Acura RDX Complaints

2,183 consumer complaints on file.

#11230013July 8, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
TWICE NOW UNDER 5400 MILES, WHILE DEPRESSING GAS PEDDLE TO PASS ON AN INTERSTATE AT AROUND 70 MPH, THE CAR TOTALLY LOSES POWER AND ENGINE LIGHT COMES ON LEAVING US IN A VERY UNSAFE POSITION IN THE FAST LANE OF TRAVEL. WE BARELY AVOIDED COLLISIONS MAKING IT TO THE SHOULDER. AFTER RESTARTING THE CAR, THE ENGINE LIGHT IS OFF AND CAR APPEARS TO OPERATED NORMALLY AGAIN. ACURA COULD NOT FIND ANY CODES IN CPU AND TOLD US TO BRING IT BACK IF HAPPENS AGAIN. OPENED A TICKET ON ACURA'S WEB SITE - NO REPLY FOR NEARLY A WEEK NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229404July 4, 2019
POWER TRAIN
WHILE TRAVELING CROSS COUNTRY ON THE SECOND DAY OF TRAVEL I ATTEMPTED TO ACCELERATE TO PASS A CAR AT APPX 75 MPH AND MY CAR SUDDENLY AND RAPIDLY STARTED TO DECELERATE. I NOTICED THAT THE "CHECK ENGINE" LIGHT WAS ON AND I COULD ONLY REACH SPEEDS OF APPX 40MPH. ONCE I MADE IT TO THE SHOULDER I TURNED THE VEHICLE OFF AND WAITED APPRX 1 MINUTE BEFORE RESTARTING. AFTER RESTARTING, I PRECEDED TO COMPLETE THE TRIP WITHOUT FURTHER INCIDENT. I HAVE NOT EXPERIENCED THIS CONDITION SINCE THE REPORTED INCIDENT. I CONTACTED MY DEALER AND NOTIFIED THEM OF THE EVENT AND THEY SAID THEY ARE NOT AWARE OF THIS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229059July 2, 2019
VISIBILITY
TL* THE CONTACT OWNS A 2013 ACURA RDX. WHILE DRIVING 30 MPH, THE REARVIEW MIRROR AND PART OF THE WINDSHIELD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THOMAS ACURA (LOCATED AT 580 S CITRUS AVE, COVINA, CA 91723, (626) 915-1602), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228439June 29, 2019
STRUCTURE:BODY
I WAS DRIVING DOWN THE HIGHWAY AND MY MOONROOF SUDDENLY SHATTERED. I HAD TAKEN A LEFT HAND TURN ONTO THE HIGHWAY AND SHORTLY AFTER I REACHED THE 55 MPH SPEED LIMIT I HEARD A LOUD NOISE AND DIDN'T KNOW WHAT HAPPENED AT FIRST, THEN I HEARD MORE CRACKLING FROM ABOVE AND FIGURED IT WAS THE MOONROOF. LUCKILY I HAD THE SHADE CLOSED AND THERE WERE NO OTHER VEHICLES AROUND ME AT THE TIME. SINCE THERE WERE NO OTHER VEHICLES AROUND AND I WASN'T DRIVING UNDER AN OVERPASS, IT SEEMS TO ME THIS HAPPENED SPONTANEOUSLY VS SOMETHING LIKE A ROCK HITTING THE MOONROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223149June 28, 2019
SERVICE BRAKES
THE BRAKES SQUEAK LOUDLY ALL THE TIME WHEN I COME TO A STOP OR APPLY PRESSURE. I HAVE BEEN TO THE DEALERSHIP 3 TIMES AND HAD THEM REPLACED ALSO CALLED ACURA CORPORATE. ITS A KNOWN PROBLEM THAT THEY ARE LOOKING INTO BUT I DON'T FEEL SAFE IN THIS VEHICLE ANYMORE.I FEEL LIKE MY LIFE IS IN DANGER EVERYDAY DRIVING THIS CAR. PURCHASED AT ACURA OF SEATTLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228306June 28, 2019
AIR BAGS
PASSENGER SIDE FRONT AIRBAGS TURNS OFF RANDOMLY WHILE SEAT IS OCCUPIED BY SOMEONE OVER 100 LBS. THIS HAS HAPPENED WHEN STARTING THE CAR OR AFTER TRAVELING. IT HAS OCCURRED ON ANY TYPE OF ROAD AND WHILE THE PASSENGER IS SITTING SQUARELY IN THE SEAT AND THE SEAT BELT IS FASTENED. THE CAR HAS BEEN IN THE SHOP FOR REPAIRS 3 TIMES AND WAS TOLD THEY COULD NOT DUPLICATE PROBLEM AND RETURNED CAR WITH NOTHING DONE. ON THE THIRD VISIT THE SERVICE MANAGER TOLD ME THAT IT WAS A DUEL SENSOR AND READ LOW THAN ACTUAL WEIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222974June 27, 2019
POWER TRAIN
I KNOW BY NOW THE PUBLIC MAY REALIZE ALL THE ISSUES SURROUNDING THE 2019 RDX MODEL. I PURCHASED ONE THREE MONTHS AGO. WHILE THERE ARE A HOST OF IMPORTANT ISSUES/PROBLEMS I HAVE SEEN WITH THE VEHICLE, ALL 'APPEAR' TO BE SOFTWARE RELATED, I WOULD LIKE TO EXPRESS MY CONCERN WITH ONE SPECIFIC ISSUE. THE THROTTLE IS DELAYED WHEN ACCELERATING FROM A STANDSTILL UP TO 10 MPH, BUT CAN ALSO HAPPEN AT HIGHER SPEEDS. THIS APPEARS TO BE DEPENDENT ON THE RPM. THIS OCCURS IN COMFORT AND SPORT MODES. THE DELAY IS ONE TO TWO SECONDS. THIS DELAY IS CRITICAL WHEN SAY, TAKING A TURN CROSSING TRAFFIC. YES, THERE ARE MANY CUSTOMERS WITH THE SAME PROBLEM. I SEE THIS AS A SAFETY ISSUE, JUST AS BAD AS, FOR EXAMPLE, BRAKES NOT ACTUALLY BEING APPLIED FOR 1 OR TWO SECONDS AFTER BEING PHYSICALLY APPLIED, OR MAYBE THE CLUTCH BEING DELAYED IN A MANUAL TRANSMISSION BY TWO SECONDS. THIS WOULD NEVER BE ACCEPTABLE IN THE MARKETPLACE, BUT YET SOMEHOW AN AUTOMATIC TRANSMISSION IS OK TO BE DELAYED. WE RDX OWNERS HAVE RECEIVED A SOFTWARE UPDATE IN FEBRUARY. I FEEL THIS IS UNACCEPTABLE. IT APPEARS THE VEHICLE WAS NOT READY FOR PRODUCTION 2 YEARS AGO, AND HAS YET TO SEE CRITICAL PROBLEMS FIXED. I HAVE BEEN TO THE DEALER WHERE THEY DID A CLUTCH PROCEDURE AND PASSED ON RESULTS TO ACURA. THIS PROCEDURE DID NOT FIX THE ISSUE, AND I HAVE PASSED THIS INFO ONTO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221536June 20, 2019
AIR BAGS
CONCERN OF 'CHECK AIRBAG' LIGHT COMING UP SINCE I HAVE TWO CHILDREN TO TRANSPORT EVERY DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219423June 12, 2019
ENGINE
I WAS DRIVING ON A MAJOR HIGHWAY ACCELERATING TO ENTER A TOLL LANE. THE ENGINE LIGHT STARTED FLASHING AND I LOST ACCELERATION ABILITY IMMEDIATELY. I HAD TO CROSS 6 LANES TO GET TO SHOULDER ACROSS A MAJOR HIGHWAY.. I HAD ALREADY BEEN DRIVING FOR 1.5 HOURS WITH NO ISSUES. THE DEALERSHIP SAYS THERE IS NO RECORD OF THE ISSUE IN THE CAR LOGS AND THEREFORE NOTHING THEY CAN DO. THIS WAS A VERY DANGEROUS SITUATION AND I WAS LUCKY THAT FELLOW DRIVERS ALLOWED MY LIMPING VEHICLE ACCESS TO THE SHOULDER BEFORE THE CAR COMPLETELY STOPPED. SHUTTING OFF AND TURNING BACK ON THE CAR RESET THE ISSUE AND I WAS ABLE TO DRIVE NORMALLY. ENGINE IDLE STOP NO LONGER WORKED AFTER THIS HAPPENED. I HAD PASSED THROUGH A MAJOR RAINSTORM PRIOR TO THIS ISSUE - NOT SURE IF THAT WAS RELATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218870June 10, 2019
ENGINE, STRUCTURE
TL* THE CONTACT OWNS A 2016 ACURA RDX. WHILE DRIVING APPROXIMATELY 65 MPH, A BANGING NOISE WAS HEARD COMING FROM UNDER THE SUBFRAME OF THE VEHICLE AND THE AIR CONDITIONING WOULD NO LONGER BLOW COOL AIR. THE VEHICLE WAS TAKEN TO BRADSHAW ACURA (2450 LAURENS RD, GREENVILLE, SC) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONING SYSTEM BOLT HAD ERRONEOUSLY DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217497June 3, 2019
ENGINE
AFTER LEAVING WORK ON MAY 16, 2019, I ACCELERATED FROM A STOP LIGHT ONTO HIGHWAY 1 IN SAN LUIS OBISPO. IMMEDIATELY, THE CAR STALLED, LOST ALL POWER, AND A WARNING LIGHT ILLUMINATED STATING "AWD MALFUNCTION, AWD NOT AVAILABLE." I PULLED OFF THE ROAD, TURNED THE CAR OFF. I RE STARTED A COUPLE MINUTES LATER, AND MADE IT HOME. HOWEVER, THE CAR APPEARED TO BE OPERATING ON ABOUT 50% POWER, AS IT STRUGGLED TO MAINTAIN HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217384June 2, 2019
ENGINE
WHILE DRIVING ON A 2 LANE HIGHWAY ON MAY 25, 2019, I ATTEMPTED TO PASS A SLOWER MOVING VEHICLE BY FLOORING THE GAS TO OVERTAKE THEM, AND CROSSING THE HASHED HIGHWAY LINE. I WAS DRIVING IN AN AREA WHERE THE ROAD UNDULATED, SO PASSING WAS ONLY LEGAL IN STRETCHES WHERE THE ROAD WAS FLAT WITH DISTANT VISIBILITY. AS I MOVED OVER AND FLOORED IT TO PASS, THE CAR HESITATED AND LOST PROPULSION, AND THE ENGINE LIGHT BEGAN FLASHING. I WAS FORCED TO TRANSITION FROM AN AGGRESSIVE, BUT LEGAL, PASSING MANEUVER, TO SWINGING BACK INTO POSITION BEHIND THE VEHICLE I WAS ATTEMPTING PASS, AND IN FRONT OF ANOTHER VEHICLE TAILING ME, BUT NOW I WAS LOSING SPEED. THE CAR BEHIND ME WAS FORCED TO BRAKE HARD, AND MY MECHANICAL FAILURE PUT THEM AND ME AT RISK. AS I SLOWED DUE TO LOST POWER WHILE IN LIMP MODE, I MOVED TO THE SHOULDER, SHUT OFF MY CAR, AND WAITED A FEW MINUTES. I RESTARTED AND EXPERIENCED NO CONTINUING ISSUE. THIS ISSUE IS SO FAR ISOLATED IN MY EXPERIENCE, HOWEVER I HAVE RESEARCHED IT ON THE FOLLOWING SITE AND SEE MULTIPLE REPORTS OF THE SAME ISSUE: HTTPS://ACURAZINE.COM/FORUMS/3G-RDX-PROBLEMS-FIXES-458/LIMP-MODE-2019-SPEC-971802/PAGE3/.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210809May 30, 2019
SEAT BELTS
I PARKED AND SHUT MY CAR OFF AT OUR LOCAL SHOPRITE PARKING LOT. I GOT OUT OF THE CAR AND MY SON WAS YELLING THAT HE COULDN'T GET OUT.THE SEATBELT HAD HIM TANGLED UP. I TOOK THE LATCH OFF AND TRIED TO LOOSEN THE SEAT BELT. HE TRIED PULLING THE SEAT BELT TO LOOSEN IT NOTHING. I TURNED THE CAR ON TO SEE IF IT WOULD LOOSEN THAT WAY NOTHING. I DROVE HOME. EVERYTHING WE ATTEMPTED THE SEAT BELT KEPT TIGHTENING. I TRIED PULLING IT OVER HIM UNDER HIM TOOK OFF HIS SHOES AND JEANS. REMEMBER IT WAS UNBUCKLED ALREADY. I GOT HOME AND TRIED TO UNSCREW THE BOLT THAT ATTACHED THE SEAT BELT TO THE CAR. UNFORTUNATELY, THE BIT WASN'T LONG ENOUGH. AT THIS POINT AN HOUR PASSED OF US TRYING EVERYTHING POSSIBLE TO GET HIM OUT. HIS STOMACH STARTED HURTING HIM. I HAD TO CUT THE SEATBELT. I WAS GOING TO CALL THE POLICE BUT I'M VERY HANDY AND I KNEW AT THIS POINT I HAD TRIED EVERYTHING POSSIBLE PLUS MY SON WAS IN PAIN, THE SEATBELT WAS HURTING HIS STOMACH. I HOPE SHARING THIS STORY HELPS OTHER PARENTS AND IF THIS HAPPENS TO YOU PLEASE REPORT IT. EVEN IF YOU ARE HANDY AND KNOW NOTHING CAN BE DONE REPORTING IT HELPS, THIS WAY IT'S NOT ONLY YOUR WORD. I BELIEVE SOMETHING IS VERY WRONG WITH THIS SEATBELT DESIGN. ON ANOTHER NOTE, PEOPLE MIGHT THINK MY KID WAS JUMPING AROUND CREATING HAVOC BUT MY SON IS ACTUALLY VERY RESERVED AND QUIET.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11210032May 26, 2019
ENGINE, UNKNOWN OR OTHER
MY ACURA HAS "STALLED" TWICE NOW WHILE PASSING (ONCE AT ABOUT 4800 MILES AND THE OTHER AT ABOUT 5600 MILES ON ODO). BOTH TIMES THE CAR WAS IN CRUISE CONTROL AND LANE KEEP ASSIST AND TRAVELING ON A HIGHWAY AT ABOUT 60MPH. BOTH TIMES I WAS OVERTAKING A LARGE VEHICLE THAT WAS TO THE RIGHT OF ME. BOTH TIMES, I PUT THE PEDAL TO THE FLOOR, THE CAR ACCELERATED FOR ONLY A SPLIT SECOND, THEN LOST ALL POWER, THE ENGINE LIGHT STARTED BLINKING AND WENT INTO LIMP MODE. I HAD TO CUT ACROSS SEVERAL LANES OF TRAFFIC WITH NO ENGINE POWER TO GET THE SHOULDER. (VERY DANGEROUS.) BOTH TIMES, WHEN I SHUTDOWN AND IMMEDIATELY RESTARTED THE CAR, IT THEN RAN NORMALLY. HOWEVER, BOTH TIMES AFTER THIS HAPPENED, THE CAR'S IDLE START/STOP FUNCTION STOPPED WORKING (THE ENGINE NEVER SHUT OFF AT STOPS). SO FAR, I HAVE NOT BEEN ABLE TO PURPOSELY RECREATE THE PROBLEM WHEN I TRY TO DO SO IN SAFE DRIVING CONDITIONS. THE FIRST TIME I TOOK IT TO THE DEALERSHIP, THEY DIDN'T FIND ANY CODE OR ANYTHING WRONG WITH IT. HOWEVER, WHATEVER THEY DID CAUSED THE IDLE START/STOP FUNCTION TO START WORKING AGAIN. THIS TIME IT HAS BEEN 6 DAYS AND THE IDLE START/STOP FUNCTION HASN'T ACTIVATED ONCE (I HAVE NOT RETURNED TO DEALER YET). ACURA CLIENT RELATIONS CLAIMS THEY WILL HAVE A FIELD TECHNICIAN TEST MY CAR, BUT I MAY HAVE TO WAIT WEEKS OR MONTHS FOR THAT TO HAPPEN. OTHER OWNERS ARE REPORTING NEAR IDENTICAL PROBLEMS ON HTTPS://WWW.CARCOMPLAINTS.COM/ACURA/RDX/2019/ENGINE/ENGINE.SHTML THIS IS GOING TO RESULT IN A CAR CRASH AT SOME POINT FOR SOME DRIVER, SO URGENT ATTENTION IS NEEDED TO RESOLVE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209546May 23, 2019
AIR BAGS
MY VEHICLE HAD TWO RECALLS FOR THE SAME PROBLEM . IT WAS SERVICED BY THE FIRST RECALL , HOWEVER THE SAME PROBLEM RETURNED WITH ANOTHER AIRBAG NOTIFICATION . WHEN I CONTACTED ACURA AND MY DEALER THEY ARE TELLING ME THAT DESPITE THE LATEST RECALL MY VEHICLE IS NOT ON THE LIST. I BELIEVE IT HAS TO BE RELATED ,BUT THEY CANNOT TELL ME WHY VEHICLE IS EXEMPT FROM THE SECOND RECALL. I AM AFRAID TO DRIVE THE VEHICLE BECAUSE OF THE IMMINENT DANGER . I NEED YOUR HELP. I NEED TO KNOW WHY VEHICLE IS EXEMPT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209152May 22, 2019
ELECTRICAL SYSTEM
HANDS FREE LINK CAUSES BATTERY TO DRAIN AND THIS ISSUE IS WITH LOTS OF HONDA AND ACURA DIFFERENT MODELS AND HONDA KNOWS ABOUT THIS PROBLEM AND STILL CHOOSE TO IGNORE IT.CLASS ACTION LAWSUIT FILED IN CALIFORNIA ABOUT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206211May 8, 2019
ELECTRICAL SYSTEM
THE TALE LIGHTS, PARK LIGHTS HAVE DISCONTINUE TO WORK, THE BRAKE LIGHT ABOVE TRUCK DOOR IS NOT WORKING. THERE IS NOT BLOWN FUSE OR BULB. DID NOT REALIZE UNTIL MARCH 9TH, WHEN MY DAUGHTER PULLED ME OVER TO TURN ON MY LIGHTS AT NIGHT. I HAD HEAD LIGHTS BUT NO REAR LIGHTS AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206343May 8, 2019
AIR BAGS
SINCE I PURCHASED THE VEHICLE, THE PASSENGER AIRBAG LIGHT DOES NOT ALWAYS GO OUT EVEN WITH MY WIFE WHO WEIGHS 105 LBS IS PROPERLY SEATED WITH SEAT BELT ON.VEHICLE IS PARKED. IN ORDER TO CLEAR THIS, I NEED TO TURN OFF VEHICLE AND RE-START. THIS HAPPENS ON OCCASION BUT IS NOT EVERY TIME. DEALER HAS CHECKED SEVERAL TIMES AND SAID THEY CALIBRATED THE SEAT WEIGHT TO 65 LBS. MY VEHICLE HAS BEEN IN SERVICE AT LEAST 4 TIMES FOR THIS ISSUE AND OTHERS THAT ARE INTERMITTENT. I HAVE SEVERAL PHOTOS AND VIDEOS OF THIS ISSUE AND HAVE CURRENTLY FILED LEMON LAW FOR THIS VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205970May 7, 2019
AIR BAGS
I JUST PURCHASED THE VEHICLE A WEEK AGO (4/30/2019) AND THE PASSENGER AIR BAG OFF LIGHT IS MALFUNCTIONING. THE DEALER TELLS ME THE LIGHT IS SUPPOSED TO BE ON WHEN NO ONE IS SITTING ON THE SEAT AND THAT THE PASSENGER MUST BE ABOVE 65 POUNDS FOR THE LIGHT TO BE TURNED OFF, BUT MY MOTHER, WHO WEIGHS 95 POUNDS, SAT IN IT LAST WEEKEND AND THE LIGHT REMAINED. I HAVE A PHOTO AND VIDEO. SEEMS LIKE MORE PEOPLE ARE HAVING THE SAME PROBLEM, AS READ IN ACURAZINE.COM. THIS HAPPENS SPORADICALLY. THE LIGHT ISN'T ON WHEN I START THE CAR WITH MOM SITTING ON IT, THEN IT COMES ON EVEN WHEN SHE'S APPLYING HER WEIGHT (95 POUNDS) ON THE SEAT. THE CAR IS IN THE DEALERSHIP BUT BASED ON WHAT I'VE READ ONLINE IT DOESN'T SEEM LIKE IT GETS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205831May 6, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, VISIBILITY/WIPER
SINCE PURCHASING CAR, I'VE HAD: SQUEAKY BRAKES. ACURA IS AWARE BUT DOES NOT HAVE FIX. LANE DEPARTURE ISSUE. A LOT OF "FALSE POSITIVES" WHICH CAUSES CAR TO SHAKE AND SLOW DOWN - VERY DANGEROUS WHEN ANOTHER CAR IS DRIVING BEHIND. ACURA IS AWARE BUT DOES NOT HAVE FIX. ISSUES WITH RADIO AND APPLE CARE. DOES NOT WORK INTERMITTENTLY. ACURA HAS DONE SOFTWARE UPDATE TO FIX BUT STILL HAVE PROBLEMS. SQUEAKY WIPERS. WERE REPLACED IN SEPTEMBER. NEED ANOTHER REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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