BMW X5 Complaints (2003)

100 consumer complaints on file.

#11552487October 29, 2023
ELECTRICAL SYSTEM
Wiring dash fire. Heavy smoke from dash and vehicle completely in flame in minute. My son sent me a recording while it was happening, he did no know what to do or what was happening.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11501408January 12, 2023
ELECTRICAL SYSTEM
The contact owns a 2003 BMW X5. The contact stated the vehicle was parked, while entering the vehicle he noticed the dashboard was melted, which was caused by a fire that occurred independently. The contact stated he reviewed a camera that was near the location of the vehicle and saw the fire occur on the video. The contact did not call the fire department to report the incident. The contact stated no one was injured nor sought medical attention. The vehicle was not drivable. The contact towed the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 137,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11500047January 3, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My 2003 BMW X5 was parked outside of my house, turned off and not driven for hours and burst into flames consuming the whole dashboard, fire department said that fire was due to some electrical problem with car, very scary please help could of killed my family the incident was recorded on home surveillance footage, but I cannot upload because of size
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11449083January 27, 2022
SEATS
LH - Driver side seat caught fire and melted through seat material and melted onto my coat. there are burn marks / holes through the seat due to the heater malfunction/ short. My coat was also ruined with plastic melted onto it from the seat.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11446959January 10, 2022
UNKNOWN OR OTHER
The windows keep getting stuck. Not just one but both. We have replaced the windows 3 times. The window regulator keeps getting wound up in the gear. The motor in the window has to keep getting replaced. This is causing the window to get stuck or tight. Which ever you choose to call it. when it gets this way it causes the window to pop the crack or break. This has happened twice. my BMW is still in good shape all but the 2 front windows. This needs to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399509March 6, 2021
AIR BAGS
2003 BMW X5 INVOLVED IN A ACCIDENT. HIT BY ONCOMING TRAFFIC ON PASSENGER SIDE. AIR BAG WAS DEPLOYED BUT DID NOT INFLAT. NO ONE SITTING IN PASSENGER AREA THANK GOD OR WOULD HAVE BEEN INJURED. HAPPENED ON CITY STREET
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11384008December 18, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE CAR STARTED LOSING POWER WHILE ON THE ROAD. IT GOT SLOWER AND SLOWER, TILL IT FINALLY CAME TO A COMPLETE STOP. IT HAD TO BE TOWED THE REST OF THE WAY TO THE HOUSE. THE ENGINE WOULD START UP, BUT IT WOULD NOT ENGAGE ANY OF THE GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351088August 25, 2020
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I PURCHASED A BMW X5 AND THE FAIL TRANS LIGHT CAM ON AND THE GEARS ARE SHIFTING OUT OF CONTROL. ALMOST GOT MY SON KILLED. THE CHECK ENGINE LIGHT CAME ON AND THE LIGHTS FLICKER ON AND OFF. MY SON WAS DRIVING WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317929March 13, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THIS MORNING 03/13/2020 AT APROX. 2:30AM MY BMW X5 2003 WAS ENGULFED IN FLAMES FOR NO REASON AND MY TWO GERMAN SHEPHERDS HEY YOU AND MY BABY DIESEL WERE INSIDE,AND HOW ONE MADE IT OUT AND THE BABY DIDNT, I BUSTED WINDOWS CAUSE I HEARD HIM CRYING ,,,,I COULDNT GET HIM I TRIED TO I TRIED OH MY GOD MY POOR BABY , I WAS INJURED AND SCARED FOR LIFE WITH THAT. MY CAR WAS OFF AND PARKED IN FRONT OF A FRIENDS HOUSE ON A SIDE STREET, ALL A LOSS. NO PICTURES TAKEN ,SEVERAL POLICE AND FIRE DEPT. CAME.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11291245December 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2003 BMW X5. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE CONTACT NOTICED SMOKE UNDER THE HOOD. WHEN HE OPENED THE HOOD, HE NOTICED FLAMES AROUND THE MOTOR. THE CONTACT QUICKLY EXTINGUISHED THE FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED BMW OF DALLAS (6200 LEMMON AVE, DALLAS, TX 75209, (972) 763-5528) AND WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11253660September 6, 2019
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS) AND THE VEHICLE WAS REPAIRED. WHILE THE CONTACT WAS DRIVING HOME FROM THE SERVICE APPOINTMENT AT 55 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED THE BMW STORE (6131 STEWART RD SUITE 1, CINCINNATI, OH 45227, (513) 271-8700) AND WAS INFORMED THAT DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE DEALER CAUSED THE FAILURE DUE TO NOT DISCONNECTING THE BATTERY. THE CONTACT CALLED THE BETTER BUSINESS BUREAU AND WAS PROVIDED COMPLAINT ID NUMBER: 3787246. THE FAILURE MILEAGE WAS 172,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232480July 16, 2019
UNKNOWN OR OTHER
PARKED VEHICLE, NOTICE SMOKE COMING FROM UNDERNEATH HOOD, TURNED INTO FIRE, HEARD 'BOOM,' VEHICLE EXPLODED, HOUSTON FIRE DEPT RESPONDED AND WILL HAVE REPORT OF THIS INCIDENT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11229271July 3, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW X5. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS) AS OF JANUARY 20, 2017. THE CONTACT HAD NOT RECEIVED A RECALL NOTIFICATION. THE MANUFACTURER AND THE DEALER (FIELDS BMW WINTER PARK, LOCATED AT 963 WYMORE RD, WINTER PARK, FL 32789, (407) 628-2100) INITIALLY INDICATED THAT THE AIR BAG RECALL WAS SERVICED, BUT LATER RECANTED THE STATEMENT AND INDICATED THAT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206991May 11, 2019
AIR BAGS
TAKATA RECALL. I RECEIVED A CARD IN THE MAIL FROM BMW OF NORTH AMERICA INFORMING ME THAT THERE WAS A RECALL ON THE AIRBAG FOR MY 2003 BMW X5. WHEN WE CALLED THE DEALERSHIP IN AMARILLO TEXAS, AUTOPLEX BMW, WE WERE TOLD BY THE SERVICE MANAGER KENDRA THAT WE ARE WELCOME TO BUY NEW CARS FROM THEM BUT THEY WILL NO LONGER HONOR WARRANTY OR RECALL. WORK FOR ANYONE WITH THE LAST NAME (XXXX) OR WHO IS RELATED TO OR AFFILIATED WITH DR. (XXXX). IS THERE ANY ASSISTANCE YOU CAN GIVE WITH THIS MATTER?3 THE RECALL STATES THAT THE INFLATOR COULD CAUSE SERIOUS INJURY OR DEATH IF UN RESOLVED, DOES THE BMW DEALER HAVE THE RIGHT TO REFUSE TO PERFORM THE RECALL, JEPRODIZING MY SAFETY FOR WHATEVER PERSONAL VENDETTA THEY HAVE AGAINST DR. (XXXX), MY SON? (XXXX) (BEST PERSON TO CONTACT) (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104867June 30, 2018
STEERING, UNKNOWN OR OTHER
WE HAVE REPLACED 7 WINDOW REGULATORS KEEP BREAKING. ALL BMW PARTS. DEFECTIVE DESIGN. ALSO NOW THE STEERING ANGLE SENSOR HAS WENT OUT AND CAUSING ISSUES WITH BRAKES ETC. BITH OF THESE ISSUES CAUSE THE AUTO TO FAIL SAFETY INSPECTION. THE DRIVERS SIDE REGULATOR SCRAPED ALL THE TINTING OFF THE INSIDE OF THE WINDOW AS WELL. THE REGULATORS WERE ALL REPLACED 4 YEARS AGO WITH BMW PARTS AND THEY ARE BROKEN AGAIN AND BEING REPLACED AGAIN. REASEARCHING IF THERE IS AFTER MARKET TO FIX PROBLEM WITH THAT DOWEST HAVE THE DEFECT BMW'S REGULATORS HAVE. THE FIX IS ALMOST $2000.00 EACH TIME. THE STEERING ANGLE SENSOR HAS BEEN MALFUNCTIONING AND WAS JUST DIAGNOSED AND ABS AND BRAKE LIGHTS ON..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088722April 17, 2018
POWER TRAIN
WHILE DRIVING, I STOPPED AT AN INTERSECTION. WHEN I STARTED TO GO, THERE WAS A LOUD GRINDING NOISE AND THE CAR WOULD NOT MOVE. I HAD TO GET THE CAR PUSHED OUT OF THE INTERSECTION. I TRIED RESTARTING THE CAR AND AS SOON AS YOU PUT IT IN GEAR, YOU HEARD THE GRINDING NOISE. I HAD IT TOWED TO MY LOCAL MECHANIC, UPON HIS INSPECTION, THE FRONT DRIVE SHAFT WAS BROKEN AND THEN DISCOVERED THAT THE INSIDE OF THE TRANSFER CASE WAS ALSO STRIPPED. SO NOW I'M STUCK WITH NO VEHICLE, THOUSANDS OF DOLLARS IN REPAIRS, AND THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME, THE FIRST WAS IN JANUARY 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084493April 11, 2018
AIR BAGS, ENGINE, UNKNOWN OR OTHER
WITHIN 24 HOUR OF PURCHASE OF VEHICLE,ITWAS SMOKING WHEN I CONTACT THE DEALER MAD HIM AWARE OF THE CAR ISSUE NOW I HAVE FOUND ATLEAST 6RECALLSON 2003 X5 BMW.RECALL15V318000 RECALL17V047000 RECALLO3V197000.ASWELL ENGINE RECALLS.LOSS OF ENGINE POWERJUST SHUT OFF,SEVERE SMOKE FROM BACK OF VEHICLE.(FILE:///C:/USERS/OWNER/PICTURES/BMW_NEW.PDF) .CAME TO COMPLETE STOP,WHENI FIRST BROUGHT CONCERN TO THE DEALER FROM THE CAR PLACE.IT WAS WITHIN 24 HOURS,THE SELLER CONTACTED ME AND SAID HE HAD A RELIABLE CAR AND I END UP WITH 2003 BMW WITH AT LEAST 8 RECALLS (HTTP://UKCAR.REVIEWS/BMW-X5-E53-LCI-2003-PROBLEMS-RECALLS/).I PURCHASE THE CAR 1-4-18..I CALL THE DEALER ABOUT MY CONCERNS,1-5-18.THE CAR WAS PURCHASE FROM MONETARY CALIFORNIA,I SENT SOME TO PICK THE CAR UP AND THE LOCATION WAS AT MONETARY VALLEY FORD. HIS PHONE NUMBER IS 9519658614. ALSO I PAID 3600 DOLLARS CASH FOR THE CAR AND THE DEALER PUT 2500 ON A DOCUMENT HE GAVE ME .I NOTICE IT AFTER I REGISTER THE BMW.AS WELL THIS DEALER IS IN VIOLATION OF CALIFORNIA LEMON LAW CODE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022057September 7, 2017
STRUCTURE:BODY, ENGINE, FUEL/PROPULSION SYSTEM
DRIVING SLOWLY DOWN STREET, SAW SMOKE COMING FROM FRONT RIGHT UNDER HOOD, PULED OVER TO SIDE, FLAMES VISIBLE COMING FROM HOOD, WITHIN 15 MINUTES, ENTIRE FRONT ON FIRE, FIRE DEPARTMENT CAME WITHIN 5-10 MINUTES, MAJOR FIRE, TOTAL LOSS. ALL THIS TOOK ABOUT 30 MINUTES. FORTUNATELY, NO INJURIES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10990584May 19, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
2003 BMW X5 RECALL FOR SERVICE BRAKES, HYDRAULIC, FOUNDATION COMPONENTS, HOSES, LINES/PIPING, AND FITTINGS 2003 BMW X5 RECALL FOR AIR BAGS, FRONTAL, DRIVER SIDE INFLATOR MODULE THE AFFECTED VEHICLES ARE EQUIPPED WITH A DUAL-STAGE DRIVER FRONTAL AIR BAG THAT MAY BE SUSCEPTIBLE TO MOISTURE INTRUSION WHICH, OVER TIME, COULD CAUSE THE INFLATOR TO RUPTURE. THE SPEEDOMETER/ODOMETER STOPS WORKING WHILE DRIVING AND DOESNT GO INTO FIRST GEAR ALSO SHOWS CAR OVERHEATING BUT IT HASNT OVERHEATED. WHEN TURNING IT GOES BACK TO NORMAL THEN RIGHT BACK TO PROBLEM, ALSO THESE TWO ERROR CODES HAVE APPEARED P0600 SERIAL COMMUNICATION LINK AND P1747 CAN-BUS MONITORING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983684May 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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