRE UNDER HOOD. THEY HAVE FOUND MANY WITH SAME PROBLEM. A WIRE HARNESS IS TO SHORT AND THE WIRE EVENTUALLY FAILS. ABS DOES NOT WORK DURING THIS FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095809October 15, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THERE WAS NO FAILURE, BUT COULD HAVE BEEN. I REPLACED THE FRONT BRAKES FOR THE FIRST TIME. THE MECHANIC INFORMED ME THAT THE ROTORS HAD ALREADY BEEN TURNED DOWN BELOW RECOMMENDATION. THE SIZE SHOULD HAVE BEEN 1.270" WITH THE MAXIMUM TURNING DOWN TOO 1. 2 +/-. BUT THEY WERE ALREADY BELOW THE MINIMUM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095584October 12, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AUTOMATIC WINDOWS. SEVERAL MONTHS AGO THE DRIVER WINDOW QUIT WORKING ON MY 2000 BUICK CENTURY. I HAD IT REPLACED AT A COST OF AROUND $400. WITHIN THE LAST 45 DAYS THE TWO BACK WINDOWS AND AS OF THIS WEEKEND THE FRONT PASSENGER WINDOW ARE NOT WORKING. THEY SLID DOWN IN THE TRACK AND THE BUTTONS DON'T WORK. ALSO WITHIN THE LAST 45 DAYS MY HUSBAND 2001 MALIBU HAD A BACK WINDOW GO OUT. IT TOO SLID DOWN AND THE BUTTON DOESN'T BRING IT BACK UP. THAT IS A TOTAL OF FIVE WINDOWS NOT WORKING. AT THAT COSTS IT IS CHEAPER TO TAPE THEM UP THAN TO TAKE OUT A SECOND MORTGAGE TO FIX IT. IS THERE A RECALL ON THE MOTOR AND REGULATOR ASSEMBLY FOR THESE WINDOWS? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096884October 5, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
ENGINE INJECTOR FAILURE. *BF THE CONSUMER HAS 5 INJECTORS ON THE VEHICLE AND SO FAR ONLY 1 HAS FAILED. THE CONSUMER BELIEVED THAT EVENTUALLY THE REMAINING INJECTORS WILL HAVE TO REPLACED. THE CONSUMER THE MANUFACTURER KNEW ABOUT THE PROBLEM FOR YEARS AS FAR AS 1994. THE INJECTOR PROBLEM HAS CAUSED ANOTHER SAFETY ISSUE SUCH AS ENGINE HESITATION WHEN THE GAS PEDAL WAS DEPRESSED AND THE ENGINE DOES NOT WANT TO MOVE FOR A NUMBER OF SECONDS UNTIL THE PEDAL IS ALMOST FLOORED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093513October 3, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOUGHT THIS CAR NEW. HAVE HAD INTERMITTENT PROBLEMS WITH ELECTRIC WINDOWS NOT OPERATING. IN JUNE, DRIVERS WINDOW FELL DOWN AND WOULD NOT CLOSE. MECHANIC REPLACED ENTIRE WINDOW MECHANISM. THREE WEEKS LATER LEFT REAR WINDOW BEGIN TO FALL WHILE DRIVING. DROVE TO DEALERSHIP WHERE MECHANIC TAPED WINDOW UP AND HE SAID THIS HAD BEEN A PROBLEM BUT THOUGHT IT WAS WITH ALL MAKES/MODELS NOT JUST BUICK. THE ORIGINAL REPAIR ON FRONT WINDOW WAS $440. TO REPAIR REAR WINDOW WOULD BE THE SAME. MY HUSBAND HAS DISCONNECTED SWITCH AND TEMPORARY FIXED WINDOW UP. NOW THE REMAINING TWO WINDOWS SELDOM OPERATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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