BMW 320i Complaints

156 consumer complaints on file.

#11362622October 4, 2020
SEAT BELTS, SEATS, UNKNOWN OR OTHER
I SAT DOWN IN MY PASSENGER SEAT GETTING READY TO RIDE. I THEN RECEIVED A MESSAGE FROM MY CAR STATING 'PASSENGER RESTRAINT SYSTEM' AND TO GO TO SERVICE CENTER. THERE IS NO SERVICE CENTER CLOSE TO ME, ESPECIALLY ON A SUNDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355717September 18, 2020
ENGINE
WAS DRIVING, CAME TO A STOP AND ENGINE STALLED. ENGINE WOULD NOT RESTART AND VEHICLE COULD NOT BE MOVED, HAD TO CALL TOW TRUCK. DIAGNOSED AS SEIZED ENGINE DUE TO TIMING CHAIN FAILURE. CAR ONLY HAS 77K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354118September 10, 2020
AIR BAGS
I WAS INVOLVED IN AN ACCIDENT ON 9/9/20, WHERE MY CAR CRASHED IN TO SIDE WALL OF INTERSTATE. DRIVERSIDE HAD IMPACT WITH WALL. CURTAIN AIRBAGS DEPLOYED SUCCESSFULLY. DRIVER SEAT AIRBAG CAME OUT WITH BLAST. THEY IGNITED FIRE AND MY SHIRT(DRY-FIT POLO ) BURNED. I WAS INJURED WITH BURN MARKS ON MY ABDOMEN. EACH BURN MARK CORRESPONDS TO WHOLE IN AID BAG.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11352572September 1, 2020
ELECTRICAL SYSTEM
INCE DECEMBER OF 2019 I HAVE HAD CONTINUOUS PROBLEMS WITH MY CAR AND MY IPHONE. I HAVE RESPONSIBLY GONE TO DEALERSHIP FAR TOO MANY TIMES TO HAVE THIS REPAIRED. CALLS HAVE DROPPED WHILE I'M ON THE PHONE WITH CLIENTS WHO ARE EMOTIONALLY FRAGILE. (I AM A THERAPIST ). THE CALLS CONTINUALLY DROPPED AND AFTER LOOKING AT THE ISSUE THE SERVICE DEPT DEALERSHIP TOLD ME IT WAS MY PHONE. I WENT TO APPLE AND GOT A BRAND NEW TELEPHONE AND THE ISSUE HAPPENED AGAIN. SO CLEARLY IT WASN'T MY PHONE. THEY REPLACED SOME PARTS BUT I HAVEN'T DRIVEN MY CAR DUE TO COVID. I GOT IN THE CAR TO FIND MY MUSIC FROM MY TELEPHONE NO LONGER PLAYS THROUGH THE STEREO AS IT DID PRIOR. BMW HAS ADMITTED TO ME THEY HAVE AN ELECTRICAL ISSUES WITH THE 2018 BMW AND COMPARABILITY OF THE IPHONE. THE DEALERSHIP HAD A RESPONSIBILITY TO DISCLOSE THIS WHEN I LEASED THE CAR THE OMITTED THIS IMPORTANT INFORMATION THAT WOULD CAUSE ME TO PAUSE IN LEASING IT AS ITS IMPERATIVE TO MY JOB AND BUSINESS TO BE ABLE TO TALK AND RECUR VERY CALLS FROM CLIENTS. I TRIED TO RESOLVE THIS WITH BMW CORP AND THEY OFFERED NO MONITORY OR ANY RESOLUTION FOR MY UNREASONABLE NUMBER OF TRIPS TO THE DEALERSHIP, FOR INCONVENIENCING MENTALLY FRAGILE PEOPLE AND MY TIME. THEY ALSO DID NOT DISCLOSE THIS INFORMATION THEY CLEARLY ARE AWARE OF WHEN I LEASED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351937August 29, 2020
UNKNOWN OR OTHER
ALL RUBBER SEALS AROUND THE WINDSHIELD AND WINDOWS HAVE MELTED AND WATER IS POURING IN ALL OVER WHILE DRIVING MAKING IT VERY UNSAFE WHILE DRIVING. ALL RUBBER IN THE CAR AND OUTSIDE OF THE CAR IS MELTING. IT IS POURING DOWN ON ALL OF THE ELECTRONICS IN THE CAR AS WELL AND FILLING UP THE INNER LIGHT CONSUL. THIS IS NOT A CONVERTIBLE. IT IS THE FAULTY RUBBER ALL OVER THE CAR THAT IS CAUSING ENORMOUS PROBLEMS WITH SAFETY, PLEASE ADDRESS THIS AS I AM VERY CONCERNED AND CANNOT DRIVE THE CAR ANYMORE BUT AM STILL PAYING FOR IT. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350328August 19, 2020
ENGINE, POWER TRAIN
POWER TRAN LIGHT WENT ON, BRAKES LOST PRESSURE, ENGINE IS BLOWN. LOOKED UP THIS SAME YEAR/MODEL BMW AND MY CAR FITS THE RECALL PROFILE TO A TEE BUT MY VIN WASN'T INCLUDED ON THE RECALL LIST. CAR WAS IN MOTION ON THE HIGHWAY WHEN EVERYTHING CAME TO A HEAD APPARENTLY. CAR SHUT DOWN AND I PULLED OFF THE ROAD WITHOUT INCIDENT FORTUNATELY. CURRENTLY AT 96,800 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349335August 14, 2020
STRUCTURE:BODY, EXTERIOR LIGHTING
REVERSE LIGHT HOUSING FALLS OUT. MULTIPLE ONLINE FORUMS STATING IT IS A KNOWN ISSUE WITH BMW AND DEALERSHIPS ARE AWARE. POTENTIAL HAZARD IF HOSING FALLS OFF ON HIGHWAY OR LACK OF A REVERSE LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343754August 6, 2020
UNKNOWN OR OTHER
WHILE DRIVING TODAY I SEEN SMOKE COMING OUT THE FRONT OF MY VEHICLE. I THEN PULLED OVER THERE WAS MELTED PLASTIC AND FIRE DRIPPING. WITH IN SECONDS THE ENTIRE FRONT OF THE VEHICLE WAS ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11338821July 11, 2020
STRUCTURE:BODY
FRONT DOORS WILL NOT UNLOCK FROM THE OUTSIDE AND CAN'T USE KEY TO INTER MANUALLY, THIS IS A SAFETY ISSUE IF EMERGENCY AND CAN'T GET INTO THE CAR EASILY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337852July 7, 2020
SERVICE BRAKES, ENGINE
I WAS STOPPED AT A STOP LIGHT WITH MY FOOT ON THE BRAKE FOR ABOUT A MINUTE WHEN THE CAR SUDDENLY ACCELERATED AND LUNGED FORWARD.I APPLIED MORE PRESSURE TO THE BRAKE,ALL THE WAY TO THE FLOOR , BUT THE CAR WOULD NOT STOP. THE CAR IN FRONT OF ME IS THE ONLY THING THAT STOPPED THE CAR ,AS HE WAS STOPPED TOO. THE CAR THEN BOUNCED BACKWARD AND TURNED OFF BY ITSELF. I WAS ON A MAIN STREET AT A LIGHT. IT WAS FORTUNATE THAT ANOTHER CAR WAS STOPPED IN FRONT OF ME BECAUSE IT STOPPED THE CAR AND PREVENTED MY CAR FROM HITTING PEDESTRIANS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11337566July 5, 2020
ENGINE, FUEL/PROPULSION SYSTEM
CAR WHILE DRIVE TO WORK ALL OF THE SUDDEN STARTED SHAKING AND FELT LIKE A MISS TILL LOST ALL POWER AND WHEN I FULL STOPPED IT DIED AND I WAS ON THE SHOULDER OF THE HIGHWAY I CHECK MY CODES AND HAD INJECTION SHUTDOWN AND MULTIPLE MISFIRES DETECTED AND THAT WAS AROUND 2 OR 3 WEEKS AGO I STARTED RESEARCHING AND FOUND THAT I SHOULD CHECK TO SEE IF MY TIMING CHAIN OR ITS GUIDES HAD ANY PLAY WHICH IT DID AND A AMOUNT AS A MECHANIC IN COLLEGE TRAINING WAS NOT HEALTHY WHEN IT MOVED SIDE TO SIDE ABOUT A QUARTER INCH AND HAS FINE METAL SHAVINGS IN OIL AND SHINY MARK ON TIMING CHAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337093July 2, 2020
VISIBILITY/WIPER
GOT ON TO THE FREE WAY RAMP SPED UP AND AN EXPLOSION WENT OFF. AIR WAS COMING THROUGH FROM SUN ROOF. PULLED THE SUN ROOF COVER AND CLOSED IT RIGHT AWAY BECAUSE THE GLASS WAS ALL SHATTERED. SOME SMALL GLASS CAME DOWN TO DRIVER AND PASSENGER SEAT. VERY SCARY. THOUGHT SOMEONE WAS SHOOTING AT ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329587June 18, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 BMW 320I. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THERE WAS BLUE SMOKE COMING FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO BMW OF ALEXANDRIA LOCATED AT 499 S. PICKETT ST, ALEXANDRIA, VA 22304, (703) 684-8500, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TURBO CHARGER LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,370.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325629May 22, 2020
EXTERIOR LIGHTING
PARKING LIGHTS AND HEADLIGHTS MALFUNCTION THEN TURN BACK ON. THIS HAPPENS DURING THE DAY AND DURING THE NIGHT. I HAVE CHANGED THE LIGHT BULBS 3 TIMES AND STILL THE PROBLEM PERSIST. THE PROBLEM IS DANGEROUS AND SEEMS TO BE A MALFUNCTION WITH THE EQUIPMENT INSTALLED BY BMW. VEHICLE DOES THIS WHILE STATIONARY AND WHILE DRIVING. THIS IS VERY DANGEROUS AS IT DOES TURN OFF DURING THE NIGHT WHILE DRIVING AND CAN CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324617May 15, 2020
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
I WAS INVOLVED IN A MAJOR ACCIDENT IN A 2016 BMW 320I WITH FRONT AND PASSENGER SIDE IMPACT. IT WAS SO BAD, IT PUSHED BACK MY ENTIRE AXLE, WHEELS, ETC. MY DRIVER SIDE NOR PASSENGER SIDE AIRBAGS FAILED TO DEPLOY. I WAS TRAVELING 40 MILES PER HOUR WHEN HIT BY ANOTHER DRIVER WHO WAS TRAVELING DOWNHILL AT OR ABOVE THE SAME SPEED. SOS BUTTON DID NOT WORK EITHER. THIS HAPPENED ON A CITY STREET (INTERSECTION). THE CAR IS A TOTAL LOSS. I HAD TWO MINORS IN THE CAR WITH ME. THE MESSAGE DISPLAYED ON MY DASH, ETC. SAYS SOMETHING ABOUT FAULTY AIRBAGS, ETC. COLLISION EXPERT CONFIRMED SENSORS DEFINITELY SHOULD HAVE MADE FRONT AND SIDE, CURTAIN AIRBAGS DEPLOY. THEY EVEN ANOTHER VEHICLE (SAME MAKE AND YEAR) IN THEIR LOT WITH SAME IMPACT LOCATIONS- THOUGH NOT AS SIGNIFICANT/SERIOUS- SHOWING ALL AIRBAGS DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11323655May 7, 2020
ELECTRICAL SYSTEM
CD PLAYER WOULDN'T WORK AND SCREEN STAYS ON BMW LOGO. HEAD UNIT NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321933April 22, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 BMW 320I. THE CONTACT STATED THE AC, HEATER AND THE DEFROSTER WERE INOPERABLE. THE CONTACT ALSO STATED TOXIC FUMES WAS ENTERING THE CAB OF THE VEHICLE. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO LOCAL DEALER BMW OF MINNETONKA SERVICE LOCATED AT 15802 WAYZATA BLVD, WAYZATA, MN 55391, WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OF REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND HAD PROVIDED ENGINEER TO INSPECT THE VEHICLE. THE CONTACT STATED HE HAD 2 TURBINATE SURGERY THAT WERE RELATED TO TOXIC FUMED ON THE CARPET. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11321162April 15, 2020
ENGINE
THE MOTOR IS LEAKING IN A STATIONARY SETTING , THIS IS NOT WEAR AND TEAR THE BMW OF MONTGOMERY STATED THEY ARE RECALLS ON THE MOTOR . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318561March 18, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 BMW 320I. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. THE CONTACT MANEUVERED THE STEERING WHEEL TO THE RIGHT TO AVOID COLLIDING WITH ANOTHER VEHICLE OR HITTING A PEDESTRIAN. THE VEHICLE WENT UP ON THE SIDE WALK AND THE CONTACT QUICKLY ENGAGE PARKING BRAKE TO SLOW THE VEHICLE. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO OFF LEASE ONLY LOCATED AT (5580 NW 145TH ST, MIAMI GARDENS, FL 33054), TO BE DIAGNOSED. THE ROTORS AND BRAKES WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS INFORMED THAT THE ABS BRAKES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER TOWED THE VEHICLE TO ANOTHER UNKNOWN DEALER WHERE THE VEHICLE WAS BEING REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER WAS CONTACTED BY THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312036February 28, 2020
EXTERIOR LIGHTING
THE VEHICLE CONTINUOUSLY HAS LEFT REAR BREAK LIKE/TURN LIGHT MALFUNCTION WARNINGS. IN RESEARCHING THIS IS KNOWN ISSUE WITH THIS MODEL DUE TO THE GROUND WIRE OVERHEATING AND MELTING THE PLASTIC IN THE WIRING HARNESS CONNECTOR AND BULB CARRIER. THIS COURSES THE CONNECTOR PIN IN THE CONNECTOR TO MELT AND BREAK OFF. I HAVE HAD TO REPLACE THESE PARTS TWICE IN LESS THAN 2 YEARS. THE ISSUE SEEMS TO BE THAT THE GROUND WIRE IS NOT LARGE ENOUGH TO HANDLE THE CURRENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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