BMW 328i Complaints

2,583 consumer complaints on file.

#11616711September 26, 2024
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616321September 25, 2024
ENGINE
There is a safety recall on my engine and it’s been out for 6 months and still no remedy and it’s causing problems with my car and safety .I would like bmw to pay for a loaner you’ll they fix the problem .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616031September 23, 2024
ENGINE
When starting a cold engine, a large toxic “plume of blue smoke” can be seen emitting from the exhaust tailpipe for approximately 10-30 seconds. I have been complaining about this to the BMW dealer in Boise Idaho since 2019. This issue is describe in SI B11 11 16 Warranties "N20 ENGINE OIL FEED LINE TO THE TURBOCHARGER: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES" - [XXX] My car is a 2013 Year BMW, F25 (X3 xDrive28i) (N20 Engine) Model, but BMW has excluded my VIN number from this warranty. I have the problem and my BMW meets the descriptions but the VIN number is excluded. As this model is identify as being problematic, the VIN numbers of all 2013 models should be included, not limited. Please help. Best, BMW 2013 328 ix owner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616088September 23, 2024
ENGINE
REDUCED ENGINE AND AIR CONDITIONING On hot days or long drives, the AC stops blowing air. I took to dealership and they said it had error FC 801228 and recommended 850W electric fan and program "as first step" at a cost of $2,505.85. I noticed on many online BMW sites, that many other people had this same issue on hot days, long drives and sometimes stop and go traffic. This happened twice prior to 2024, once in June 2024 (air temperature was 100 degrees, driving 65 MPH) and September 24 (air temperature was 72 degrees, driving 65 MPH). All drives were longer than 2 hours. Saw in the news today that BMW is issuing a new recall for the Engine Coolant Pump and connector. Seems as though these issues may be related? Per BMW SI B12 25 13 Engine Electrical Systems publication dated February 2014, this was a known issue in 3 series sedans and 4 series coupes produced from 07/2012 to 12/2013 and the recommended correction was installing the fan housing with 850W electric fan. It notes "The improved parts were introduced into production at the end of November 2013..." BMW SI B12 29 14 dated October 2014 seems to relate to the same issue for production dates 11/2013-06/2014 and recommends replacing fan housing with "improved parts". As an owner of a 2013 3 series sedan, this seems unconscionable that BMW, after becoming aware of this issue so soon after manufacture/sale, wouldn't correct the known issue in their vehicles. I contact BMW Customer Relations about this issue after it happened the first time, they couldn't find the document above in their system and offered no resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615074September 17, 2024
ENGINE, FUEL/PROPULSION SYSTEM
I purchased the vehicle with no issues upon driving the vehicle for about 3 months i started having issues with the vehicle overheating and low coolant warning messages one day i was driving home and the engine suddenly started smoking i turned the vehicle off and opened the hood the vehicle had not started ever since. i realized the vehicle has a recall for the engine coolant pump doing further research made me realize a faulty engine coolant pump can cause engine failure by overheating the engine, which can lead to serious damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614589September 14, 2024
ENGINE
While driving the vehicle it completely stopped and lost all power. No warning was given. We took it to dealership and was told timing chain failed causing engine damage. We were told this is a common problem and I only had vehicle for a little over a year. I am stuck with 5 years left on a vehicle I can’t drive or pay the repair cost of $14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613841September 10, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2012 BMW 328I. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the VANOS assembly bolts had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613538September 9, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613049September 6, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2008 BMW 328I. The contact stated while the vehicle was parked, the contact stated that the manual door locks became inoperable. The contact had to climb out of the driver's side window to exit the vehicle. The contact was able to enter the vehicle by using the key fob. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612817September 5, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2013 BMW 328I. The contact stated that the message "Top Off Coolant" was displayed several times while there was sufficient coolant in the coolant reservoir. Additionally, the contact stated while driving 60 MPH, the vehicle stalled in the middle of the roadway. An unknown message was displayed. The contact was able to restart the vehicle and pulled to the side of the road. The vehicle was towed to the residence. The contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612609September 4, 2024
AIR BAGS
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V513000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612197September 3, 2024
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
UNKNOWN: Vehicle collided with another vehicle on highway and control system and functions stopped. Airbag on Driver’s Side malfunctioned burning driver with liquid and metal.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11612362September 3, 2024
AIR BAGS
passenger restraint malfunction warning light has been on. It is a common problem with many BMW's and they did not issue a recall prior to 2009 models. The repair is quite costly and it seems to be a computer error that is not actually an issue at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612022September 1, 2024
ENGINE, UNKNOWN OR OTHER
Without warning and no OBD2 codes thrown, my car and many others in the E90 (2007-2012) 3-series (N52 engine) will stall, lose power, and/or burn excessive oil when the integral PCV - valve cover starts to clog. Many owners on the BMW boards online have reported similar problems. The E90 3-series BMWs have an integral, internal positive crankcase ventilation system as part of the engine's plastic valvetrain (engine cover or valve cover) cover. Inside the valve cover is a series of cyclones that separate the oil from the valvetrain gasses and route the gasses to the PCV system. Repair is > $4000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611381August 28, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611185August 27, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610358August 23, 2024
VEHICLE SPEED CONTROL, AIR BAGS, POWER TRAIN
My car lost power. It would come and go. Now it's gone. The codes that come up pertain to the wheel speed sensor and timing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610062August 21, 2024
AIR BAGS
I along with many others are getting a passenger restraint sensor error which prevents the airbag from deploying. This is very dangerous and the repair cost is $2000. This sensor determines if there is an occupant sitting in the front passenger seat and if they meet the weight limit for the airbag to deploy. When it malfunctions, the airbag will not deploy even though a passenger may be seated there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609697August 20, 2024
POWER TRAIN
The contact owns a 2012 BMW 328I. The contact stated while driving at an undisclosed speed, the vehicle shuddered and stalled. The contact stated that the vehicle vibrated, and the brakes were independently activated. Additionally, the contact stated that the “Service Required” warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that recently the transfer case was replaced by an independent mechanic. The manufacturer was made aware of the failure. The failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608691August 15, 2024
AIR BAGS
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V513000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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