Acura MDX Complaints

3,381 consumer complaints on file.

#11553025November 1, 2023
EXTERIOR LIGHTING
Tail lights (rear running lights) don’t work, when break light and turn lights work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553085November 1, 2023
TIRES:SIDEWALL
The contact owns a 2017 Acura MDX equipped with Les Schwab Tires, Tire Line: Back Country Touring, Tire Size: 245/50/R20, DOT Number: UP76 DRW. The contact stated that while making a left turn, the front passenger’s side tire rolled over a plastic lane divider. The contact then heard air being released from the tire and immediately pulled over into a parking lot. The contact discovered side wall separation on the front passenger’s side tire and pulled into gas station to replace the tire with the spare. Upon investigation, the contact discovered NHTSA Campaign Number: 21T002000 (Tires) which the contact linked to the failure. The manufacturer was notified of the failure and the contact was informed that the tire size was not included in the recall. The tire was not replaced. The vehicle and tire failure mileages were not provided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551765October 25, 2023
UNKNOWN OR OTHER
Hi, My Reverse camera is not working. When I put the car in reverse, I can see the guidelines but no picture of the rear. Regards,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551829October 25, 2023
POWER TRAIN
I am writing to report a significant issue concerning a leak in the transfer case of my 2022 Acura MDX Type S, VIN: [XXX] . This malfunction poses a potential safety risk to myself and other road users. 1.Component Malfunction: •The malfunction occurred in the transfer case of the vehicle. Yes, the transfer case is available for inspection upon request. 2.Safety Risks: •The leak could potentially lead to inadequate lubrication within the drivetrain, causing it to malfunction while driving, which might result in loss of control or an accident. 3.Problem Confirmation: •The problem has been confirmed by an authorized Acura dealer, who identified the leak and proposed either a seal replacement or a complete transfer case replacement as potential solutions. 4.Inspections: •The vehicle has been inspected by the dealer and is scheduled for a follow-up inspection to ascertain whether the seal replacement resolves the issue. As of now, no inspections have been conducted by the manufacturer, police, or insurance representatives. 5.Warning Signs: •There were no warning lamps or messages indicating a problem. However, I was advised of the leak when the car was on the lift for a tire change, which prompted a further investigation. This issue raises concerns about the potential safety risks not only to myself but to other drivers on the road. I am worried that others with the same vehicle model might experience similar problems, which could lead to dangerous situations if not addressed promptly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551616October 24, 2023
STRUCTURE:BODY
1. Rear subframe body mount rust-through, newly discovered. 2. Available for inspection. 3. Risk of frame failure and resulting instability at speed 4. There is a TSB for the virtually identical Honda Pilot regarding this issue; TSB 21-019 "2003-2008 Pilot Rear Subframe Body Mount Rust Repair (Customer-Pay Repair)". 5. Not inspected. A local body shop reviewed a photo and won't touch it. 6. No warnings
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550947October 20, 2023
ELECTRICAL SYSTEM
Our 2020 MDX we lease has lost electrical 3x since Sep 1. Once while sitting at a stoplight. Twice while turning at intersection. Each time, there was a complete power loss. When the car was moving, it quickly slowed to a stop in the road. In each case, it took a few minutes to get the car restarted due to being startled at what happened. I checked the battery cables, and they are tight. The radio settings were not lost, so I do not think it was a battery connection failure. We are not sure what to do with this as, while there are a lot of similar reports for acuras, there is no consistent diagnosis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551104October 20, 2023
ENGINE
2020 Acura MDX, bought this in February of 2021. Issue with the auto-idle completely turning off the engine, when you pull up to a red light or stop sign and the engine goes into Auto-idle, then go into neutral, sometimes showing the battery sign. The car is completely disabled, have to shut off the engine and restart. This happened about 3 times, the last time was with my 2 young children in the car and people honking at me!!!!! Brought it into Acura, when said it was battery issure and replaced the battery in Sept. 2022. August 2023, brought it in for 2 recalls, once was for the idle engine, they service person said the issue was fixed. October 2023, by car did not restart from auto-idle (AGAIN TWICE in less than a week), brought it in again, they said they couldn't find anything wrong with it! Just got my car back, called Acura headquarter, made a complaint!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550679October 18, 2023
STEERING
The contact owns a 2014 Acura MDX. The contact stated that when starting the vehicle, she heard an abnormally loud noise and the steering column was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550244October 16, 2023
AIR BAGS, SEAT BELTS
The contact owns a 2005 Acura MDX. The contact stated that the passenger’s side air bag warning light was flashing with an occupant seated in the seat. The vehicle was taken to an independent mechanic, and she was informed that the front driver’s and passenger’s side air bags and seat belt pretensioners were defective and needed to be replaced. The dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was 209,638.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548200October 4, 2023
VISIBILITY
The contact leased a 2020 Acura MDX. The contact stated that the front driver’s and passenger’s side headlight covers became hazy, causing it to be difficult to see the roadway while driving. The vehicle was taken to the dealer where it was diagnosed that the headlight covers needed to be restored. The contact was informed by the dealer that the failure was a known issue. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number, but no further assistance was provided. The failure mileage was approximately 36,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548009October 3, 2023
ENGINE
The contact owns a 2017 Acura MDX. The contact stated that on several occasions while driving at various speeds the vehicle lost power. The vehicle was taken to a dealer where it was diagnosed that the clutch and gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547089September 28, 2023
TIRES, TIRES:TREAD/BELT, TIRES:SIDEWALL
Continental Crosscontact LX Sport 265/45R20 104H Tires have about 33,275 miles on them (rotated regularly) and one of the tires has a huge bump in the tread. The belt has separated from the sidewall. From what I've read, there are recalls on this tire, but not for this particular date that these tires were made. With it being on the front, it makes the steering wheel shake and I'm scared to drive it anywhere except to the tire store.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547196September 28, 2023
SUSPENSION, STEERING, SERVICE BRAKES
I bought the car in March 2023 and took the car for maintenance of 5k at Acura dealership at north Orlando and after that the car came never the same. The car is making so much noise skewing and clicking noise every time you turn the streering wheel. The dealership said the noise is from nuts and bolt and they did change it and noise became more loud 2nd time they said it is the front break and they did change it and the noise still the same and more of clicking noise with every tire turns . I do have a video but I could not upload it. Then for 3rd time and car been sitting at dealership for a month now they said this noise is normal and happens with all Acura MDX models. The Loaner I have is an MDX that never makes any noise . The car was running perfectly fine before the maintenance. Now noise and steering wheel 🛞 very loose and does not feel the same as before and you can hear 2 different noises in car one with breaks on and one with car or park and just Turing the steering wheels. So unbelievable that the damaged my car and I barely have mileage on it and changing all of those parts and when they came to a point that they can’t solve the issue they are saying it is a normal noise. Is it in car manual ? Why you changed all those parts to start with if that car and noise were normal? Too many questions and hidden parts for the dealership and Acura manufacture they just know half of the story and only listen to dealerships. I don’t feel safe driving the car with all of those issues and having two kids with me all the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546980September 27, 2023
ENGINE, POWER TRAIN
While making a very normal commute, my 2019 Acura MDX began running very roughly, slowing rather abruptly. The check engine light began flashing, and several warning messages were displayed on the message center of the vehicle display unit. The vehicle would not accelerate, and would not attain a reasonable speed while in traffic. With the hazard lights on, I was able to move to the side of the road, but it was very difficult as I was unable to exceed 15-20 mph. The vehicle was taken to the dealership for repair. The dealer investigated and found the timing belt had "jumped time" causing the engine management system to set multiple misfire codes, and was described as the cause of the failure. I am aware certain 2018-2019 Acura MDX models were recalled for timing belt issues, but this particular vehicle was determined to be outside of the group of vehicles involved in the current recall. My MDX had 52,600 miles at the time of the incident. It has not had any modifications or repairs to the engine prior to this incident. Acura recommends replacing the timing best at 100,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544992September 17, 2023
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Great hesitation, in acceleration, clicking of gears and drive and while putting in reverse also clicking of the years when accelerating
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544904September 16, 2023
FUEL/PROPULSION SYSTEM
This vehicle has an “integrated” gas cap where the fuel filler door acts as the gas cap. I can’t believe Honda engineering did ANY testing with this system since about 75% of the time when I fuel the vehicle, the nozzle gets stuck in the filler neck & the neck usually comes off the vehicle entirely when attempting to remove the fuel nozzle. This problem has been well documented on Honda/Acura forums for some time and I CANNOT BELIEVE Honda has not issued a recall as this represents a significant safety risk, not to mention potential emissions issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544717September 15, 2023
STEERING, SUSPENSION
We have taken our 2016 Acura MDX to our local dealer three times in the past to complain about noises (clicking and thumping) coming from the front end of the vehicle. Each time the vehicle was under warranty and the response we got from the dealer was "no problem found". Two weeks ago (02Sept2023) we took the Acura MDX to the same local dealer and are told both of the front control arms need to be replaced. Since we are no longer under warranty it would cost us $1559.78 to replace both. And we are also informed that control arms on this vehicle do wear out frequently and they keep a supply on hand to replace the for the many customers that have had the same problem. While we have not had a direct safety problem with this car yet, the car is relatively young and does not have high mileage or rough use. Based on the fact that this Acura dealer has experienced many problems with this vehicles control arms I would like to register the problem with NHTSA to investigate further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544331September 13, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving and happened multiple times, vehicle senses phantom objects or nothing at all but hard brakes on its own which also causes the seat belt to tug on abdomen (wife was pregnant at the time, unfortunately had a miscarriage at 14 weeks which could have been a cause). After the second time, the forward facing camera was replaced per Honda/Acura technical support. Once camera was replace vehicle would hard brake on it's own again which lead me to installing a dash cam to have proof which I provided to service to share with their technical support. In response they came back with vehicle is performing as designed and claiming the dash cam can be interfering with the system (BS!!) Since then, my wife refuses to sit in the car and I only drive it one a week for a short errand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543791September 11, 2023
ELECTRICAL SYSTEM
Purchased used vehicle from dealership last week who completed the outstanding recalls prior to picking it up. Vehicle only has ~7800 miles. Stopped in traffic for red light, engine idle turned on after applying brake fully and car completely died...would not turn back on and nothing worked, not even hazards which made it a very dangerous safety issue sitting in the middle of a busy street. Police would not wait for call to AAA for free tow due to current safety issue and had it towed to local towing company.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543831September 11, 2023
VISIBILITY, VEHICLE SPEED CONTROL
The contact owns a 2022 Acura MDX. The contact stated while driving approximately 40 MPH, the vehicle independently accelerated. The contact stated that the failure occurred at various speeds. The contact stated that the failure had been intermittent but had become a reoccurring failure. Additionally, the vehicle hesitated while depressing the accelerator pedal. The contact stated that no warning light was illuminated. The contact had taken the vehicle to a local dealer however, the failure could not be duplicated. The vehicle had not been repaired. Additionally, the contact stated that the windshield had tiny air bubbles inside the glass. The contact stated that during nighttime driving the oncoming headlights created a glare. There was also a glare created by the sunlight, creating an obstacle while driving in the daytime. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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