BMW 328xi Complaints

460 consumer complaints on file.

#11078216March 8, 2018
ENGINE
PVC VALVE OVER HEATED AND SPRAYED OIL ON EXHAUST MANIFOLD. RECEIVED RECALL NOTICE FROM BMW TO GET IT FIXED BUT DEALER INFORMS ME NO PARTS ARE AVAILABLE AND NO IDEA WHEN PARTS WILL BE AVAILABLE. BMW ADVISES NOT TO DRIVE CAR WITH DAMAGED PVC VALVE. STILL DRIVING CAR AS IT IS THE ONLY CAR I HAVE. PLEASE ASK BMW TO SUPPLY DEALERS WITH PARTS TO FIX THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076269March 5, 2018
UNKNOWN OR OTHER
OPEN RECALLS HAVE NO REMEDY WITHIN A TIMELY MANNER. IN OCTOBER 2017, BMW ANNOUNCED 2 RECALLS AFFECTING MY CAR: (1) BLOWER MOTOR WIRING AND (2) POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER. ORIGINALLY THE ESTIMATED TIME FRAME FOR A FIX FOR BOTH ISSUES WAS DECEMBER 2017. IT IS NOW MARCH 2018, ALMOST 6 MONTHS AFTER THE RECALLS WERE FIRST ANNOUNCED, AND NOT ONLY ARE THE REMEDIES STILL UNAVAILABLE, BUT BMW HAS FAILED TO COMMUNICATE ANY INFORMATION RELEVANT TO THE AFFECTED ISSUES. DUE TO THE SERIOUS NATURE THAT THESE RECALLS COULD POTENTIALLY POSE, I FIND THIS ABSOLUTELY UNACCEPTABLE. THE OPEN RECALLS COULD POTENTIALLY LEAD TO THE CAR CATCHING ON FIRE EVEN WHEN NOT IN USE. ALTHOUGH I HAVE NOT YET BEEN AFFECTED BY THE POTENTIAL DANGERS OF THE RECALLS, EVERY TIME I USE THE CAR THERE IS A CONSTANT FEAR THAT IT MAY HAPPEN DUE TO THE LACK OF REMEDIES FOR THE RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075992March 2, 2018
ENGINE
TIMING CHAIN STRETCH. THE TIMING CHAIN HAS STRETCHED AND AS A RESULT IS RUBBING ON INTERNAL COMPONENTS AND IS AT SEVERE RISK OF SNAPPING THIS IS A KNOWN ISSUE AND BMW HAS OFFERED AND EXTENDED 7 YEAR/70,000 MILE WARRANTY TO COVER CARS MANUFACTURED BEFORE 3/2013 HOWEVER CARS INELIGIBLE FOR FACTORY WARRANTIES AREN'T COVERED AND THERE ARE EXCEPTIONS. THEY NEED TO ISSUE A RECAP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075712March 1, 2018
FUEL/PROPULSION SYSTEM
WITHOUT ANY TIME TO PULL OVER, MY CAR HAS SUDDENLY STOPPED ON A BUSY HIGHWAY AT SPEEDS OF ABOUT 45 AND 65 NOT ONCE BUT TWICE IN ABOUT A 3 MONTH SPAN. FIRST TIME I WAS STUCK IN A MIDDLE LANE GOING ABOUT 45MPH AND MY CAR COMPLETELY CAME TO A STOP. I NEEDED POLICE TO COME OUT AND AN EMERGENCY TOW DUE TO LOCATION. I TOOK MY CAR TO MY BMW DEALERSHIP AND WAS TOLD IT WAS A FUEL PUMP PROBLEM AND THAT IT HAD BEEN CORRECTED. NOW 3 MONTHS LATER IT HAS HAPPENED AGAIN ON A DIFFERENT PART THE SAME BUSY HIGHWAY AT ABOUT 65MPH AND I HAD TO HAVE A POLICE OFFICER COME OUT AND PUSH ME INTO THE SHOULDER BECAUSE AGAIN, BY CAR COMPLETELY CAME TO A STOP WITH NO TIME TO SWITCH LANES AND GET TO A SHOULDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073756February 20, 2018
ELECTRICAL SYSTEM
THE CONNECTION BETWEEN THE BATTERY AND THE FUSEBOX FAILED CAUSING A COMPLETE ELECTRICAL FAILURE WHILE THE CAR WAS BEING DRIVEN. LUCKILY THE CAR WAS JUST PULLING ONTO THE HIGHWAY AND IT WAS A CITY STREET. THIS APPARENTLY HAD BEEN REPLACED BEFORE UNDER A PREVIOUS NHTSA RECALL AND THE REPAIR DID NOT FIX THE PROBLEM. THE CABLE WAS REPLACED BUT THE FUSE BOX APPARENTLY WASN'T. BOTH THE CABLE AND THE FUSE BOX WERE REPLACED THIS TIME IN HOPE THAT THIS WILL PERMANENTLY SOLVE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073528February 19, 2018
ELECTRICAL SYSTEM, ENGINE
THE CAR WILL NOT STOP OVER HEATING AND CUTS OFF WHEN IN THE MIDDLE OF THE HIGHWAY WHEN I WAS GOING 65 MPH I ALMOST WASN'T ABLE TO MAKE IT OFF THE ROAD BECAUSE I DIDN'T HAVE ANY POWER STEERING WHEN IT CUT OFF. I HAVE HAD THE THERMOSTAT WATER PUMP RADIATOR N HOSES AND RESERVOIR REPLACED. AND THE CAR STILL OVER HEATS THERE IS A OPEN RECALL ON THE CAR AND THE DEALER HASN'T INFORMED ME WHEN I CAN BRING IT IN TO BE SERVICED.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11073319February 16, 2018
ELECTRICAL SYSTEM, ENGINE
WHEN DRIVING 40 TO 45 MPH ON A CITY STREET VEHICLE DISPLAYS MODERATE OVERHEAT WARNING AND WITHIN MINUTES DISPLAYS HIGH TEMPERATURE OVERHEAT WARNING AND GOES INTO FAILSAFE MODE WHICH MAKE THE CAR COME TO A HALT. THIS COULD CAUSE A DANGEROUS SITUATION IN A BUSY HIGHWAY. AND AIR FLOW CONTROLLER FOR THE HEATING SYSTEM DOESN'T BLOW HOT AIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072772February 13, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067360February 7, 2018
ENGINE, POWER TRAIN
THERE IS A BLUE LEAK ON THE GROUND COMING FROM THE FRONT DRIVER SIDE, MY WINDSHIELD WASHER FLUID WAS FILLED UP AND WENT EMPTY WITH INT WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066655February 2, 2018
ELECTRICAL SYSTEM, ENGINE
I RECEIVED NOTICE OF A POTENTIAL AIRBAG RECALL FOR MY CAR. WHEN I WENT TO AIRBAGRECALL.COM WEBSITE AND ENTERED MY CAR INFO. I WAS GIVEN 2 RECALLS (NOT THE AIRBAG) THAT WERE ISSUES IN OCTOBER. (PVC VALVE HEATER; BLOWER MOTOR WIRING) IT HAS ALREADY BEEN 3 MONTHS SINCE THE RECALLS WERE ISSUES AND WHEN I CALLED TO SCHEDULE AN APPT TO HAVE THEM RESOLVED. I WAS TOLD PARTS WOULD NOT BE AVAILABLE FOR 2-6 MONTHS. I CONSIDER 5-9 MONTHS TO GET SAFETY ISSUES ON MY CAR RESOLVED UNREASONABLE. THE MANUFACTURER OBVIOUSLY KNEW ABOUT THE PROBLEM BEFORE THE RECALL WAS EVEN ISSUED. THEY HAVE HAD AMPLE TIME TO IDENTIFY THE QUANTITY NEEDED AND RAMP UP PRODUCTION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065304January 26, 2018
ELECTRICAL SYSTEM
SCHOMP BMW, 1190 PLUM VALLEY LN, HIGHLANDS RANCH, COLORADO 80129 IS SELLING BMWS AFFECTED BY THE NHTSA BMW US RECALL TO REPAIR THE BLOWER MOTOR WIRING HARNESS. VIN: [XXX], KNOWINGLY STILL UNDER RECALL, WAS SOLD BY THEIR DEALERSHIP IN THE PAST 60 DAYS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063001January 16, 2018
STEERING
I WAS ABOUT TO LEAVE THE PARKING LOT BUT MY CAR WOULDN'T START, I HAVE THE CAR JUMP START, NO GO, STEERING WHEEL WAS LOCKED THEY HAD TO TOW THE CAR AND GET A TOW TRUCK THAT WOULD BE ABLE TO GET THE CAR LIFTED BECAUSE STEERING WHEEL WAS LOCKED. THIS WAS DUE TO FAULTY STEERING WHEEL COLUMN LOCKS UP AND DRAINS THE BATTERY. DEALER SAID THIS IS A KNOWN ISSUE. THIS COULD BE A SAFETY ISSUE BECAUSE THE STEERING WHEELS LOCK UP AND EVENTUALLY EATS UP THE BATTERY LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062868January 15, 2018
ELECTRICAL SYSTEM
"BMW BLOWER MOTOR RECALL". ON SATURDAY 1/13/2018. MY CAR CAUGHT FIRE WHILE IT WAS PARKED AT MY OFFICE. 1 MOUNTAIN RD SUFFIELD, CT. THE FIRE DEPT. RESPONDED AFTER I CALLED 911 TO REPORT THE FIRE AND THAT I COULD NOT GET THE UNLOCK BUTTON TO WORK FROM MY KEY REMOTE. THE FIRE DAMAGE WAS FROM AN ELECTRICAL FIRE THAT STARTED UNDERNEATH THE DASH BOARD ON THE PASSENGER SIDE. THE "BLOWER MOTOR" CAUGHT FIRE AND MELTED THROUGH THE DASH ONTO THE RUBBER MAT ON THE PASSENGER SIDE OF THE VEHICLE. THE SUFFIELD FIRE DEPT HAS THE OFFICIAL REPORT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11062365January 12, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN ONCE WITHOUT WARNING. IN ADDITION, THERE WAS A BURNING ODOR INSIDE THE VEHICLE FROM THE VENTS WHEN THE AIR CONDITIONER OR HEAT FUNCTION WERE USED. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE CONTACT LATER RECEIVED A RECALL NOTICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING TO DETERMINE WHEN THE RECALL WOULD BE SCHEDULED WITH A DEALER. THE VIN, RECALL INFORMATION, AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11060728January 5, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BMW OF ANNAPOLIS LOCATED AT 31 OLD MILL BOTTOM RD, ANNAPOLIS, MD 21409; (410) 349-9312) STATED THAT IT COULD BE MORE THAN SIX MONTHS TO RECEIVE THE PARTS FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058552January 4, 2018
ELECTRICAL SYSTEM, ENGINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED BMW OF MINNETONKA AT (952) 236-1263 (15802 WAYZATA BLVD, WAYZATA, MN 55391) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058130January 2, 2018
ENGINE
VENOUS BOLTS MAKE DAMAGE TO THE ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057664December 30, 2017
ELECTRICAL SYSTEM
RECEIVED LETTER IN NOVEMBER. I AM EXPERIENCING ISSUES LIKELY RELATED TO THE RECALL AS MY HEATER IS NOT WORKING AND I'M HAVING ELECTRICAL MALFUNCTIONS. EACH TIME I CALL BMW TO HAVE THE RECALL ADDRESSED I AM TOLD THERE ARE NO PARTS TO RESOLVE THE ISSUE, BUT THAT I CAN COME IN AND PAY $175 FOR AN INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057684December 30, 2017
SERVICE BRAKES
I WAS DRIVING ON I-95 AT PACE WITH TRAFFIC, NO SPEEDING AND THE CAR IN FRONT OF ME ABRUPTLY HIT THE BREAKS. I WAS 3 TO 4 CAR LENGTHS AWAY. I HIT THE BRAKES BUT WAS NOT CONCERNED BECAUSE I HAD PLENTY OF DISTANCE AND THE CAR IS EQUIPPED WITH ABS BRAKES. AS I HIT THE BRAKES, IT SEEMED LIKE THE CAR WAS NOT SLOWING DOWN EVEN AS I PRESSED HARDER AND THE ABS BRAKES NEVER KICKED IN. I WAS IN THE MIDDLE LANE AND WAS UNABLE TO SWERVE WITHOUT CAUSING A MAJOR ACCIDENT. MY ONLY OPTION WAS TO HIT THE CAR DIRECTLY IN FRONT OF ME. THE CAR I HIT SUSTAINED A SCRAPED REAR BUMPER NO OTHER DAMAGE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11057218December 28, 2017
ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328XI. WHILE STATIONARY, THE VEHICLE OVERHEATED WITHOUT WARNING AND SMOKE APPEARED FROM THE ENGINE COMPARTMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING) PRIOR TO THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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