BMW 328i Complaints (2007)

399 consumer complaints on file.

#11769680October 7, 2026
ELECTRICAL SYSTEM
I am filing this complaint regarding my 2007 BMW 328i and my recent experience attempting to have an active safety recall addressed by an authorized BMW dealership. My vehicle has an active safety recall involving the vehicle’s power supply system/positive battery cable connection. The vehicle has also been experiencing intermittent electrical power issues, which makes addressing this recall particularly important from a safety standpoint. I brought my vehicle to the dealership specifically to have the recall inspected and repaired. However, I was informed that the dealership would not replace the recall-related part because the vehicle has a salvage title. I am concerned because this is a safety-related recall, and the dealership’s refusal prevented me from having the recalled component properly inspected and, if necessary, replaced. The vehicle is also experiencing electrical symptoms involving the same general power supply system associated with the recall. I am requesting that NHTSA review this matter and determine whether the dealership’s refusal to perform or properly address the safety recall because of the vehicle’s salvage title is consistent with BMW’s recall obligations and applicable federal safety requirements. I am also requesting guidance regarding what steps I should take to have the recall properly inspected and completed by an authorized BMW dealer. My primary concern is safety. I want the recalled component and the vehicle’s power supply system properly evaluated to determine whether the vehicle presents an ongoing safety risk. VEHICLE INFORMATION Year: 2007 Make: BMW Model: 328i TITLE STATUS: Salvage RECALL INFORMATION Recall: Power Supply/Positive Battery Cable System DEALERSHIP INFORMATION Dealership: BMW of Birmingham Location: Irondale, Alabama ISSUE REPORTED The dealership refused to replace the recall-related component because the vehicle has a salvage title. I can provide documentation of the recall and dealership communications
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764859September 16, 2026
UNKNOWN OR OTHER
I took my car to Riverside bmw dealership. They said they submitted the cleared recall paperwork but it’s been 44days since and my recall still isn’t cleared from the system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753592July 29, 2026
ENGINE AND ENGINE COOLING
The contact owned a 2007 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The contact stated that while driving approximately 60 MPH, there was whitish grey smoke coming from the vehicle. The vehicle was taken to the residence where it was parked, and there was smoke coming from under the hood. The contact pushed the vehicle away from the residence and from structures and became aware that there were heat bubbles on the hood of the vehicle and called 9-1-1. The Police and Fire Department arrived, and the firemen axed the hood and extinguished the fire under the hood. The fire department was able to extinguish the fire. The Police and Fire Department filed reports; however, the reports were not available. There were no injuries. The vehicle was towed to a tow lot. The manufacturer was not notified of the failure. The failure mileage was approximately 198,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11751455July 20, 2026
ELECTRICAL SYSTEM, POWER TRAIN
Hello I contacted bmw about a recall on my vehicle and made an appointment the gentleman I spoke with at first did the whole recall appointment. He wasn’t there on the day of and the other technician refused to conduct the recall repair and very rudely said to me you either pay $500 for diagnosing or you come pick up your car now otherwise I will charge you $200 daily storage he said the car didn’t start I told him yes of course is due to that recall which caused a meltdown leading to smoke coming in from the vents cutting all power to car . This guy refused to understand the situation and was really rude he said I have til the end of today to pick up the car and he disregard my appointment and refuse to fix it. So I call my AAA tow truck to pick up my vehicle and the refused to release it so now my car isn’t getting fixed and it’s being hold hostage
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11658423May 2, 2025
ELECTRICAL SYSTEM
The contact owns a 2007 BMW 328I. The contact stated that upon starting the vehicle, there was an abnormally strong burning odor coming from the vehicle. Additionally, the blower motor became inoperable. There was no warning light illuminated. The contact stated that he had personally replaced the blower motor. The contact stated that while servicing the vehicle, he noticed that the wiring underneath the footwell had melted. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V676000 (Electrical System); however, the recall repair failed to prevent the failure. The dealer was contacted and advised the contact that he had to pay for the diagnostic test and the repairs. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 173,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635456January 11, 2025
UNKNOWN OR OTHER
We where sitting in our car me my wife and our 6 month old son it was running and out of no where lots of smoke started coming out from under the hood I didn't know what it was so I turned the car off got my wife and son out and away from the car then I opened the hood and soon as I did all I could see was flames I ran and got water and started throwing it on the fire till it was out this was the only car we had now it is ruined we missed our sons doctors appointment and I have not been able to make it to work
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11612362September 3, 2024
AIR BAGS
passenger restraint malfunction warning light has been on. It is a common problem with many BMW's and they did not issue a recall prior to 2009 models. The repair is quite costly and it seems to be a computer error that is not actually an issue at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602363July 15, 2024
TIRES:SIDEWALL, TIRES:TREAD/BELT
Sidewall blow out and tire tread separation. Continental 205/55R16.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588925May 15, 2024
AIR BAGS, SEATS, SEAT BELTS
Front Seat Passenger Side Seatbelt warning indicator activates when no person is in passenger seat. Airbag warning light illuminates even when there is a passenger in the seat. I see numerous complaints about the same/similar issues in your data base, but seemingly no resolution or recall. My car is a convertible. I note from other complaints on your website that a related recall was initiated for my year make model but it did not apply to convertible version of this model. That is irresponsible and unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572337February 16, 2024
ELECTRICAL SYSTEM
Defective Professional Grade Radio. When you first start the vehicle the radio works fine. After driving the vehicle 30 minutes or so the digital display on the radio goes blank ( Cannot read the display). The radio is connected to the digital display underneath the speed odometer. So it’s untelling what all might happen if the radio issue is not resolved. It could Possibly cause the vehicle to not start or short out and cause a fire. Me personally, I would just recall it and upgrade it to digital Navi. System.(radio is included). This days time everything is digital.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566759January 21, 2024
EXTERIOR LIGHTING
HEADLIGHTS. FIRE HAZARD BECAUSE OF BRITTLE AND BARE WIRING INSIDE OF HEADLIGHT HOUSING. Confirmation is as simple as looking inside of headlight to change a bulb. The vehicle does not set any codes to make you aware of wiring issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561661December 23, 2023
ELECTRICAL SYSTEM, ENGINE
we have taken the car to the dealership for the recall and was told they do not have the parts and also wouldn't know how to fix it. every time the car turns on, you can smell the melting of the plastic. it smells bad and am worried every time im driving about a fire. before the recall came out, we had asked about the unknown smell of something burning and was told it was "normal"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531405July 10, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2007 BMW 328I. The contact stated that while driving at an undisclosed speed, he smelled fuel within the interior of the vehicle and observed low RPM's before the vehicle lost motive power and stalled. The contact was able to coast to the shoulder of the road, where, after visual inspection, he observed fuel leaking within the rear driver's side wheel well. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to help. The failure mileage was 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524988June 2, 2023
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2007 BMW 328i. The contact stated that while driving approximately 50- 55 mph, the vehicle caught fire. There was an abnormal burning odor detected. There were no warning lights illuminated. The driver was able to use her fire extinguisher and extinguish the fire. There were no reported injuries, police reports filed, or air bag deployments. The vehicle was towed to an independent mechanic, who informed her that the battery pack wiring had melted. and the PCV and wiring needed to be repaired. The vehicle was taken to the local dealer, where an unknown diagnosis regarding the electrical panel was provided. The vehicle was repaired. The manufacturer was not notified. The failure mileage was approximately 149, 000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11509888March 2, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2007 BMW 328i. The contact had received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The contact stated that after parking and turning off the vehicle, she remained inside, and there was a burning smell. The contact stated that smoke was coming from the passenger floorboard and that after exiting the vehicle, there was also smoke coming from the hood, and after opening it, there were flames seen. The contact stated that she extinguished the flames with a garden hose and did not require calling the fire department. The contact made a local dealer aware of the failure and recall and scheduled a recall repair appointment. The vehicle was then taken to the dealer; however, the mechanic denied completing the recall remedy after the fire. The vehicle had not yet been diagnosed or repaired. The manufacturer was made aware, and a case was opened. The approximate failure mileage was 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11508610February 22, 2023
FUEL/PROPULSION SYSTEM
Unknown, BMW had to replace an eccentric shaft sensor, valve cover fuel pump sensing unit after check engine light appeared. The repair was significant and appeared to be a huge safety hazard from my understanding. Please look into this matter. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506418February 9, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2007 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that there was an abnormal burning plastic odor after starting the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 100,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506309February 8, 2023
ENGINE
The contact owns a 2007 BMW 328I. The contact stated that while driving at various speeds, there was a burning odor coming from the vehicle. The contact stated that the check engine warning light was illuminated. The contact made a local dealer aware of the failure; however, the vehicle was not yet taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504759January 31, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV), ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
The contact owns a 2007 BMW 328I. The contact stated that she smelled an abnormal odor inside her vehicle, and the thermostat warning light was illuminated. The vehicle was taken to an independent mechanic, where the water pump was replaced; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497265December 13, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2007 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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