BMW 328i Complaints

2,583 consumer complaints on file.

#11562709December 30, 2023
SEATS, AIR BAGS
The the OC3 MAT on the passanger car just showed up faulty which causes the air bag light to also come on. I have seen a lot of others posting they are having the same issue. Can you help me find out if this has already been recalled but not replaced on my car or if it hasn't even been recalled yet this is a safety issue. Because the airbags will not function if the oc3 mat is not functioning properly. There wasn't anyone in the seat and the car had not been in an accident when the lights for the seat and airbags came on I took it in for a diagnostic and they said it was the passenger OC3 mat . I have read some of the same modle had already had recalls just trying to find out if this was one that should have been because the rep at the dealer ship said this was the first one he's ever seen go bad on any car since he's been there. The big problem I'm having is the warranty I bought with the car won't cover this repair either and I'm a disabled veteran so I can't afford it at this moment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562537December 29, 2023
ENGINE
The turbo valve outside of the turbo leaks back into the engine and creates a cloud of smoke at start up.They created a new one way valve to come out of turbo but it's not in the recall list. It's very expensive to fix you have to take the whole car apart. It's dangerous at startup I had a huge cloud of smoke and can cause an accident from cars not being able to see from all the smoke in the parking garage. My number is [XXX] [XXX] Email- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562554December 29, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his mother was driving at an undisclosed speed, the vehicle lost motive power and independently shut off. The contact stated that his mother was unable to restart the vehicle. The vehicle was towed to the residence. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,644.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562577December 29, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled and lost motive power. The contact stated that the vehicle failed to restart. The vehicle was towed to the residence. The contact stated that the failure had occurred once previously, and the vehicle was able to be restarted. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561823December 26, 2023
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that a bolt had fractured in the engine. The vehicle was towed to an independent mechanic, who replaced the engine. While at the local dealer, the inspector noticed that the mechanic had fractured another bolt. The manufacturer was not notified about the failure. The contact stated that the failure was related to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The failure mileage was approximately 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561965December 26, 2023
SERVICE BRAKES, ENGINE
On BMW there is a consistent problem with the oil filter housing gasket leaking oil which runs down and gets on the V-belt causing slipping that affects power steering. It is common problem for the emergency brake plastic clip to brake and cause the emergency brake cable that runs above the drive shaft to scrape the driveshaft, causing the cable to wear out and cause premature failure of the emergency brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561661December 23, 2023
ELECTRICAL SYSTEM, ENGINE
we have taken the car to the dealership for the recall and was told they do not have the parts and also wouldn't know how to fix it. every time the car turns on, you can smell the melting of the plastic. it smells bad and am worried every time im driving about a fire. before the recall came out, we had asked about the unknown smell of something burning and was told it was "normal"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561365December 21, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 65 MPH, the vehicle lost motive power and stalled. The contact pulled over off the highway; however, the vehicle failed to restart. The contact stated that the check engine warning light was illuminated. The contact had the vehicle towed back to the residence where he was able to restart the vehicle. The contact stated that the failure occurred two more times. After the most recent failure, the vehicle was unable to be restarted. The vehicle had not been taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was approximately 200,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561395December 21, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated. The contact stated that the vehicle stalled, and he lost motive power. The contact stated that the power steering and power brakes were not functioning. The contact to pulled off the highway and attempted to restart the vehicle; however, there was only a clicking sound coming from the vehicle. The vehicle was towed to an independent mechanic who determined that the engine had seized and needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The contact had recently received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) and thought that the failure might be related to the recall. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561085December 20, 2023
POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact stated while driving 65 MPH, the vehicle stalled without warning. The contact's husband coasted the vehicle off to the shoulder of the highway. The contact's husband attempted to shift the vehicle into different gears; however, the vehicle remained in neutral(N). Due to the failure, the vehicle was towed to a dealer and diagnosed with transmission failure. The vehicle was then towed to an independent mechanic for a second opinion and received the same diagnosis. The contact paid out of pocket for the transmission repair however, the failure persisted. The manufacturer was notified of the failure. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); but the parts for the recall repair were unavailable. The vehicle was not repaired. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561108December 20, 2023
ENGINE
Due to engine problems, caused by the recall, car cannot be driven. Been parked at a BMW dealership for over a month with no remedy insight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559328December 9, 2023
ENGINE
I have an open recall (10/20/23) and called both the BMW Recall Hotline and my local BMW dealer for more information. (East Bay BMW, Pleasanton, CA) The Dealer would not provide the Recall information and the Hotline provided some of this information. Neither could provide me with a timeline for BMW setting a Remedy. Unfortunately my BMW is experiencing some of the symptoms. When can I reasonably expect a Remedy decision? I appreciate your help BTW- I have set up a claim with BMW. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559067December 8, 2023
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
Engine is making weird noise and a mechanic told me it’s related to this recall that still has “no remedy” when it should’ve been a recall YEARS ago when the cars first came out and this issue became more apparent. I do not want to keep driving the car I paid hard earned money for just for a manufacturer defect to destroy it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558467December 5, 2023
ENGINE
I been searching for this problem for a while and found that the problem is related to Vanos bolts, my car was not included into the BMW recall and is suffering for loose of broken Vanos Adjusters Bolts, Codes I am getting are 2A7A and 2A87 and the car goes into emergency mode. 2A7A - DME - Variable Camshaft Timing Control, Exhaust ,Cold Start 2A87 - DME - Exhaust Vanos, Mechanism There is something you can do about it? Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Thanks Yuberth Mendoza
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558277December 4, 2023
ENGINE
I own a 2011 bmw 328 xi my vamous bolts snapped off and there a recall on it.i being charge 1800 dollar from my understanding it's supposed to be free at charge for safety recalls.my vin number is [XXX] would like to receive a copy of my recall letter thru mail and thru email.my email is [XXX] address is [XXX] . My name is [XXX] u. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558034December 2, 2023
ENGINE, UNKNOWN OR OTHER
2011 bmw 328i vano bolts fail.my car stall in the middle of me driving .vechile doesn't want to start.starter just making a whine noise.before stalling I can here rattle in the engine like loose bolts jumping around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557039November 27, 2023
ENGINE
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his girlfriend was driving 45 MPH, the contact heard a whistling sound coming from the engine compartment with an engine misfire. The contact's girlfriend drove the vehicle to a nearby parking lot and turned the vehicle off. The vehicle was then driven to the residence. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,794.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557086November 27, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STRUCTURE:BODY
While driving at city speed limit the headlights started flicking on-off very difficult to see in the dark. I pulled over to the side of the road for safety but now realized the turn signals not working and also the hazard lights are not working either. I was in a very dangerous situation sitting on the side of the road without any warning light on. Not only for mine safety but also dangerous for other drivers passing by without seen my car in the dark. Its due to well known BMW FOOTWELL MODULE that has high failure incidents rate but BMW refused not to do a recall. Since this a safety issue NHTSA should request BMW to do a recall instead of just extended the warranty to 10/150K miles which my car is not qualify for. I've contacted BMW customer care but they refused to offer any assistance. I feel that BMW has deserted their customer and leaving a high cost burden on their customers although failure/flaw was directly from BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557119November 27, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact stated that while driving at an undisclosed speed, the vehicle displayed the message "Do Not Drive" with the low engine oil warning light illuminated and the contact pulled over to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact became aware that the engine was extremely low on engine oil. The contact added half a quart of engine oil to the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) for which the VIN was included; however, parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555487November 16, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328I. The contact stated while driving at an undisclosed speed, the contact heard an abnormal rattling sound coming from the engine compartment. The contact pulled over to the shoulder of the roadway. The vehicle was towed to the dealer where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that because of the price that was quoted by the dealer for the repair, the vehicle was towed to an independent mechanic. The contact was informed that the vehicle VIN was included in NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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