Acura MDX Complaints

3,381 consumer complaints on file.

#11091742May 4, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO DEPRESS THE BRAKE PEDAL, THE VEHICLE INADVERTENTLY ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT WHEN THE GEAR WAS SHIFTED BETWEEN THE FOURTH AND FIFTH GEARS, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DID NOT ACCELERATE FOR ABOUT TWO SECONDS. THE VEHICLE WAS TAKEN TO ACURA OF MODESTO (4325 MCHENRY AVE, MODESTO, CA 95356, (209) 527-7000) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091336May 2, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
TRANSMISSION AUTOMATICALLY SHIFTS FROM DRIVE TO NEUTRAL WHILE GOING DOWN THE HIGHWAY. IT'S DANGEROUS TO BE IN TRAFFIC AND LOSE THE ABILITY TO ACCELERATE. I HAVE REPLACED THE SHIFTER AND HAD IT ADJUSTED NUMEROUS TIMES. ACURA REFUSES TO ACCEPT RESPONSIBILITY FOR THIS PROBLEM, EVEN THOUGH THERE ARE INNUMEROUS COMPLAINTS ON THIS VERY ISSUE. THIS IS A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090787April 28, 2018
POWER TRAIN
THE 9 SPEED TRANSMISSION IN MY ACURA MDX SHIFTS VERY HARD GOING INTO FIRST AND SECOND GEAR WHILE DRIVING ON CITY STREETS AND IN TWO SEPARATE CASES THE CAR DID NOT SHIFT INTO THIRD GEAR AND HALTED THE CAR AS I STEP ON THE GAS THE ENGINE ROARS BUT THE CAR DID NOT MOVE. ONCE IT FINALLY SHIFTED INTO GEAR THE CAR JOLTED FORWARD. THIS HAPPENED IN THE RAIN WHICH WAS EXTREMELY SCARY AND UNSAFE. I HAVE TAKEN THE CAR TO TWO ACURA DEALERS TOTALING 4 VISITS TO THE SERVICE DEPARTMENT AND NO ONE BELIEVES THAT ANYTHING IS WRONG BECAUSE ACURA IS NOT DOING ANYTHING ABOUT IT. A LOT OF OTHER CUSTOMERS ONLINE REVIEWS EXPLAIN THE SAME ISSUE I'M HAVING. I HAVE CONTACTED ACURA CORPORATE OFFICE AND WAS ASSURED WITHIN TWO BUSINESS DAYS A MANAGER WOULD CONTACT ME REGARDING THIS MATTER AND THAT WAS THREE WEEKS AGO AND I HAVE HEARD NOTHING FROM THEM. I DO NOT FEEL SAFE IN THIS CAR OR HAVING MY FAMILY IN THE CAR AT THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090824April 28, 2018
UNKNOWN OR OTHER
INSIDE REAR BUMPER, FRAME RUSTED THROUGH. NOT SURFACE RUST BUT LARGE CHUNKS EASILY PULLED OFF. CONTACTED ACURA. WAS TOLD IT WAS OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089994April 25, 2018
SERVICE BRAKES, STEERING, WHEELS
AT APPROXIMATELY 500 MILES ON THE ODOMETER, THE STEERING WHEEL BEGAN VIBRATING WHEN TRAVELING BETWEEN 58-62 MPH. STEERING WHEEL VIBRATED WITH AND WITHOUT BRAKING. AT APPROXIMATELY 1,000 MILES, STEERING WHEEL BEGAN VIBRATING VIOLENTLY WHEN TRAVELING BETWEEN 58-62 MPH. STEERING WHEEL VIBRATED WITH AND WITHOUT BRAKING. DEALERSHIP ROTATED TIRES. MODERATE STEERING WHEEL VIBRATION STILL REMAINED WHEN BRAKING BETWEEN 58-62 MPH. AT APPROXIMATELY 2,400 MILES, STEERING WHEEL BEGAN VIBRATING VIOLENTLY AGAIN WHEN BRAKING BETWEEN 58-62 MPH. THE DEALERSHIP REPLACED FRONT ROTORS AND ROTATED TIRES. AT APPROXIMATELY 3,000 MILES, STEERING WHEEL BEGAN VIBRATING VIOLENTLY AGAIN WHEN BRAKING BETWEEN 55-65 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089732April 23, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS APPROACHING THE RED LIGHT ABOUT MAKE COMPLETE STOP , SUDDENLY MY CAR SHAKE VIOLENTLY AND THEN THE ENGINES SHUT OFF, I HAVE TO PUT IT BACK INTO PARK START UP AGAIN, I START FOR COUPLES TIME BEFORE IT LET ME ENGAGE TO DRIVE MODE. I TOOK THE CAR TO THE DEALER THEY CHECK BUT THEY FOUND NOTHING. FEW DAYS LATER IT HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089118April 20, 2018
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM:SOFTWARE
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE DRIVING 72 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE LURCHED TWICE AND ALL THE WARNING INDICATORS ILLUMINATED, DISPLAYING TRANSMISSION SYSTEM FAILURE, FUEL EMISSION FAILURE, AND LANE DEPARTURE FAILURE. THE VEHICLE STALLED AND WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO AN ACURA DEALER (ACURA OF JACKSON, 828 ADCOCK ST, RIDGELAND, MS 39157) WHERE IT WAS DETERMINED THAT THERE WAS A COMPUTER GLITCH. THE COMPUTER SYSTEM WAS RESET. THE DEALER STATED THAT THIS WAS A KNOWN FAILURE WITH ACURA AND NO PERMANENT REMEDY WAS UNAVAILABLE. THE DEALER ALSO STATED THAT THE FAILURE COULD RECUR IN 10 TO 10,000 MILES. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD RECUR AND TOOK THE VEHICLE TO DAVID MCDAVID ACURA OF AUSTIN (13553 RESEARCH BLVD, AUSTIN, TX 78750). THE CONTACT INFORMED THE DEALER THAT SHE FELT UNSAFE DRIVING THE VEHICLE AND WANTED TO TRADE IT IN FOR ANOTHER VEHICLE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE DEALER TO ATTEMPT TO DUPLICATE THE FAILURE. THE VEHICLE WAS CURRENTLY AT THE DEALER AWAITING A NEW DIAGNOSIS AND POSSIBLE REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088946April 19, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE 2014 ACURA MDX HAD A SUDDEN INADVERTENT BRAKING ISSUE WITH SIMULTANEOUS VEHICLE STABILITY ASSIST (VSA) LIGHT AND BRAKE LIGHT ON WHEN THE CAR WAS IN MOTION. THE SCREEN PANEL WAS AUTOMATICALLY SHUT DOWN. I HEARD A DEEP SPARKING SOUND (LIKE A MINOR EXPLOSION SOUND). THIS SITUATION HAPPENED SEVERAL TIMES WHEN THE AUTO WAS EITHER RUNNING ON A HIGHWAY (60-70 MILE/HOUR) OR ON THE LOCAL DRIVING (20-40 MILE/HOUR) EVEN WITHOUT ANY VEHICLE IN FRONT OF THE MDX. IT SEEMS THAT THE ISSUE HAS NO ANY ASSOCIATION WITH WEATHER CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088773April 18, 2018
UNKNOWN OR OTHER
THE GOODYEAR VIVA 3 SET OF TIRES INSTALLED ON MY VEHICLE THE FIRST OF THE YEAR HAVE LESS THAN 3000 MILES ON THEM AND I HAVE HAD SIX FLATS ONCE I HAD 3 IN ONE DAY.. I AM REGISTERING A COMPLAINT AGAINST GOODYEAR, THE MANUFACTURER OF THE VIVA3 NOW, BECAUSE THE LAST (TODAY THE 7TH FLAT CAUSED BY A PIN PRICK SIZE HOLE IN THE OUTER SIDEWALL) TIRES DO NOT GET PIN SIE HOLES IN THE SIDEWALL EXCEPT BY DEFECT. THESE TIRES,ON THEIR WHEEL ARE LIGHTER WEIGHT THAN MY SMALLER SIZE CONVENIENCE SPARE (DONUT). I CAN ALMOST PUSH MY FINGER THROUGH THE RUBBER ON THE SIDEWALL AND PUSHING ON THE TREAD FLATTENS THE TIRE WHEN DEFLATED. THE TREADS ARE SO FAR APART 25 % OF THE TIRES ARE BALD AT INSTALLATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088889April 18, 2018
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2005 ACURA MDX. WHILE DRIVING 40 MPH, AN ABNORMAL NOISE WAS HEARD. THE VEHICLE DECELERATED AND STARTED MOVING TO THE TO RIGHT AND THEN TO THE LEFT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER (ACURA OF WICHITA, 10950 E 13TH ST N, WICHITA, KS 67206) WHERE IT WAS DIAGNOSED THAT THE YAH RATE SENSOR NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THERE WAS NO RECALL FOR THE FAILURE. THE CONTACT WAS ADVISED TO GO TO THE DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084738April 12, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, STEERING
THIS CAR HAS SERIOUS ISSUES. THE PREVIOUS BRAKING COMPLAINT IS ABSOLUTELY VALID! THE FIRST TWO ISSUES OUTLINED BELOW ARE MOST PROBLEMATIC AT HIGHWAY SPEED WITH THE ADAPTIVE CRUISE CONTROL SET. THAT BEING SAID, PROBLEM NUMBER ONE IN PARTICULAR OCCURS ON A REGULAR BASIS WHENEVER THE CRUISE CONTROL IS SET. 1. BRAKING - THE ADAPTIVE CRUISE CONTROL WILL SENSE LARGE VEHICLES IN ADJACENT LANES AND ABRUPTLY APPLY BRAKES. IT SEEMS THE MDX 'THINKS' THESE VEHICLES ARE IN YOUR LANE WHEN THEY ARE IN FACT IN THE LANE NEXT TO YOU. THE SAME WILL OCCUR WHEN A CAR IN AN ADJACENT LANE DRIFTS NEAR, BUT NOT INTO THE LANE OCCUPIED BY THE MDX. WE HAVE HAD NO LESS THAN THREE NEAR MISSES WHERE THE VEHICLE BEHIND US NEARLY REAR ENDED US DUE TO THE IMMEDIATE AND UNNECESSARY APPLICATION OF BRAKES BY THE MDX. 2. LANE KEEP ASSIST - ON A MULTIPLE OCCASIONS WE HAVE ATTEMPTED TO MANEUVER THE VEHICLE WHILE REMAINING IN OUR LANE TO AVOID A ROAD HAZARD. THE CAR FIGHTS AGAINST YOU WITH SUCH FORCE AS TO NEARLY MAKE THE VEHICLE NON-MANEUVERABLE. BOTH OF THE ITEMS ABOVE HAVE BEEN REPORTED TO THE DEALER TWICE. IN BOTH CASES WE WERE TOLD THIS IS NORMAL AND THAT WE SHOULD ADJUST THE SENSOR SENSITIVITY. WE'VE TRIED ALL LEVELS OF THE SENSOR SENSITIVITY AND NOTHING HAS WORKED. 3. UNINTENDED ACCELERATION - THIS IS EASILY THE MOST SCARY THING THAT HAS OCCURRED. WHILE SLOWLY DRIVING THROUGH A GROCERY STORE PARKING LOT, MY FOOT WAS HOVERING OVER THE BRAKE. OUR MDX ALL OF A SUDDEN WITH NO DRIVER INPUT AUTOMATICALLY ACCELERATED ABRUPTLY. I IMMEDIATELY HIT THE BRAKES AND THE VEHICLE RESPONDED. THANKFULLY, NO PEDESTRIAN WAS CROSSING IN FRONT OF ME. I'VE YET TO SEE THIS PROBLEM AGAIN HOWEVER THIS CAUSES SERIOUS CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083783April 7, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
I BELIEVE THE 9-SPEED TRANSMISSION IN THE 2017 MDX PRESENTS SERIOUS SAFETY ISSUES. ONE OF MY MAJOR CONCERNS IS THE SIGNIFICANT "LURCHING" I GET WHEN PARKING ON A SLOPE, SHIFTING TO "PARK" AND THEN TAKING MY FOOT OFF THE BRAKE. ON SNOW OR ICE, THE CAR COULD EASILY SLIDE SOME DISTANCE. I SIMILAR LURCHING ALSO FREQUENTLY OCCURS WHEN SHIFTING INTO DRIVE OR REVERSE WHEN ON A SLOPE AND THEN STARTING TO ACCELERATE. MY SECOND MAJOR CONCERN IS THAT WHEN I DOWNSHIFT ON A DOWN-SLOPE IN LIEU OF BRAKING, THE CAR ACTUALLY FIRST SPEEDS SIGNIFICANTLY UP AFTER DOWNSHIFTING AND DOES NOT SLOW DOWN AS IT SHOULD. I DO A SIGNIFICANT AMOUNT OF DRIVING IN MOUNTAINS WHERE DOWN-SHIFTING IS SAFER THAN BRAKING AND THIS IS A MAJOR SAFETY ISSUE. LASTLY, THE CAR HESITATES AT TIMES WHEN ACCELERATING FROM A STOP. I HAVE TAKEN THE CAR BACK TO THE DEALER AT LEAST TWICE AND AM TOLD THAT THESE ISSUES ARE JUST THE CHARACTERISTICS OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082870April 6, 2018
AIR BAGS
2003 ACURA MDX. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 15V-045. *LD THE CONSUMER STATED THE CLOSEST ACURA WAS A DAYS DRIVE AWAY AND REQUESTED THAT A REPRESENTATIVE BE ABLE TO PERFORM THE RECALL AT A HONDA DEALER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082599April 2, 2018
POWER TRAIN
WHILE ACCELERATING AND SWITCHING LANES ON THE INTERSTATE AROUND 70MPH THE CAR REDUCED POWER AND THEN DOWNSHIFTED AND REVVED UP TO OVER 4K RPMS. THE CAR WOULD NOT ACCELERATE WITH FOOT ALL THE WAY INTO IT AND REDUCED SPEED TO 50MPH. EMISSIONS SYSTEM ERROR, TRANSMISSION PROBLEM ERROR, SH AWD ERROR AND BLIND SPOT ASSIST ERROR WERE ALL ILLUMINATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081739March 28, 2018
SERVICE BRAKES
PURCHASED ACURA MDX IN JANUARY OF 2018 SO IT IS NOW 3 MONTHS. I BELIEVE THERE IS SOMETHING SIGNIFICANTLY WRONG WITH ITS AUTOMATIC BRAKING SYSTEM. I WAS DRIVING DOWN A HILL ON A RESIDENTAL, FAST PACED ROAD, WITH A GUARDRAIL TO MY RIGHT SIDE AND ANOTHER CAR PASSING ME ON THE LEFT SIDE. WE BOTH WE TRAVELING AT THE SPEED LIMIT OF 40 MILES PER HOUR WHEN ALL OF A SUDDEN MY CAR'S BRAKES WENT ON, CAUSING ME TO SWERVE INTO THE GUARDRAIL. FROM THERE, I WAS THROWN INTO ONCOMING TRAFFIC CAUSING A COLLISON. I BELIEVE THE SYSTEM BECAME CONFUSED AND STEPPED ON THE BRAKES WHEN IT DETECTED THE OTHER VEHICLE ACCELERATING TOWARDS ME.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11081042March 23, 2018
ENGINE
MOTOR IS CONSUMING 1.5 TO 2.5 QUARTS OF OIL EVERY 1000 MILES. THERE ARE NO LEAKS AND ACURA HAS REPLACED THE PISTON AND RINGS ONCE BUT THE PROBLEM HAS CONTINUED AND ACURA IS NOW CLAIMING THIS NORMAL FOR THE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080717March 21, 2018
AIR BAGS
I WAS IN A CAR ACCIDENT LAST WEEK AND TOTALED MY MDX. I RAN INTO A PILLAR IN A PARKING STRUCTURE PRETTY HARD. THE FRONT OF MY CAR IS ALL DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. I HAD CONCUSSION AS A RESULT OF THIS ACCIDENT BECAUSE MY HEAD HIT THE STEERING WHEEL. THE CAR WAS PRONOUNCED AS A TOTAL LOSS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11079915March 17, 2018
POWER TRAIN
ON FEBRUARY 23,2018, I PURCHASE A NEW 2017 ACURA MDX WITH TECHNOLOGY PACKAGE. THE VEHICLE HAD 378 MILES WHEN I PURCHASED IT. IT HAD NEVER BEEN TITLED AND WAS SOLD AS A NEW VEHICLE. UPON TAKING DELIVERY OF THE VEHICLE, I NOTICED THAT THE VEHICLE HESITATES WHEN SHIFTING GEARS. WHEN STOPPED AT A TRAFFIC LIGHT ON A FLAT PAVED, CITY STREET, THE VEHICLE EXPERIENCES POOR ACCELERATION WHEN TAKING OFF. I AM PRESSING THE GAS PEDAL DOWN REALLY HARD, YET THE VEHICLE IS MOVING VERY SLOWLY--NOT EQUAL TO THE AMOUNT OF PRESSURE I AM APPLYING TO THE GAS PEDAL. THE ACCELERATION IS VERY POOR, ESPECIALLY WHEN PULLING OFF FROM A STOPPED POSITION. WHEN I AM GOING DOWNHILL ON A PAVED CITY STREET, THE VEHICLE ACCELERATES EVEN WHEN NO GAS IS APPLIED. EXPERIENCING ROUGH SHIFTING, ESPECIALLY IN LOW GEARS ON ALL PAVED ROADS. DANGEROUS WHEN TRYING TO MERGE ONTO THE HIGHWAY DUE TO EXTREMELY SLOW ACCELERATION. SOMETIMES WHEN SLOWING DOWN TO STOP, THE VEHICLE ACCELERATES. WHEN I TRY TO MAKE A LEFT TURN AGAINST ONCOMING TRAFFIC, THE VEHICLE HESITATES AND COULD CAUSE A SERIOUS ACCIDENT. ALL DRIVING TAKES PLACES ON CITY STREETS, HIGHWAYS AND PAVED ROADWAYS. ON ONE OCCASION, THE VEHICLE WOULD NOT SHIFT INTO REVERSE FROM A PARKED POSITION. I RECEIVED AN ERROR CODE SAYING 'TRANSMISSION PROBLEM, PULL OVER WHEN SAFE." THE POOR ACCELERATION PROBLEM IS WORSE WHEN I ENABLE THE ADAPTIVE CRUISE CONTROL AND LANE KEEPING ASSIST FEATURES. I HAVE RETURNED THE VEHICLE TO THE DEALERSHIP ON 2 SEPARATE OCCASIONS. EACH TIME THEY TELL ME THE VEHICLE IS OPERATING AS DESIGNED. THEY EVEN SAID THAT I NEED TO DRIVE THE VEHICLE MORE SO THAT THE TRANSMISSION WILL LEARN MY DRIVING PATTERNS AND MAKE THE NECESSARY ADJUSTMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078642March 12, 2018
POWER TRAIN
SIMILAR TO OTHER COMPLAINTS, MY TRANSMISSION IS "STUTTERING" WHEN SLOWLY ACCELERATING BETWEEN (I THINK) 3RD AND 4TH GEAR AND WHEN IT IS BETWEEN 1500-2000 RPM. IT'S BEEN A CONSTANT ISSUE SINCE AROUND 10000 MILES OR SO. TOOK TO THE DEALER AND THEY INDICATED THAT THERE WAS A RECALL; HOWEVER, WHEN I SEARCH MY VIN, NO RECALL COMES UP. THERE ARE A LOT OF COMPLAINTS I'VE FOUND WITH THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075258February 27, 2018
ELECTRICAL SYSTEM
THE VEHICLE JUST CAUGHT ON FIRE ONE NIGHT RIGHT OF THE BM THE PASSENGERS THAT ARE IN THERE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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