BMW 328i Complaints (2007)

399 consumer complaints on file.

#11075079February 26, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE OVERHEATED AND SMOKE APPEARED THROUGH THE VENTS OF THE VEHICLE. THE THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ORLAND PARK BMW AT (866) 460-4545 (LOCATED AT 11030 W 159TH ST, ORLAND PARK, IL 60467) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. - (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11074041February 21, 2018
ELECTRICAL SYSTEM, ENGINE
THE CAR HAS BEEN RECALLED BY BMW NATIONAL DUE TO 2 RECALLS: THE PVC VALVE GASKET AND THE HEATING WIREFRAME. CAR HAD BEEN SHOWING SIGNS OF SMOKE COMING OUT OF HOOD AND SMELL OF PLASTIC BURNED INSIDE THE CABIN. BMW NATIONAL ASKED THE CAR TO BE TOWED TO A DEALERSHIP. CAR IS ACTUALLY WITH THE DEALERSHIP FOR OVER 6 WEEKS AND BMW HAS NOT GIVEN ANY PREVISION WHEN IT WILL BE REPAIRED. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073175February 15, 2018
AIR BAGS, STEERING
THE AIRBAG LIGHT IS ON IN RED. THE AIRBAG IS ON RECALL FOR THE TAKATA RECALL AIRBAG. THE STEERING WHEEL WITH A LOCK SIGN OVER IT IS ILLUMINATED IN RED. THE CAR WAS STATIONARY THE LIGHT ILLUMINATED AND THE CAR WOULD NOT START ALL SYSTEMS WERE LOCKED INCLUDING THE STEERING WHEEL. BMW STATED IT WILL COST YOU $100 TO PUT IT ON LIFT AND AN ADDITIONAL $100 FOR THE DIAGNOSTIC. I ENDED PAYING $100 FOR THE DIAGNOSTIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072924February 14, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BOTH FRONT HEADLAMP ASSEMBLY'S HAVE HAD TO BE REPLACE THREE TIMES DUE TO THE BULBS MELTING THEIR BASES - THIS INCLUDES MELTING OF BOTH TURN SIGNALS BULBS. THE COST TO REPLACE A SINGLE FRONT HEADLAMP ASSEMBLY IS $990, $1,980 FOR BOTH, TIMES THREE TIMES.... THIS IS UNBELIEVABLE AND IS A BIG PROBLEM WITH BMW 3 SERIES CARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065226January 26, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING, THE CONTACT SMELLED SMOKE COMING FROM THE AIR CONDITIONING VENTS. THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER TWO MONTHS AGO. THE DEALER (REEVES BMW TAMPA, 109 E FOWLER AVE, TAMPA, FL 33612) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT ALSO STATED THAT HE HAD NOT RECEIVED RECALL LETTERS FOR THREE OTHER RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 108,000. * (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11064424January 23, 2018
ELECTRICAL SYSTEM, ENGINE
BLOWER MOTOR : THIS RECALL INVOLVES THE WIRING FOR THE SYSTEM, KNOWN AS A BLOWER-MOTOR, THAT CONTROLS AIR FLOW FOR THE HEATING AND AIR CONDITIONING SYSTEM. OVER TIME, THE CONNECTION BETWEEN THE WIRING AND THIS SYSTEM COULD DETERIORATE AND, IN RARE CASES, COULD LEAD TO OVERHEATING. BMW HAS INSTRUCTED PEOPLE WITH THESES VEHICLES TO AVOID PARKING IN THEIR GARAGE DUE TO POTENTIAL FIRE RISKS. PCV VALVE: THIS RECALL INVOLVES AN ENGINE COMPONENT KNOWN AS THE POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER. THE PCV VALVE HEATER MAY NOT HAVE BEEN PRODUCED TO SPECIFICATIONS. OVER TIME, IT COULD DETERIORATE AND, IN RARE CASES, COULD LEAD TO OVERHEATING. NOTIFICATION OF RECALL OCCURRED 10/25/2017, AS OF JANUARY 23, 2018. BMW STILL HAS NO REMEDY OR ANTICIPATED DATE FOR COMPLETING NEEDED REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063719January 19, 2018
STEERING
WHEEL STEERING LOCK LIGHT COMES ON. BMW IS COMPLETELY AWARE OF THIS FLAW IN THEIR CARS, BUT SINCE NHTSA HAS NOT STEPPED IN TO FORCE THEM TO FIX THIS ISSUE AS A RECALL THEY KEEP CHARGING PEOPLE FOR THE REPAIR UNDER A TSB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063064January 16, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ORANGE COUNTY BMW, 101 MAHER LN, HARRIMAN, NY 10926) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-525-7417 AND MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD CALL BACK. A CASE NUMBER WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062552January 13, 2018
ELECTRICAL SYSTEM
THE BLOWER ON MY BMW 328I STOPPED WORKED. SHORTLY THEREAFTER, I RECEIVED TWO INITIAL SAFETY RECALL NOTICES 17V-683 (PCV VALVE HEATER) AND 17V-676 (BLOWER MOTOR WIRING). I TOOK MY CAR TO BMW OF STERLING ON 01/13/2018. I BROUGHT COPIES OF THE TWO SAFETY NOTICES WITH ME AND I PROVIDED THEM TO THE SERVICE AGENT. THE SERVICE AGENT SAID THERE WAS NO REMEDY AVAILABLE AND THEY WOULD REPLACE THE BLOWER AND CHARGE ME $505 FOR PARTS/LABOR. I SAID THIS WAS UNACCEPTABLE AND I ASKED TO SPEAK TO A SERVICE MANAGER. THE SERVICE MANAGER REITERATED WHAT THE AGENT SAID. IF IN THE FUTURE IT WAS DETERMINED TO BE RELATED, I WOULD GET MY MONEY REFUNDED. I SAID THIS WAS UNACCEPTABLE AND I LEFT. BMW KNOWINGLY LET ME LEAVE WITH A SAFETY ISSUE. IN MY OPINION THIS IS DETRIMENTAL RELIANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061278January 8, 2018
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE LEAKED OIL CONTINUOUSLY, WHICH CAUSED THE BELTS IN THE ENGINE TO RUPTURE. ROCKVILLE BMW IN ROCKVILLE, MARYLAND PREVIOUSLY REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057366December 29, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT SMOKE APPEARED UNDER THE HOOD AND THE VEHICLE WAS HESITANT TO OPERATE. THE BATTERY WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE DEALER (BMW OF MOBILE, 3025 GOVERNMENT BLVD, MOBILE, AL 36606, (251) 476-2550) INDICATED THAT THE REMEDY AND PARTS WERE UNAVAILABLE AND MAY NOT BE AVAILABLE FOR OVER SIX MONTHS. THE DEALER STATED THAT A LOANER VEHICLE WAS NOT AN OPTION. THE MANUFACTURER WAS NOTIFIED. THE FAILURE PROGRESSED TO THE POINT THAT THE DEALER STATED THAT THE STARTER AND DRIVE BELT TENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS AWAITING THE DIAGNOSIS. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11055793December 20, 2017
ELECTRICAL SYSTEM
IN DECEMBER OF 2016, MY CAR STARTED BLOWING A BURNING SMELL THROUGH THE AIR VENTS, WHILE I WAS DRIVING THROUGH A NEIGHBORHOOD. I PARKED MY CAR AND TURNED IT OFF IN A MEDIAN AREA AND THEN I TURNED OFF THE AC AND WHITE SMOKE STARTED BILLOWING OUT OF THE VENTS. IT WAS ELECTRICAL WIRES CATCHING FIRE. I TOOK MY CAR TO THE MECHANIC AND HE SAID IT WAS THE BLOWER MOTOR AND BLOWER MOTOR RESISTOR THAT NEEDING REPLACING. THE WIRE CONNECTIONS DETERIORATED, MELTED, AND OVERHEATED, CATCHING FIRE. THE COST OF THIS REPLACEMENT WAS $573.60 OUT OF POCKET. I CHECKED A RECALL WEBSITE AND NOTICED THAT A SAFETY RECALL FOR THESE PARTS WERE LISTED IN OCTOBER OF 2017, WITH EXACT DESCRIPTION OF MY PROBLEM THAT OCCURRED IN DECEMBER 2016. I WOULD APPRECIATE A REIMBURSEMENT ON THIS REPAIR AS THIS RECALL SHOULD HAVE BEEN FOUND MUCH SOONER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054970December 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER NOTIFYING THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE LOCAL DEALER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054993December 15, 2017
STEERING
I WAS DRIVING THE WHOLE WEEKEND AND NOW MY CAR WON'T START I CHANGED THE BATTERY AND NOW SOME RED SYMBOL IS COMING UP AND I HAD LOOK IT UP ON YOU TUBE AND THEY ARE SAYING THAT MY STEERING WHEEL IS LOCK AND I HAVE NO IDEA WHY BECAUSE I WAS DRIVING THE NIGHT BEFORE AND NOW MY CAR WON'T START ALL BECAUSE OF SOME LOCKED SYMBOL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055006December 15, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328I. UPON STARTING THE VEHICLE, THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE CONTACT TURNED OFF THE IGNITION AND RESTARTED THE VEHICLE. THE SMOKE CLEARED AND HE CONTINUED TO DRIVE THE VEHICLE. INTERMITTENTLY, THE CONTACT DETECTED A BURNING PLASTIC ODOR COMING FROM THE VENTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. APPROXIMATELY ONE YEAR AGO, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE FAILED TO START AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A STARTER, VALVE COVER, AND IGNITION MALFUNCTION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11053600December 9, 2017
EXTERIOR LIGHTING
FRONT HEADLIGHT ASSEMBLY'S, BOTH RIGHT AND LEFT, THE WIRING INSULATION IS FALLING OFF OF ALL THE HEADLIGHT WIRES THUS LEAVING AN ARRAY OF COMPLETELY EXPOSED COPPER WIRING. UPON READING IN THE BIMMER COMPUTER FORUM THIS IS A COMMON HAPPENING IN MOST ~ 2000 VINTAGE BMW'S. BMW'S RESPONSE IS THIS IS NORMAL WEAR AND TEAR AND BLAMED ON FLORIDA WEATHER EVEN THOUGH THIS DOESN'T EXIST IN OTHER AUTO MODEL'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052559December 5, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HONDA BMW OF CHAMPAIGN, 100 BURWASH AVE, SAVOY, IL 61874) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-525-7417 AND ASKED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/27/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052141December 4, 2017
AIR BAGS
TAKATA RECALL HI MY AIRBAG LIGHTS KEEP COMING ON AND OFF ON THE DASH AND ABOVE I GOT THE RECALL NOTICE AND NEED IT FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051357November 29, 2017
AIR BAGS
TAKATA RECALL - NOTICE FROM TAKATA STATES BOTH AIRBAGS ARE DEFECTIVE, YET BMW ONLY REPLACED MY DRIVER SIDE BAGS EVEN THOUGH MY CAR DASH IS WARNING THAT MY PASSENGER SIDE AIRBAG IS DEFECTIVE AND OR HAS A PROBLEM. SHOULDN'T BOTH BAGS BE REPLACED IN RECALL. I'M A REALTOR AND OFTEN CARRY PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048386November 25, 2017
EXTERIOR LIGHTING
BLINKERS CONTINUE TO GO OUT THE BULBS ARE FINE SO ARE THE SOCKETS. THEY SOMETIMES WORK BUT MOST OF THE TIME NOT AFTER READING ONLINE I FOUND THERE ARE SEVERAL OTHERS WITH SIMILAR IF NOT THE SAME EXACT ISSUES. THEY HAVE FOUND THERE TO BE SOMETHING WRONG WITH THE FRM MODULES. IF YOU PLAY WITH THE BULB LONG ENOUGH OR VERY SLOWLY TURN THE SOCKET IT MIGHT COME ON BUT DECIDES WETHER TO STAY ON OR NOT THERE IS NO PATTERN TO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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