BMW 328i Complaints

2,583 consumer complaints on file.

#11476883August 1, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that underneath the steering wheel there was an excessive amount of heat as if the vehicle was overheating. The approximate failure mileage was 70,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476767July 31, 2022
ENGINE, ELECTRICAL SYSTEM
Unknown my car has been smoking g very bad lately idk if it is cause but this but this recall has never been fixed on my car would like to get looked at
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476458July 29, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2007 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine And Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 65 mph when the contact noticed smoke coming from vents and underneath the hood of the vehicle. The contact had to pull over where the warning for the vehicle overheating had begun to sound off. The smoke dissipated once the vehicle was turned off. The contact had the vehicle towed to their home. There were no injuries and no medical attention was needed. The approximate failure mileage was 88,000. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476558July 29, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, smoke was present coming from underneath the hood with a whining sound coming from the engine compartment. Additionally, there was a burning plastic odor coming from the vehicle. The failure mileage was 76,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476276July 28, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
Car doesn’t hold a battery Wants to start 2% of the time Engine shook the pulley off so have troubles steering It’s under recall for a few things I would love a new car from bmw because this one is a nightmare the bmw tech advised me not to drive it so have been carless all year pretty much
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476427July 28, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2009 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced an unstated failure and the vehicle was no longer being driven. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475040July 20, 2022
SEAT BELTS, SEATS
I have the seatbelt and airbag light illuminated on my car for the passenger. I have researched this issue and it seems to be a common problem on BMWs. It was part of a recall for the 2006 model but nothing past that year. Apparently, it is the sensor that is in the passenger seat that has broken. So the airbag can't sense whether or not a person is occupying that seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474579July 18, 2022
FUEL/PROPULSION SYSTEM, ENGINE
Upon starting my vehicle there is a strong smell of gasoline in the cabin. The car was making a noise that has been diagnosed by a mechanic as engine failure and this vehicle is only 10 years old. This car is my only means of transportation. I need someone to help figure out what to do with it. These cars are too costly to consumers to be just be dead in a year span. There is no possible way the manufacture is unaware of these issues. My car has had a burning smell that could never be located by the dealer. Though it all there are still zero safety lights to point me in any direction.. how can it be possible that something seeming so unstable have no warning lights to give indication that something is wrong with it . I’m just tired of all these entities being able to deliberately falsify information to entice me to purchase a vehicle knowing it has failures and safety issues. I don’t have another car. I want to use the one l already paid for. I need someone who cares to help me. I shouldn’t be fearful for my life driving a vehicle on the road. If someone can please look into what can be done by the manufacturer, I would appreciate it. The dealer deems this vehicle inoperable.. where do I go from here???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472894July 8, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2009 BMW 328I. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal without warning. The contact then received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer had been notified about the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 140,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472896July 8, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2012 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer had been notified about the issue and confirmed that parts were not yet available. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal without warning. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 146,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472472July 6, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472615July 6, 2022
ELECTRICAL SYSTEM, ENGINE
Vehicle started smelling like smoke and making loud screeching noise in February. Took car to BMW certified shop to be fixed, put out thousands of dollars to have valve replaced, check engine light will still not turn off. In April I received a letter from BMW about the a recall on the PVC Valve. It is now July and they just diagnosed a remedy. Called around to every local dealership, they cannot fix it due to lack of parts. It has been over 5 months without having a car. BMW North America is giving me the run around and dealerships keep referring me to call BMW North America. Also have told me that they might not refund me for this since the problem wasn’t fixed even though BMW is at fault.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472307July 5, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472126July 2, 2022
ENGINE
Received letter in March 2022 about an "Important Safety Recall" for Recall Campaign No. 22V-119: PCV Valve Heater. Letter stated that "Remedy is Unavailable" and "is currently being developed". Manufacturer has not followed up to remedy this safety recall for your vehicle in a timely manner, and per the instructions in the letter, I am filing a complaint with NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471557June 29, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated there was an abnormal burning odor coming from the engine. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471158June 27, 2022
ENGINE
Not a particular incident, but this recall has been active for a little more then two months. While also my car has been affected since Fall of 2021. Not once have BMW even reached out or provide any type of consultation of maybe having a rental car for the time being, or simply buy back the car or something along those sorts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471067June 26, 2022
ENGINE, ELECTRICAL SYSTEM
1.) What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: My motor/engine gave out on me. No the vehicle is not available due to the fact that it was towed and too expensive for me to take out of the impound. My vehicle was then taken from me since I couldn’t pay to have it taken out ! 2.) How was your safety or the safety of others put at risk? ANSWER: I was put at risk by being broken down on the side of the turnpike/highway in my state for over an hour without a cell phone to call for help. I had no choice but to accept a ride from a stranger, putting my life at jeopardy for a second time 3.) Has the problem been reproduced or confirmed by a dealer or independent service center? ANSWER: Im not familiar with the details of this question. But yes the dealer was made aware 4.) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? ANSWER: The car was brought to a bmw dealership where nothing was done to resolve the problem Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? ANSWER: YES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470792June 24, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Have been made aware recently a recall has been required on my vehicle although no remedy is available yet. PCV Crankcase Valve is defective which can cause several issues with vehicle...after learning this my car was having issues cranking and not starting, thinking it was the battery I had it replaced and still to no avail..replaced fuel pump thinking it may be a fuel issue and now no power..battery chargers get extremely hot when trying to charge car...B+ Battery Cable has been recalled in the past although I did not own this vehicle when BMW was mad aware in 2011, and my vehicle is a 2010! So many recalls, defective components with fuel related issues and electrical problems that can leave owners stranded. I have been lucky my car is at my home, although I now have to rely on others for transportation now....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470614June 23, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 BMW 328i. The contact stated that while the daughter was driving approximately 60 mph the vehicle suddenly began to lose automotive power and stalled. During the incident, the warning message "battery discharge and start engine had displayed. After replacing the battery the engine eventually was restarted but the next day the failure reoccurred. The vehicle was then towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The cause of the engine failure was not explained. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470304June 21, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2008 BMW 328I. The contact received a notification for NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, an abnormal plastic burning odor was coming from the vehicle. The contact stated that there was white colored smoke coming from the engine while starting the vehicle. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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