BMW 528i Complaints
833 consumer complaints on file.
- #11628698December 3, 2024ENGINE, ELECTRICAL SYSTEM
My vehicle’s engine spews smoke after driving for ten minutes or more. In addition, a toxic odor comes into the cabin when the A/C is on. There are no visible oil or fluid leaks in the engine or the driveway where I park the car. It’s possible that the problem is due to the active recall described below. BMW has failed to find a solution in a timely manner to the following NHTSA recall: ENGINE COOLANT PUMP: The electrical connector of the engine coolant pump could become damaged. Small drops of liquid from the positive crankcase ventilation (PCV) system could drip down onto the electrical connector of the pump.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11627350November 25, 2024ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11626683November 21, 2024ENGINE
I brought the car into BMW Manhattan after receiving the recall letter. They have refused to perfom the correction based on the fact that I had to replace the engine dues to a engine defect that cracked the number 6 cylinder in the original engine. I am confident BMW has the abilty to check the engine number and see that it requires the recall. They only stated it wasnt the original engine so they did not perform the work required by ther recall.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11625951November 18, 2024AIR BAGS, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact received a message displaying a hazard symbol for the driver restraint system. The vehicle was taken to the dealer who diagnosed the fault for the driver’s side air bag Intel Stage 2. The dealer confirmed that there was an internal disconnect with the air bag that needed to be replaced. The vehicle was not repaired. The dealer confirmed that the part for the recall repair was not yet available. The manufacturer was made aware of the failure and confirmed that the repair was not included in the recall or covered under warranty. The failure mileage was 17,700. VIN tool confirms parts not available.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11625751November 17, 2024ELECTRICAL SYSTEM, ENGINE
I bought a 2008 528i July 2024. Got Emissions & Tag at the end of August. Oct 5 2024. My car was on Fire. Drove the car 11 mins got out for a few mins got bk in crunk the car and a flame shot out of what I'm assuming is a fuse box on the driver side. The car had flames coming from under the steering wheel area in the dash. When we crunk the car we could smell wire burning at first. Then flames..The vehicle has an active recall that clearly says A Pcv heater valve will cause the vehicle to over heat and short circuit causing a fire. Wiring harness needs to be replaced by adding a fuse to keep this from happening. The car was having issues passing the emissions. It was throwing a code something to do with the crankcase positioner something to do with Emissions. The car started running rough and idling rough before the fire happened.I sent bmw pics and the fire report. The fire report states it was an electrical fire. I never looked under my hood bc I was afraid I'd get burned. Not sure if anything else was damaged under the hood.Bc my vehicle is 16years old Bmw will not even send an inspector out to the garage where the vehicle sits just a month after getting it on the road..They first said it had aftermarket lights on the right side of the car by looking at pics I sent. That is false it's not even a light bmw placed a reflector sticker cc when they made the vehicle it peeled off after the first wash. This same technician that doesn't know a light from a reflector then claimed my wiring harness is aftermarket bc he says he can't see bmw sticker. It was a fire the car is damaged the sticker prolly melted along with the fuse box..I ask that bmw respect my vehicle that I just saved my $ to purchase 107,000 miles on it should hv never caught on fire..I need an inspector to go out and check my vehicle in person..Not guess and claim aftermarket parts. I'm not the only person this has happened to. Someone is gonna get killed bc of BMWs manufacturing company. This is serious.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11625556November 15, 2024UNKNOWN OR OTHER
This recall campaign begins Aug 2024. As of today 11-15-24, the dealership still stated, "remedy is unavailable". This is not acceptable. What should I do next?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11625030November 13, 2024ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2013 BMW 528i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed the contact noticed a smoke-like smell coming from the vehicle with no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 127,000. VIN tool confirms parts not available.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11624165November 8, 2024ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Vehicle leaked oil to where it caused an engine fire.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11624188November 8, 2024ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2012 BMW 528I. The contact stated that there was water leaking from the vehicle. There was an undisclosed electrical failure. The contact stated that the vehicle was consuming an excessive amount of engine oil. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11624208November 8, 2024ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11624225November 8, 2024ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving error message came up on screen saying add a quart of oil, car was smoking and engine block caught fire.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11623724November 5, 2024ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW 528I. The contact stated that while driving at an undisclosed speed, the contact noticed a burning odor coming through the vents into the interior of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 55,000. VIN tool confirms parts not available.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11623402November 4, 2024ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11623408November 4, 2024ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 528I. The contact stated that while her husband was driving at or above 50 MPH on several occasions, the vehicle began shaking and running rough. The check engine warning light flashed on and off during one occasion and then remained illuminated. Additionally, on two occasions while stopped at a red light and a stop sign, the accelerator pedal was depressed, and the vehicle stalled. After two failed attempts to restart the vehicle, the vehicle was restarted several hours later. The vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The contact was then advised by the dealer that the vehicle would not start. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11623122November 1, 2024FUEL/PROPULSION SYSTEM
The car smells like gas by the rear wheels. In speaking with other owners of this vehicle this is a defective flaw in the vehicle it is a known problem in this vehicle and there has been no recall. This is a serious concern as gasoline is highly flammable. I have had to spend thousands of dollars fixing problems with this car and I cannot afford to fix this issue. This is a major concern. Please advise a fix ASAP
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11622955October 31, 2024ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. There was no warning light illuminated. The contact stated that the image on the instrument panel was blank. The contact also noticed smoke coming from the exhaust. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11622724October 30, 2024ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 528I. The contact stated while driving at an undisclosed speed, there was a significant amount of smoke coming from underneath the hood. The vehicle was taken to the dealer, where it was diagnosed that the oil pan gasket and other unknown parts were leaking and needed to be replaced. The vehicle was not repaired and was taken to an independent mechanic, where it was diagnosed that the oil pan gasket, the oil pan, and other unknown parts were leaking. The mechanic replaced the oil pan gasket; however, the failure persisted. The contact had noticed a strong oil odor coming from the vehicle. Additionally, the contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000. VIN tool confirms parts not available.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11622432October 29, 2024ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 528i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11622315October 28, 2024ENGINE, POWER TRAIN
The drivetrain disintegrated. Car started running really rough, and then just stopped completely. Would crank but would not move. Yes, it is available. Car would barely go, and then just stopped in the road. I had to have it towed to a mechanic. No, I had not received a warning of this possible hazard. No, it was not inspected by any of the above, but was inspected by numerous mechanics. Yes, drivetrain light/warning came on, as well as, drive at a slower rate when the car started to drive roughly. The turbo also went out on the car. May 28, 2024
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11621878October 25, 2024ENGINE
The electrical connector of the engine coolanta pump could become damaged. Small drops of liquid from the positive crankcase ventilation (PCV) system could drip down onto the electrical connector of the pump.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0