BMW 328i Complaints (2007)
399 consumer complaints on file.
- #10851290March 23, 2016STEERING
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING 15 MPH, THE STEERING WHEEL LOCKED UP AND THE VEHICLE STALLED. VARIOUS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 107,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10851301March 23, 2016ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE PARKED, THE VEHICLE WAS NOT ABLE TO START AND THE KEY FOB REMAINED IN THE IGNITION. THE CONTACT MENTIONED SHIFTING A RED B.PLUS CABLE IN ORDER TO START THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 143,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10850010March 16, 2016AIR BAGS
TL* THE CONTACT OWNED A 2007 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, SHE CRASHED INTO THE REAR OF ANOTHER VEHICLE THAT HAD THEIR EXTERIOR LIGHTING NOT FUNCTIONING. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED A HEAD, ELBOW, SHOULDER, ANKLE, AND BACK INJURIES. MEDICAL ATTENTION WAS REQUIRED FOR THE INJURIES SUSTAINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10839530March 2, 2016VEHICLE SPEED CONTROL, AIR BAGS
TL* THE CONTACT OWNED A 2007 BMW 328I. AFTER EXITING THE HIGHWAY TO MAKE A RIGHT TURN, THERE WAS A DELAY WITH THE ENGINE. THE ACCELERATOR PEDAL WAS SLOW TO RESPOND AND THE VEHICLE SUDDENLY INDEPENDENTLY SURGED FORWARD AT A HIGH RATE OF SPEED AND CRASHED INTO A POLE. THE VEHICLE VEERED TO THE RIGHT AS THE FAILURE PROGRESSED. THE CONTACT NOTICED THAT THE VEHICLE WAS STILL RUNNING AT 22 MPH. THE CONTACT HAD TO TURN THE VEHICLE OFF, REMOVE THE KEY, AND EXIT THE VEHICLE DUE TO THE FAILURE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED PAIN TO THE RIGHT SHOULDER AND TWO REAR PASSENGERS SUSTAINED MINOR WHIPLASH. EVERYONE REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A REPAIR SHOP BY THE INSURANCE COMPANY WHO WAS NOT ABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 3
- Deaths:
- 0
- #10837878February 23, 2016AIR BAGS
PASSENGER RESTRAINT SYSTEM MALFUNCTION. PASSENGER AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT DUE TO FAULTY SEAT MAT SENSOR. THIS COULD RESULT IN FATALITY TO AN ADULT PASSENGER. NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 13V564000 BECAUSE IT DOES NOT INCLUDED SAME MODEL/YEAR VEHICLES WITH SPORT SEATS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10822709January 27, 2016SERVICE BRAKES, ENGINE, SEAT BELTS
LEFT WORK AT 4:30PM ON 01/06/2016, AS WE TURNED OUT OF PARKING LOT MY 2007 BMW 328I JUST DIED IN MID TRAFFIC. THIS OCCURENCE HAPPENED TWICE BEFORE BUT STALLED MULTIPLE TIME ON WAY BACK HOME. ON THE 6TH OF JAN, THE CAR BEGAN TO OVERHEAT AND BURNING OF BATTERY SMELL. CAR WAS TOWED AS ID CODES WERE CHECKED AND ALL SIGNS HAVE POINTED TO SYSTEM FAILURE. UPON FURTHER REVIEW, 6 OPEN RECALLS WAS RESEARCHED USING MULTIPLE VIN REPORT SITES PAID AND FREE INCLUDING BMWUSA.COM/SAFETY RECALL. WE WERE THEN TOLD TO CONTACT THE BMW CONSUMER AND WE WERE TOLD THAT IF THERE IS NO WARRANTY DUE TO PAST MILAGE, RECALLS WERE NOT OBLIGATED BY BMW CONSUMER. I HAVE ALREADY CONTACTED FABBRINI LAW OFFICE HERE IN CHICAGO REGARDING OUR FEDERAL RIGHTS IN BEING IN A SAFE CAR. HOW MANY LINKS DO WE NEED TO POST IN WHICH STALLING AND ELECTRICAL PROBLEMS HAVE BEEN NOTED ON BMWS OWN COMPANY WEBSITE. WE SIMPLY ASK THAT BMW CONSUMER LLC LISTEN TO THIS COMPLAINT LIKE THE MANY OTHERS WHO ARE BEING PUT IN UNSAFE VEHICLES AND WE ASK THAT YOU APPLY YOUR THREE PRONG RULE REGARDING SAFETY HAZARDS SUCH AS THESE THAT WARRANT A REFUND WITH DEAPPRECIATION ADDED, REPLACEMENT OF VEHICLE OR SIMPLY REPAIR THE RECALLS THAT HAVE BEEN NOTED IN THE LAST DECADE AFFECTING MORE THAN MILLIONS WHO ARE LOYAL TO YOUR PRODUCT. WE INTIALLY HAD A 2005 BMW 325I THAT HAD RECALLS AND WE WERE NOT HELPED THEN AND TRADED VEHICLES FOR YET ANOTHER BMW WITH THE HOPES OF BETTER LUCK.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10822713January 27, 2016AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THIS IS AN ADDITION TO OUR PREVIOUS RECALL PROBLEMS AS ALL ELECTRICAL SHUT OFF AS WELL. HERE ARE THE ADDITIONAL DOCUMENTS TO BE ADDED TO PUBLIC RECORD THAT INDEED 6 RECALLS WERE RECORDED TO OUR REGISTERED VIN AND YET WAS TOLD BMW HAD NO OBLIGATION TO ADHERE TO THESE DOCUMENTS?! ITS ALSO CRAZY THAT WE HAVE TONS OF DOCUMENTS AND YET WE ARE ALLOWED TO SHOW A MBYTE AT A TIME. HOW CONVENIENT.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10820066January 13, 2016ENGINE, STEERING
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT AFTER THE VEHICLE WAS IN THE PARK POSITION, THE STEERING LOCK SYSTEM FAILED TO ACTIVATE. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE BEGAN TO SMOKE FROM UNDER THE HOOD OF THE VEHICLE. AFTER THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE SMOKE WAS COMING FROM THE CRANK SHAFT. THE CONTACT ALSO MENTIONED THAT THE SERPENTINE BELT FRACTURED CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK FAILED AND THAT THE STEERING LOCK MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS PARTIALLY REPAIRED DUE TO THE DEALER NOT BEING GRANTED APPROVAL FOR THE REPAIRS TO BE PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10818517January 6, 2016AIR BAGS
I AM HAVING THE SAME PROBLEM THAT WAS REPORTED IN THE NHTSA CAMPAIGN NUMBER: 13V564000. HOWEVER MY VIN IS NOT INCLUDED WITH THE RECALL. HOW CAN I HAVE MY CAR ADDED TO THE RECALL LIST. I DO NOT THINK THAT IT IS FAIR THAT BMW WILL NOT FIX THIS FOR FREE CONSIDERING IT WAS REPORTED BUT I WAS JUST UNLUCKY WITH HAVING MY VIN INCLUDED. THE AIRBAG LIGHT IS ON AND AS WELL AS THE YELLOW LIGHT ON FOR THE PASSENGER SIDE SEATBELT. I PURCHASED AN AIRBAG/SRS . THE CODE CAME UP AS 93C3. I TRIED TO CLEAR THE CODE HOWEVER IT WOULDNT CLEAR AND I BELIEVE THAT IS DUE TO THE ISSUE NOT BEING FIXED. I CHECKED ALL OF THE CABLES UNDER THE SEAT FOR THE AIRBAG MAT. PLEASE HELP ME WITH THIS ISSUE! THANK YOU *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10811623December 22, 2015ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I WAS DRIVING AND MY CAR COMPLETELY SHUT OFF AS I COASTED DOWN THE ROAD WITH ABSOLUTELY NO BRAKES AT ALL. I WAS TERRIFIED. THERE WAS NO ELECTRICAL POWER TO MY CAR AT ALL FOR ALL OF 10 MINS. I ALMOST HIT THE CAR IN FRONT OF ME, SWERVING ONTO A SIDE STREET TO LET MY CAR COAST UNTIL IT STOPPED. MY CAR HAS ABSOLUTELY NO COLD CRANK. THIS IS THE 3RD TIME THIS HAS HAPPENED AND NO ONE CAN FIX IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10807294November 28, 2015STRUCTURE:BODY
THE DRIVERS SIDE BACK DOOR WILL NOT OPEN. THANKFULLY, IT WAS REALIZED IN A NON-EMERGENCY SITUATION. AFTER RESEARCH IT SEEMS THAT THIS ISSUE IS POPULAR AMONG THIS YEAR ON THIS CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10790424November 14, 2015ELECTRICAL SYSTEM
HEADLAMP WIRING INSULATION IS FLAKING OFF. ALL INSULATION OF ALL WIRES IN BOTH HEADLAMPS HAS TOTALLY DETERIORATED WITHIN EIGHT YEARS OF MANUFACTURE LEAVING EXPOSED WIRES CREATING POTENTIAL SHORT CIRCUIT AND FIRE HAZARD. BMW'S SOLUTION IS TO BUY ANOTHER HEADLAMP AT $1,500 EACH WHICH, PRESUMABLY, WILL ALSO DETERIORATE WITHIN THE NEXT SEVEN TO EIGHT YEARS!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10787523November 1, 2015ELECTRICAL SYSTEM
THIS IS THE SECOND TIME I AM REPORTING THIS ISSUE. A FEW YEARS AGO I WAS NOT ABLE TO OPEN MY DOORS CAUSED BY AN OBVIOUS ELECTRICAL ISSUE. THE DEALERSHIP DETERMINED IT WAS FAULTY ACTUATORS AND THEY HAD TO BE REPLACED. IT WAS A VERY EXPENSIVE REPAIR. THIS IS A SERIOUS SAFETY CONCERNED TO NOT BE ABLE TO GET IN OR OUT OF YOUR CAR TO BOTH THE DRIVER AND PASSENGERS. AFTER SOME RESEARCH, IT WAS DETERMINED THIS A KNOWN ISSUE BY BMW YET THEY REFUSE TO DO A RECALL. THE ISSUE HAS NOW HAPPENED AGAIN TO ME, AND I AM NOT ABLE TO OPEN THE DRIVERS SIDE DOOR, NOT EVEN WITH THE KEY. I WAS IN A PARKING LOT AND WAS ALMOST LEFT STRANDED UNTIL FORTUNATELY I WAS ABLE TO CRAWL IN TO GET TO DRIVERS SEAT. I AM VERY ANGRY THEY ARE NOT TAKING SERIOUS SAFETY CONCERNS INTO CONSIDERATION AND DOING A RECALL. THIS IS NOT A CHEAP FIX NOT TO MENTION A THREAT TO MY SAFETY AND PASSENGERS. BMW NEEDS TO STEP UP AND TAKE RESPONSIBILITY. I WILL NOT BE PURCHASING ANOTHER BMW (THIS IS MY SECOND). MY FIRST CAR HAD CONSTANT ISSUE WITH CHECK ENGINE LIGHT THAT WOULD NOT GO AWAY ALTHOUGH NO ISSUE FOUND WHICH WAS UNSETTLING TO DRIVE WITH. AND NOW THIS CAR IS HAVING SECOND EXPERIENCE WITH DOOR FAILURE. I WILL BE PURCHASING A CAR THAT IS SAFER NEXT TIME!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10766445September 21, 2015STEERING, ELECTRICAL SYSTEM, POWER TRAIN
AFTER, I PARKED MY CAR IN THE GARAGE. (NOTHING OUT OF THE ORDINARY, DAILY ROUTINE, NORMAL CONDITIONS). MY CAR WOULDN'T START. IT DISPLAYED A "POWER STEERING WHEEL LOCKED" ICON WARNING WHEN I TRIED TO START THE IGNITION. THE IGNITION SPARK WASNT THERE. THE LIGHTS ALSO DIMMED AS I TRIED TO GET STARTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10766709September 21, 2015AIR BAGS
TL* THE CONTACT OWNED A 2007 BMW 328I. WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS A POLICE REPORT FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT HAND AND BACK, AND THE WHOLE RIGHT SIDE OF HIS BODY. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10734437July 16, 2015EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVING AT APPROXIMATELY 30MPH PASSING VEHICLE ALLERTED ME OF FIRE AND SMOKE COMING FROM MY REAR. AS I SLOWED DOWN FLAMES AND SMOKE INCREASED. SMOKE FILLED INTERIOR UPON MY EXITING. REAR FIRE CO0NTINUED TO BURN UNTIL FIRE DEPARTMENT. DOOUSED CAR WITH WATER. POLICE REPORT TAKEN. CAR TAKEN TO REPAIR SHOP AND DECLARED TO EXPENSIVE TO REPAIR.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 1
- Deaths:
- 0
- #10732755July 8, 2015ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING 70 MPH, THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED AND THE WINDSHIELD WIPERS STARTED TO ACTIVATE INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE IGNITION HAD DIFFICULTY SWITCHING INTO THE ON POSITION. THE CONTACT ALSO STATED THAT THE DOOR LOCKS WOULD ALSO WORK INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10731569July 1, 2015WHEELS
THE WHEELS/RIMS ON MY BMW ARE CONTRIBUTING TO MY TIRES FAULTS. THE BRIDGESTONE POTENZA RTS TIRES ARE CONSTANTLY HAVING BUBBLES FORM ON THE TIRES WITH NORMAL DRIVING. I HAVE REPLACED SEVERAL TIRES AS A RESULT. THEY TELL ME IT IS ROAD HAZARD. IF THAT WAS THE CASE I WOULD HAVE REPLACED TIRES ON MY OTHER CARS THAT I DRIVE MUCH MORE FREQUENTLY. LAST WEEK ANOTHER BLOWOUT ON INTERSTATE 395 IN VA. $500 FOR A NEW TIRE AND THEN THEY FIND ANOTHER TIRE WITH A BUBBLE. BMW IS AT FAULT AS WELL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10731289June 30, 2015EQUIPMENT, TIRES:SIDEWALL
THE BRIDGESTONE TIRES THAT ARE STANDARD ON MY BMW 328I ARE STRESSED WITH BUBBLES FORMING ON THE SIDEWALLS. MY 2007 BMW HAS HAD ALL THE TIRES REPLACED AS A RESULT OF BUBBLES OR BLOWOUTS. THE MOST RECENT WAS WEDNESDAY, JUNE 24TH. I TIRE WAS LEAKING AIR AND FOUND TO BE DAMAGED. I BARELY MADE IT BACK TO BMW DEALER 3.2 MILES AWAY FROM WHERE IT HAPPENED. WHEN THEY INSPECTED THE CAR THEY FOUND ANOTHER TIRE THAT HAD A BUBBLE FORMED ON IT CAUSING A FAILED VA INSPECTION. MARCH 2014, THE TIRE BLEW OUT ON I-95 IN GA. THE CAR WAS FLAT BED TOWED TO SAVANNAH WHERE THE TIRE WAS REPLACED. AGAIN CAUSED BY BUBBLES FORMED ON THE SIDEWALL. OVER THE EIGHT YEARS I HAVE HAD THE CAR, I HAVE REPLACED THE 8 TIRES DUE TO BUBBLES. THE CAR HAS 31,115 MILES ON IT. I TAKE EXTRA CARE OF THE CAR. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY BRIDGESTONE AND BMW. I HAVE REPEATEDLY TRIED TO DISCUSS THIS WITH THE COMPANIES BUT THEY GIVE ME THE RUN AROUND AND BLAME EACH OTHER. BRIDGESTONE SAID THAT BMW BUILT THE CAR TO LOW TO THE GROUND. BMW SAYS THEY DON'T MAKE TIRES. THIS IS SERIOUS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10730592June 26, 2015SEAT BELTS
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE SEAT BELT INDICATOR ILLUMINATED WITH A BEEPING NOISE. THE CONTACT MENTIONED THE FAILURE OCCURRED WHETHER THE SEAT BELT WAS LATCHED OR NOT. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSE THAT THE OCCUPANCY MAT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0