BMW 328i Complaints

2,583 consumer complaints on file.

#11245056August 19, 2019
AIR BAGS
EVEN AFTER CLEARING THE FAULTS, I AM CONTINUING TO GET A WARNING OF A PASSENGER "RESTRAINT SYSTEM MALFUNCTION." BEST GUESS BY BMW MECHANIC IS THAT IT'S THE FRONT PASSENGER SEAT OCCUPANCY SENSOR MAT. I AM TOLD IT'S A "COMMON BMW PROBLEM." VARIOUS CHAT ROOM DISCUSSIONS CONFIRM THIS. SOME BMW MODELS HAVE HAD THE WARRANTY EXTENDED TO COVER THIS ISSUE (BY BMWNA) BUT NOT MY PARTICULAR MODEL. THIS IS A BMW-WIDE DESIGN FLAW THAT AFFECTS THE SAFETY OF THE VEHICLE AND BMW EXPECTS ME TO PAY TO FIX THEIR MISTAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243885August 14, 2019
SERVICE BRAKES, ENGINE, SEAT BELTS
TL* THE CONTACT OWNS A 2013 BMW 328I. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. ALSO, THE CONTACT HEARD AN ABNORMAL BUMPING NOISE AND THE VEHICLE HESITATED UPON STARTING. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION; HOWEVER, THE SEAT BELT WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED BMW OF HENDERSON (261 AUTO MALL DR, HENDERSON, NV 89014, (702) 570-0278) AND BMW OF LAS VEGAS (6900 W SAHARA AVE, LAS VEGAS, NV 89117, (702) 570-0279) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244030August 14, 2019
AIR BAGS, SEAT BELTS
WHEN I BOUGHT THIS CAR FROM THE THIRD PARTY DEALERSHIP, IT HAD AIRBAG PROBLEM, WHEN I TOLD THE GUY ABOUT THE PROBLEM. HE SAID HE WILL LOWER THE PRICE AND GIVE ME THE CAR. THE AIRBAG FOR THE CAR IS TOO EXPENSIVE SO HE DOESN'T WANT TO MESS AROUND WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243478August 13, 2019
AIR BAGS, SEATS
THE PASSENGER AIRBAG LIGHT IN MY DASHBOARD IS CONSTANTLY ON. THE CAR THINKS THAT A SMALL CHILD IS SITTING ON THE SEAT AND DISENGAGES THE AIRBAG. SO NOW THE AIRBAG IS IS COMPLETELY DISENGAGED EVEN WHEN SOMEONE IS SITTING IN THE PASSENGER SEAT. I'VE TAKEN MY VEHICLE TO BMW DEALERSHIP AND THEY CHECKED MY VIN AND SAID IT'S NOT PART OF THE RECALL AND WANT TO CHARGE ME $2000 FOR THE REPAIR. I BELIEVE MY SEAT SENSOR IS THE SAME ONE THAT IS BEING RECALLED BUT NOT ENOUGH OWNERS WITH THE SAME VEHICLE HAVE FILED A FORMAL COMPLAINT WITH NHTSA. THE TWO RECALLS THAT THE NHTSA HAS RECALLED ARE 17V-428 AND 17V-605. WHY ARE THOSE MODELS THE ONLY ONE BEING RECALLED WHEN THERE'S DEFINITE MALFUNCTION WITH THE OC3 AIRBAG SEAT SENSOR? MY CAR IS THE E93 MODEL WHICH IS THE CONVERTIBLE MODEL, I BELIEVE THAT BECAUSE THIS MODEL WAS PRODUCED LESS THAN THE 4 DOOR SEDAN AND THAT MOST PPL WITH CONVERTIBLES DON'T HAVE A PASSENGER SITTING IN THE PASSENGER SEAT. I HAVE A DAUGHTER THAT SITS IN THE PASSENGER SEAT EVERYDAY AND I BELIEVE THAT IS WHY IT MALFUNCTIONED. MY CAR IS A 2008 E93 328I. I BELIEVE THE SAME AIRBAG PASSENGER MAT SEAT SENSOR IS THE SAME ONE BMW HAS RECALLED FOR THEIR 2006 AND 2007 E90 AND E91 MODELS AS WELL AS THE 2006-2010 X3 MODELS THAT ARE BEING RECALLED. PLEASE INCLUDE THE 2008 E93 MODELS AS THESE ARE THE SAME AIRBAG SENSORS THAT NEED TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243738August 13, 2019
ELECTRICAL SYSTEM
THE BATTERY CONNECTIONS IN THE REAR COMPARTMENT HAVE COMPLETELY CORRODED. MY MECHANIC HAS TOLD ME THIS IS A COMMON ISSUE WITH MANY BMW SERIES NOT JUST THE 3 SERIES. WATER SEEPAGE APPEARS TO BE A SPECIFIC PROBLEM WITH FAILURES TO RUBBER GASKETS IN THE TRUNK/REAR LIGHTS IN THIS CONVERTIBLE. THE REPAIR IS $2,000.00 AS THE ENTIRE CABLE SYSTEM MUST BE REPLACED TO THE ENGINE AN 11 HOUR JOB. THIS IS A WELL KNOWN ISSUE BUT NOT ACCEPTABLE FROM A CAR THAT HAS BEEN GARAGED ITS ENTIRE LIFE. THIS SHOULD BE INVESTIGATED AS MANY CONSUMERS ARE PAYING AN ENORMOUS BILL DUE TO BAD DESIGN, WORKMANSHIP AND ENGINEERING. THE DX OCCURRED AFTER MUCH INVESTIGATION AND THE INABILITY TO START THE CAR FOR 2 WEEKS AFTER $300.00 WORTH OF REPAIRS (NEW BATTERY, STARTER, RELAY SWITCH) THE MECHANIC TOLD ME THAT WE WERE LUCKY THERE WAS NOT A FIRE AS THE BOTH MAIN CABLES WERE ARCING AT THE CONNECTION POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243234August 12, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BMW 328I. WHILE DRIVING 68 MPH, THE VEHICLE STALLED AND THE "MALFUNCTION IN DRIVE" AND "MALFUNCTION IN TRANSMISSION" WARNING MESSAGES DISPLAYED. THE CONTACT WAS ABLE TO COAST THE VEHCLE ONTO THE ROAD SHOULDER AND APPLIED THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS RESTARTED, BUT CONTINUED TO STALL. THE CONTACT'S FAMILY MEMBER REPLACED THE ALTERNATOR AND BATTERY, BUT THE FAILURE CONTINUED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243276August 12, 2019
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2009 BMW 328I. WHILE DRIVING AT A LOW SPEED AND APPROACHING A STOP SIGN, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUTOGERMANA BMW (787)-474-7000 (LOCATED AT 298 AVENDIA CARLOS E. CHARDN, SAN JUAN, PUERTO RICO 00919) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING HOME FROM THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,038.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243394August 12, 2019
AIR BAGS
RESTRAINT SYSTEM MALFUNCTION! PASSENGER RESTRAINT SYSTEM - FAULT IN PASSENGER-RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT-FORCE LIMITER. THIS STARTED HAPPENING 4-5 YEARS AGO WHEN PEOPLE WOULD SIT IN THE PASSENGER SEAT. IT USED TO COME & GO. IT NEVER GOES OFF NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242782August 9, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE THE CONTACT'S HUSBAND WAS CLEANING THE WINDSHIELD, HE NOTICED THE SEAL AROUND THE GLASS THAT SECURED IT WAS PEELING AND HAD CRACKS. THE CONTACT STATED THAT A CHUNK OF THE BLACK SEAL WAS CRUMBLING OFF. THE VEHICLE WAS TAKEN TO D-PATRICK BMW SHOWROOM (200 N GREEN RIVER RD, EVANSVILLE, IN 47715, (812) 473-6500) WHERE THE CONTACT WAS INFORMED THAT IF THEY REMOVED THE WINDSHIELD TO REPAIR THE FAILURE, IT COULD BE A 50/50 CHANCE THE WINDSHIELD COULD BREAK AND THE CONTACT WOULD NEED TO PAY OUT OF POCKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,774. CONSUMER STATED CALLED THE MANUFACTURER HOTLINE AT 1-888-327-4236 AND NOTIFIED THEM OF THE DESIGN FLAW. THEIR REPLY WAS THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242868August 9, 2019
ENGINE
CAM SHAFT AND CRANK SHAFT SENSORS HAVE FAILED CAUSING TIMING CHAIN TO FAIL. THE ENGINE IS NOT SALVAGEABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242628August 8, 2019
ENGINE
EXHAUST STARTED EMITTING WHITE SMOKE DURING A COLD START. TOOK IT IN TO SERVICE AND THE OIL SUPPLY LINE IS BAD AND SENDING OIL THROUGH THE EXHAUST. $1500 REPAIR. MEANWHILE A RECALL WAS ISSUED A FEW YEARS AGO FOR THIS VEHICLE BUT OUR VIN DOESN'T FALL UNDER IT. ???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242371August 7, 2019
STEERING
STEERING WHEEL IS LOCKING UP WHICH CAUSES THE CAR NOT TO START. BMW HAS A SERVICE BULLETIN ON IT BUT IT HAS NOT BEEN RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240731July 30, 2019
ELECTRONIC STABILITY CONTROL (ESC)
CRUISE CONTROL MALFUNCTION DUE TO A SENSOR MALFUNCTION IN THE STEERING COLUMN. AS SOON AS I BEGIN DRIVING, THE MALFUNCTION MESSAGE BEGINS AND REPEATS CONSTANTLY AS I DRIVE. THIS MALFUNCTION DISABLES ALL OF THE FEATURES ON THE STEERING WHEEL. THE WARNING MESSAGE APPEARS IN THE NAVIGATION SCREEN REPEATEDLY WHEN DRIVING. IT IS DISTRACTING AND PREVENTS ME FROM USING HANDS FREE FUNCTIONS ON THE STEERING WHEEL. THE DEALER ADVISES IT IS $1,000 TO REPAIR. I NEVER USED THE CRUISE CONTROL, NOR DO I NEED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233972July 22, 2019
ENGINE
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING. WHILE DRIVING 55 TO 60 MPH, THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. AN INDEPENDENT MECHANIC CAME OUT TO INSPECT THE VEHICLE AND WAS ABLE TO START THE ENGINE. THE MECHANIC LOCATED A LEAK AT THE TOP OF THE RADIATOR HOSE. THE MECHANIC REPLACED THE RADIATOR HOSE, BUT THE FAILURE RECURRED ON JULY 20, 2019 WHILE DRIVING 60 MPH. THE VEHICLE WAS DRIVEN TO LONG BEACH BMW (1660 EAST SPRING STREET, SIGNAL HILL, CA 90755, (562-427-5494) TO HAVE A DIAGNOSTIC PERFORMED. THE RESULTS OF THE TEST WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233993July 22, 2019
AIR BAGS
THE PASSENGER AIRBAG RESTRAINT MALFUNCTION SENSOR KEEPS POPPING UP. I BELIEVE THIS SHOULD BE APART OF THE RECALL ASSOCIATED WITH THE SENOR IN THE SEAT MALFUNCTIONING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233560July 20, 2019
FUEL/PROPULSION SYSTEM
12/24/2018 FUEL PUMP MALFUNCTION WARNING COMES ON WHILE DRIVING INDICATION VEHICLE WHILE SHUT OFF EACH TIME THIS HAPPENS I AM DRIVING ON THE NJ TURNPIKE FORCED TO PULL OVER BEFORE VEHICLE SHUTS DOWN AND DOES NOT START!!! 01/2019 I HAVE HAD NEW FUEL PUMP INSTALLED AND IT HAPPENED AGAIN, 03/2019 FUEL PUMP REPLACED AGAIN AND THIS VEHICLE HAS SHUT DOWN 2 ADDITIONAL TIMES 05/2019 AND AGAIN WHILE DRIVING ON THE PARKWAY. LAST FUEL PUMP MALFUNCTION JUNE 2019 I HAVE NOT DRIVEN VEHICLE IN 3 WEEKS NOT SURE WHAT TO DO. EACH INCIDENTS HAS BEEN ON A MAJOR HIGHWAY WHERE SPEED LIMIT IS 65MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233562July 20, 2019
FUEL/PROPULSION SYSTEM
12/24/2018 FUEL PUMP MALFUNCTION WARNING COMES ON WHILE DRIVING INDICATION VEHICLE WHILE SHUT OFF EACH TIME THIS HAPPENS I AM DRIVING ON THE NJ TURNPIKE FORCED TO PULL OVER BEFORE VEHICLE SHUTS DOWN AND DOES NOT START!!! 01/2019 I HAVE HAD NEW FUEL PUMP INSTALLED AND IT HAPPENED AGAIN, 03/2019 FUEL PUMP REPLACED AGAIN AND THIS VEHICLE HAS SHUT DOWN 2 ADDITIONAL TIMES 05/2019 AND AGAIN WHILE DRIVING ON THE PARKWAY. LAST FUEL PUMP MALFUNCTION JUNE 2019 I HAVE NOT DRIVEN VEHICLE IN 3 WEEKS NOT SURE WHAT TO DO. EACH INCIDENTS HAS BEEN ON A MAJOR HIGHWAY WHERE SPEED LIMIT IS 65MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231493July 12, 2019
STRUCTURE:BODY, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
MY 2014 SURGED AUTOMATICALLY IN A PARKING LOT AND THE BRAKES FAILED REPEATEDLY: IT TOOK ME OVER THE 4" CEMENT PARKING LOT STOPPER AND INTO A WALL! THIS WAS THE ONLY WAY THE VEHICLE WOULD STOP! IWILL SAY THAT JUST BEFORE I HAD BACKED OUT VERY SLOWLY AS I WAS IN A PARKING LOT. I HIT SOMETHIG, PUT MY FOOT ON THE BRAKE, THEN PUT CAR IN DRIVE TO PULL A FEW FEET BACK INTO THE PARKING SPOT. I USED VERY LITTLE GAS, NOT NECESSARY OF COURSE. BMW ENGINEERS EXAMINED IT AND FOUND NO ERROR ACCORDING TO THEIR THREE STANDARD TESTS. I WAS TOLD THAT THEIR TESTS "MAY NOT RECORD SOMETHING," "COULD NOT DUPLICATE MY CONCERNS," AND THAT IT WOULD TAKE "A MORE SEVERE IMPACT TO RECORD SOMETHING." NOTHING COULD BE TESTED OR RECORDED FOR SPEEDS UNDER 35 MILES PER HOUR. I GOT A CONCUSSION AND THE INCIDENT COST $ 17,000 (PLUS LOSS OF CAR VALUE). BMW DID NOTHING FOR ME SO I AM OUT OF A BMW FOR GOOD. I HAD JUST PUT THE CAR IN DRIVE TO PULL BACK INTO THE PARKING SPACE I WAS IN. IN ALL FAIRNESS I DID HIT SOMETHING, STOPPED, FOOT ON BRAKE PUT IT IN DRIVE. THERE IS NO WAY IT OUTGHT TO HAVE SURGED OUT OF CONTROL OR FAILED TO STOP. I WAS GOING LESS THAN 5 MPH. BMW WILL DO NOTHING FOR ME EXCEPT GIVE ME A COURTESY DISCOUNT ON A DIFFERENT BMW ONCE I'VE PURCHASED IT. THEIR DEALERS HAVE OFFERED ME LESS THAN COMPETITORS. I WON'T BUY ANOTHER ONE. ## VIN PASSED ## BMW 328I2014 ##
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11231507July 12, 2019
TIRES, TIRES:SIDEWALL
I HAVE HAD 5 BLOWOUTS AND 1 TIRE HAS A BUBBLE(ABOUT TO BLOW OUT) IN 13 MONTHS. I HAVE 2 SETS OF WHEELS. THE BRIDGESTONE DRIVEGUARD TIRES HAVE HAD ALL OF THE PROBLEMS. NOT ONE PROBLEM WITH MY MICHELINS. I DRIVE ON THE SAME ROADS WITH BOTH SETS. THE SIDEWALLS ARE EXTREMELY WEAK ON THE BRIDGESTONE. IN 26 YEARS OF DRIVING, THESE ARE THE ONLY TIRES THAT I HAVE GOTTEN A BLOWOUT WITH, AND 5 IN ONE YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229501July 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
SUSPENSION FAULT WHEN DRIVE FEELS LIKE THE CAR ITS LOWERED AND FEEEL EVERITHYNG WITH NO REASON AND THE STAVILITY ITS WEAR I ALMOST KILL MYSELF BMW HAVE TO CHECK THIS ERROR ON SUSPENSION OXNARD CALIFORNIA 93033
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW 328i