BMW X3 Complaints

271 consumer complaints on file.

#11633069December 30, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Upon starting the vehicle, the electronic dashboard comes on, declares “Reduced Driver Assistance” then about 15 seconds later, the entire dashboard goes dark and won’t come back on until the car has been shut down for several minutes. This sequence of events happens 95% of the time that I start the car. Upon restart, the dashboard will stay on about 40% of the time, the other 60% it shuts off again. While I can still see my speed in the heads up display, I have no idea how much gas I have, I can’t get any information from the dahsboard and I can’t use the cruise control. I’ve read about other owners of the 2021 BMW X3 M40i having this same issue however the dealership seems to have no idea and wants me to spend $1,000 in diagnostics to see if they can find the problem….then I would have to pay to have it fixed as well. This seems like a pretty big safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629976December 10, 2024
STRUCTURE:BODY:TAILGATE, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2022 BMW X3. The contact stated while driving 10 MPH, the contact looking in the rearview mirror and became aware that the tailgate had opened. The contact pulled over and closed the tailgate. The contact stated that while entering the garage, the tailgate opened unintendedly. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629071December 5, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
The malfunction involves the collision warning system and sudden braking functionality. The dealership inspection identified a problem with the KAFAS (camera) unit, specifically its housing being deformed from heat, which affected the functionality of the collision sensor and caused the system to malfunction intermittently. The component is still installed in the vehicle and available for inspection if required. The system triggered sudden braking without an actual threat, creating a serious risk of being rear-ended by vehicles behind me. This issue has occurred twice in the last month, with no warning or actual collision risk present. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem was confirmed by the dealership. Their inspection found that the KAFAS camera housing is deformed due to heat exposure, causing malfunction warnings and erroneous braking behavior. They stated this is not a covered warranty issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The dealership performed an inspection and provided an inspection report, but no other entities (e.g., manufacturer, police, or insurance representatives) have inspected the component or vehicle. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the malfunction indicator light for the collision sensor appeared intermittently. The dealership’s report attributes this to the deformation of the KAFAS camera housing due to heat exposure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628791December 4, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving on a state highway in cruise mode, the vehicle displayed a “CHECK CONTROL” message: •Support from Driver Assistance restricted •You can continue driving. Driver Assistance permanently restricted. •Check Control messages (1) Suddenly, the car exited cruise mode. While this is designed as a safety feature, it should not disengage abruptly during driving, as it may lead to potential risks. This a second biggest issue with this vehicle within just a few months of purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627010November 23, 2024
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Rear cross traffic alert safety feature does not work as advertised and is poorly implemented on my 2024 BMW X3. It sometimes will give a visual or visual & audio indication but this is a very rare occurrence and is dangerous. By the time an alert is generated an accident will have occurred. It does not detect pedestrians walking behind the vehicle. It cannot be relied on and it's as if the vehicle does not have this common safety feature. My dealer was sympathetic but stated this is normal operation for this vehicle and other BMWs as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626920November 22, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
My vehicle doesn't warn me about rear cross-traffic or it stops for emergency. I paid for this option. Delaer checked the system and reassured me that everything is working. I have to backup to a busy street a few times a day and this system is not protecting me and I am afraid that I will get into a crash. I had several close calls and I am afraid of a crash with this system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625806November 17, 2024
SEAT BELTS, SEATS
Passenger restraint system malfunction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625787November 17, 2024
ENGINE, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
A CUSTOMER STATES CHECK ENGINE LIGHT ON CAUSE: WIRE REPAIR 0000556 Performing vehicle test (with vehicle diagnosis system) 5270WPB94 61-13-8-353-748 CABLE CONNECTOR: 619900 61-13-5-A4F-528 SHRINKING HOSE: 619900 12-63-5-A55-720 INTEGRATED POWER SUPPLY Charging battery (at support point in 1299000 W/T GIVEN TO REPAIR ENGINE WIRING HARNESS 1263586 Replacing power distribution module (after vehicle diagnosis) 5270WPB94 PART#: 61-13-8-353-748 COUNT: 1 CLAIM TYPE: AUTH CODE: ARTS duplicated complaint, checked fault memory TOTAL LINE A: and code cd8c23 lin bus code for coolant pump 5 stored, found engine harness rubbed on water pump pulley and shorted. performed wire harness repair and also found fuse 021 blown inside integrated voltage supply module, replaced integrated supply module, and correctly routed harness and cleared codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625257November 14, 2024
STRUCTURE
The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625236November 14, 2024
ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS, BACK OVER PREVENTION, BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625117November 14, 2024
UNKNOWN OR OTHER
During rain this evening, water intruded from sunroof area. Learned this is extremely common problem alleged to be due to shrinking sunroof seals. This dripping water can potentially cause loss of control of the vehicle due to falling water intrusion causing foot controls to become wet. In addition, electrical malfunctions may occur possibly causing fire or other problems. I am also including a stranger’s video of his car at BMW dealer with tech explaining this is a very common problem, obtained from Facebook.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624845November 12, 2024
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, ELECTRICAL SYSTEM
The functioning of this feature has never worked. We have had a number of near misses in parking lots when exiting a parking space.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624245November 8, 2024
STRUCTURE
The contact owns a 2022 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624056November 7, 2024
STRUCTURE
The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624030November 7, 2024
UNKNOWN OR OTHER
My complaint is that the safety recall was issued nearly 3 months ago on a 2021 model, and no remedy has been provided for it. This is an unsafe situation and are wondering when they will provide a remedy?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623892November 6, 2024
STRUCTURE
The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623774November 6, 2024
STRUCTURE
The contact owns a 2022 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623164November 1, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
In June 2023, I purchased a vehicle from Enterprise Car Sales. Around June 2024, I reached out to them with concerns about the vehicle. They recommended I contact either the insurance or warranty company, but neither could address my issue. I then took the vehicle to the dealership, and they agreed to inspect it. They confirmed that the windshield and rear window molding trim were aftermarket parts, which were causing streaks on the window and obstructing the driver’s view. Additionally, the brakes and tires had been replaced with non-recommended parts, though I was willing to cover the cost of replacing these two items out of pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622469October 29, 2024
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
PROBLEM: I recently had incidents when the RAB (rear automatic brake) on the 2024 BMW X-3 vehicle DID NOT WORK on multiple. The vehicle never stopped as I backed out of my parking space and almost hit a pedestrian while simply rolling in reverse. Afterwards my husband, who had a similar incident with his BMW 540i, tested the RAB by perpendicularly slowly walking behind the car. He had to run out of the way when the vehicle was continuing to move when approximately 12” from me. I tested both vehicles, 540i & X-3, with the same results. As a further test I placed a plastic figure that’s ordinarily used a warning to drivers of children playing in the area. Results while slowly backing was that the vehicle hit (bumped) the little green “man”. He previously did the same tests on 2024 540i, VIN [XXX] , with the exact same results. BMW of Wesley Chapel had no solution. We spoke with managers Doonan and Hernandez. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621108October 21, 2024
STRUCTURE
The contact owns a 2022 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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