Acura MDX Complaints

3,381 consumer complaints on file.

#10553749November 25, 2013
STRUCTURE:BODY, SEAT BELTS, EXTERIOR LIGHTING
ON 2 DIFFERENT TIMES MY VEHICLE ACCELERATED ON ITS OWN RESULTING IN AN ACCIDENT. THE FIRST TIME WAS ON OR ABOUT MAY 24, 2011. I WAS PULLING INTO A PARKING SPACE OF AN APARTMENT COMPLEX. IT WAS AROUND 5:30 PM. I WAS DRIVING SLOWLY (BETWEEN 2-3 MPH) AS THERE WAS A CONSTRUCTION CREW WORKING DIRECTLY BEHIND THE PARKING SPACE IN WHICH I WAS GOING TO PARK. I WAS MAKING A RIGHT HAND TURN INTO THE PARKING SPACE. AS I PROCEEDED INTO THE PARKING SPACE MY LEFT FOOT WAS ON THE FLOOR AND MY RIGHT FOOT WAS ON THE BRAKE, ALTERNATING BETWEEN BRAKING AND IDLING. I WAS NOT USING THE ACCELERATOR, JUST THE BRAKE AND THE IDLING ENGINE. AS I APPROACHED THE CURB TO MY FINAL STOP, THE CAR SUDDENLY LUNGED FORWARD OVER THE CURB AND HIT A TREE. I REPORTED THESE DETAILS TO THE ACURA DEALERSHIP WHEN I TOOK THE CAR IN FOR REPAIRS. I TOLD THE REPRESENTATIVE THAT SOMETHING WAS WRONG WITH THE CAR AND THEY NEEDED TO CHECK THE ACCELERATION. ABOUT A MONTH LATER MY CAR WAS RETURNED TO ME AND THE REPRESENTATIVE AT THE DEALERSHIP SAID THEY DID NOT FIND ANYTHING WRONG WITH ACCELERATOR. ABOUT 10 MONTHS LATER (MARCH 2013) A SIMILAR ACCELERATION HAPPENED. THIS TIME I WAS PULLING INTO A PARKING SPACE IN A PARKING LOT. I ENTERED THE PARKING SPACE BY MAKING A RIGHT TURN. MY LEFT FOOT WAS ON THE FLOOR; MY RIGHT FOOT WAS ON THE BREAK. THERE WAS ONLY 1 OTHER CAR IN THE PARKING LOT. IT WAS ABOUT 10:30 AM. I WAS ALTERNATING BETWEEN BRAKING AND IDLING. JUST BEFORE THE FINAL STOP THE CAR LUNGED FORWARD HITTING A BRICK WALL. THE DEALERSHIP RECOGNIZED ME FROM MY PREVIOUS VISIT. I TOLD THE REPRESENTATIVE WHAT HAPPENED. I TOLD HIM THAT SOMETHING WAS WRONG WITH THE CAR IT IS NOT SUPPOSE TO ACCELERATE LIKE IT DID. ONCE AGAIN THE CAR WAS REPAIRED AND I WAS TOLD THERE WAS NOTHING WRONG WITH THE CAR. I SAID THIS CAR IS A SAFETY HAZARD; I AM NOT GOING TO DRIVE THE CAR. I LEFT THE CAR THERE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10550957November 5, 2013
POWER TRAIN
YESTERDAY, AFTER BACKING UP, STEPPING ON THE BRAKE PEDAL AND COMING TO A COMPLETE STOP, SHIFTED INTO "PARK" WITH MY FOOT STILL ON THE BRAKE PEDAL. THE ENGINE UNEXPECTEDLY REVVED UP TO WHAT SOUNDED LIKE FULL THROTTLE! I PUSHED THE IGNITION BUTTON TO STOP THE ENGINE. AFTER THIS ONE INCIDENT, THE CAR HAS FUNCTIONED NORMALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548135October 16, 2013
POWER TRAIN
IM DRIVING 35MPH CITY LIMIT ENGINE MAKE LOUD NOISE AND RPM JUMP UP NEAR TO RED LINE CAR NOT MOVING IN THE MIDDLE OF THE STREET I STOP THE CAR TURN OFF THE ENGINE AND SEAT THERE FEW MINUTES LATER COP STOPPED BY HE ASK ME WHAT WAS WRONG? I TOLD HIM THE PROBLEM AND HE SAID YOUR TRANSMISSION GO BAD ON ME SO HE SAID GET IN THE CAR IM GOIN TO PUSH ME OFF THE STREET TO CONNER PARKING LOT AND TOLD ME HAVE TO TOW MY HOME. I READ WEB SITE A LOT OF ACURA OWNER HAD TRANSMISSION PROBLEM AND MANUFACTURE DID NOT DO ANY THING TO HELP THEM SO I FILE COMPLAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547610October 11, 2013
POWER TRAIN
WHILE DRIVING MY CAR SURGED FORWARD ON ITS ON THEN I LOST RPMS. MY CAR THEN CUT OFF ON A BUSY INTERSTATE DURING RUSH HOUR. I TOOK TO THE DEALERSHIP THEY SAID I NEEDED A NEW TRANSMISSION. IRONICALLY I HAD WORK DONE ON MY CONVERTER THAT THE DEALERSHIP RECALLED AND NOW IT HAS FAILED AND ALMOST HAD ME KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547132October 7, 2013
POWER TRAIN
MY 2012 MDX SUFFERS FROM A TORQUE CONVERTER RUMBLING SOUND AND VIBRATION COMMON TO THE MDX SERIES. AS YOU ACCELERATE THE NOISE AND VIBRATION CAN BE FELT ALMOST LIKE A BEARING NOISE WHICH WILL EVENTUALLY CAUSE A LOCKUP OR FAILURE POSSIBLY RESULTING IN INJURIES TO ANY DRIVERS OR PEDESTRIANS. THE DEALERS ARE SAYING THAT THIS NOISE IS INDIGENOUS TO THE INHERENT HISTORY OF THE VEHICLE . FACT: SO I'M NOT ALONE IN THIS AND I KNOW ANY VIBRATIONS IN THAT AREA WILL DEFINITELY LESSEN THE LIFE OF THE VEHICLE AND COST THE CAR OWNERS ! GOD FORBID ! THERE REFUSAL TO SIMPLY REPLACE THE CONVERTER IS A REFUSAL TO SELL GOOD VEHICLES AND THIS SHOULD BE A RECALL ASAP ! UPDATED 10/22/13*LJ ACURA CLIENT SERVICES INFORMED THE CONSUMER WAS INFORMED THAT ALL THE MDX VEHICLES NEAR THE SAME YEAR, HAVE AN INHERENT DOCUMENTED KNOCK ON ACCELERATION REGARDLESS OF WHAT PREMIUM FUEL IS USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546452October 1, 2013
POWER TRAIN
TRANSMISSION HAS INTERMITTENT VIBRATION BETWEEN 30-40 MPH. LASTS APPROXIMATELY 10 SECONDS. ACURA IS AWARE OF THE PROBLEM BUT WILL NOT FIX THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546119September 29, 2013
POWER TRAIN
AS DRIVING TO WORK THE VEHICLE ALL OF A SUDDEN STOP SHIFTING GEARS IN THE MIDDLE OF THE HIGHWAY I WAS LUCKY ENOUGH TO BE ABLE TO STOP TO THE RIGHT SHOULDER LANE WITHOUT GETTING INTO AN ACCIDENT. PRIOR TO THE CAR NOT SHIFTING GEARS I HEARD A GRINDING METAL NOISE COMING FROM THE MIDDLE OF THE ENGINE, A NOISE THAT I'VE BEEN HEARING FOR THE PAST COUPLE OF WEEKS. COME TO FIND OUT IT WAS THE TORQUE CONVERTER APPARENTLY IT'S A KNOWN ISSUE THAT HAS BEEN FORWARDED TO ACURA BUT THEY HAVE DONE NOTHING IN REFERENCE TO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546019September 28, 2013
LATCHES/LOCKS/LINKAGES:HOOD:LATCH, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
1.HOOD: WHILE DRIVING AT HIGHWAY SPEED, I NOTICED THE HOOD FLUTTERING AS IF IT WAS NOT CLOSED SECURELY. I PULLED OFF AT THE NEXT EXIT AND CHECKED THE LATCH. I TRIED TO PULL IT OPEN BUT FOUND IT WAS SECURELY LATCHED. I OPENED THEN LATCH AND SHUT IT DOWN HARD TO MAKE SURE IT WAS TIGHTLY SECURED. WHEN I GOT BACK OUT ONTO THE HIGHWAY, IT HAPPENED AGAIN! IT HAS NOW HAPPENED SEVERAL TIMES. I'VE GOTTEN USED TO IT BUT IT IS STILL UNNERVING EACH TIME AS I FEAR THE HOOD WILL FLY UP WHILE I'M DRIVING AT HIGH SPEED. 2. TIRE PRESSURE SENSORS: I HAVE OWNED THIS VEHICLE FOR ABOUT 18 MONTHS AND HAVE HAD TO REPLACE TWO OF THESE SENSORS. THEY START BEEPING AND A MESSAGE APPEARS SAYING THE PRESSURE IS LOW IN THE TIRE. WHEN I HAVE HAD THE TIRE CHECKED (ON SEVERAL OCCASIONS), THE AIR PRESSURE IS IN THE NORMAL RANGE OF 32. EACH TIME THE TIRE ATTENDANT ADDED EXTRA AIR TO TRY TO SILENCE THE ALARM BUT CAUTIONED THAT DOING SO COULD BE DANGEROUS. OTHERWISE, THE ONLY WAY TO STOP THE BEEPING (WHICH IS UNBELIEVABLY ANNOYING ON A LONG ROAD TRIP) IS TO HAVE THE FAULTY SENSOR REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544534September 20, 2013
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
2ND OCCURRENCE) DURING THE MONTH OF OCTOBER 2012, I WAS DRIVING WHEN THE SPEEDOMETER MOVED UP AND DOWN REALLY FAST. THE CAR FELT LIKE IT WAS GOING TO SHUT OFF. I HAD TO PUT THE CAR IN PARK AND PRESS THE GAS PEDAL TO KEEP IN RUNNING. ON MY WAY TO THE MECHANIC THE CAR ACCELERATED REALLY FAST WITH A HARD JERKING MOTION. IT CUT OFF WHEN I STOPPED AT THE STREET LIGHT. I TURNED THE CAR BACK ON AND DROVE NO MORE THAN FIFTEEN FEET WHEN IT STARTED JERKING AGAIN. THE MECHANIC SAID I NEEDED TO REPLACE THE IDLE UNIT THE VALVES. 3RD OCCURRENCE) DURING THE MONTH OF MARCH 2013, I WAS DRIVING TO VEGAS WHEN THE CAR STARTED SMOKING I PULLED OVER TO LET THE CAR COOL. I RESTARTED THE CAR AND DROVE A FEW MILES WHEN IT BEGAN TO LOSE POWER AND SMOKE AND. I CALLED AAA AND GOT TOWED TO A MECHANIC WHO TOLD ME I NEEDED A NEW TRANSMISSION. WHICH HE QUOTED ME $3,400 FOR A ONE YEAR WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544533September 20, 2013
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
1ST OCCURRENCE) DURING THE MONTH OF MARCH 2011, THE CAR STARTED JERKING WHILE I WAS DRIVING. IT WOULD SPEED UP THEN LOSE POWER. IT WAS VERY HARD TO STOP THE CAR. I TOOK IT TO A MECHANIC WHO PUT IT ON A MACHINE THAT SHOWED I NEEDED A NEW TRANSMISSION. I PAID $2,800 FOR A REBUILT 90 DAY WARRANTY TRANSMISSION. SOMETHING MUST BE DONE TO BRING AWARENESS TO THIS ISSUE ALONG WITH REIMBURSING CUSTOMERS FOR HAVING TO SPEND THEIR MONEY REPEATEDLY FOR ISSUES THAT KEEP OCCURRING. I NEED HELP IN FINDING OUT HOW I CAN SUBMIT A CLAIM FOR REIMBURSEMENT TO COVER THE COST OF HONDA'S FAULTY MANUFACTURER DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544535September 20, 2013
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
2ND OCCURRENCE) DURING THE MONTH OF OCTOBER 2012, I WAS DRIVING WHEN THE SPEEDOMETER MOVED UP AND DOWN REALLY FAST. THE CAR FELT LIKE IT WAS GOING TO SHUT OFF. I HAD TO PUT THE CAR IN PARK AND PRESS THE GAS PEDAL TO KEEP IN RUNNING. ON MY WAY TO THE MECHANIC THE CAR ACCELERATED REALLY FAST WITH A HARD JERKING MOTION. IT CUT OFF WHEN I STOPPED AT THE STREET LIGHT. I TURNED THE CAR BACK ON AND DROVE NO MORE THAN FIFTEEN FEET WHEN IT STARTED JERKING AGAIN. THE MECHANIC SAID I NEEDED TO REPLACE THE IDLE UNIT THE VALVES. 3RD OCCURRENCE) DURING THE MONTH OF MARCH 2013, I WAS DRIVING TO VEGAS WHEN THE CAR STARTED SMOKING I PULLED OVER TO LET THE CAR COOL. I RESTARTED THE CAR AND DROVE A FEW MILES WHEN IT BEGAN TO LOSE POWER AND SMOKE AND. I CALLED AAA AND GOT TOWED TO A MECHANIC WHO TOLD ME I NEEDED A NEW TRANSMISSION. WHICH HE QUOTED ME $3,400 FOR A ONE YEAR WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544559September 20, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING SENOR LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO DEALER AND THE MECHANIC STATED THAT THERE WAS NOT A PROBLEM WITH THE AIR BAG. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000. THE CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544344September 19, 2013
POWER TRAIN
DRIVING ON THE FREEWAY, TRANSMISSION DISENGAGED AND ENGINE REVVED UP TO RED LINE. CAR HAD NO POWER AND LOST SPEED. CLOSE CALL WITH OTHER VEHICLES, INCLUDING SEMI TRUCKS. HAD TO PULL INTO FAR RIGHT LANE AND WAS ONLY ABLE TO GO AROUND 30 MPH SINCE THE CAR CONTINUED TO REV AND THE TRANSMISSION ENGAGED AND DISENGAGED. ENGINE LIGHT CAME ON AND D5 LIGHT ON DASH STARTED FLASHING. TOOK IT TO A MECHANIC WHO SAID TRANSMISSION NEEDS TO BE REPLACED. IN INVESTIGATING, THIS APPEARS TO BE A COMMON PROBLEM WITH THIS MODEL YEAR. CAR IS WORTH $6500 IN GOOD SHAPE, BUT WITH THIS ISSUE, IT IS NOW ONLY WORTH $2000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542904September 10, 2013
POWER TRAIN
WHEN I FIRST PURCHASED MY MDX (USED 32K MILES) I HAD AN ISSUE WITH SHUDDERING BETWEEN 35-45 AND IT WOULD FEEL LIKE IT WOULDN'T GO. IT TOOK UNTIL MY CAR WAS AT 55K MILES FOR A SERVICE TECH TO FINALLY HERE THE PROBLEM AND DIAGNOSE IT CORRECTLY. I HAD TO REPLACE THE TORQUE CONVERTER AND TRANSMISSION. THEN AGAIN AT 124K MILES I HEARD THE EXACT SAME NOISE!! I TOOK THE CAR BACK TO ACURA AND WAS TOLD THEY COULD NOT DUPLICATE THE NOISE ...OF COURSE THEY COULDN'T. I SAID I HAD THIS PROBLEM BEFORE, YOU REPLACED MY TRANSMISSION, YOU KNOW THIS IS A DEFECT OF ACURA/HONDA. THEY INSISTED IT WASN'T THE PROBLEM BUT IN FACT I NEEDED A CATALYTIC CONVERTER. SO, I REPLACED THE CATALYTIC CONVERTER AT $1,100.00 AND DROVE OFF THE LOT WITH SAME SHUDDER ( IT REPRESENTED ITSELF WITHIN THE MONTH)!! THEY SAID I HAVE TO BRING BACK AND DRIVE WITH A TECH. I HAVE YET TO GET IT BACK THERE BECAUSE OF MY WORK SCHEDULE THEIR LACK OF ACCOMMODATIONS FOR SATURDAYS. NOW I AM AT 160K AND AM TRYING TO GET THE CAR BACK IN AND THEY ARE ACTING LIKE THEY HAVE NO IDEA WHAT COULD POSSIBLY BE WRONG. THIS IS EXTREMELY FRUSTRATING! OUT OF WARRANTY. WORKING ON POSSIBLY A 3RD TRANSMISSION...IT IS CRAZY AND UNSAFE! I BOUGHT AN ACURA BECAUSE OF THE QUALITY REPUTATION THEY HAVE. I AM VERY DISAPPOINTED. I HAVE EVEN CALLED HONDA AND THEY ARE USELESS. IF YOU ARE NOT CONSTANTLY BUYING A NEW HONDA PRODUCT AND SERVICING THEM AT THE RIDICULOUS PRICES THEY DO NOT FIND YOU A LOYAL CUSTOMER THEREFORE DO NOT WANT TO HELP YOU!!! PLEASE MAKE THEM OWN THEIR DEFAULTS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538551September 3, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO LUNGE AND JERK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536501August 21, 2013
STEERING
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING OVER A PUDDLE OF WATER, THE STEERING WHEEL SEIZED. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THE STEERING WHEEL OCCURRENCE WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THE DEALER EXPLAINED THAT WHEN WATER ENTERED THE DRIVE LINE, IT WOULD CAUSE THE STEERING TO LOCK AND ONCE THE WATER WAS DRY, THE STEERING WHEEL WOULD CORRECT ITSELF. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536349August 20, 2013
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 ACURA MDX. WHILE DRIVING 40 MPH, THE DRIVER ATTEMPTED TO DECELERATE BUT LOST CONTROL OF THE VEHICLE. THE VEHICLE MAINTAINED SPEED DESPITE THE BRAKE PEDAL BEING DEPRESSED AND CAUSED THE DRIVER TO CRASH INTO A CEMENT WALL. THE AIR BAGS FAILED TO DEPLOY UPON IMPACT BUT INSTEAD, DEPLOYED SEVERAL MINUTES LATER. THE DRIVER SUSTAINED LACERATIONS, A FRACTURED TOOTH, INJURIES TO THE HEAD, WRIST, RIBS AND BRUISES. THE PASSENGER SUSTAINED AN ELEVATED BLOOD LEVEL, BRUISING, DISCOMFORT, AND IRRITATED EYES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE INCIDENT. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10536116August 19, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT ROLLED AWAY AND CRASHED INTO A POND, BECOMING COMPLETELY SUBMERGED UNDERWATER. THE VEHICLE WAS DESTROYED AND WAS NOT DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10535992August 18, 2013
SUSPENSION, POWER TRAIN
WHEN DRIVING THE CAR AT A SPEED 30-40 MILES ,IT CAUSES A WHOOSHE SOUND THAT YOU FEEL THE ENGINE VIBRATES AND RATTLES ( AFTER MANY MONTHS I FOUND OUT IT'S A TORQUE CONVERTER ISSUE WITH MANUFACTURING OF THE AUTOMOBILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535319August 14, 2013
POWER TRAIN, ENGINE AND ENGINE COOLING
I WAS MOVING OUT OF A PARKING SPACE AND BAM!...THE DROP OF TRANNY FLUID AND RADIATOR FLUID ON THE SPOT. WHEN I TOOK IT TO A MECHANIC, THEY TOLD ME THIS WAS THE 4TH HONDA CAR THEY HAVE HAD WITH SAME PROBLEM, THEY FOUND OUT IN ALL CASES IT WAS THE PRESSURIZED HOSE CONNECTING THESE TWO IMPORTANT PARTS HAD CORRODED TO THE POINT OF FAILURE. I HAVE BEEN HEARING MORE ABOUT THIS AND IT IS NOW DISTURBING TO ME. IN MY CASE MY TRANNY IS FINE AND ALL I NEEDED WAS A NEW RADIATOR AND ALL NEW FLUIDS. THE CAR WAS NOT ABLE TO MOVE AND THAT MAY HAVE SAVED THE TRANNY. GOT IT TOWED AND FIXED THE NEXT DAY BY TRUSTED SHOP EVEN THOUGH IT WAS ALMOST 800 DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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