BMW 535i Complaints

536 consumer complaints on file.

#10474681September 4, 2012
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
WITHIN TWO WEEKS OF TAKING OWNERSHIP OF THIS CAR, I EXPERIENCED A SERIES OF FAULTS IN THE SYSTEM WHERE THE CAR FROZE UP AND HAD TO BE TOWED TO THE DEALER FOR REPAIR. OVER THE PAST TWO YEARS, THE CAR HAS EXPERIENCED A VARIETY OF MALFUNCTIONS IN THE ELECTRONIC WARNING SYSTEM. ON 5/22/12, UPON LEAVING MY RESIDENCE, I LOST MOMENTARY CONTROL OF THE CAR. THE CAR STOPPED, JERKED AND THEN I HIT A CURB AND WHEN I RIGHTED THE CAR, I PRESSED DOWN ON THE BRAKE PEDAL, BUT THE CAR ACCELLERATED TO A HIGH SPEED. I TRAVELLED APPROXIMATELY 100' TO WHERE THERE WERE THREE CARS AND ONE MOTORCYCLE STOPPED AT A RED LIGHT. I WAS UNABLE TO STOP THE CAR AND HIT THE DRIVER OF THE MOTOR CYCLE AT A HIGH SPEED. THE CAR WAS REPAIRED WITH NEARLY $25,000 IN DAMAGE. THE FOLLOWING MORNING AFTER I HAD RECEIVED THE CAR, AND DURING A COLD START, THE CAR DID THE SAME THING AGAIN. IT "JERKED" THE WHEEL TURNED AND THIS TIME I RIGHTED THE CAR. OVER THE NEXT FEW DAYS, THE CAR DID IT AGAIN SEVERAL TIMES. ONE WEEK LATER WHEN I WAS DRIVING IT (AGAIN A COLD START AND WITHIN 1/2 MILE OF MY HOME GARAGE), THE CAR DID THE "JERKING" MOVEMENT AND I TEMPORARILY LOST CONTROL OF THE CAR. I IMMEDIATELY PULLED OVER AND CALLED BMW TO REPORT THE SITUATION AND HAVE THE CAR TOWED. I WAS TOLD THAT IT WAS A FAULT IN THE CAR'S SOFTWARE SYSTEM. BMW HAD THE CAR AT ITS SHOP FOR 10 DAYS, RETURNED IT TO ME AND I'VE NOT EXPERIENCED THE MALFUNCTION SINCE.
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#10467693July 25, 2012
TIRES, TIRES:SIDEWALL
I HAVE A 2011 BMW 535I WITH 16,300 MILES WHICH DEVELOPED A BUBBLE ON THE OUTSIDE SIDEWALL OF THE 19" GOODYEAR EXCELLENCE RUN FLAT TIRE. THERE WAS NO POTHOLE IMPACT OR OTHER INCIDENT THAT I AM AWARE OF. THE REPLACEMENT COST AT THE BMW DEALER WAS OVER $500. I HAVE SINCE LEARNED THAT THERE ARE MANY INSTANCES OF PROBLEMS WITH THESE TIRES. WHY HAVEN'T THEY BEEN RECALLED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464642July 8, 2012
STEERING, SUSPENSION
THE CAR WILL NOT GO STRAIGHT. IT KEEPS PULLING TO THE RIGHT SIDE, MY 2012 535I HAS BEEN ALIGNED TWICE BY BMW AND CAN'T CORRECT THE PROBLEM. MY SERVICE ADVISOR ADVISED ME THAT I NEEDED TO CONTACT BMW OF NORTH AMERICA AND ADDRESS THE ISSUE TO THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464249July 5, 2012
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHILE DRIVING, THE ENTIRE ELECTRICAL PANEL [SPEEDOMETER, RADIO, DISPLAY SCREEN, ETC.] BEGIN TO CLICK ON/OFF EACH TIME REAPPEARING WITH APPEARED TO BE EVERYTHING BUT ENGLISH. SOON TO FOLLOW, I RECEIVED A WARNING LIGHT INDICATING "ENGINE OVERHEATED", "ENGINE POWER WAS BEING REDUCED", AND "TO STOP THE VEHICLE" WHEN POSSIBLE. UNFORTUNATELY, I WAS IN THE MIDDLE OF TRAFFIC AND COULD NOT IMMEDIATELY PULL OFF TO THE SHOULDER. THE VEHICLE DIDN'T TRAVEL VERY FAR BEFORE COMPLETE ENGINE POWER WAS LOST DUE TO THE POSSIBILITY OF "FIRE RISK" AS INDICATED ON THE PANEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462286June 19, 2012
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, LIQUID SPILLED ON THE ENGINE COMPUTER THAT WAS LOCATED IN THE TRUNK AND CAUSED THE COMPUTER TO SHORT CIRCUIT. THE VEHICLE DECELERATED FROM 70 MPH TO 3 MPH ALMOST INSTANTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE COMPUTER WAS REPLACED, BUT THE COMPUTER WAS LEFT UNPROTECTED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459971May 29, 2012
STEERING
THE CAR WILL NOT GO STRAIGHT. IT KEEPS PULLING TO THE RIGHT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456794April 29, 2012
STEERING
VEHICLE HAS BEEN PULLING TO THE RIGHT SINCE I DROVE THE CAR OFF THE LOT. I'VE HAD THE CAR IN FOR SERVICE MULTIPLE TIMES WITH NO RESOLUTION FROM FIELDS BMW SOUTH IN ORLANDO OR BMW NORTH AMERICA. I'VE HAVE FILED A LAWSUIT UNDER THE FLORIDA LEMON LAW AND WILL PERSUE RESOLUTION FOR THIS DEFECTIVE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456488April 25, 2012
TIRES, TIRES:SIDEWALL
AIR BUBBLES IN THE SIDE OF 3 TIRES PUT OUT GOODYEAR 2011 535I I ONLY HAVE 17000 MILES ON THE CAR I HAD TO PURCHASE 3 NEW TIRES AND WAS TOLD IF I HIT A POT HOLE IT WILL HAVE TO REPLACE THE TIRES AGAIN AFTER SPENDING OVER $1500 ON TIRES FOR THE BMW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451079March 10, 2012
POWER TRAIN, ENGINE AND ENGINE COOLING
UPON ACCELERATION FROM A STANDSTILL, THERE IS A 1 SECOND DELAY FROM WHEN THE ACCELERATOR IS PRESSED TO WHEN THE CAR ACTUALLY MOVES FORWARD. THE HESITATION IS PRESENT WHEN MOVING, BUT NOT NEARLY AS PRONOUNCED AS FROM A STOP. THE ACCELERATION DELAY IS BOTH DANGEROUS AND FRUSTRATING. LIVING IN A HIGH TRAFFIC URBAN AREA WITH LOTS OF HILLS(SAN FRANCISCO), THE DELAY HAS CAUSED ME AND MY FAMILY TO COME CLOSE TO MANY TRAFFIC ACCIDENTS. I AM UNABLE TO ACCELERATE IMMEDIATELY FOR LEFT TURNS AND AM NEARLY T-BONED WITH MY WIFE FEARING FOR HER LIFE. THE PROBLEM IS CONSISTENT AND HAPPENS EVERY TIME. IT IS AN OBVIOUS DESIGN FLAW THAT BMW FAILS TO ADDRESS. TOOK THE CAR TO MY LOCAL BMW DEALER TO ADDRESS THE ISSUE. THEY REPLACED THE TORQUE CONVERTER, BUT THE PROBLEMS REMAINS. TOOK IT IN AGAIN. THIS TIME THE SERVICE MANAGER INSISTED IT WAS TURBO LAG. TEST DROVE WITH A TECHNICIAN AND AFTER MUCH DISCUSSION, HE ADMITTED THAT OTHERS HAVE COMPLAINED AS WELL AND THAT THIS WAS A SOFTWARE DESIGN FLAW. SAID THAT THERE WAS NO FIX AVAILABLE, BUT ACKNOWLEDGED THAT IT WAS A DEFINITE PROBLEM. I WAS GIVEN A 1-SERIES AS A LOANER AND THE PROBLEM WAS NOT EVIDENT. TO ME, BMW HAS A SERIOUS PROBLEM THAT MUST BE ADDRESSED. IT IS A SAFETY HAZARD THAT WILL RESULT IN MAJOR LEGAL PROCEEDINGS SHOULD I HAVE AN ACCIDENT AS A RESULT OF THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443457January 11, 2012
STEERING
THE CAR PULLS HARD TO THE RIGHT AND NOW SHAKES ABOVE 20MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442084January 2, 2012
TIRES, WHEELS
I HAVE A 2011 BMW 535I WITH RUN FLAT TIRES. AFTER HITTING A SMALL POT HOLE I NOTICED BUBBLES ON THE OUTSIDE OF BOTH FRONT TIRES. THERE WAS ALSO A SMALL SLASH IN THE RIGHT FRONT TIRE. I TOOK MY CAR TO BMW TODAY AND AT FIRST WAS TOLD THAT THAT THIS IS A NORMAL OCCURENCE IF YOU HIT A POTHOLE. I TOLD THEM THAT NEVER IN THE HISTORY OF DRIVING HAD I EVER EXPERIENCED A TIRE BEING DAMAGED IN THIS WAY DUE TO A SMALL POT HOLE. I AM NOW WAITING TO SEE WHAT THEIR RESPONSE TO THIS PROBLEM WILL BE. THEY TRIED TO BLAME ME AND HAVE ME BUY TIRES FROM THEM BUT AFTER I REFUSED THEY SAID THEY WOULD TRY TO WORK SOMETHING OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435182November 10, 2011
TIRES, TIRES:SIDEWALL
I TOOK MY 2011, 5351 BMW IN FOR IT'S FIRST SERVICE AND WAS TOLD BY THE SERVICE DEPARTMENT THAT THE 2 FRONT TIRES (GOODYEAR EXCELLENCE RUNONFLAT) HAD BUBBLES OR BULGES IN THE SIDE WALLS AND THAT THEY SHOULD BE REPLACED. I SAW ON LINE THAT OTHERS HAD A SIMILAR PROBLEMS SO I CONTACTED THE BMW SERVICE AGAIN AND WAS TOLD TO CONTACT GOODYEAR. I WENT TO A LOCAL GOODYEAR DEALER WHO CALLED GOODYEAR AND I SPOKE WITH A CLAIMS WOMAN WHO WROTE UP A CLAIM. SHE CONTACTED BMW DEALER AND DEALER CALLED ME. I WAS TOLD THAT ALL OR PART OF REPLACEMENTS COSTS WILL BE COVERED. I AM SCHEDULED ON MONDAY TO DROP CAR OFF TO SEE WHAT WILL BE DONE TO CORRECT THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429256October 9, 2011
STEERING
THE ACTIVE STEERING STOPS WORKING WITHOUT WARNING, DRAMATICALLY CHANGING THE HANDLING OF THE CAR. IT RANDOMLY STARTS & STOPS WORKING. THE DEALER FIRST DENIED THAT THERE WAS A PROBLEM, THEN AFTER 3 VISITS "FIXED" IT WITH UPDATED SOFTWARE, BUT THE PROBLEM PERSISTS. I HAVE GONE OFF THE ROAD, BUT NOT HIT ANYTHING...YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425410September 14, 2011
WHEELS:RIM, TIRES
TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT THE TIRES EXHIBITED BUBBLES DUE TO THE RIMS. THE CONTACT HAD TO REPLACE ALL FOUR TIRES BECAUSE OF THE RIMS CAUSING FAILURES. THE DEALER ADVISED THAT THE RIMS WERE BENT, BUT ADVISED THAT THE FAILURE WAS CAUSED BY THE DESIGN OF THE TIRE NOT THE CURVE OF THE RIMS. THE FAILURE MILEAGE WAS 10,377 UPDATED 10/13/11 *BF THE CONSUMER STATED THE FIRST TIRE FAILURE OCCURRED IN FEB 2011. THE SECOND TIRE FAILURE OCCURRED IN JUNE 2011. THE CONSUMER STATED A TOTAL OF SEVEN TIRES WERE REPLACED WITHIN A 12 MONTH PERIOD. UPDATED 12/12/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420838August 21, 2011
TIRES, TIRES:SIDEWALL
AFTER ROUTINE DRIVING I FOUND A LARGE "BUBBLE" OR BLISTER ON THE SIDEWALK OF MY GOODYEAR EAGLE LS 245 40R19 TIRE.. I HAVE SERIOUS CONCERNS FOR THE SAFETY OF MY FAMILY WHILE DRIVING WITHIN BUBBLE OF OVER 2 INCHES LONG. SOMETHING SHOULD BE DONE INCLUDING A RECALL OF THESE TIRE AS THERE ARE A LARGE NUMBER OF COMPLAINTS ONLINE AND IS A SERIOUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419262August 12, 2011
TIRES, TIRES:SIDEWALL
I HAVE HAD MY BMW FOR 6 MONTHS AND EACH OF THE FRONT TIRES HAVE DEVELOPED "BUBBLES" ON THE SIDEWALL. I LIVE IN METRO ATLANTA AND DO NOT DRIVE ON ROUGH SURFACES, DIRT ROADS OR POT HOLE FILLED ROADS. I AM READING COMPLAINTS FROM ALL OVER THE U.S. ON THIS EXACT ISSUE. GOODYEAR HAS NOT ADDRESSED THIS ALTHOUGH BMW ADMITTED THAT THE ISSUE IS COMMON. I WOULD LIKE A SET OF REPLACEMENT FRONT TIRES AT NO COST TO REPLACE MY NEW TIRES THAT ARE DAMAGED. CURRENTLY GOODYEAR DOES NOT HAVE REPLACEMENT TIRES IN STOCK ANYWHERE IN THE COUNTRY. THIS SOUNDS LIKE A CLASS ACTION SUIT FORTHCOMING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415418July 27, 2011
FUEL SYSTEM, GASOLINE
VEHICLE HAD LOSS OF POWER, SHAKY AT START UP. VEHICLE HAD A LOSS POWER TO ONLY GO ABOUT 5MPH. VEHICLE WAS TOWED TO DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412106July 13, 2011
TIRES, TIRES:SIDEWALL
TIRE FAILURE (SIDEWALL BUBBLING) ON 2011 BMW 5-SERIES WITH 19" GOODYEAR RUN-FLAT TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411860July 11, 2011
TIRES, TIRES:TREAD/BELT
FRONT PASSENGER SIDE TIRE DEVELOPED A BUBBLE AFTER GOING OVER A SMALL POTHOLE AT UNDER 30MPH. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS CAR THAT I HAVE OWNED FOR JUST OVER 3 MONTHS AND 1,800 MILES. *TT THESE STOCK TIRES ON 2011 BMW 535I AWD WITH SPORT PACKAGE -- GOODYEAR EAGLE LS2 ROF SIZE 245/40R19 -- CLEARLY HAVE A DESIGN FLAW OR MANUFACTURING DEFECT AND MUST BE RECALLED. IT IS A SERIOUS SAFETY CONCERN WHEN DRIVING OVER VERY MINOR ROAD HAZARDS MIGHT CAUSE TIRE BLISTERS THAT COULD EVENTUALLY LEAD TO A BLOWOUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411685July 10, 2011
TIRES
WHILE DRIVING MY 2011 BMW 535XI, I HIT A SMALL POTHOLE WHILE DRIVING AT ABOUT 25MPH. A LARGE BUBBLE IN THE SIDEWALL OF MY GOODYEAR EAGLE LS2 RUN-FLAT TIRE APPEARED. THIS GOODYEAR EAGLE LS2 RFT, SIZE 245/40R19 HAS A DESIGN FLAW OR MANUFACTURING DEFECT THAT RESULTS IN EVEN MINOR ROAD HAZARDS CAUSING SIDEWALL BUBBLES. THERE ARE A LARGE NUMBER OF BMW 535XI OWNERS REPORTING SIMILAR PROBLEMS WITH THIS TIRE ON THE INTERNET. CONTINUING TO DRIVE THE CAR WITH A SIDEWALL BUBBLE POSES A SIGNIFICANT SAFETY RISK. THEREFORE, THE TIRE NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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