BMW 328i Complaints

2,583 consumer complaints on file.

#11446705January 8, 2022
ENGINE, UNKNOWN OR OTHER
The vehicle keeps stalling on the highways and on the streets. We have taken the car in and have towed the car in to the bmw dealership costing us hundreds of dollars on what they think the problem is and it does not fix the issue. They perform a diagnosis and can’t find an issue but the car keeps stalling. The car first starting stalling last year around February.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445896January 2, 2022
ENGINE
While I was driving approximately 35 mph the vehicle shut off. Then a check engine light came on. When a code reader was placed on the vehicle a code p0335 for the crankshaft position sensor. Thankfully I was able to coast the car safely to the shoulder of the roadway. Had I been on an interstate highway who knows what the outcome would have been.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444443December 20, 2021
ELECTRICAL SYSTEM
The positive battery terminal connection on the thickest cable in the trunk of the car (this wire leads from the battery in the trunk to the fuse box behind the glove box of the car) was loose due to either natural loosening over time (i.e. loss of torque on the fastener) or improperly applied torque by various BMW service shops (battery was changed by independent BMW service shop in 2018 and checked by BMW dealership in 2019 to be in good health). The loose connection at the battery terminal on this wire caused the car to suddenly turn off while driving on the road. Once turned off, there was zero electrical response from the car (e.g. engine turned off, no headlights, no hazard lights, no power steering, no capability to restart the car, airbags likely would not deploy if car crashed, etc.). The car could only be controlled by coasting on its remaining inertia, slowed down using residual braking power (which disappears after applying the breaks 2-5 times due to loss of hydraulic pressure), and forcefully steering the car (since there’s no power steering). This is an INCREDIBLY DANGEROUS situation that could cause loss of life due to complete loss of control of car. Both the battery and alternator were in good health. Only the battery terminal connection was loose, leading to a single point failure of the ENTIRE electrical system of the car and the car itself. There is NO redundancy in the electrical system; even if the alternator is running fine, the loose battery connection will kill the car. Furthermore, once car is stopped and safely secured, it is EXTREMELY DIFFICULT to open the trunk to access the battery as there is no way to access the trunk manually via key. I had to apply a 12V source to the large red wire at the fuse box to power on the car, enabling me to open the trunk. This requires removing cupholders, glove box, various trim panels, etc. to access the fuse box. Absolutely terrible design.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443048December 8, 2021
ENGINE
Timing Chain Guide failure after 75k miles resulting in catastrophic engine damage. I was in heavy traffic at 60 mph when the engine began to knock loudly, just as quick the drivetrain malfunction warning came on along with the oil pressure warning light. Immediately lost power & the vehicle went into “Limp Mode” and within a 3 seconds it completely shut down causing a plethora of problems that made it a nightmare to get off of this busy highway. Vehicles were narrowly missing me & blowing their horns while I was trying to coast off of the side of the roadway. All this happened in about 20 to 25 seconds.The car has been in the garage for 6 months & a confirmation was made on the timing chain guide failure. The inlet screen to the oil pump has pieces of the broken guides stuck in it which restricted the oil flow to the entire engine. Both front & rear crankshaft bearings were seized up & spun inside the engine block. Upon inspection of the top end of the engine, indicators suggesting extreme heat resulting in damage to both camshafts, connecting rods, rocker spring retainers, rocker arms, valves, & piston rings. The VIN number of the vehicle is amongst the ones included in the Class Action Lawsuit against BMW regarding the malfunction of the timing chain guides. I still haven’t heard back from BMW’s representatives to date. My vehicle needs fixed whether it’s beyond the mileage of the extended warranty or not!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442952December 7, 2021
ENGINE
Engine Compartment Suddenly Caught Fire and Came into the Vehicle Cabin of my 2011 328i E90 BMW on 12/04/2021 at 10:04 AM PST in the city of Garden Grove, CA. Emergency first responder Captian Rick King of the Garden Grove Fire Department conducted an initial investigation of the cause of the fire due to a defective fuel pump. BMW North America LLC should be held accountable for this accident as it could have cause serious injury or death.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11442923December 6, 2021
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
The contact owns a 2007 BMW 328i. The contact stated while driving at various speeds, the air bag sensor warning light illuminated, whether a passenger was seated in the seat or not. The contact stated that the air bag warning light remained illuminated even without a passenger seated in the seat. The contact was unable to reach the local dealer. The contact referenced NHTSA Campaign Number: 13V564000 (Air Bags) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 188,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442474December 2, 2021
ENGINE
Vehicle stalled with no power while driving highway speed. Engine is locked up and needs to be replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442275December 1, 2021
ENGINE
On 23 Nov at approx 8:30 pm I was on I35N heading home in my 2012 BMW 328i. Out of nowhere I get a low oil pressure light, followed immediately by the Drivetrain malfunction light. I pulled over to the side of the road immediately for safety. I stopped the engine and sat for a couple of minutes to see if the error may have cleared, which it did not. I attempted to restart the engine and it would not start again. I had the vehicle towed to BMW. Upon speaking to BMW today, I was told that the cause of failure was a timing chain malfunction/break which renders the engine inoperative. The cost of a replacement is approx 15k-17k I was told. At no time did I get any indication or warning that something was wrong with the car. The car had been running fine until this incident, now I'm without a car and have to make a tough decision because of it. I've owned this car since it was brand new and never had an issue with it until now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441775November 26, 2021
ENGINE
Car is smoking when starting upon looking up this is a common issue with my 2016 bmw 328i m sport. From what I have been reading bmw knows of the issue and made a change to the part but are making customers come out of pocket to buy the updated part and pay for the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441051November 19, 2021
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
The contact owns a 2008 BMW 328i. The contact received notification of NHTSA Campaign Number: 13V044000 (Electrical System) 17V676000 (Electrical System) and 17V683000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted bit did not inform the contact on the status of the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts Distribution Disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440923November 18, 2021
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The contact owns a 2008 BMW 328I. The contact stated that upon starting the vehicle, the radiator would overheat as the temperature gauge would indicate that the engine was hot. The contact had taken the vehicle to a dealer where it was discovered that plastic parts inside the reservoir including the head gasket had melted and entered the radiator, which caused the failure. The contact also stated that while driving at 35 MPH, a greyish smoke began to emit from both the undercarriage and the engine of the vehicle. The contact pulled over and exited the vehicle with his children as he witnessed flames emitting from underneath the vehicle. A motorist behind him was able to pour a jug of water onto the fire which extinguished the flames. Due to the failure, the contact had the vehicle towed to his home. The manufacturer had been notified of the failure and informed him that the vehicle would not be covered under warranty. The contact had made minor repairs to the vehicle but the vehicle had yet to be repaired. The failure mileage was approximately 127,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11440315November 13, 2021
UNKNOWN OR OTHER
Passenger side door lock stopped working at the mileage of 71,269. The door lock tab is in down position while door is unlocked. One can open the door while the car is unlocked. Security alarm does not get kicked in. I originally reported the problem of locks sticking when lock/unlock the car at the mileage of 45775 (under warranty). Dealer said that although they are sticking but still work. They are now charging $839 to have one replaced. My online research shows that this problem is very prevalent. It becomes a safety issue when one can break in the car without setting off alarm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440066November 10, 2021
ENGINE
The contact owns a 2008 BMW 328i. The contact stated that he had parked and turned off the vehicle, but about 20 minutes later he saw smoke coming from underneath the hood of the vehicle. The contact stated that as he opened the hood of the vehicle he saw flames of fire and was able to extinguish the fire with a fire extinguisher. The contact stated that he removed the battery from the vehicle. There were no injuries sustained. A police report was not filed. The vehicle was towed to the contact's residence. The dealer was notified of the failure and advised the contact to tow the vehicle to their location for diagnosis. The vehicle was towed to the dealer, however, the dealer informed the contact that they could not diagnose the vehicle as the vehicle had caught fire. The dealer referred the contact to NHTSA. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 129,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11439363November 4, 2021
UNKNOWN OR OTHER
- As I was driving down the road, my sunroof exploded. There was a large popping sound like the release of pressurized air, and glass began falling down. I had the visor closed so it was able to catch most of it. When I was able to pull over, There was a large hole, nearly the size of the sunroof. The surrounding glass that remained was shattered. - My safety was in danger from the falling glass, and the distraction while driving down an interstate. - I cannot find any delaer or recall that can help me, although it seems to be a common problem. - It has been inspected by my insurace company. - There were no warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438089October 25, 2021
ELECTRICAL SYSTEM, ENGINE
The 4 vanos bolts that secure the housing for the variable camshaft timing adjustment (VANOS) unit broke and fell into my oil pan. This has caused oil to leak onto and break the eccentric shaft sensor. This has caused my vehicles engine to loose power. Had this occurred at a faster speed, it could have harmed myself and others on the road. My engines light came on just a few miles before my cars engine had weakened power. I pulled off the road to safety. I had my bmw towed and it is currently at the dealership with an estimated quote of $4963.91 to fix. I’ve had my bmw for less than two years. It’s had one previous owner and no accidents. It only has 64,984 miles. According to the U.S Department of Transportation Federal Highway Administration, the average highway miles driven per year in 2019 were 14,263. If this is accurate, my vehicle would have roughly 142,000 miles for a 10 year old bmw. My car has less than half of this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437042October 17, 2021
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
i was told by couple shops the my timing chain as a problem. Car will not start.....stalled out on a major intersection while my son was driving.... the car just stop working had to get it towed back to the house another expense...the car has been parked for four months and still paying the car note ..I see a drivetrains malfunction on the display... Please help me and keep my son safe.. BMW the ultimate driving machine plz make the safest driving machine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436076October 8, 2021
ENGINE
The contact owns a 2013 BMW 328I. The contact stated that while his daughter was driving approximately 35 MPH, the vehicle stalled with the check oil warning light illuminated. The low oil pressure and drive train message were displayed. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435915October 7, 2021
ELECTRICAL SYSTEM
with no warning my car just shut down as I was driving thank god I was able to pull over and park after not knowing what the problem was I inspected the battery and saw the positive cable was damaged how I don't know but it needs to be replaced I have had the car for 2 years and never had a problem it is available for inspection
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435573October 5, 2021
EXTERIOR LIGHTING
Recently had to replace a failed bulb in my 2008 BMW 328i, during the replacement i noticed crumbling insulation within the plastic headlight compartment - basically all i had to do was touch the headlight wires lightly and insulation would crumble and flake off - this insulation is badly degraded, probably made out of improper materials and could potentially pose a hazard if the wires inside were to short out due to lack of insulation. I was able to carefully slip some insulative sleeves around the failed insulation wire to effect a temporary fix (which i don't really trust) BMW should recall and replace this dangerous wiring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435318October 4, 2021
AIR BAGS, SEATS
My vehicle's Passenger Restraint system has failed affecting the Airbag's deployment, seat belt tensioners, and other safety components. The car currently has warnings on the dashboard in the form of lights and as warning messages in the infotainment system. Lights/warnings appeared randomly while driving qith no prior symptoms. This fault puts the safety of any passengers in my vehicle in jeopardy in the event of a collision. Car is available for inspection at anytime to confirm faults.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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