BMW 328i Complaints

2,583 consumer complaints on file.

#11343334August 4, 2020
VISIBILITY, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED BMW NORTHWEST LOCATED AT 4011 20TH ST E, TACOMA, WA 98424, (253) 922-8700, AND AN AUTHORIZED MECHANIC WAS SENT TO THE RESIDENCE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT A WEEK AFTER THE RECALL REPAIR WAS PERFORMED, THE AIR CONDITIONING SYSTEM BECAME INOPERABLE. THE DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE AIR CONDITIONING FAILURE WAS NOT RELATED TO THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 176,000. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343093August 3, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED AFTER 30 MINUTES THE VEHICLE RESTARTED AND HE DROVE TO HIS DESTINATION. THE CONTACT STATED 2 WEEKS LATER, HE WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM), HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342683August 1, 2020
AIR BAGS
SAFETY RECALL ON BMW 3-SERIES VEHICLES (MODEL YEAR 1999-2001) FOR DRIVER'S AIR BAG INFLATOR (NADI) . SINCE FEBRUARY 18,2020 I'VE BEEN TRYING TO HAVE BMW AGENT DEALER / CAR MAINTENANCE SERVICES IN CONCORD CA TO PERFORM THE REMEDY CONCERNING THIS ISSUE WITH NO RESULTS ( IT'S ALWAYS THE SAME REASON : SPARE PARTS ARE NOT AVAILABLE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340114July 18, 2020
ENGINE, FUEL/PROPULSION SYSTEM
MY CAR IS A 2013 AND WAS PURCHASED IN 2016; WITH MILAGE AT 78,700. ON A COLD START, A HUGE CLOUD OF WHITE SMOKE COMES OUT OF THE RIGHT EXHAUST PIPE. I TOOK IT TO BMW FOR A DIAGNOSTIC TO DETERMINE THE CAUSE OF THE SMOKE. I WAS TOLD IT IS A TURBO FEED LINE AND IF THAT IS NOT IT THEN IT IS THE TURBO CHARGER ENGINE AS A WHOLE. I WAS QUOTE $5000 FOR THE FULL REPAIR ON A CAR. I FOUND A RECALL FOR THE SAME ISSUE ON THE SAME MODEL OF CAR, AND I SPOKE WITH BMW ABOUT IT. THE RECALL IS FOR THE N26 ENGINE AND NOT THE N20 ENGINE WHICH IS ON MY CAR, EVEN IF IT IS THE SAME MAKE, MODEL AND YEAR EXPERIENCING THE SAME ISSUES WITH THE TURBO CHARGER. THE RECALL NEEDS TO COVER ALL ENGINE STYLES FROM THE SAME MAKE AND MODEL BECAUSE THEY ARE HAVING THE SAME ISSUES. MY VIN WAS NOT ACCEPTED AND I WAS DENIED SERVICE HELP. PLEASE I WOULD LIKE TOO ATTACHED TO THIS VEHICLE VIN TO A RECALL FOR A TURBO CHARGER FAILURE. THE RECALL WAS FOR 8 YEARS/ 80,000 MILES AND MY CAR MEETS THOSE REQUIREMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339935July 17, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAGS WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO THE DEALER. THE CONTACT CALLED THE BMW OF PEABODY DEALER LOCATED AT 221 ANDOVER ST, PEABODY, MA 01960, AND LEFT A MESSAGE ON THE ANSWERING SERVICE. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339550July 15, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 1999 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V852000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BMW OF ROCHESTER (4250 W HENRIETTA RD, ROCHESTER, NY 14623, (585)359-7373) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339615July 15, 2020
UNKNOWN OR OTHER, STRUCTURE
ON 7/10/2020 VEHICLE WAS BACKED IN AND PARKED IN DRIVEWAY ON A SLIGHT INCLINE. WE HAD A HEAVY RAINFALL (ITS STORM SEASON) NEXT MORNING WENT TO GET IN CAR, THERE WAS 2 TO 3 INCHES OF WATER ON THE DRIVER AND PASSENGER FLOORBOARD MOON ROOF CLOSED, WINDOWS UP. WATER SEEMED TO BE DRIPPING FROM UNDER THE DASHBOARD. CHECKED VENTS UNDER HOOD, CLEAR. CLEANED IT ALL UP AND DRY VACUUMED. TODAY, 7/15/2020 ANOTHER ROUND OF HEAVY RAINFALL...CAR PARKED IN DRIVEWAY ON SLIGHT SLOPE, ALL CLOSED UP. CHECKED AFTER RAIN STOPPED, ON PASSENGER SIDE 2 INCHES OF RAIN, DRIVER SIDE 1 INCH OF RAIN. DRIPS APPEARED TO BE COMING OUT OF PASSENGER VISOR MIRROR. IMMEDIATELY DRIED IT UP WITH TOWELS. NO ACCESS TO NEIGHBORS DRY VAC TODAY (THEY ARE OUT OF TOWN). I HAVE ALREADY HAD TO REPLACE THE SEAL AROUND THE WINDSHIELD ONCE AND I BELIEVE IT IS POSSIBLY THE SEAL AGAIN. HAVE NOT GONE TO DEALERSHIP YET, I AM BUSY WITH A FUNERAL IN THE FAMILY. I SEE I COULD HAVE SENT A PHOTO, I WAS UNAWARE UNTIL I RESEARCHED POSSIBLE RECALLS OF THIS WEBSITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338675July 10, 2020
AIR BAGS
I HAVE HAD 4 CAR CRASHED QUIT THIS VEHICLE AND NEITHER TIME HAVE THE AIRBAGS DEPLOY AND I HAVE BECAME INJURED FROM THE CAR CRASHES IN MY AIRBAGS NEVER DEPLOYED, I CAN'T HIT A CAR FROM THE FRONT I HAVE BEEN HIT FROM THE BACK AND NEITHER AIRBAGS HAVE DEPLOYED EVEN A PASSENGER GOT IN ON THE SITE AND THAT ARE BACK DID NOT DEPLOY EITHER. MY VEHICLE IS IN MOTION EVERY TIME THAT I CRASHED OR WAS CRASHED,
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11338664July 10, 2020
POWER TRAIN
THE VEHICLE LOST THE ABILITY TO SHIFT FROM P TO R TO N TO D AND VICE VERSA DUE TO A MALFUNCTION OF THE GEAR SHIFTER MECHANISM WHILE DRIVING. THIS BMW MODEL USES A MECHANICAL CABLE TO MOVE THE AUTOMATIC TRANSMISSION GEAR SELECTOR. THE CABLE ASSEMBLY IS HELD IN PLACE BY A METAL CLIP (BMW SECURING PLATE, PART NUMBER 25161421252) SO THE GEAR KNOB CAN PUSH OR PULL THE CABLE FROM P TO R TO N TO D AND VICE VERSA INSIDE THE CABIN WHEN THE DRIVER SELECTS DIFFERENT GEARS. THIS CLIP CAN EASILY FALL OFF AS THE CABLE ASSEMBLY BENDS THE METAL CLIP OVER TIME. THIS ISSUE COULD BE FATAL IF THE AUTOMATIC TRANSMISSION SHIFTS GEARS SUDDENLY FROM DRIVE TO NEUTRAL OR REVERSE WHILE DRIVING AT SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337491July 4, 2020
ENGINE
AFTER ABOUT 75K MILES, THE ENGINE HAS STARTED TO MAKE A "WHINING" NOISE AT AROUND 3-4 THOUSAND RPM. DIAGNOSED AS A TIMING CHAIN TENSION ISSUE THAT MANY SIMILAR CARS WITH THIS ENGINE (N20) HAVE. THIS APPARENT DEFECT SEEMS TO BE QUITE COMMON AMONG OWNERS OF CARS WITH THIS ENGINE. CURRENT COURSE OF ACTION IS TO SPEND $4K IN LABOR AND PARTS TO PROACTIVE REPLACE THE TIMING CHAIN AND PLASTIC GUIDES, OR NOT DO ANYTHING. THE LATTER WOULD SURELY RESULT IN ENGINE FAILURE AND REQUIRE REPLACEMENT (ROUGHLY $20K).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331794June 30, 2020
AIR BAGS
ON JUNE 11, 2020 MY CAR WAS DELIVERED TO CLASSIC BMW IN PLANO, TEXAS FOR 1999 BMW SAFETY RECALL 19V-851 FOR THE TAKATA NON-AZIDE DRIVER INFLATOR. THEY WERE ONLY SUPPOSED TO CHANGE THE IGNITER, BUT WHEN I RECEIVED THE CAR THE NEXT DAY I NOTICED THEY REPLACED THE ENTIRE AIRBAG ASSEMBLY. A COUPLE OF DAYS LATER I TRIED THE HORN AND IT DID NOT WORK AND MADE AN APPOINTMENT TO BRING THE CAR BACK FOR REPAIR. I GOT THE CAR BACK ON JUNE 25.2020 AND WAS TOLD THAT A CONNECTOR WAS NOT COMPLETELY ATTACHED. HOWEVER, THE PAPERWORK THEY GAVE ME STATED - "FIRST VISIT A DUAL STAGE AIRBAG WAS RECEIVED FROM PARTS. VEHICLE HAS A ONE STAGE IGNITER. THE HARNESS WAS DIFFERENT CAUSING HORN TO BE INOP." THE CAR WAS RETURNED WITH THE ORIGINAL AIRBAG (OR ONE THAT LOOKS JUST LIKE IT) AND THE HORN NOW WORKS. EVERYTHING I HAVE RESEARCHED ONLINE STATES THAT THESE 2 SYSTEMS (SINGLE STAGE & DUAL STAGE AIRBAGS) ARE NOT COMPATABLIE WITH WIRING AND COMPUTER SOFTWARE AND WILL NOT FUNCTION. HAD I NOT CHECKED THE HORN THE CAR WOULD NOT HAVE BEEN RETURNED FOR MONTHS UNTIL THE NEXT INSPECTION AND MY WIFE WOULD HAVE BEEN DRIVING WITHOUT A FUCTIONAL AIRBAG. THE SERVICE ADVISOR TOLD ME THIS THAT THE CAR WAS SAFE THAT THEY RETURNED TO ME ON JUNE 12. IF THAT WAS TRUE, WHY DID THEY PUT THE ORIGINAL BAG BACK ON THE CAR. I UNDERSTAND MISTAKES HAPPEN AS BMW CHANGED TO THE DUAL SYSTEM SOMETIME IN 1999 BUT I FEEL THESE GUYS WERE LYING TO ME TRYING TO COVER UP THEIR MISTAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330954June 26, 2020
ENGINE, POWER TRAIN
I WAS CRUISING ON THE HIGHWAY WHEN MY IDRIVE DISPLAYED 'LOW OIL PRESSURE WARNING' AND 'DRIVETRAIN MALFUNCTION,' THE ENGINE WEIRD NOISES BEFORE IT SHUTDOWN AND WENT INTO NEUTRAL WHILE I WAS STILL AROUND TRAFFIC. I BARELY MADE IT A SAFE PLACE TO STOP AS I HAD TO COAST UP A HILL AND THEN TURN WITH WHATEVER MOMENTUM I HAD. THE STEERING WHEEL AND BRAKES WERE EXTREMELY HARD TO MOVE. I GOT MY CAR TOWED AND HAD A DIAGNOSTIC TEST FOR CODES SHOWN IN THE ATTACHED SCREENSHOT. HAD A CERTIFIED MECHANIC TAKE A LOOK AND WAS TOLD BY SEVERAL OTHER MECHANICS AS WELL THAT OIL STARVATION DESTROYED THE ENGINE AS A RESULT OF OIL PUMP FAILURE. NO SIGN OR PREMATURE WEAR WITH A VERY GENEROUS 5,000 MILE OIL & FILTER CHANGE INTERVAL AND BEEN IN THE HANDS OF BMW DEALERSHIPS FOR ALL IT'S LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330817June 25, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V852000 (AIR BAG) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT REACHED OUT TO TULLEY BMW OF NASHUA (147 DANIEL WEBSTER HWY, NASHUA, NH 03060; 603-888-5050) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330058June 22, 2020
AIR BAGS
I RECEIVED A NOTICE THAT THE DRIVER'S AIR BAG INFLATOR WAS RECALLED IN JANUARY 2020. NO REMEDY IS AVAILABLE. I HAVE BEEN WAITING AND CALLING BMW AND BMW DEALERSHIPS FOR 6 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330233June 22, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
BMW OF NORTH AMERICA, LLC (BMW) IS RECALLING CERTAIN 2009 328I AND 328XI, 2009-2011 335D, 2008-2012 M3 COUPE AND M3 CONVERTIBLE, AND 2008-2011 M3 SEDAN VEHICLES. THE CONNECTION OF THE POSITIVE BATTERY CABLE AT THE FUSE BOX TERMINAL MAY DEGRADE, RESULTING IN AN INTERMITTENT LOSS OF ELECTRICAL POWER. CONSEQUENCE: A LOSS OF ELECTRICAL POWER CAN CAUSE THE VEHICLE TO STALL, INCREASING THE RISK OF A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329467June 17, 2020
ENGINE, FUEL/PROPULSION SYSTEM
I BOUGHT THE 2013 BMW 328XI BRAND NEW IN 2012. LAST YEAR, I SPENT $2,000 REPLACING THE HIGH PRESSURE FUEL PUMP AFTER MY CAR STALLED IN THE MIDDLE OF DRIVING. WHEN I WAS GOING IN FOR A ROUTINE INSPECTION, MY MECHANIC INFORMED ME THAT THE TIMING CHAIN NEEDS TO BE REPLACED AND THE COST IS VERY EXPENSIVE. UPON FURTHER RESEARCH, I FOUND OUT THAT THIS IS A PREVALENT ISSUE WITH BMW OWNERS, ESPECIALLY WITH THE N20/N26 ENGINE. I EVEN FOUND OUT THAT THERE IS A PENDING CLASS ACTION LAWSUIT CLAIMING THAT THE TIMING CHAIN BMW USED WAS KNOWINGLY DEFECTIVE! AS OF NOW, MY CAR IS WORTH ABOUT $10,000 AND THE COST TO FIX THIS ISSUE IS ALMOST HALF THE VALUE OF THE CAR. I HAVE NOT GOTTEN THE TIMING CHAIN REPAIRED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329481June 17, 2020
AIR BAGS, SEAT BELTS, SEATS
SENSOR WARNING STATES PASSENGER AIRBAG AND PASSENGER SEATBELT IS NOT ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326944June 2, 2020
SEATS
THE BACK SEAT MELTED FOR NO KNOWN REASON. IT STARTED IN THE BACKSEAT ARM REST, AND I HAD TO PAY TO GET IT FIXED, YOU CAN SEE THAT THE LEATHER IS A DIFFERENT COLOR, THEN IT MOVED ONTO THE SEAT. NO ONE EVER SITS BACK THERE, I WENT TO BRAMAN BMW AND THEY SAID IT HAD TO DO WITH THE ELEMENTS, I DIDN'T KNOW THAT YOU HAD TO KEEP IT IN A GARAGE, THAT IS SOMETHING THAT SHOULD OF BEEN TOLD AHEAD OF TIME. I DON'T HAVE A GARAGE SO IT'S IMPOSSIBLE, THERE SHOULD BE A RECALL. OTHER MANUFACTURERS LIKE LEXUS HAS HAD RECALLS ON SIMILAR ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326414May 28, 2020
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
VEHICLE NEEDS AN AIRBAG REPLACEMENT, AND TWO ELECTRICAL COMPONENTS FIXED. ONE OF THOSE ELECTRICAL COMPONENTS MAY LEAD TO THE CAR OVERHEATING WHICH IS EXTREMELY DANGEROUS AND A FIRE HAZARD. *DT I HAVE CALLED THE BMW ROSEVILLE, CA DEALERSHIP MULTIPLE TIMES AND THEY DO NOT ANSWER. I AM CONCERNED BECAUSE I COMMUTE FOR WORK AND I ALSO DRIVE AROUND MY PREGNANT WIFE AND MY 5 YEAR OLD DAUGHTER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325571May 22, 2020
AIR BAGS
I FEEL LIKE THE AIRBAGS EXPLODED ON MY FACE AND HIT MY HEAD. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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