BMW 535i Complaints

536 consumer complaints on file.

#10899373August 29, 2016
POWER TRAIN
WHILE DRIVING ON A RURAL HIGHWAY TO WORK THE CAR SHUTDOWN COMPLETLY. I HAD THE CAR TOWED TO THE MECHANIC FOR A DIAGNOTIC CHECK. THE CAR NEEDED ALTERNATOR AND WATER PUMP. I CALLED BMW BECAUSE THERE IS A RECALL ON THE WATER PUMP ON MY VEHICLE. THE CUSTOMER SERVICE REP STATED THAT RECALLS ARE VENDOR SPECIFIC. THAT DOES NOT MAKE SINCE TO ME SINCE CARS ARE MADE ON AN ASSEMBLY LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895956August 15, 2016
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CAME ON AND CAR STARTED SHAKING VIOLENTLY. IT HAPPENED AS SOON AS I TOOK A CORNER AND HIT THE GAS AND LASTED UNTIL I TURNED THE CAR OFF. VERY ROUGH IDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896109August 15, 2016
FUEL/PROPULSION SYSTEM
WHILE FILLING THE CAR WITH GAS, ENGINE OFF, FUEL STARTED POURING OUT THE BOTTOM OF THE CAR. AT THE DEALERSHIP I WAS TOLD THAT THE FUEL PUMP HAD A HOLE IN IT AND THAT PART OF THE WIRING HARNESS HAD MELTED. EXTREMELY DANGEROUS SITUATION THAT COULD HAVE RESULTED IN FIRE, EXPLOSION, INJURY OR WORST. I HAVE THE REPAIR ORDER IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888788July 26, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2011 BMW 535I GRAN TURISMO. THE CONTACT STATED THAT THE PANORAMIC SUN ROOF SHADE FAILED TO RETRACT WHEN OPENED. THE SHADE HUNG DOWN AND OBSTRUCTED THE CONTACT'S VIEW WHEN LOOKING THROUGH THE REARVIEW MIRROR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888062July 24, 2016
ENGINE
ENGINE OIL LEAKING FROM COMMON VALVE COVER LEAK. CAUSES SUDDEN POWER LOSS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884180July 12, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WIRES INSIDE HEADLIGHTS HAVE INSULATION CRUMBLING OFF. FIRE RISK. SO MANY BMW'S HAVE THIS PROBLEM. A CLEAR ISSUE THAT BMW KNOWS ABOUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882898July 6, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2010 BMW 535I. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT PASSENGER SEAT BELT AND AIR BAG SENSOR LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL CABLE LOOSENED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED ON TWO SEPARATE OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882111July 1, 2016
FUEL/PROPULSION SYSTEM
WHILE DRIVING ON FREEWAY AT 70 MPH, THE VEHICLE BEGAN TO LOSE POWER IN HEAVY TRAFFIC. I NOTICED ON COMPUTER SCREEN ENGINE MALFUNCTION-REDUCED POWER. SO, I MANUVERED TO GET TO OUTSIDE SHOULDER LANE, AND STOPPED THE VEHICLE.IT WAS SPUTTERING AT THE TIME, AND I TURNED THE VEHICLE OFF FOR A FEW MINUTES. AND THEN STARTED IT AGAIN AND THE PROBLEM HAD CLEARED ITSELF, SO I PROCEEDED TO MY HOME. WHEN I GOT HOME, I CHECKED ON THE COMPUTER FOR ONLINE INFORMATION, AND SAW A RECALL NOTICE FOR THIS VEHICLE BECAUSE OF HIGH PRESSURE FUEL PUMP FAILURE, SAFETY HAZZARD. THE CAR WAS PURCHASED LAST YEAR FROM A DEALER WITH ONLY 40,000 MILES ON IT, AND AT THAT TIME THE DEALER SAID, "THE OLD OWNER TRADED IT IN ON A NEW VEHICLE." SO, I HAVE NO RECORD IF THIS PROBLEM WAS RECALLED THROUGH THIS 1ST OWNER OR NOT? IT ACTED EXACTLY AS THE SAFETY COMPLAINT EXPLAINED, THE LOSS OF POWER WITH ENGINE MALFUNCTION. I WAS FORTUNATE TO GET OFF THE FREEWAY TO A SAFE PLACE TO STOP, WITH LACK OF POWER. IT WAS STRANGE TO SAY THE LEAST, AND THE VEHICLE NOW HAS 45,000 MILES ON THE ODOMETER.(I LOOKED UP ON THE SITE FOR RECALLS AND PUT IN THE VIN NUMBER, AND THE INDICATION CAME BACK, NO RECALL ON THIS VEHICLE. IT IS IRONIC THAT THIS IS THE SAME TYPE OF INCIDENT THAT HAPPENED TO CAUSE MAJOR PROBLEMS, ENOUGH TO HAVE AN ABC SAFETY RECALL SPECIAL, AND I EXPERIENCE THE SAME TYPE OF EVENT THAT MANY OTHERS HAD. PLEASE ADVISE ME OF MY NEXT PROCEDURE TO NOT EXPERIENCE THIS AGAIN. TROUBLED DRIVER 7/1/2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871452May 30, 2016
ELECTRICAL SYSTEM
BMW HAS DISABLED THE SAFETY AND SECURITY FEATURES OF THE MODEL YEAR 2013 AND OLDER. MY VEHICLE NO LONGER HAS AN ACTIVE SOS BUTTON. AMONG OTHER FEATURES, THE COLLISION NOTIFICATION SYSTEM AND STOLEN VEHICLE RECOVERY SYSTEM ARE NO LONGER OPERATIONAL. BMW HAS CHANGED SOFTWARE FROM 2G TO 3G WHICH MAKES MY DASHBOARD HARDWARE INCOMPATIBLE AND, THEREFORE, INOPERABLE. I PAID FOR THE SAFETY AND SECURITY FEATURES WHEN I PURCHASED THE VEHICLE, AND NOW THEY HAVE BEEN DISABLED. IN THE EVENT OF A SERIOUS ACCIDENT OR BREAKDOWN, THE SOS BUTTON CANNOT BE USED. AS OF JANUARY 1, 2016, BMW ASSIST SAFETY PLAN IS NON-OPERATIONAL. I HAVE COMMUNICATED WITH VARIOUS DIVISIONS OF BMW, AND THIS IS THEIR REPLY: "WE DO NOT HAVE A RETROFIT OPTION IN ORDER TO UPGRADE EARLIER HARDWARE TO NEWER HARDWARE." RATHER THAN RUN OLD SOFTWARE AND NEW SOFTWARE SIMULTANEOUSLY SO THAT OUR HARDWARE IS OPERATION, BMW WAS DISABLED THE SAFETY AD SECURITY FEATURES. MY DEALER BMW OF SPRINGFIELD NJ (FORMERLY JMK) WAS UNAWARE OF THIS PROBLEM. I AS AN OWNER WAS ALSO UNAWARE THAT THE SAFETY AND SECURITY FEATURES WERE DISABLED UNTIL I TRIED TO USE THE SOS BUTTON. I HAVE ONLY 36,000 MILES ON MY CAR AND CANNOT PURCHASE A NEW VEHICLE AT THIS TIME. BMW MADE AN IRRESPONSIBLE DECISION TO DISABLE VERY IMPORTANT FEATURES AND NEGLECTED TO INFORM THE OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865860May 19, 2016
ENGINE, FUEL/PROPULSION SYSTEM
MY CAR STALLED WHILE DRIVING AROUND 50 MPH ON A 4-LANE HIGHWAY ON 13 MAY 2016. IT STOPPED IN THE MIDDLE OF THE ROAD BLOCKING TRAFFIC. I WAS ABLE TO BACK THE CAR OFF THE ROAD (INTO ONCOMING TRAFFIC) WITH MUCH DIFFICULTY BECAUSE ALL SYSTEMS WERE SHUT DOWN. I CALLED AAA AND WAITED. THE CAR STARTED AFTER I WAITED ABOUT 20 MINUTES AND I CANCELLED THE AAA TOW. THIS HAPPENED SEVERAL TIMES BEFORE, THE LAST TIME WAS WHEN I HAD ABOUT 70,000 MILES ON THE CAR. THE CAR WAS RECALLED, I TOOK IT TO THE DEALER AND IT DID NOT HAPPEN AGAIN UNTIL LAST WEEK. I NOW HAVE 135,000 MILES ON THE CAR. THIS IS A VERY DANGEROUS ISSUE. I HAD TO AUTHORIZE THE PRESCRIBED REPAIR. THIS SEEMS TO BE RECURRING DEFECT THAT BMW SHOULD REPAIR IN ALL OF THESE CARS. DEALER TELLS BE THAT IT IS A FUEL PUMP AND FILTER PROBLEM. THIS IS NOT WHAT WAS REPAIRED AT 70,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863900May 9, 2016
ENGINE
DRIVING 70MPH ON HIGHWAY 85 SOUTH. VEHICLE SUDDENLY AND WITHOUT WARNING SHUT OFF. ALL POWER LOST. POWER STEERING LOST. WARNING DISPLAY INDICATED DRIVE TRAIN MALFUNCTION. VEHICLE WAS TOTALLY INOPERABLE. VEHICLE WOULD NOT RESTART AFTER SHUTTING DOWN ON HIGHWAY AND HAD TO BE PUSHED TO SAFETY AND THEN TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863729May 7, 2016
ELECTRICAL SYSTEM
SEVERAL TIMES WHEN STARTING FROM A STOPPED POSITION WITH THE AUTO START/STOP ENGAGED, THE CAR WILL STOP AND AUTOMATICALLY GO INTO NEUTRAL. I HAVE HAD THIS HAPPEN SEVERAL TIMES WHEN PULLING INTO AN INTERSECTION. IT HAPPENED ONCE WHILE MAKING A LEFT TURN WITH ONCOMING TRAFFIC AND THE CAR STALLED AFTER I STARTED THE TURN. I HAD TO GET THE CAR BACK INTO DRIVE QUICKLY TO COMPLETE THE TURN AND AVOID BEING HIT BY THE ONCOMING TRAFFIC. THIS DOES NOT HAPPEN FREQUENTLY, HAS OCCURRED A TOTAL OF 5 OR 6 TIMES IN THE 4 YEARS I HAVE OWNED THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860114April 18, 2016
EXTERIOR LIGHTING
WIRING FOR DAYTIME RUNNING LIGHT MELTED ALL WIRING INSULATION OFF. I GOT A SHOCK WHILE REPLACING THE BULB BEFORE I REALIZED THERE WAS NO INSULATION LEFT. TO REPLACE THE LIGHT FIXURE IT IS IN EXCESS OF $1,500 EACH AND BOTH HAVE ALL INSULATION MELTED OFF THEIR WIRES. THE BULBS DO NOT STAY ON AND WE'RE HAVING DIFFICULTY GETTING A VALID NH INSPECTION STICKER.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10850159March 17, 2016
ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE WAS PREVIOUSLY DRIVEN THE DAY BEFORE DROVE PERFECT NO PROBLEMS, THE DAY AFTER THE VEHICLE WHEN YOU PUT IN DRIVE OR REVERSE IT WOULD AUTOMATICALLY GO BACK TO PARK ON IT'S OWN AND WOULD NOT MOVE THE VEHICLE WAS PARKED IN THE DRIVE WAY AS NORMAL. I HAD VEHICLE TOWED TO BMW THEY DIAGNOSED AS THE MECHATRONIC SLEEVE NEEDED REPLACING THEY CHARGED ME 1300 DOLLARS MY WIFE PICKED THE CAR UP AND DROVE 50 MILES AND THE CAR STARTED DOING THE SAME PREVIOUS BEHAVIOR I CONTACTED BMW THEY HAD ME TO TOW BACK TO THEIR DEALERSHIP A SECOND TIME BOTH TOWS COST ME 125 DOLLARS EACH THE CAR WAS THEN DIAGNOSED AS NEEDING A 9000 TRANSMISSION AND I WAS TOLD THE PREVIOUS REPAIR THAT I PAID FOR WOULD NOT BE CREDITED TOWARD THE NEW TRANSMISSION I'M OUTRAGED. MY SERVICE ADVISOR IS JOHN ARD AT TOM WILLIAMS BMW IN IRONDALE ALABAMA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850331March 17, 2016
FUEL/PROPULSION SYSTEM
THE CAR ENGINE *COMPLETELY* SHUTDOWN WHILE BEING DRIVEN, *WITHOUT* ANY WARNING; HAD JUST EXITED MAJOR INTERSTATE HIGHWAY (I-95), AND WAS STILL ON EXIT RAMP WHEN THIS HAPPENED. THE CAR WAS STILL IN MOTION, THE DRIVER, LUCKILY, WAS ABLE TO BRING THE CAR TO THE SIDE OF THE RAMP WITHOUT ANY OTHER DAMAGE. DIAGNOSIS BY NEAREST BMW DEALER SERVICE INDICATED A SIMULTANEOUS SHORT CIRCUIT IN THE EKPS (CONTROLLER?) MODULE, A FAULT IN THE MAIN (LOW PRESSURE) FUEL PUMP AND ANOTHER SHORT CIRCUIT IN FUEL PRESSURE SENSOR. ALL THIS HAPPENED, SIMULTANEOUSLY, WITHOUT WARNING, IN A VERY WELL MAINTAINED, DEALER-SERVICED, LOW MILEAGE (42000 MILES) BMW 535I (YR 2009) VEHICLE. THE FACT THAT THE ENGINE *COMPLETELY* SHUTDOWN, ON AN EXIT RAMP OF A MAJOR HIGHWAY, AND COULD NOT BE RESTARTED CREATED A VERY HAZARDOUS CONDITION FOR THE DRIVER OF THE VEHICLE AND FOR OTHER DRIVERS ON THE ROAD WAS WELL. HAD THIS HAPPENED ON THE HIGHWAY ITSELF, AND NOT ON THE EXIT RAMP, THERE COULD HAVE BEEN A SERIOUS ACCIDENT. CAR ENGINES OF THIS SORT OUGHT TO HAVE *SIGNIFICANT AMOUNT OF REDUNDANCY* BUILT INTO THEM SO THEY DON'T SHUT DOWN WHILE IN MOTION DUE TO A "SENSOR" SHORT CIRCUIT. THE AMOUNT OF ELECTRONICS BEING USED IN MODERN CARS HAS INCREASED EXPONENTIALLY, BUT I FEEL THAT THE MANUFACTURER MAY NOT HAVE BUILT ENOUGH SAFEGUARDS / REDUNDANCIES IN THEIR SYSTEMS TO PREVENT THIS FROM HAPPENING. THIS WAS A MAJOR MALFUNCTION IN A MOVING VEHICLE (AND THIS COULD HAVE EASILY HAPPENED AT HIGH SPEEDS AS WELL; LUCKILY IT OCCURRED AT A SLOWER SPEED ON AN EXIT RAMP). SUCH INCIDENTS NEED TO BE INVESTIGATED THOROUGHLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840470March 8, 2016
ENGINE, FUEL/PROPULSION SYSTEM
FUEL SYSTEM. LATLEY I HAVE BEEN DRIVING ME 2011 BMWS 535I AND HAVE BEEN HAVING SOME SCARY PROBLEMS WITH IT. LAST WEEK I WAS ON THE HIGHWAY DRIVING 65 MPH WHEN I NOTICED THE POWER OF CAR WAS TURNING ON AND OFF. (HEADLIGHTS, DASH LIGHTS, CAR POWER EVERYTHING) IT THEN COMPLETELY SHUT OFF ON THE FREEWAY. LUCKILY I WAS CLOSE TO THE SHOULDER AND PULLED OVER. PRIOR TO THIS INCIDENT, MY CAR WAS LEFT AT THE BMW DEALERSHIP IN SAN DIEGO FOR A FULL INSPECTION AND NOTHING WAS BROUGHT TO MY ATTENTION. AFTER DOING SOME RESEARCH, I SEE THAT I AM ONE OF THE THOUSANDS THAT ARE EXPERIENCING THIS SAME PROBLEM. FUEL PUMP AND INJECTORS GONE BAD. PLEASE PUSH FOR A RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840185March 7, 2016
ENGINE, FUEL/PROPULSION SYSTEM
TAKATA RECALL, I BOUGHT THE CAR BACK IN LATE AUGUST, AT A DEALERSHIP CALLED DELUXE AUTO LOCATED IN LINDEN, NEW JERSEY. THE DEALERSHIP OFFERED ME A WARRANTY, 30 DAYS FREE AND 90 DAYS TO DECIDE TO GET THE WARRANTY OR NOT. THE INITIAL OFFER WAS ABOUT 60$ MONTHLY, AT 79K MILES. AFTER HAVING THE CAR FOR A MONTH DRIVING ON THE HIGHWAY LATE AT NIGHT THE CAR STARTING SHAKING AND TURNED OFF ON THE HIGHWAY. FUEL PUMP ERRORS. CAR WAS TOWED OFF THE HIGHWAY. AFTER A FEW HRS CAR STARTED AND RAN NORMALLY. WENT TO THE DEALERSHIP, GOT WARRANTY. THE OFFER NOW WAS AT 120$ A MONTH. THEY DID THE JOB, CAR RAN NORMALLY. HAPPENED AGAIN IN BROOKLYN, SENT CAR BACK TO DEALER THEY SAID NOTHING CAME UP ON THE COMPUTER, NOTHING THEY CAN DO. AFTER A FEW MONTHS SAME THING HAPPENED. THIS TIME IN CONNECTICUT, SENT IT TO THE NEAREST MECHANIC SHOP, BILL CAME TO 850, NOT INCLUDING TOWING 138$. NOW BACK TO MY DEALERSHIP, WHEN I WENT TO THEM TO PAY FOR THE WARRANTY, MY FATHER USED HIS CREDIT CARD, SINCE THEN I FIGURED IT WOULD CHARGE IT MONTHLY AUTOMATICALLY. THAT IS NOT THE CASE, AS I FOUND OUT THE DEALERSHIP SAID NOTHING THEY CAN DO. OTHER PROBLEM, CAR STARTED LEAKING OIL, ON OIL HOUSING UNIT, ENGINE OIL VALVE. GOT THEM BOTH FIXED AT ABOUT 500$ AT A LOCAL MECHANIC SHOP. NOW A WEEK LATER, AT 1AM OF MARCH 7TH OF 2016 I'M STARTING THE CAR, IT TURNS ON AND GIVES AN ERROR "ENGINE REDUCED POWER" AND "ENGINE PRESSURE TOO LOW, SHUT OFF ENGINE IMMEDIATELY ". I'M ABOUT TO BE 22, GONNA START COLLEGE SOON, I HAVE BEEN MAKING PAYMENTS TO A 20K CAR, ON TOP OF ALL THE MAINTANCE PROBLEMS THAT THIS DEALERSHIP SOLD ME AND TRICKED ME INTO. I DONT KNOW IF ME WRITING ALL THIS WOULD HELP ME IN ANY WAY BUT THIS SUCKS, ON TOP OF ME BEING TRAPPED ON A HIGHWAY UNTIL A TOW TRUCK COMES, IN NYC, 2 TIMES WHERE CARS FLY BY YOU I WANT THAT WHEN DEALERSHIP SELL CARS TO BE SURE THAT THE CUSTOMERS ARE SAFE DRIVING THEM.I HOPE IT HELPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839702March 3, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDER MISFIRED. IN ADDITION, THE SPARK PLUGS, THE IGNITION COILS, THE FUEL PUMP, AND THE FUEL INJECTORS NEEDED TO BE REPLACED AND THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839542March 2, 2016
FUEL/PROPULSION SYSTEM
CAR STOPPED WHILE ON FREEWAY MOVING AT 50 MILES PER HOUR WITH MY VISUALLY IMPAIRED GRANDCHILD VERY SCARY. WARNING LIGHT CAME ON FUEL PUMP MALFUNCTION AND CAR JUST STOPPED. TOOK IT TO CONRAD THEY SAY IT IS THE HIGH PRESSURE FUEL PUMP AND I NEED TO TAKE IT TO BMW UNDER RECALL BMW SAYS IT IS THE LOW PRESSURE FUEL PUMP BUT THEY ARE NOT SURE IT WILL FIX THE PROBLEM. BMW NEED TO FIX THIS PROBLEM I THANK GOD WE WERE NOT HIT YESTERDAY ON THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836553February 16, 2016
FUEL/PROPULSION SYSTEM
CAR STARTED SPUTTERING AND STALLED AFTER TAKING OFF FROM A RED LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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