BMW 325Ci Complaints
247 consumer complaints on file.
- #10839488March 2, 2016AIR BAGS
RECEIVED RECALL ON AIRBAGS IN 2015 CALLED DEALERSHIP AND THEY SAID THEY DON'T HAVE THEM. BOTH OF THEM NEED REPLACED THIS IS NOT SAFE...HOW CAN YOU NOT HAVE THESE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10824810February 8, 2016AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/08/16*LJ UPDATED 03/22/16.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10819949January 13, 2016AIR BAGS
TL* THE CONTACT OWNS A 2006 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10818926January 8, 2016AIR BAGS
I WAS NOTIFIED OF RECALL CAMPAIGN NO: 15V-318 IN JULY 2015. DRIVER SIDE AIR BAG NEEDS TO BE REPLACED DUE TO POSSIBLE SERIOUS INJURY OR DEATH IF INFLATED ON IMPACT. I HAVE CALLED THE LOCAL DEALERSHIP. INSKIP BMW ON NUMEROUS OCCASIONS AND THEY SAY THAT THEY HAVE NOT RECEIVED THE REPLACEMENT PART. IF IT IS THIS DANGEROUS, WHY IS IT TAKING SO LONG?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10810046December 14, 2015AIR BAGS
TL* THE CONTACT OWNS A 2005 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10808361December 4, 2015AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 BMW 325CI CONVERTIBLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V428000 (AIR BAGS) AND 15V318000 (AIR BAGS), HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/12/16*LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10806936November 9, 2015AIR BAGS
2003 BMW 325CI. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER AIRBAG REPLACEMENT NOT AVAILABLE TO COMPLETE RECALL 14V-42B. *SMD
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10787693November 2, 2015AIR BAGS
IN MAY 2015 AFTER LEARNING THAT MY CAR HAS A RECALL ON THE AIRBAGS I TOOK IT TO BMW OF BUENA PARK, CA. THEY REFUSED TO REPLACE THE AIRBAGS (BY THEN ONLY THE ONE FROM ONE SIDE) BECAUSE THE AIRBAG LIGHT WAS ON. THEY WANTED ME TO PAY $180 TO DIAGNOSE THE AIRBAG LIGHT BEFORE PROCEEDING WITH THE RECALL REPAIR. I SPOKE TO A MANAGER AND ASKED HIM WHY THE CHARGE IF IT WAS (AT LEAST TO ME) OBVIOUS THAT THE LIGHT CAME ON BECAUSE OF THE FAULTY AIRBAGS. HE INSISTED THAT I HAD TO PAY FOR THE DIAGNOSE AND REFUSED TO FIX THE AIRBAG. NOW I REALIZE THAT THE AIRBAGS FROM BOTH SIDES ARE BEING RECALLED. I CONTACTED BMW AGAIN AND THEY ARE STILL REFUSING TO REPLACE THE AIRBAGS WITHOUT FIRST DIAGNOSING THE AIRBAG LIGHT. I TOLD THEM THAT THIS AIRBAG LIGHT APPEARS TO BE AN ISSUE WITH THEIR VEHICLES. I HAVE FOUND MERCHANTS SELLING DEVICES ONLINE TO CIRCUMVENT THE SENSOR THAT IS SENDING THE ERRONEOUS SIGNAL TO THE CARS COMPUTER (HTTP://WWW.EBAY.COM/ITM/161310404862?_TRKSID=P2055119.M1438.L2649&SSPAGENAME=STRK%3AMEBIDX%3AIT). I STILL HAVEN'T GOT ANY HELP FROM BMW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10783204October 19, 2015AIR BAGS
TL* THE CONTACT OWNS A 2002 BMW 325CI. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS)WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10781938October 14, 2015AIR BAGS
I RECEIVED A WRITTEN RECALL NOTICE FROM BMW OF NORTH AMERICA, LLC, IN JULY 2015 ABOUT THE DRIVER'S SIDE AIRBAG DEFECT THAT COULD RESULT IN "METAL FRAGMENTS STRIKING THE FRONT DRIVER ... [AND] POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH" IF THE AIRBAG WAS DEPLOYED. I ASKED THE DEALER TO REMOVE THE FAULTY AIRBAG, LEAVING ME WITH LAP AND SHOULDER RESTRAINT, AND INSTALL THE CORRECT AIRBAG MODULE WHEN IT WAS RECEIVED. I WAS TOLD THAT, BY LAW, AIR BAGS COULD NOT BE REMOVED AND THAT THEY WOULD NOT DO SO. I FEEL THAT MY REQUEST WAS VALID UNDER THE CIRCUMSTANCES, WOULD NOT BE A VIOLATION OF THE LAW UNDER THOSE CIRCUMSTANCES, AND WAS A REASONABLE ACCOMMODATION SINCE, AS OF OCTOBER 14, 2015, THERE IS EVIDENCE THAT NEW BAGS WILL BE RECEIVED IN THE NEAR FUTURE. THE DEALER'S POSITION RESULTS IN MY HAVING TO DRIVE A VEHICLE THAT COULD KILL ME IN A COLLISION AT NO MORE THAN 25 MPH, THE SPEED I WAS TOLD WOULD CAUSE ANY AIRBAG IN THAT CAR TO DEPLOY. THERE HAS BEEN NO AGREEMENT BY THE DEALER OR BMW USA TO PROVIDE, AT NO COST TO ME, ANOTHER VEHICLE FOR MY NORMAL AND CUSTOMARY USE. MORE THAN ENOUGH TIME HAS PASSED TO REMEDY THIS PROBLEM SINCE, EVEN PRIOR TO THE OFFICIAL WRITTEN RECALL NOTICE, BMW KNEW THAT SPECIFIC PART TO BE DEFECTIVE AND NOT SUSCEPTIBLE TO SHOP REPAIR. THIS POSITION IS SUPPORTED BY THE FACT THAT AN EARLIER RECALL WAS ISSUED FOR THE PASSENGER SIDE AIRBAG AND RELATIVELY QUICK REPLACEMENT WAS MADE. I AM NOW GOING ON THREE MONTHS WITH NO ASSURANCE THAT A REMEDY WILL BE PROVIDED IN THE FORESEEABLE FUTURE, AND BMW'S ADMISSION THAT USE OF THE DEFECTIVE AUTOMOBILE EXPOSES ME TO SERIOUS INJURY OR DEATH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10780237October 6, 2015AIR BAGS
TL* THE CONTACT OWNS A 2005 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10778406September 29, 2015ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY WIFE WAS DRIVING DOWN A MAIN STREET AT RUSH HOUR. THE CAR JUST STOPPED RUNNING AND WOULD NOT RESTART. TO LEAVE THE VEHICLE MY WIFE HAD TO TAKE HER LIFE IN HER HANDS TO GET ACROSS THE BUSY STREET. IT WAS FORTUNATE THAT THIS DID NOT HAPPEN ON A BUSY FREEWAY OR SHE OR SOMEONE ELSE MAY HAVE BEEN SERIOUSLY INJURED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10776248September 24, 2015AIR BAGS
TL* THE CONTACT OWNS A 2004 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10765075September 18, 2015AIR BAGS
TL* THE CONTACT OWNS A 2004 BMW 325CI. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10761576September 9, 2015AIR BAGS
LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE VEHICLE AIRBAG RECALL (2004 325 CI SERIES BMW). *SMD THE CONSUMER RECEIVED A RECALL NOTICE IN AUGUST 2014, REGARDING A DEFECT WITH THE AIR BAGS. HOWEVER, THE PARTS WERE NOT AVAILABLE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10749065August 17, 2015AIR BAGS
TL* THE CONTACT OWNS A 2003 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744538July 29, 2015AIR BAGS
TL* THE CONTACT OWNS A 2002 BMW 325CI. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR LIGHT ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10725726June 17, 2015AIR BAGS
TL* THE CONTACT OWNS A 2006 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10725729June 17, 2015AIR BAGS
TL* THE CONTACT OWNS A 2004 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10724801June 11, 2015AIR BAGS
TL* THE CONTACT OWNS A 2001 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0