BMW 328i Complaints

2,583 consumer complaints on file.

#10883655July 8, 2016
STEERING
AFTER PARKING AT STORE STEERING WHEEL LOCK DISPLAYED ON CAR DASH BOARD AND VEHICLE WILL NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882525July 5, 2016
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
THE CAR'S AIRBAG FAILURE WARNING LIGHT, AND SEAT BELT WARNING LIGHT STARTED GOING OFF WHENEVER SOMEONE SITS IN THE PASSENGER SEAT, INDICATING THAT THERE IS NO AIRBAG/PASSENGER SEAT BELT FUNCTION IN THE CAR. DEALER HAS DIAGNOSED THE PROBLEM AS A FAILED PASSENGER SEAT SENSOR MAT AND INDICATES THAT THIS IS A COMMON PROBLEM. CARS UP UNTIL THE 2007 MODEL YEAR HAVE BEEN RECALLED TO FIX THE PROBLEM, BUT BMW HAS YET TO EXTEND THE RECALL TO THE 2008 MODEL YEAR. BMW STILL HAS NOT ISSUED A RECALL, AND I WOULD LIKE NHTSA TO PERFORM AN INVESTIGATION AS THIS LOOKS LIKE THE SAME PROBLEM AS NHTSA CAMPAIGN 13V-564. THE LIGHTS COME ON WHETHER STATIONARY OR IN MOTION, WHETHER A PASSENGER IS IN THE SEAT OR THE SEAT IS EMPTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882573July 5, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882495July 4, 2016
UNKNOWN OR OTHER
SUNROOF EXPLODED-2015 BMW 328I SEDAN-ON FRIDAY, 6/24/16 AROUND 8:15AM, WHILE TRAVELING IN WASH, DC'S RUSH HOUR TRAFFIC AT 35-45MPH ON ROUTE 295N, A LOUD BLAST, LIKE A BOMB, SUDDENLY JOLTED MY CAR! FEARFULLY, I CONTINUED TO STEER THE CAR LOOKING FOR A SAFE PLACE TO PULL OVER, WHICH WAS APPROXIMATELY 150 FEET BEYOND A CURVE IN THE ROAD. I PULLED OVER, MY DAUGHTER AND I WERE OK BUT BEWILDERED WHEN WE SAW A LARGE GAPING HOLE IN THE CENTER OF MY SUNROOF! I IMMEDIATELY THOUGHT THAT WE HAD BEEN SHOT OR A LARGE OBJECT HAD HIT US. GLASS CHIPS BEGAN FALLING ON US. STILL IN SHOCK, IT TOOK ME A FEW MINUTES TO REALIZE THAT I SHOULD CLOSE THE SUNSHADE! NOT KNOWING WHAT HAPPENED, WE WERE TOO SCARED TO EXIT THE CAR, SO MY DAUGHTER CALLED 911 AND I PRESSED MY SOS BUTTON FOR ASSISTANCE. WE SIMULTANEOUSLY WERE TRYING TO EXPLAIN THE SITUATION TO THE RECEIVERS OF OUR CALLS. A DC POLICE OFFICER ARRIVED AND QUICKLY ACCESSED THE INCIDENT. HE'D WITNESSED THE SAME ON A FEW OTHER MAKES OF CARS. HE ASSURED US THAT BASED ON THE OUTWARD PROTRUSION OF THE REMAINING GLASS, THE IMPACT WAS FROM WITHIN, IT HAD EXPLODED, NOT IMPLODED. THERE WAS NO INDICATION OF A SHOT OR OBJECT OF ANY SIZE HITTING THE CAR. THERE WERE A FEW PIECES OF VARIOUS SIZED SHATTERED GLASS ON THE BACKSEAT, WHERE MY GRANDSON'S CAR SEAT CADDY WAS. THE OFFICER EVENTUALLY CONVINCED ME IT WAS SAFE TO DRIVE TO MY DEALER AND I DID SO. WHEN I ARRIVED AT THE BMW DEALER, THE SERVICE MGR. IMMEDIATELY ACKNOWLEDGED TO ME AND GATHERING COWORKERS, OF SEEING PREVIOUS SUNROOF EXPLOSIONS. HOWEVER, IN TWO FOLLOW-UP CALLS HE STATED THAT BMW WOULD NOT COVER (PAY). THE 2ND CALL, AFTER FOLLOWING UP WITH HIS MANAGER PER MY REQUEST, HE STATED THAT [IT] COULD ONLY SHATTER IF SOMETHING HIT AN EXISTING CRACK...THE SAME WITH THE PREVIOUS SUNROOFS INCIDENTS HE HAD SEEN. I DID NOT HAVE A CRACK IN MY SUNROOF PREVIOUS TO THIS INCIDENT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881981July 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 10/18/16 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881683June 30, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG SENSOR WAS INOPERABLE. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881371June 29, 2016
AIR BAGS, SEAT BELTS, SEATS
DRIVER RESTRAINT SYSTEM MALFUNCTION KEEPS COMING ON SINCE I PURCHASED VEHICLE AND HENDRICK BMW HAS TRIED TO REPAIR MY CAR MULTIPLE TIMES BUT ISSUE STILL CONTINUES AFTER MULTIPLE PARTS OF SEAT AND WIRING HAS BEEN REPLACED AND AIR BAGS REMOVED AND REINSTALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881573June 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 10/18/16 *BF UPDATED 10/18/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876590June 25, 2016
UNKNOWN OR OTHER
CAR WENT COMPLETELY DEAD ON A 6 LANE HIGHWAY. AFTER ALMOST 3 HOURS OF WAITING FOR BMW TOW SERVICE THE POLICE HAD THE CAR TOWED. WHAT HAPPENED PRIOR TO THE TOW WAS A CAR CRASHED INTO THE BACK OF THE POLICE CAR THAT WAS BEHIND US. AFTER 4 DAYS IN THE SHOP WE WERE TOLD THE CARS "MAIN COMPUTER HAD A "CATASTROPHIC" FAILURE AND NEEDED TO BE REPLACED. I HAVE CALLED AND WRITTEN BMW CORPORATE AS MY WIFE IS SCARED TO DRIVE THE CAR AND I WAS HOPING THEY WOULD DISCUSS SOME KIND OF REPLACEMENT OR BUY BACK. THE CAR WAS TOTALLY WITHOUT ANY POWER INCLUDING THE EMERGENCY FLASHERS! THERE APPEARS TO ME TO BE A MAJOR SAFETY FLAW IN THE CARS DESIGN AND WANT YOU TO REVIEW WHAT HAPPENED BEFORE ANOTHER SERIOUS BREAKDOWN OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876216June 23, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE THE VEHICLE WAS PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED WITH A PASSENGER IN THE SEAT. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE MAT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875225June 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875430June 20, 2016
ENGINE
VEHICLE INTERMITTENTLY AND UNEXPECTED SHUTS DOWN WHILE DRIVING. CRUISING ABOUT 50 MPH WHEN CHECK ENGINE LIGHT CAME ON AND RPMS DROP TO 0 REQUIRING VEHICLE TO BE PULLED OVER AND RESTARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874750June 17, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAD A FUNNY CABLE OR PLASTIC SMELL INSIDE THE CAR . COULDN'T FIGURE OUT WHAT IT WAS. WHILE DRIVING THE SMELL WENT WORST . I STOPPED TO GET A FLASHLIGHT FROM MY TRUNK TO SEE IF SOMETHING IN MY ENGINE WAS BURNING. WHEN I OPENED THE TRUNK I SEEN THAT THE BATTERY WAS BURNING THE PLASTIC OVER THE CONNECTORS. I HAVE CALLED LAST YEAR WHEN I PURCHEASED THIS CAR YO CHECK ON ANY RECALS. I WAS TOLD THERE WASN'T ANY RECALS . BY BMW VISTA EMPLOYEES .
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10874554June 16, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,821.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874234June 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873838June 13, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT STATED THAT WHILE IN PARK AND ATTEMPTING TO START THE VEHICLE, THE FRONT AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS UNAVAILABLE. UPDATED 08/22/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873609June 10, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. APPROXIMATELY ONE YEAR AGO, THE VEHICLE WAS REPAIRED PER A RECALL PERTAINING TO THE ENGINE AND ENGINE COOLING. RECENTLY, THE CONTACT NOTICED A BURNING ODOR WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHO PERFORMED THE RECALL REMEDY. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE RECURRED, WITH LIGHT SMOKE EMITTING FROM THE HOOD WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN OIL LEAK ON THE ENGINE GASKET. THE ENGINE GASKET WAS CLEANED. THE DEALER EXPLAINED THAT THE OIL LEAKED ON A PANEL INSIDE THE ENGINE COMPARTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND RULED THAT THE FAILURE WAS A MAINTENANCE ISSUE THAT NEEDED TO BE REMEDIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,751.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873087June 7, 2016
ENGINE
ENGINE SPUN #3 ROD TO CRANK BEARING @ 6400 RPM SHIFT FROM 1ST TO 2ND. (RED LINE IS 6700) AND COMPUTER CONTROLS SHOULD PREVENT ENGINE FROM BEING DAMAGED. CAR HAD 135K ON IT WHEN THIS HAPPEND, BUT I HAVE OWNED IT SINCE NEW AND HAVE PERFORMED ALL REQUIRED MAINTENANCE SINCE NEW SINCE NEW. I UNDERSTATED THE CAR HAS HIGH MILES, BUT I STILL FEEL THE ENGINE SHOULD NOT HAVE FAILED FOR RUNNING IT HARD ONE TIME. ENGINE WAS REPLACED FROM CAR WITH 21K IN IT. THE REPAIR COST OVER 5K WITH ME DOING THE WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872264June 2, 2016
ENGINE
I WAS INFORMED BY A BMW REPRESENTATIVE THAT DEALERSHIPS WERE TOLD THAT ALL THE IGNITION COILS WOULD FAIL AROUND THE SAME TIME. SO IF ONE FAILED IN ONE CYLINDER, EXPECT THE REST TO NEED REPLACEMENT OR ELSE THEY WILL ALL FAIL SOON AFTER. THIS IS A CATASTROPHIC MECHANICAL FAILURE THAT IF LEFT UNNOTICED WOULD MEAN THE END OF THE CAR. THERE SHOULD BE A RECALL FIX THIS KNOWN MECHANICAL FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871947June 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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