Acura TSX Complaints

685 consumer complaints on file.

#11165408January 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
I WAS DRIVING AROUND 30 MPH AND THE EPS WARNING LIGHT CAME ON, THEN IMMEDIATELY AFTER THE POWER STEERING WENT OUT. I ALMOST CRASHED AS THE WHEEL WAS EXTREMELY DIFFICULT TO TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163045December 21, 2018
UNKNOWN OR OTHER
GOT INTO MY VEH. SEVERAL WEEKS AGO AND FOUND BITS OF GLASS ON THE PASSENGER SEAT. LOOKED UP AND FOUND MY SUNROOF SHATTERED, BUT STILL HELD TOGETHER, APPARENTLY BY THE TINT FILM ON THE INSIDE OF THE GLASS. GETTING OUT, I FOUND PIECES OF GLASS ON THE OUTSIDE OF THE GLASS ROOF. IT APPEARED TO HAVE IMPLODED FROM THE INSIDE' NO KNOWN CAUSE. CAR WAS PARKED WHEN I FOUND THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162270December 18, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE CAR DOOR LOCKS, OR DOOR LOCK ACTUATORS, HAVE FAILED MULTIPLE TIMES ( EACH DOOR AT LEAST TWICE) IN FIVE YEARS. THE CAR IS NOW EIGHT YEARS OLD AND ALL THE ACTUATORS HAVE FAILED AGAIN. THE SAFETY ISSUE ARISES WHEN THE DOOR SHOULD AUTOMATICALLY LOCK AFTER REACHING 10MPH, BUT THEY DO NOT DUE TO ACTUATORS FAILING TO LOCK DOOR. THIS COULD CAUSE THE DOORS TO OPEN IF INVOLVED IN CRASH. I AM CONCERNED WITH THIS SAFETY ISSUE AS IT COULD ALSO ALLOW UNWANTED PEOPLE FROM ENTERING MY VEHICLE AT ANY GIVEN TIME. ANOTHER ISSUE IS IT IS POSSIBLE TO BE LOCKED OUT OF THE VEHICLE IF ALL OF THE ACTUATORS FAIL AT THE SAME TIME, AS IT REQUIRES MANUAL ACTIVATION OF LOCKS FROM THE INSIDE OF THE VEHICLE. THE FAILURES HAVE BEEN DOCUMENTED WHILE THE CAR WAS UNDER WARRANTY WITH ACURA. I KNOW OF OTHER TSX OWNERS HAVING THE SAME ISSUE. I HAVE ASKED TO HAVE THIS ISSUE REPAIRED FROM ACURA AND THEY HAVE DECLINED THE REPAIR, STATING THE VEHICLE IS NO LONGER UNDER WARRANTY, EVEN THOUGH THEIR SERVICE REPRESENTATIVES HAVE ACKNOWLEDGED THE ACTUATORS ARE AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161758December 15, 2018
STEERING
"TAKATA RECALL" ACURA NEEDS TO BE AWARE OF WHAT HAPPENED TO ME YESTERDAY. YESTERDAY I WAS DRIVING HOME FROM WORK WHEN ALL OF A SUDDEN THE EPS SYSTEM LIGHT TURNED ON. THIS IS THE POWER STEERING LIGHT. MY STEERING WHEEL LOCKED WHERE I WAS HAVING DIFFICULTY STEERING MY WHEEL. LUCKILY I ONLY HAD 2 MAKE 2 TURNS BUT IT WAS HARD DOING SO. AN INEXPERIENCED DRIVER WOULD HAVE CRASHED AND IT COULD POSSIBLY LEAD TO A FATALITY BEING THAT A CAR IS NOT SUPPOSED TO LOCK ON YOU WHEN YOU ARE DRIVING ON THE FREEWAY. NOW, I CAN'T DRIVE MY CAR TO WORK OR AT ALL. I NEED TO TOW IT TO A DEALER AND I PROBABLY HAVE TO PAY THOUSANDS TO FIX IT. I'VE HAD MY CAR ONLY 6 YEARS. PLEASE BE AWARE THERE ARE MANY COMPLAINTS ONLINE WITH THE SAME MAKE YEAR AND MODEL WITH THE SAME ISSUE. I DON'T THINK IT IS FAIR I HAVE TO PAY TO FIX IT. I HAVE A 2001 HONDA ACCORD AND IT RUNS WAY BETTER WITH NO ISSUES LIKE THIS CAR. THE CAR WAS IN MOTION WHEN THIS HAPPENED TO ME, WHICH MAKES THIS EVEN MORE DANGEROUS. I WAS FRIGHTENED FOR MY LIFE AND THAT IS WHY I AM TAKING IT TO THIS FORUM. IF NOTHING IS DONE ABOUT THIS I AM SEEKING LEGAL ADVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160957December 12, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
THE ELECTRONIC STEERING MODULE FAILED AT 45000 MILES. IT IS A VERY EXPENSIVE FIX AND ACURA IS NOT WILLING TO HELP. IT APPEARS TO BE A COMMON PROBLEM BECAUSE VEHICLES SEEM TO BE COMPUTERS MORE THAN ANYTHING THESE DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156995December 8, 2018
STEERING
WAS DRIVING DOWN THE ROAD RIGHT AFTER COMING OFF THE HIGHWAY AND SUDDENLY THE POWER STEERING LIGHT CAME ON AND STARTED BLINKING AND BEEPING. I TRIED TO TURN INTO A SIDE STREET AS SOON AS POSSIBLE AND THE POWER STEERING WAS DEFINITELY MALFUNCTIONING, MAKING IT VERY HARD TO TURN. GOOD THING I WASNT STILL ON THE HIGHWAY AT THE TIME OR IT COULD HAVE BEEN PRETTY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156029December 4, 2018
ELECTRICAL SYSTEM, STEERING
WHILE DRIVING AND ALMOST ENDING UP IN A ACCIDENT TO WHERE I COULD INJURY MYSELF OR SOMEONE ELSE MY CAR IMMEDIATELY SAID CHECK POWER STEERING AND THE STEERING WHEEL LOCKED AS WELL THEN THE DEALERSHIP CHARGERS 1500.00 JUST NOT SAFE AND OVER PRICED REPAIR TO SOMETHING THAT GIVES YOU KNOW WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154214November 27, 2018
ENGINE
EXCESSIVE OIL CONSUMPTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154129November 26, 2018
STEERING
RACK AND PINION (STEERING RACK) LEAKING. MULTIPLE ACURA TSX FROM 2004-2008 WILL MOST LIKELY RUN INTO THIS PROBLEM. SEEN A FEW COMPLAINTS ON SOCIAL MEDIA FROM VARIOUS ACURA TSX OWNERS FROM 2004-2008 MODELS. VERY HIGH COST TO REPLACE AND DANGEROUS IF STEERING RACK FAILS. BOUGHT FROM DEALERSHIP A FEW MONTHS BACK AT 111K MILES, NOW AT 115K ONLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151972November 16, 2018
STEERING
POWER STEERING SYSTEM ABRUPTLY CUT OUT AS I WAS DRIVING DOWN THE HIGHWAY. STOP AND GO TRAFFIC. I WAS FORCED TO TRY AND GET THE VEHICLE OFF TO THE SIDE OF THE ROAD WITH NO POWER STEERING IN RUSH HOUR TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150058November 8, 2018
FUEL/PROPULSION SYSTEM
FAST BURNING OF OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143914October 29, 2018
STEERING
I WAS DRIVING MY 2012 ACURA TSX WHEN MY STEERING BECAME VERY DIFFICULT TO TURN AND ALMOST CAUSED ME TO GET INTO AN ACCIDENT. A WARNING SIGN CAME UP ON MY DASHBOARD SAYING "CHECK POWER STEERING". I ONLY HAVE 79,000 MILES ON MY VEHICLE AND HAVE SEEN TONS OF OTHER COMPLAINTS REGARDING THIS ISSUE. ADDITIONALLY, ACURA/HONDA PROVIDED A WARRANTY EXTENSION ON EARLIER MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143908October 29, 2018
STEERING
THE POWER STEERING LIGHT WENT ON WHEN I STARTED THE CAR. TRIED TO DRIVE THE CAR AND IT WAS VERY STIFF.THE CAR WAS HARD TO DRIVE ABOVE 20 MPH. THE NEXT MORNING THE LIGHT WAS OFF AND THE STEERING WAS NORMAL. WENT TO DEALER AND THEY STATED THE EPS NEEDED TO BE REPLACED AT $ 1,700
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143350October 27, 2018
STEERING
MY NAME IS [XXX] AND I WOULD LIKE TO FILE A COMPLAINT WITH ACURA LOCATED AT THE FOLLOWING TAKATA RECALL ACURA CORPORATE OFFICE HEADQUARTERS AMERICAN HONDA MOTOR CO., INC. 1919 TORRANCE BLVD. TORRANCE, CA 90501-2746 USA CORPORATE PHONE NUMBER: 1-800-999-1009 FAX NUMBER: 1-310-783-3023 CUSTOMER SERVICE NUMBER: 1-800-382-2238 MY COMPLAINT/CONCERN: WHY HAS THERE NOT BEEN A RECALL ON A MAJOR AND NUMEROUS AMOUNT OF ISSUES (AND COMPLAINTS FROM A WIDESPREAD OF CUSTOMERS REGARDING THE SAME EXACT ISSUE WITH THE SAME EXACT VEHICLE) CONCERNING ELECTRIC POWER STEERING OF THE 2012 ACURA TSX? THIS ISSUE NEEDS TO BE RECALLED BY ACURA BUT INSTEAD THE CONSUMERS ARE PAYING THOUSANDS OF DOLLARS TO GET THE ELECTRIC POWERING STEERING REPAIRED (WHICH CAN ONLY BE REPROGRAMMED BY ACURA). ACURA HAS IT SET UP WHERE ONLY ACURA AND HONDA CAN REPROGRAM ISSUES SUCH AS THIS AND I GUESS THAT STILL KEEPS THE MONEY INSIDE THEIR COMPANY SO WE THE CONSUMER CAN NOT TAKE IT ELSEWHERE WHERE IT MAY BE CHEAPER FINANCIALLY TO GET REPAIRED. I CONTACTED ACURA CUSTOMER RELATIONS IN CALIFORNIA THROUGH EMAIL AND FAX INITIALLY. I THEN ON SPOKE ON THE TELEPHONE WITH THE DISTRICT MANAGER, APRIL BLANK AND HER SUPERVISOR, [XXX]. DURING THE CONVERSATION I ASK WAS THERE A RECALL ON THE ELECTRIC POWER STEERING AND THERE ANSWER WAS NO. I SHOWED THEM THE LIST OF CONSUMER COMPLAINTS WITH THE SAME EXACT VEHICLE AND MENTIONED TO THEM BOTH THAT THERE SHOULD BE A RECALL AND THEIR ANSWER WAS VERY NON-CHALENT AND BASICALLY TELLING MY WARRANTY IS OVER BECAUSE MY CAR IS OVER 150,000 AND THERE IS ABSOLUTELY NOTHING ACURA CAN DO TO ASSIST. NOW I NOT QUITE SURE WHAT THE WARRANTY HAS TO DO WITH A RECALL THAT I SUGGESTED, BUT I GUESS THEY WERE TRYING TO FIND ANYWAY OUT NOT TO ASSIST WITH HELPING WITH THE ELECTRIC STEERING PROBLEM. I CANT DRIVE THAT CAR BECAUSE IF IT LOCKS UP ON ME WHILE DRIVING IT TO THE ACURA DEALERSHIP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142448October 24, 2018
STRUCTURE:BODY, SUSPENSION, WHEELS
I TRAVELED 150 MILES TO PURCHASE A 2012 ACURA TSX AT CALIDAD MOTORS IN CONCORD CA. I WAS TOLD MY DEAL WENT THROUGH SO THAT IS WHY I DROVE THAT FAR. WHEN I GOT THERE, CHECKED OUT THE CAR AND STATED THE ISSUES TO THE DEALERSHIP, WHICH WERE PROMISED IN THE DEAL PAPER WORK THAT THEY WOULD GET FIXED. I HAVE CONTACTED DEALER AND THE DEALERSHIP REFUSES TO CONTACT ME BACK OR ASSIST ME IN THIS REPAIR. I EXPRESSED THAT THEY SOLD ME A VEHICLE THAT HAD BEEN IN AN ACCIDENT, DUE TO WHAT THE REPAIR SHOP HAD TOLD ME. I WAS TOLD TO SEND IN THE PHOTOS AND A VIDEO OF THE DAMAGED BUMPER AND FOG LAMP AREA. THEY STILL HAVE NOT RESPONDED TO ME. SINCE THEN, MY BUMPER HAS FALLEN OFF AND CAUSED DAMAGE TO THE VEHICLE. I HAD MY HUSBAND PUT THE BUMPER BACK ON TO THE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11141898October 22, 2018
STEERING
WHILE DRIVING ON A HIGHWAY THE 'CHECK POWER STEERING SYSTEM LIGHT' CAME ON AND LOCKED MY STEERING WHEEL. THIS VERY DANGEROUS AND CONIDERED LIFE RISK- NO PRIOR WARNING AT ALL GIVEN. MY CAR ONLY HAS 74K MILES, NEVER THOUGHT THIS COULD HAPPENED AT SUCH LOW MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131851September 26, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
CHECK POWER STEERING SYSTEM WARNING LIGHT CAME ON AFTER BEING PARKED FOR 9 HOURS IN A PARKING DECK AT WORK. AS I WAS GETTING OFF WORK I PLACED MY KEY IN THE IGNITION AND THAT'S WHEN THE LIGHT APPEARED. I TOOK THE KEY OUT AND LET THE CAR SIT FOR A WHILE ABOUT 20 MINUTES AND STARTED THE CAR AGAIN,BUT IT DID THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130457September 20, 2018
ELECTRICAL SYSTEM, STEERING
TWO DAYS AGO I WAS DRIVING ACURA TSX 2012 ON THE HIGHWAY AND ALL OF A SUDDEN I HAD A MESSAGE WARNING CHECK POWER STEERING AND THE DRIVE WHEEL COMPLETELY LOCKED. IT LASTED A COUPLE OF MINUTES. TOOK THE CAR TO AN ACURA SERVICE CENTER AND HAD TO REPLACE THE ESO UNIT. THIS IS A SERIOUS ISSUE THAT NEEDS TO BE ADDRESSED WITH PRIORITY BEFORE PEOPLE DIE OR A TRAGEDY HAPPENS. IT IS NOT BEING ATTENDED AS IT SHOULD AS A HIGH LIFE THREATAMING ISSUE. ACURA HAS THE NUMBERS OF THE REPLACED UNITS AND NEEDS TO TAKE ACTION. I EXPECTED MORE FROM A HIGH QUALITY COMPANY. WHAT DOES IT NEED IN ORDER TO BE CALLED IN RECALL, THIS IS AN ANTICIPATED DEATH THAT CAN BE AVOIDED.. PLEASE TAKE IMMEDIATELY ACTION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130040September 18, 2018
STEERING
WHILE DRIVING TO WORK THIS MORNING ALL SUDDENLY MY CAR POWER STEERING SYSTEM FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128834September 11, 2018
STEERING
VEHICLE HAS LESS THAN 57K MILES AND FANTASTICALLY MAINTAINED. WHILE DRIVING WITH MY 3.5 YEAR OLD DAUGHTER THIS AFTERNOON, THE POWER STEERING LIGHTS AND MESSAGE CAME UP AND THE STEERING IMMEDIATELY FAILED CAUSING PANIC FOR MY DAUGHTER'S AND MY SAFETY. THE INFOTAINMENT SYSTEM ADVISED OF THE PROBLEM AND SUGGESTED TO TURN VEHICLE OFF THEN BACK ON AND THE PROBLEM PERSISTED FOR THE NEXT 4 MINUTES OF DRIVING THEN A MANDATORY STOP WAS MADE, VEHICLE TURNED OFF AND SAT FOR 20 MINUTES THEN STARTED AGAIN AND PROBLEM WAS NONEXISTENT BUT WHILE DRIVING FOR ANOTHER 4 MINUTES, THE SYSTEM SHUT OFF AGAIN WITHOUT WARNING. LUCKILY I WAS NEAR MY HOME ABLE TO PARK. THIS WAS AN AWFUL FEELING AND I FEARS FOR MY DAUGHTER'S AND MY LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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