Audi allroad Complaints

86 consumer complaints on file.

#11112994July 23, 2018
STEERING
STEERING NOT FLUID, BEGIN TURN, FALL IS INE, THEN RESISTANCE, , THEN EASIER AGAIN, THEN MORE RESISTANCE. NOTCHY ALMOST LIKE THE STEERING IS REFUSING TO TURN. STEERING RESPONSE/FEEL IS CONFUSINGLY ERRATIC TO THE POINT OF BEING UNSETTLING. PROBLEM DIAGNOSED BY DEALER AS NOT UNUSUAL, RUSTING U JOINT,. REPLACED INTERMEDIATE, STEERING SHAFT. AT COST OF OVER $600. 33,000 MILES ON CAR. WITH ALL SCHEDULED MAINTENANCE DONE BY DEALER. CAR NEVER IN ACCIDENT AND NO BODY RUST. EXCELLENT CONDITION OTHERWISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102614June 19, 2018
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2014 AUDI ALLROAD. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102194June 15, 2018
ENGINE
I RECEIVED A SAFETY RECALL 19N4 FROM AUDI OF AMERICA (AFTER RUN COOLANT PUMP). THE NOTICE INDICATES A REPAIR IS NOT YET AVAILABLE. I CALLED AUDI'S CUSTOMER SERVICE AND WAS TOLD NO SOLUTION IS AVAILABLE AND THERE'S NO TIMEFRAME FOR A REPAIR. IN ADDITION TO THE RISK OF FIRE, THE RECALL NOTICE RECOMMENDS PARKING MY VEHICLE OUTDOORS AS A PRECAUTION. *JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100016June 5, 2018
AIR BAGS, SEAT BELTS
UPON STARTING THE CAR, THE VEHICLE INFORMATION SYSTEM SHOWS A MESSAGE THAT AUDI PRE SENSE IS NOT WORKING AND THE VEHICLE MUST BE TAKEN TO AN AUTHORIZED SERVICE CENTER IMMEDIATELY. THE VEHICLE APPEARS TO BE WORKING FINE, BUT IF PRE SENSE IS NOT WORKING IT IS POSSIBLE THAT THE SEAT BELTS WILL TIGHTEN AND THE AIRBAG COULD GO OFF IF IT MALFUNCTIONS. THE AUDI DEALERSHIP SAYS THAT IT MAY BE NOTHING AND IT MAY RESET ITSELF. THE CAR HAS 12000 MILES ON IT. THIS IS A PROBLEM. I SAW ONLINE THAT A BUNCH OF OTHER AUDI OWNERS HAD THE SAME PROBLEM IN FEBRUARY 2017 AND THE SEAT BELTS TIGHENED WHILE THE DRIVER WAS AT A STOP SIGN WITH NO OTHER CARS AROUND. I BOUGHT MY CAR IN JANUARY 2017, AND THIS ONLY JUST HAPPENED 6/2/2018 AND EVERY DAY SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097935May 25, 2018
STEERING
STEERING IN MY 2013 AUDI ALLROAD IS INCONSISTANT, NOTCHY, FEELS AS IF IT WON'T REACT TO INPUT. A BIT SCAREY WHEN IN A CURVE. WILL FEEL CORRECT, THEN ALL OF A SUDDEN BECOMES ALMOST IMPOSSIBLE TO TURN THE WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097188May 22, 2018
STEERING
2013 AUDI A4 ALLROAD WITH 70K MILES - THE STEERING WHEEL HAS BECOME INCREDIBLY 'NOTCHY' AND OFFERS VERY INCONSISTENT FEEDBACK WHILE DRIVING. THE BEST WAY TO DESCRIBE THE FEELING IS THAT THE EXPERIENCE LEAVES ME FEELING AS THOUGH THE STEERING WHEEL IS DISCONNECTED FROM THE FRONT WHEELS FOR CERTAIN INTERVALS OF TIME BEFORE RE-ENGAGING. THIS IS A HIGHLY DANGEROUS ISSUE WHICH CAUSES THE CAR TO DRIFT IN THE LANE, WITH CONSTANT DRIVER INPUT REQUIRED TO MAINTAIN A REASONABLY STRAIGHT TRAJECTORY. THIS IS A KNOWN AUDI ISSUE FOR THE 2013 MODEL YEARS WITH ELECTRIC STEERING, YET NO RECALLS HAVE BEEN PERFORMED. THIS IS DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094117May 16, 2018
STEERING
INTERMEDIATE STEERING SHAFT FAILURE. LOSS OF STEERING CONTROL WITHOUT WARNING. TIGHT/NOTCHY STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055361December 18, 2017
STEERING
THE COMPLETE ELECTRO-MECHANICAL STEERING SYSTEM WAS DEFECTIVE AND HAD TO BE REPLACED. I HAD COMPLAINED TO THE DEALER A NUMBER OF TIMES AND HAD LEFT THE CAR WITH THE DEALER A NUMBER OF TIMES. THEY KEPT GIVING IT BACK TO ME, TELLING ME THERE WAS NOTHING WRONG, THAT THEY COULDN'T REPLICATE THE PROBLEM. WHEN I TOLD THEM THAT THERE WHERE NUMEROUS REPORTS CONCERNING THIS PROBLEM ON THE INTERNET AND ON THE AUDI FORUMS THEY TOLD ME THAT THERE WERE A THOUSAND CURES FOR THE COMMON COLD ON THE INTERNET. WHEN THEY SPOKE WITH AUDI USA THEY CLAIM THAT AUDI USA DISAVOWED ANY KNOWLEDGE OF ELECTRO-MECHANICAL COMPONENT PROBLEM. I FINALLY LEFT THE CAR WITH THE DEALER FOR A WEEK AND THEY ENDED UP REPLACING THE ENTIRE ELECTRO-MECHANICAL STEERING COMPONENTS. I BELIEVE THAT THIS IS A SERIOUS HIDDEN DEFECT AND THAT AUDI USA IS BE ENTIRELY DISHONEST ABOUT THIS. THIS CAR COULD HAVE KILLED ME OR ANYONE ELSE THAT WAS DRIVING IT OR RIDING IN IT. THE ONLY REASON THIS CAR WAS FIXED WAS BECAUSE I WAS PERSISTENT. I WAS CONTINUALLY TOLD THAT THERE WAS NOTHING WRONG WITH THE CAR. I BOUGHT THIS CAR AS AN OFF LEASE CAR WITH 36,000 MILE IN OCTOBER 2016. I STARTED NOTICING THIS PROBLEM SOON AFTER I BOUGHT IT AND TOOK INTO THE DEALER IN EARLY JANUARY 2017. THE REPLACEMENT OF THE ELECTRO-MECHANICAL STEERING COMPONENTS (THEY REFER TO THIS AS 'THE RACK') WASN'T DONE UNTIL THE END OF FEBRUARY 2017. WITHOUT BEING OVERLY DRAMATIC I HAD TO DRAG THEM KICKING AND SCREAMING THAT I WAS CRAZY UNTIL THEY FINALLY FIXED THE PROBLEM. THE SCARIEST PART OF ALL THIS IS THAT THE ORIGINAL OWNER DROVE THIS CAR FOR 36,000 MILES WITH THIS PROBLEM. THEN I WAS SOLD THE CAR AS A AUDI CERTIFIED PRE-OWNED CAR. AND WORSE I AM CONVINCED THAT AUDI USA WAS FULLY AWARE OF THESE PROBLEMS. AND HAS HIDDEN THEM. THIS WAS A CONTINUAL ON GOING PROBLEM WHENEVER THE CAR WAS IN MOTION AND PARTICULARLY AT HIGHER SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046399November 15, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044955November 9, 2017
ELECTRICAL SYSTEM
NO SOLUTION WAS OFFERED BY THE DEALERSHIP FOR THIS NOTICE: "THE ELECTRICAL CONNECTOR OF THE AUXILIARY HEATER IS SUSCEPTIBLE TO CONTACT CORROSION, WHICH MAY CAUSE THE AUXILIARY HEATER TO FAIL AND/OR CAUSE THE WIRES TO OVERHEAT AND MELT. MELTING WIRES MAY USUALLY LEAD TO AN OPEN CIRCUIT, BUT CAN ALSO LEAD TO OVERHEATING WHICH CAN RESULT IN A FIRE."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032908October 11, 2017
FUEL/PROPULSION SYSTEM
FUEL AND FUEL VAPOR LEAKS FROM THE TOP OF THE FUEL TANK PRESENTING A SERIOUS FIRE HAZARD WHEN MOVING (SLOWLY OR AT HIGHWAY SPEEDS) OR STATIONARY. THE FUEL LEAK IS MOST OBVIOUS WHEN THE TANK IS MORE THAN 1/2 FULL. VAPOR EMISSIONS OCCUR AT ALL TIMES RESULTING IN A FAILURE TO MEET EMISSIONS STANDARDS. A HARD PLASTIC MATERIAL IS USED FOR THE FUEL TANK'S VENT. IT IS CONNECTED TO A RIGID ALUMINUM VENT LINE. RELATIVE MOVEMENT AND AGING HAS RESULTED IN A FAILURE OF THE PLASTIC VENT. AUDI'S RECALL FIX FROM 2008 (NHTSA 08V-157) - I.E., INSTALLING AN EPOXY-FILLED MOLD - HAS NOT PREVENTED FAILURE OF THE PLASTIC VENT. SINCE THE PLASTIC VENT IS 'WELDED' TO THE TOP OF THE HDPE TANK, THE ENTIRE TANK MUST BE REPLACED TO ADDRESS THE FAILED VENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851719March 26, 2016
FUEL/PROPULSION SYSTEM
WHILE DRIVING MY ENGINE LIGHT CAME ON, AND I SMELLED GAS. I BROUGHT THE CAR TO A SHOP TO HAVE IT REPAIRED. THERE IS A GAS LEAK FROM ROLLOVER VALVE ON THE GAS TANK. WAS RECALLED IN 2009, REPAIRED BY THE DEALER. I HAVE JUST BOUGHT THE CAR USED AND FOUND THAT THE SAME PROBLEM IS OCCURRING AGAIN. WITH SOME RESEARCH I FOUND OUT THAT THE DEALER FIXED THE PROBLEM WITH EPOXY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836406February 16, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 AUDI ALLROAD. WHEN FILLING THE FUEL TANK, THE CONTACT NOTICED THAT THE TANK LEAKED FUEL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V157000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765202September 18, 2015
FUEL/PROPULSION SYSTEM
THE FUEL TANK HAS DEVELOPED A LEAK ON ITS OWN. I FILLED MY CAR THE THURSDAY SEPTEMBER 3, 2015. ON SEPTEMBER 8, 2015 THE FUEL GAUGE WAS DOWN A QUARTER TANK. I SMELLED GAS OUTSIDE OF THE CAR. MY MECHANIC TELLS ME THE LEAK IS AT A PLASTIC WELDED NUB ON THE RIGHT SIDE OF THE TANK.THIS IS A PLASTIC FUEL TANK. IF I FILL THE TANK ABOVE THE HALFWAY MARK THIS IS WHEN THE TANK LEAKS. THE CAR IS GOING IN FOR SERVICE ON MONDAY FOR A FUEL TANK REPLACEMENT. I HAVE OPENED CASE NUMBER 150699218 WITH AUDI CORPORATE. THEY WANTED ME TO ALLOW THEM TO TOW THE CAR TO A DEALERSHIP AND LET THE DEALER MAKE A DIAGNOSIS. WE WERE DESPERATELY AFRAID THAT THE COST OF THIS WOULD BE EXORBITANT. IT TAKES 10+ HOURS TO GET THE REMOVED AND REINSTALLED. THE TANK IS ABOUT $700.00 WE ARE TRULY AFRAID TO GO TO THE DEALER FOR ANYTHING. WE HAVE AN INDEPENDENT AUDI MECHANIC WE HAVE USED FOR YEARS. AUDI WAS OFFERING TO PAY FOR THE TOW AND THE DIAGNOSIS. WE WERE THINKING AUDI WOULD USE THE EXCUSE OF DISASSEMBLING THE CAR, "FIND THE PROBLEM" AND THEN CHARGE 5 OF THE 10 HOURS TO PUT THE TANK IN. WE DID NOT WANT TO GET STUCK WITH THAT. THIS IS AWHY WE GO TO AN INDEPENDENT MECHANIC WHO IS HIGHLY COMPETENT AND WE TRUST. I WILL KNOW MORE ABOUT THE LEAK ON MONDAY OR TUESDAY . THIS COULD LEAD TO A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758950August 24, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 AUDI ALLROAD. WHILE DRIVING AT AN UNKNOWN SPEED, BURNING FUMES EMITTED INTO THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT A FIRE ERUPTED NEAR THE TURN SIGNALS AND THE STEERING COLUMN AREA. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES WITH WATER. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND LATER TO A DEALER FOR INSPECTION AND DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 08V157000 (FUEL SYSTEM, GASOLINE), 06V198000 (ELECTRICAL SYSTEM), AND 04V133000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10721533May 26, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 AUDI ALLROAD. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND IT WAS DETERMINED THAT THE REINFORCEMENT NIPPLE TO THE ROLLOVER ON THE FUEL TANK FAILED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V157000 (FUEL SYSTEM) AND WOULD NOT BE REPAIRED UNDER THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677092January 21, 2015
STEERING
AROUND 3,000 MILES I NOTICED A CHANGE IN THE CHARACTER OF THE STEERING. AT TIMES THE STEERING AT HIGHWAY SPEED WOULD FEEL VERY LIGHT (ALMOST LIKE EXTRA BOOST OR ASSISTANCE) AND AT OTHER TIMES THE STEERING WOULD BE VERY FIRM, ALMOST TO THE POINT OF NOT MOVING / TRACKING NATURALLY WHILE DRIVING. IF TURNED, THE WHEEL WOULD STAY IN THAT POSITION. SHORTLY THEREAFTER THE SENSATION OF A "DETENT" AT THE CENTER POSITION OF STEERING BECOME PROGRESSIVELY MORE NOTICEABLE, ULTIMATELY TO THE POINT THAT IT WOULD TAKE NOTICEABLY EXTRA EFFORT TO TRANSITION THE CAR FROM A RIGHT TURN TO A LEFT TURN AND VICE-VERSA (I.E. CROSSING CENTER TOOK EXTRA FORCE, AFTER WHICH THE RESISTANCE WOULD FALL OFF CAUSING OVERSTEERING). I TOOK THE CAR TO DEALER AND THE CAR WAS THERE FOR 5 BUSINESS DAYS. WHEN I DESCRIBED WHAT WAS HAPPENING THEY KNEW EXACTLY WHAT I WAS TALKING ABOUT -- THEY CALLED IT "NOTCHY" STEERING. THEY REPLACED THE ENTIRE STEERING RACK AND COLUMN AFTER A REGIONAL REP CAME TO EVALUATE THE CAR. INITIALLY THE CAR FELT RELATIVELY NORMAL AFTER REPAIR, BUT I AGAIN AM STARTING TO INTERMITTENTLY FEEL THE "DETENT" IN STEERING AT CENTERLINE. THIS SENSATION IS ONLY APPARENT AT HIGHWAY SPEED (HENCE MY CONCERN!). TO MY SURPRISE (AND HORROR) A QUICK GOOGLE SEARCH REVEALED THAT THIS HAS BEEN A REAL PROBLEM WITH THIS VEHICLE, MOSTLY 2013 MODELS. THERE ARE TWO YOUTUBE VIDEOS SHOWING THE PROBLEM, AND MULTIPLE FORUM DISCUSSIONS ON THE TOPIC. TO MY KNOWLEDGE ONLY 2013 MODELS HAVE BEEN REPORTED ON THE INTERNET TO HAVE THIS PROBLEM, BUT OBVIOUSLY MY 2015 MODEL-YEAR HAS THE SAME PROBLEM, SUGGESTING WHATEVER IT IS HAS NOT BEEN FIXED IN THE LINEUP AND LIKELY 2014 & 2015 MODELS HAVE THE SAME PROBLEM. IT MAKES THE CAR'S STEERING UNPREDICTABLE, AND I DO NOT ALLOW MY WIFE TO DRIVE THE VEHICLE AS I AM NOT CONFIDENT IN ITS SAFETY. I WORRY THE STEERING COULD FAIL OR LOCK UP -- AGAIN ALL AT HIGHWAY SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633244September 15, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE
WHILE DRIVING DOWN THE INTERSTATE THE MOON ROOF SPONTANEOUSLY EXPLODED! IT WAS NOT HIT BY ANYTHING, IT JUST EXPLODED. I HAVE DONE A LITTLE RESEARCH AND HAVE FOUND THAT AUDI HAS HAD A PROBLEM IN THE PAST WITH FAULTY GLASS CAUSING THEIR MOON ROOFS TO EXPLODE AND HAD TO ISSUED A RECALL FOR THIS PROBLEM. I CONTACTED AUDI AND REQUESTED THEM TO REPLACE MY MOON ROOF. THEY GAVE ME THE RUN AROUND AND THEN UNFORTUNATELY, DECIDED THAT THEY ARE UNWILLING TO ASSIST ME WITH THE REPLACEMENT OF MY OWN MOON ROOF BECAUSE IT WAS NOT ONE OF THE MODELS RECALLED AND MY CAR IS OVER 10 YEARS OLD SO IT IS OUT OF WARRANTY. THANK GOD MY CHILDREN WERE NOT IN THE CAR TO BE INJURED BY EXPLODING GLASS AND THANK GOD IT WAS 5:00 IN THE MORNING SO THERE WAS NO TRAFFIC AROUND FOR THE EXPLOSION TO HAVE CAUSED AN ACCIDENT! AUDI HAS TREATED THIS LIKE IT'S NOT BIG DEAL, SOMETHING THAT SHOULD BE EXPECTED TO HAPPEN AFTER OWNING ONE OF THEIR CARS FOR 10 YEARS, AND THAT IT IS MY PROBLEM FOR HAVING AN "OLD" CAR. SHAME ON AUDI FOR NOT TAKING RESPONSIBILITY FOR THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629613August 30, 2014
ENGINE, VEHICLE SPEED CONTROL
ON AUG. 09 2014 COMMING TO A STOP I APPLIED THE BRAKES. ALL OF A SUUDEN THE ENGINE STARTED TO ACCELERATE UNCONTROLABLE TRYING TO MOVE THE CAR FORWARD. I PRESSED THE BRAKES AS HARD AS I COULD AND I STOPED THE CAR AFTER I HIT THE CAR IN FRONT WHEN I WAS ABLE TO TURN THE IGNITION KEY OFF. THIS SUDDEN UNINTENDED ACCELERATION MALFUNCTION ALSO HAPPENED ON JAN. 29, 2006 AND JAN. 30, 2011, ALSO REPORTED TO NHTSA AT THOSE TIMES. IT IS A LIFE SAFETY ISSUE AND SHOULD BE ADDRESSED A.S.A.P. THE MANUFACTURER REFUSE TO TAKE ANY ACTION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10621341August 11, 2014
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 AUDI ALLROAD. THE CONTACT STATED THAT THE BRAKES FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THE FAILURE COULD NOT BE DUPLICATED. WHILE DRIVING 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE DID NOT STOP. THE FAILURE CAUSED THE CONTACT TO REAR END ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS WAITING ON THE RESULTS OF THE DIAGNOSTIC TEST FROM THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,848. UPDATED 09/15/14*LJ THE CONSUMER STATED THE FAILURE IS UNINTENDED ACCELERATION NOT BRAKE FAILURE. MANUFACTURER REFUSED ASSISTANCE. UPDATED 1/16/15 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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