BMW 328i Complaints

2,583 consumer complaints on file.

#11636154January 15, 2025
STEERING
Received recall notice 5 months ago from BMW. Why is it taking so long for them to address this issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635825January 14, 2025
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
ENGINE COOLANT PUMP: The electrical connector of the engine coolant pump could become damaged. Small drops of liquid from the positive crankcase ventilation (PCV) system could drip down onto the electrical connector of the pump. Safety Risk Over time, this could lead to a short circuit and, in rare cases, a thermal event or a fire. We took it to a car shop and they charged us over $800 fixing something else that was not the issue. We haven’t been able to drive this car for months and it has caused tremendous inconveniences.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635918January 14, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635676January 13, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635764January 13, 2025
ELECTRICAL SYSTEM
My car lost all power as if the battery died. BMW had a recall for the positive battery cable running from the battery in the trunk to the fuse box behind the glove box. This recall was apparently remedied prior to my ownership according to the dealership. I began to troubleshoot the issue and when the positive battery cable near the fuse box was moved by hand, the vehicle powered up immediately. The random loss of power issue persists even after the recall. While driving on the interstate prior to this happening, my dash lights went out along with the radio. Losing complete power to the vehicle while traveling at interstate speeds is an obvious hazard. The dealership says that recall repairs are not warrantied by the manufacturer and it would be an out of pocket expense to fix something that BMW already knows is a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635456January 11, 2025
UNKNOWN OR OTHER
We where sitting in our car me my wife and our 6 month old son it was running and out of no where lots of smoke started coming out from under the hood I didn't know what it was so I turned the car off got my wife and son out and away from the car then I opened the hood and soon as I did all I could see was flames I ran and got water and started throwing it on the fire till it was out this was the only car we had now it is ruined we missed our sons doctors appointment and I have not been able to make it to work
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11634562January 7, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW 328I. The contact stated that while the vehicle was parked, there was smoke coming from under the hood and entering the vehicle through the A/C vents. The contact waited a while before driving to the residence. The contact was unaware of any warning lights being illuminated. The failure reoccurred while stopped at a traffic light with smoke coming from under the hood on the passenger’s side. The contact stated that the coolant level was low. The vehicle was driven to the residence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634619January 7, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2013 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634758January 7, 2025
ENGINE
The vehicle has been under recall for over a year and the fix is known and takes approximately 4 hours. BMW has had ample time to coordinate a repair, please enforce the repair for the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634272January 6, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2012 BMW 328I. The contact received notification of 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634288January 6, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2013 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634362January 6, 2025
ELECTRICAL SYSTEM
Recall notice # 24V-608 was issued in October 2024. BMW has not yet provided a remedy as of January 2025 (more than 3 months) for this safety issue. I therefore complain about BMW's lack of responsiveness to this recall. Please remonstrate with BMW to cause this repair to happen with alacrity. Please use whatever federal regulatory powers you wield to prod BMW into compliance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634451January 6, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2013 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633915January 3, 2025
ELECTRICAL SYSTEM
There is an outstanding recall on the car and BMW reached out by mail. it's green months - and now my car is starting to smell liked it is on fire (burning plastic smell) and smoke is coming from the ventilation in the dash. Now I have no car I can drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633921January 3, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2013 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633955January 3, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633701January 2, 2025
ENGINE AND ENGINE COOLING:COOLING SYSTEM
The contact owned a 2015 BMW 328I. The contact stated that while her husband was driving at undisclosed speeds, the vehicle lost automotive power and stalled. As a result, the vehicle was rear-ended by another vehicle. The contact stated that the vehicle spun around and was struck head-on by another vehicle. The air bags deployed. The contact’s husband suffered injuries to the ribs, both arms were fractured, cerebral hemorrhage, and internal bleeding. The contact was taken to the hospital by an ambulance. The contact was unsure if a Police report was filed. The Fire Department used the jaws of life to remove the driver’s side door. The vehicle was towed to the city impound lot and deemed totaled. The contact stated that the engine had overheated weeks before the vehicle stalled and was involved in the crash. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11633735January 2, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2013 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633350December 31, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633449December 31, 2024
ENGINE
Coolant supply line to turbo is leaking, very common issue that lots of owners experience. This should be addressed by the company
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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