Alfa Romeo Stelvio Complaints (2018)

135 consumer complaints on file.

#11606513August 5, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I went to start my car to head to work and the car did not start so i tried to start it again all of a sudden smoke started billowing out from the engine bay. it scared me bad i thought the car was going to catch on fire. I proceeded to have the car towed to the dealer where i was told that a ground strap on the transmission has failed causing the wiring in the engine bay ti burn up. I'm still waiting on a estimate of how much it will cost to repair the vehicle. i believe this is also a safety issue the car could have easily caught fire or died at a stop light causing a crash or road hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606561August 5, 2024
AIR BAGS
We use our vehicle not only for our business but also share it on the Turo platform for rentals. Because of this recall our vehicle as been unlisted until the recall is fixed. It has now been over a month and we have received no solution to the safety recall issue. It’s not only costing us peace of mind as we need to continue using the vehicle ourselves but it’s also costing us money as we havnt been able to rent out the vehicle due to the safety recall not being addressed . We find this delay to be unacceptable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604462July 25, 2024
AIR BAGS, SEAT BELTS
The contact owns a 2018 Alfa Romeo Stelvio. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597182June 27, 2024
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, STRUCTURE
The contact owns a 2018 Alfa Romeo Stelvio. The contact stated while starting the vehicle, the interior lights were inoperable. Additionally, the contact stated while driving at an undisclosed speed, the vehicle failed to respond while switching from Sport Mode to Economy Mode. The contact stated that the failure had been recurring. Additionally, the contact stated that the Engine Stop/Start system was no longer operable while at a complete stop. The contact stated that while driving at various speeds, he noticed a burning coolant odor, which increased while at a complete stop. The contact also stated that he noticed a water leak on the front passenger's side floor and a moldy odor after the vehicle had been in the rain. The contact related the failure to NHTSA Campaign Number: 18V636000 (Electrical System, Engine, and Engine Cooling) and to another unknown recall. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596454June 25, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Alfa Romeo Stelvio. The contact stated while driving 30 MPH, the vehicle stalled and hesitated to restart. The check engine warning light was illuminated. The contact stated that after a while the vehicle restarted but drove with reduced motive power. The battery was replaced but the failure persisted. The contact scanned the vehicle with an OBD II scanner and determined that the fuel pump had failed. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594748June 17, 2024
VEHICLE SPEED CONTROL, ENGINE, ELECTRICAL SYSTEM
I was in the process of merging on the the express way when my vehicle threw a warning light, "service electronic throttle control" along with a "service engine" message and a check engine light. The vehicle went into a "limp" and had extremely poor acceleration, I was almost rear ended because the vehicle couldn't reach highways speeds fast enough. The vehicle has not yet been inspected my the manufacturer but I did some research on this issue and found it to be alarmingly common. There seems to be no clear answer to the reason for this and no sure repairs for the problem. This poses a safety risk to drivers as this problem seems to happen while accelerating. It can be dangerous if someone on the expressway is attempting to merge into 60mph traffic and hit "limp mode" at roughly 30. I believe an investigation need to be conducted regarding this followed by a recall of the affected part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591873June 1, 2024
ENGINE
I have had a sudden loss of coolant causing the engine to overheat. I have never had a leaking issue. But after research I’ve learned this is a common problem with this vehicle. My vehicle began to lose power causing the car to lose acceleration in traffic causing other vehicles to suddenly avoid hitting me and others. The problem has been confirmed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591699May 31, 2024
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Control throttle light resulting vehicle to go into a limp mode and power reduction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590256May 22, 2024
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
Service electronic throttle control keeps going off and car goes into Lino mode and cannot go over a certain speed causing me to not be able to drive it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577798March 16, 2024
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
I have had several incidents with my Alfa Romero Stelvio losing power while driving, This problem has been going on for quite some time, i have had several parts changed out with the same results a few weeks or months later. I took the vehicle to Jim Ellis Alfa Romero for repairs and told them the vehicle was losing power while driving and was told that this problem has occurred on several Stelvios. I left my car with Jim Ellis and a few days later I was told all was good. I didn’t even get a mile away before I loss power again. I brought it back to Jim Ellis and left it again and a few hours later they called and said that the Stelvio needed a new turbocharger that would be $4000 plus installation fees. How is this possible if you told me you had taken care of the issue, and the car didn't even make it a mile.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577369March 14, 2024
STRUCTURE
The contact owns a 2018 Alfa Romeo Stelvio. The contact stated the vehicle lost functionality with the radio and the phone control. The contact stated that the front wipers became inoperable. The START/STOP function was also inoperable. The contact also stated that the heating and air condition controls and the backup camera were inoperable. The contact became aware that water was pooling inside the bottom of the liftgate while opened. The Auto START/STOP indicator light was illuminated. The vehicle was taken to the dealer where a diagnostic test was performed. The contact was informed that the backup camera connections and the electrical wiring harnesses were corroded. The contact referenced NHTSA Campaign Number: 18V203000 (Structure) as a possible solution; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 37,293.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574964March 1, 2024
ENGINE
Please see the following reoccurring problems with the 2018 Alfa Romeo Stelvio, Auto on/off failure has failed 3 times resulting in the check engine light coming on and the vehicle citing service engine. Additionally, the DNA selector doesn’t work when this occurs. The vehicle has been inspected by Southern Alfa Romeo of Norfolk. However, the system reset itself before they inspected. As such they found no evidence of failure. However, within a week the system is back in fault mode rendering the vehicle unsafe to drive. I’ve noticed on several blogs that others owners are having the same problems with no relief from their service provider. Request a NHTSA review of this problem with a solution for correction. Thank you!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567573January 24, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
In December of 2023, the Ground cable/front body harness was melted due to the main battery ground cable from the transmission to the body being corroded and broken. This could have potentially caused car to catch fire. There was no warning light, the car simply refused to start and I could smell something burn. The car is barely 5 years old and driven for 50k miles. The car was last serviced in September/October of 2023 (where this strap issue was not identified, since this is something that is not serviced or expected to break) and has been in no accidents. I strongly believe that this is a faulty piece that alfa Romeo stelvios of that year have. I have heard of atleast 2 other stelvios with the same issue (after a simple google search on forums), however have really never experienced this issue in any other cars I have owned or known off- specially within the first 4-5 years. When I contacted Alfa, I was told that I am out of warranty, so they cannot help me. However, I wanted to raise this safety concern with them and requested if I could talk to anyone else and that request was denied. I am not reporting this because of I want reimbursement of the cost, but primarily so Alfa can investigate and perform a recall as a corrective action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566380January 18, 2024
ENGINE, FUEL/PROPULSION SYSTEM
While I was driving the car suddenly stopped sending gas when pressing the gas pedal and put the can a neutral mode. This was the second time this happened. Luckily the first time I was in my neighborhood going slow. The second time was in the middle of the night pitch black on a busy road. I was stranding the middle of the road and almost got hit. I was so fortunate a cop was driving by an helped. This has been extremely unsettling as I have a 1 year old. Luckily he was in the car but I can’t imagine if I was driving with him on a highway. The first time this happened I went to the gas station to fill a gas station to fill up a gas tank and added it my car. The car said I had a quarter tank when it stalled, but when I added the gas I was nearly empty. I was able to drive it to Alfa and they said I didn’t need a need a new fuel pump but don’t run it under 1/4 tank. I bought the car with 30k miles and apparently the fuel pump was already replaced under warranty. The second time this happened was in Dec 2023 and my car won’t get looked at until Jan 30th, 2024. I read up and there are other complaints of the same issue. This has to be corrected or someone will secretly injured. I’m scared to drive the car and will ultimately sell it because it is NOT safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564673January 10, 2024
ENGINE
Was driving home with my fourteen year old daughter and started to smell a burning smell and began to lose power in the vehicle. Warning light came on that oil level was low. Pulled over as safely as I could on a busy four lane road and opened the hood and saw engine oil and coolant mixed and sprayed all over the engine. Car had never leaked any type of fluids prior to this incident. Had the car towed to one repair shop and was told it would need a new engine. Had it towed to an Alfa Romeo dealer two hours away and was told it needed a new engine too. Initial quote from dealer for a new engine and labor was $22,000. This car is barely worth $20,000. Third party warranty (I bought car used from a dealer) will only pay for gaskets. After weeks of warranty company asking for tear downs of engine and other things, price has risen to $35,000! While reasearching engine malfunctions on Alfa Romeo Stelvios, I have come across many people with similar sitations as mine. Engine replacements at 30,000, 40,000, 50,000 miles. My car has 39,000 miles. This should never happen to car with such low mileage. Called Alfa Romeo customer care and was told that previous owner was not compliant with maintenance and warranty was voided. How do they know that for sure? Just because you don't get your vehicle serviced at the dealership, your noncompliant? I believe that this needs to be looked at from a safety perspective that Alfa Romeo is not doing. During loss of power on busy road and only being able to go 10 mph, we could have easily been rear ended. This total abuse of negligence from Alfa Romeo to recall these engines and fix them, to the warranty company not paying for the engine replacement/repairs, and to the dealer that is charging this extreme amount of money for this. Car insurance will not pay for this as this is mechanical and was not involved in a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563485January 4, 2024
ELECTRICAL SYSTEM
When attempting to start the car using the push-button on the steering wheel, the engine did not crank and several system alerts were visible on the display (no warnings prior to this). Smoke began billowing from under the hood and left-front wheel arch after a few seconds. It was towed to the shop, the problem reproduced, and found to have a corroded main grounding wire going from the transmission to the frame. It is clear that the ground wire, which is not insulated or covered in any way, was not sufficiently grounding the electrical systems. Thus, the path of least resistance was the smaller gauge wiring in the electrical harness to include the ABS and starting/charging circuits which melted under the higher load. The extent of the damage is still being evaluated at the repair facility. This defect in the electrical circuitry could, at worst, have caused a fire, but thankfully just left us stranded. It is believed this problem could occur even while driving creating a serious condition and potential for an accident or injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561407December 21, 2023
ENGINE, ELECTRICAL SYSTEM, STEERING
Driving on highway lost full power of engine. Throttle body control message came on . Then steering wheel started to stiffen up . Terrible experience and scary lucky was able to gain control on vehicle and pullover . Reading reviews after getting this vehicle 2 years later that it’s common in most car of this make and very unsafe . Dealer doesn’t help and warranty is crap leaving you going to the dealer several times spending dollars on the same safety issue .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546618September 26, 2023
ENGINE
Engine blew at a bit over 40000 miles. There were regular oil changes and service done. The car of this quality and price should never have the engine blown at this amount of miles. It happened right after oil change and inspection, which confirmed everything was fine with the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533733July 21, 2023
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
Vehicle stalled loss power on highway while driving 70mph almost got rear ended. Was able to exit highway and park vehicle. Shut it off for 10 minutes started back up put in reverse car would move at all put it in drive still wouldn’t move. This is very dangerous I couldn’t have been killed. Check engine light came on and stayed on. Stop/Start stated unavailable and service engine soon
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531124July 9, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The car will shut off in traffic out of no where. While driving the cars speed randomly will decrease to 15 miles and hour on the interstate almost causing a crash. When the cars speeds decreases randomly it does not all you to accelerate. Therefore the car is just going 15 miles an hour on a highway of no less than 65 miles. This has happened multiple times in the last 2 months. I see there was a recall of the same vehicles for the same issue a few years ago but this vehicle wasn’t listed yet it is experiencing the same issues. Have spent countless dollars and the problem is still not fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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