Acura RDX Complaints

2,183 consumer complaints on file.

#11639334January 29, 2025
UNKNOWN OR OTHER
El cristal de mi guagua de la parte trasera se me ha explotado 4 veces y me informa que es algo de fábrica con la guagua de este año necesito ya una ayuda urgente porque mi seguro de carro me ha subido debido ah tanto reporte por este caso
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639516January 29, 2025
VISIBILITY/WIPER
Rear window spontaneously shattered on a day I didn't operate the vehicle at all. The previous week was abnormally cold in Maryland, but the day of the incident it was mild in the 40s. The window shattered midmorning as the sun was shining on the rear of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639051January 28, 2025
SUSPENSION
Lower control arm rubs against subframe. Makes noise as going over bumps. Acura has a service bulletin, 20-025, from June 19, 2020 identifying issue. Issue told to tech in past but was identified. Now identified at 66,881 on car out of warranty but Acura will not cover. Rubbing seems like safety issue over time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639228January 28, 2025
UNKNOWN OR OTHER
Rear Windshield shattered just sitting in driveway. Did some research and found out Acura knows about this through TSB 22-014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639235January 28, 2025
VISIBILITY/WIPER
Rear windows broken by itself. No known cause while driving. I heard a bang but didnt realize at first what it was until I pulled over and looked at the car. I had it replaced at safelite. Waited 2 weeks. There is glass in my tailgate which is impossible to remove. Did not know others had this issue as well until recently saw it online. Honda needs to address this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639203January 28, 2025
UNKNOWN OR OTHER
Rear window shattered without any certain impact due to a manufactured known defect. While I was driving the window shattered and all glass when flying every where. I contacted the dealer and the Acura corporate and they don’t want to know anything about it. I have my car sitting in my parking g lot because I don’t have $1000 to pay to replace my rear window. Right now there is a class action lawsuit to Acura due to this issue but nobody is taking responsibility for this incident. I will appreciate if you can look into this because it is very dangerous and it can cause a big accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638684January 27, 2025
UNKNOWN OR OTHER
The rear window has busted out on its own twice with glass everywhere. First time went through insurance second time I went through the dealer ship. I disappointed in Acura telling me there is nothing they can do to prevent this. It’s a defect in the car. It is dangerous and messy at my cost!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638777January 27, 2025
VISIBILITY/WIPER
November 2022, my rear window shattered while parked in my parents driveway. Did not know what happened so I called my insurance company (State Farm) they came out a few days later to replace it. I reported it to my dealership and they said they have never heard of that happening before. December 2024, my rear window shattered again while sitting in my garage, this time I called American Honda. I made a complaint with them and told them this has happened before and they need to correct it. They told me they have never heard of this happening and I needed to report it to my dealership. Again, I reported to the dealership and they told me the same thing. My insurance covered the cost of the repair twice. I'm following other Acura RDX owners who are having this same issue on Facebook. Honda needs to recall these cars because this is a safety issue that needs to be correct. There is also a class action lawsuit against American Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638969January 27, 2025
UNKNOWN OR OTHER
THE BACK WINDOW OF THE RDX RANDOMLY SHATTERED. I HAD JUST FINISHED PUMPING GAS, CLOSED THE DOOR, AND THE WINDOW SHATTERED. I HAD TO DRIVE HOME WITH A HOLE IN MY BACK WINDOW WITH GLASS FALLING AS I DROVE. I TOOK IT TO THE DEALER AND WAS TOLD BECAUSE MY CAR'S WARRANTY HAD EXPIRED, I HAD TO PAY $1200, AND I HAD TO WAIT SIX DAYS BEFORE IT COULD BE FIXED. HOWEVER, I WAS TOLD THIS IS A MANUFACTURER DEFEAT THAT HAS TO DO WITH THE DEFROST SYSTEM. THE DEALER NEVER LOOKED AT THE DAMAGE. I HAD TO GO THROUGH MY INSURANCE COMPANY. THERE WAS NO WARNING THAT THIS WOULD HAPPEN. I HAD TO GO ONLINE TO GAIN KNOWLEDGE THAT THIS IS A RECURRING ISSUE WITH RDXs from 2019-2023. I SHOULD NOT HAVE TO PUT OUT ANY MONEY FOR WHAT IS AN ACURA DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638664January 26, 2025
VISIBILITY/WIPER
Rear windshield spontaneously shattered while parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638668January 26, 2025
UNKNOWN OR OTHER
There is known issue where the rear glass will just randomly shatter. My car was parked and no one was near it. I came out to leave and I noticed the rear glass was shattered. This issue has been reported by thousands of other RDX owners. It’s absolutely insane that this isn’t recalled and covered by Acura. Additionally, it has been over a year and they still have not contacted me about the part to the fuel pump recall. They claim they don’t have the part in. It’s been over a year that I’ve been waiting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638476January 25, 2025
UNKNOWN OR OTHER
This is the second time my back windshield has spontaneously crumbled! I’ve never had this to happen to any car I’ve ever owned. What is wrong with g with this vehicle. I’ve seen on you tube and til you that I am not the only owner this has happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638511January 25, 2025
VISIBILITY/WIPER, UNKNOWN OR OTHER
Open the driver door to start the Vehicle and while closing the door the Back windshield shatter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638354January 24, 2025
STRUCTURE:BODY
This is the second time my rear windshield spontaneously blew out in cold weather after using the rear deicer. This is a known problem pursuant to Acura Service Bulletin 22-014. Instead of replacing the windshield with the. OEM, the component should be redesigned. and recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638384January 24, 2025
VISIBILITY/WIPER
Want this documented as it was not previously back in 2022 when the glass shattered the first time. A very cold January day in 2022. Used auto start and defroster. Came out of work whole back window was shattered. Got in vehicle shut door glass fell in and went everywhere. Drove home with giant whole in back window about 8 miles and immediately put vehicle in garage. Called Acura Customer Relations was informed they have never heard of this happening received a case#. Heard nothing after and NEVER was notified of any TSB’s. Both times vehicle was under warranty/extended warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638434January 24, 2025
UNKNOWN OR OTHER
Back window shattered.. Acura refused to cover the repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638435January 24, 2025
UNKNOWN OR OTHER
Back window shattered.. Acura refused to cover the repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637542January 22, 2025
ELECTRICAL SYSTEM
Keyless access unit and security system. Random ignition flickering and alarm going on and off numerous times with or without key nearby. Said to be commonly known issue for similar years for various Acura models including RDX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637623January 22, 2025
VISIBILITY/WIPER
Rear window in lift gate shattered upon normal door closure. Glass shards in the door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637752January 22, 2025
SERVICE BRAKES
On July 21st, 2024, the electronic parking brake on our 2021 Acura RDX seized and would not release. The vehicle had not sustained any damage and only had 63,270 miles on the odometer. The vehicle was in the garage but the brake seizure rendered the otherwise functioning vehicle unusable. The vehicle is available for inspection. There was nothing to indicate a problem prior to failure on the 21st. An Acura dealer replaced the gear unit motor that actuates the parking brake but the brake did not disengage as per the repair invoice attached. It was determined the parking brake switch circuit connection did not match specs and the parking brake switch was replaced. The parking brake worked at the time we retrieved the vehicle from the dealership but currently do not engage the brake as we are unsure if this will fail again. This issue put us and owners of like vehicles in danger due to the fact that a simple switch malfunction seizes the rear brakes of the car. Fortunately the vehicle was in our garage at the time but if failure occurs at speed, rear locked brake(s) could no doubt lead to a serious crash. At best, a parked disabled vehicle leads to very costly inconvenience as it did for us. Whether a failed switch or a poor connection my concern is the problem replicates while in motion while driving and losing control of the vehicle. From internet searches it appears failed switches are a growing problem with Honda vehicles equipped with electronic parking brakes. There exists no override ability to disengage the parking brake apart from the electronic switch. Again, an otherwise functioning vehicle can be disabled as the rear wheel(s) are seized.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura RDX